Trace - W - Austin

4
1276 Reviews
$31 to $50
Contemporary American
A journey for the avid culinary enthusiast, Trace is an enriching and authentic experience of the senses, capturing the character and personality of the locale. Our cuisine with a conscience is foraged, farmed, crafted, hunted and shared utilizing the freshest, peak-of-the-season local and regional ingredients, supporting sustainable, renewable and organic food and beverage products.

TRACE's floorplan has been modified due to COVID-19 restrictions, and outdoor seating fills up quickly. We will do our very best to accommodate outdoor seating requests and ensure all of our guests have a safe and delicious dining experience.

Stop by for live music, DJ's, and weekend brunches.
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Private Dining

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Experiences

  • Wednesday Live Music on Patio

    Multiple dates available

    Enjoy Live Music Every Wednesday on TRACE's Patio
  • Live Music on Patio 6pm-9pm

    Multiple dates available

    Enjoy Live Music on TRACE's Patio 6pm- 9pm
  • W Diner

    Aug 31 - Nov 30, 2021

    Enjoy a Diner Experience at TRACE Restaurant at the W Austin Hotel. Featuring several burgers created with inspiration by each of world-class culinary team.
  • Drag Brunch With Vylette Ward

    $10.00 per personPrepaid

    Multiple dates available

    Enjoy Themed Drag Brunch hosted by Vylette Ward on every Second Sunday @ TRACE W Hotel Seatings are: 12pm NOON & 2:00pm Seating selections are a preference. We will