Trifecta

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1. GP

   GinaP

   New England

   8 reviews

   vip
   1.0

   8 reviews

   Dined 2 days ago

   overall1food1service1ambience4

   The worst dining experience I have had in a very long time. We ordered off the dine out menu 10 minutes after sitting down, after a hour and 15 minutes they still didn’t not bring out any of our food- including our appetizers. We asked for the check and decided to leave. The server did bring us complimentary champagne which we did not drink and they ended up comping out drinks due to the wait when we asked for the check to leave. Bar: The drinks were very good - however due to this experience I will not be back.

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2. F

   Frankie

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food2service2ambience2

   For the price, it was not even worth the hype. The teas were just too sweet. The food was just OK. The liquor was just TOO strong. The hostess was rude.

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3. MF

   MarinFoodie

   San Francisco

   20 reviews

   vip
   3.0

   20 reviews

   Dined 6 days ago

   overall3food4service4ambience2

   Unless you are really into drinking alcohol at high tea, I would take a pass. The tea itself was really great, but the rest of the experience does not warrant the price differential compared to other choices for high tea. Champagne and a liquor pairing are served to each guest. That distinguishes this tea service from its competitors. As for the tea , it was excellent. Interesting bespoke blends each served in a unique and beautiful teapot. Everyone in our party loved their choice. The classic three tiers of delectables was good, not great. It was standard fare for the most part, and in that sense met our expectations. The deviled egg stood out as inventive. Service was nice. A young graduate student who was solicitous and attentive. The criticism was the atmosphere. It was lacking. They had us in an atrium with about five other tables, separated from the restaurant by the elevator bank, a very active bathroom, and what I would call "a restaurant staff talking area." The atrium was an active thoroughfare for hotel guests schlepping luggage, staff walking to other parts of the hotel, bell people pushing carts, and lots of hotel guests' dogs being taken out for a walk. I felt like the Four Seasons was squeezing more headcount us into this space to juice its revenue. Not what one would expect from this fine hotel chain and definitely detracted from the experience. This was nice, but not memorable. There are better experiences IMO, particularly for the extravagant price point.

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4. EY

   EY18

   New England

   2 reviews

   vip
   4.0

   2 reviews

   Dined on August 8, 2022

   overall4food4service3ambience5

   Food and drinks were delicious. Definitely in the pricier side which was expected being in the Four Seasons. Server was unattentative, did not check in at any point of the experience besides to take our order.

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5. KW

   KinW

   New England

   1 review

   4.0

   1 review

   Dined on August 6, 2022

   overall4food3service4ambience4

   Food was just ok, not that impressive. The overall atmosphere is nice to make up some of experience. Some witresses did not quite know what she was doing. Mixed up the peach and lychee liquor, and one of them asked to pour hot water into my iced drink. The music was also louder than I would like.

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6. E

   Ella

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on July 27, 2022

   overall5food5service5ambience5

   Kind staff who are friendly and make amazing, creative drinks

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7. NM

   NawalM

   New England

   3 reviews

   vip
   5.0

   3 reviews

   Dined on July 23, 2022

   overall5food5service5ambience5

   Our server was amazing!

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8. M

   Mitch

   New England

   15 reviews

   vip
   5.0

   15 reviews

   Dined on July 20, 2022

   overall5food5service5ambience5

   Excellent drinks, excellent service (Erica), excellent atmosphere! Can’t wait to return! They always make us feel so special when we come to Trifecta 😊😊

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9. T

   peterT

   New England

   8 reviews

   5.0

   8 reviews

   Dined on July 17, 2022

   overall5food5service5ambience5

   The afternoon tea experiment was lovely. Staff was great and courteous. Ambiance was excellent and the food/teas was amazing. I plan on booking again in the future as it was very enjoyable.

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10. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5

    Great! Perfect to celebrate a friends engagement

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11. MK

    MKET

    New England

    6 reviews

    4.0

    6 reviews

    Dined on July 9, 2022

    overall4food4service4ambience3

    Service started out great but not very attentive through the middle. I had mentioned that it was my friend's birthday but only the hostess acknowledged.

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12. a

    alick

    New York Area

    23 reviews

    vip
    5.0

    23 reviews

    Dined on July 3, 2022

    overall5food5service5ambience5

    Excellent traditional tea service. The liqueur served with the tea lid lovely to taste. I didn’t add it to the tea but it was nice to have on the side. All the plates were well done and presented beautifully. The only complaint I have is for the scone plate. They were not as tender as a usual scone, a bit dry and rough exterior, no lemon curd and no clotted cream but that wasn’t missed as much as the butter was super rich. Overall a lovely tea service. The service was kind and attentive.

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13. PL

    PinkLuxGirly

    Caribbean

    1 review

    vip
    5.0

    1 review

    Dined on July 2, 2022

    overall5food5service5ambience5

    Divianne was our attendant during tea service and she did an amazing job making sure we had a lovely experience. We will definitely be coming back next time we are in Boston.

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14. CS

    CSCS

    New England

    4 reviews

    5.0

    4 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    fantastic experience !

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15. NA

    NidhiA

    1 review

    4.0

    1 review

    Dined on June 25, 2022

    overall4food1service2ambience3

    Server did not give us last call for food so could not order any food

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16. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Love the tea and desserts here! :)

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17. EP

    EricP

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    I took the train from Delarware to spend the weekend with a friend and have tea. It was worth it and I can't wait to do it again! Thank you.

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18. AJ

    AJB88

    New England

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Love high tea at trifecta! Always a highlight.

    TrifectaResponded on June 14, 2022Thank you for your 5-star review, we look forward to welcoming you back again soon!

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19. OT

    OpenTable Diner

    New England

    1 review

    2.0

    1 review

    Dined on June 4, 2022

    overall2food2service2ambience5

    Told the server twice that there were no vegetarians in our party and yet they still brought a vegetarian selection for our afternoon tea! Disappointed!

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20. OT

    OpenTable Diner

    San Francisco

    9 reviews

    vip
    1.0

    9 reviews

    Dined on May 28, 2022

    overall1food2service1ambience3

    As an airline crew-member, I like to experience afternoon tea at destinations throughout my travels. Sadly, this was the first time I have left dissatisfied, and yes, the $120 ticket is a factor. Note: this is a boozy tea, so champagne and a liqueur side are included, so this is a part of high ticket (I had to decline the bubbles and booze due to work rules) I like the atmosphere and contemporary vibe and friendly hostess reception. Service was not good, waited 45 minutes for tea tier, it was plunked down unceremoniously next to my now-empty pot of tea. Then THE FLY arrived and I tried to eat while shooing and swatting at the fly that hovered over the tier and landed on the food. Honestly, the most disappointing factor were the scones. To me, the scones are a cornerstone of afternoon tea. These were dense, uncooked balls of dough. INEDIBLE. Nothing like a traditional scone. I asked if I was brought a gluten free option by mistake. Also, the price is outrageous for the experience. Not even in New York and London will you pay $99 For such a service. I will definitely not be back and wish I had heeded the warning reviews.

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21. M

    Mitch

    New England

    16 reviews

    vip
    5.0

    16 reviews

    Dined on May 25, 2022

    overall5food4service5ambience5

    Not a big choice of cocktails, and what I had wasn’t tasty at all

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22. WG

    WelshGirl

    Detroit

    21 reviews

    3.0

    21 reviews

    Dined on May 22, 2022

    overall3food4service5ambience3

    I was expecting a traditional British afternoon tea with cloth tablecloth‘s, napkins, and perhaps a quieter setting with soft music. I thought it might’ve been like the old style tea at the Taj hotel which was the former Ritz Carlton hotel. Given the price point I don’t think I’d be going back there for some thing that was less than my expectation.

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23. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    Outstanding experience. We had a 4-course meal with wine pairing for a special event. Staff was awesome. I highly recommend it.

    TrifectaResponded on May 20, 2022Thank you for taking the time to review Trifecta! We are thrilled to hear you enjoyed the 'Meet the Winemaker' night and that our exceptional staff impressed you. We look forward to welcoming you back again soon!

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24. E

    Elle

    1 review

    4.0

    1 review

    Dined on May 11, 2022

    overall4food4service5ambience4

    I was there for the first time for an event - meet the winemaker of Château Barbebelle. Delicious wine, beautiful presentation, pleasant ambiance.

    TrifectaResponded on May 20, 2022Thank you, Elle for taking the time to review Trifecta! We are delighted to hear that your enjoyed our 'Meet the Winemaker' night and hope to welcome you back again very soon!

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25. CM

    ColleenM

    Orlando

    1 review

    vip
    5.0

    1 review

    Dined on April 28, 2022

    overall5food5service5ambience5

    Perfect date night drink spot. Beautiful food presentation. Great ambiance, very comfortable high end bar

    TrifectaResponded on May 12, 2022Thank you, Colleen for taking the time to review Trifecta! We are delighted you enjoyed your visit and look forward to welcoming you back again soon.

    Report
26. OT

    OpenTable Diner

    New England

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 22, 2022

    overall5food5service5ambience5

    The staff was very professional and the cocktails on point, very creative and delicious! The ambiance is perfect for a afterwork drink, chill but classy. Highly recommended!

    TrifectaResponded on May 12, 2022Thank you for taking the time to review Trifecta! We are delighted to hear you enjoyed our exceptional staff and delicious cocktails. We look forward to welcoming you back again soon.

    Report
27. A

    Andrew

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food4service5ambience4

    Very attentive/accommodating service and good high tea. Always a nice experience!

    TrifectaResponded on May 12, 2022Thank you for taking the time to review Trifecta Afternoon Tea! We look forward to welcoming you back again soon.

    Report
28. L

    Lisa

    New England

    6 reviews

    5.0

    6 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5

    Enjoy the atmosphere and the presentation of the food. The server is great in taking photos for us, and we love it.

    TrifectaResponded on May 12, 2022Thank you for your 5-star review, we look forward to welcoming you back again soon!

    Report
29. OT

    OpenTable Diner

    New England

    5 reviews

    vip
    4.0

    5 reviews

    Dined on April 2, 2022

    overall4food3service4ambience4

    Food was good but very very small for the price. While it is supposed to be about the experience also, I don’t feel like you are getting the value.

    TrifectaResponded on May 12, 2022Dear Guest, Thank you for taking the time to review Trifecta. I appreciate your feedback regarding your experience, and welcome the opportunity to discuss it in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
30. JK

    JessicaK

    New York Area

    1 review

    vip
    4.0

    1 review

    Dined on March 26, 2022

    overall4food4service4ambience3

    Nice place but the

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31. YO

    YOLO

    1 review

    2.0

    1 review

    Dined on March 26, 2022

    overall2food4service3ambience2

    The restaurant manager at Trifecta last night (March 26, 2022) was awful, incredibly rude, and she clearly hated kids. She made us feel soooo unwelcome. Do not get me wrong, my servers at Trifecta last night were AMAZING, but the Trifecta restaurant manager last night was AWFUL. For example when I first walked up to her to check-in I said, quite clearly, "we have a reservation for 3 at 5:30pm" to which she rudely replied "you don't have a reservation?" Then she kept walking by my table and giving me and my kids mean looks; one time she angrily picked a crayon up off the floor to which I said "thank you so much!" to which she DID NOT EVEN REPLY. So friggin' rude!!! But the cherry on top was her refusal to even bring my kids ice cream for dessert! This is the FOUR SEASONS, not a Marriott -- as the founder of Four Seasons, Isadore Sharp, preaches in his "Golden Rule" Four Seasons service training, staff must treat each and every guest as they would want to be treated themselves. It's simple -- just follow the Golden Rule! The restaurant manager's total refusal to even provide us with something so basic as ice cream was totally shocking and totally contrary to everything Four Seasons stands for (and I have stayed at many many many different Four Seasons properties -- staff always will move mountains to make guests happy!). In sum, you should get a new Manager of Trifecta -- maybe promote one of the servers I had to Manager, they were fabulous. The food itself was quite good and the cocktails were TO DIE FOR. Many kudos to the chef, all of my servers, and the bartender/mixologist. All this place needs is a new restaurant manager who is more kid-friendly / just more friendly in general.

    TrifectaResponded on April 4, 2022Dear Guest, Thank you for taking the time to review Trifecta. I appreciate your feedback regarding your experience, and welcome the opportunity to discuss it in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
32. OT

    OpenTable Diner

    New England

    9 reviews

    4.0

    9 reviews

    Dined on March 20, 2022

    overall4food3service4ambience4

    Overall experience is amazing! Who don’t like to spill some tea?? The price went up. The food (bites) was ok. Can be better but can’t expect a whole 3 course meal at tea time! The tea was tasty! So many to pick from. Yet a great Sunday well spent!

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33. S

    Satbps

    New England

    1 review

    2.0

    1 review

    Dined on March 20, 2022

    overall2food2service2ambience2

    I am so sad after the disappointment of Afternoon Tea yesterday. I had looked forward to introducing my older daughters to the novel English rituals and special aspects of this British tradition. The experience was absent of the detail I have known from stays and dining at the 4S whereby the presentation was much less formalized and involved given the price. Most significantly, the opportunities to enjoy the practice were not provided.

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34. D

    Danielle

    Philadelphia

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food5service5ambience5

    Afternoon tea was absolutely wonderful. Everything was displayed beautifully and was delicious and filling!

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35. A

    Akshita

    New York Area

    1 review

    5.0

    1 review

    Dined on March 11, 2022

    overall5food5service5ambience5

    Service was amazing - would definitely come back!

    Report
36. NS

    NorthShore978

    New England

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 6, 2022

    overall5food5service5ambience5

    My daughter and I went there for afternoon tea. Everything was perfect from start to finish. Can’t wait to return.

    Report
37. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on March 5, 2022

    overall2food4service1ambience5

    Our server was very nice and we’ve had her before, Tatiana. We notified the restaurant we were running behind for our reservation. When we get there only one of us was There for our party and they sat me. I waited for my guest to arrive to order a drink but Tatiana got me a water and some of the table finger foods. After my other guest arrived we were ready to order within ten minutes. After placing our order we got impatient as 25 minutes had passed by and we still didn’t have our drink and noticed the people to both our sides did. They comped our first round and offered to get us desert but the kitchen was closed. She said next time your in just remind me and I’ll get you desert. I was just kind of bummed because when I have been here previously it’s been great. I hope they remember us next time so I can try dessert.

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38. CR

    CorinnaR

    New England

    5 reviews

    5.0

    5 reviews

    Dined on February 27, 2022

    overall5food5service5ambience5

    I took my 6 year old daughter to tea at Trifecta. Pre-covid I'd done all the teas in Boston, and I've been missing it. I'm so glad a new option has opened up, and that it's inclusive of children (with their own menu), which is not always the case. The food and service were excellent, and the space is really lovely. I appreciated the small details like the variety of pretty tea pots and the rock sugar stirrers. I would say the focus of this tea is more on the food and less the tea itself, but the whole experience was really wonderful, and my daughter absolutely loved it.

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39. MH

    MichelleH

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on February 27, 2022

    overall5food4service5ambience5

    Afternoon tea was a lovely time. Great spread of food and unique options. I loved the tea selection and the liqueur pairing was incredible as well. Highly recommend this experience for any special occasion or date!

    Report
40. LO

    LisaO

    New England

    2 reviews

    2.0

    2 reviews

    Dined on February 20, 2022

    overall2food1service2ambience2

    Food was stale, sandwiches tasted like they sat out for hours before being served. The atmosphere felt more like a diner, not cozy or chic for a $100 per person price point. I notified the restaurant well beforehand that we had an almond allergy, no accommodations were made, I sat and watched my partner eat a macaron while all I received was a shoulder shrug and a ‘sorry’.

    TrifectaResponded on March 3, 2022Dear Guest, Thank you for taking the time to review Trifecta Afternoon Tea. I appreciate your feedback regarding your experience, and welcome the opportunity to discuss it in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report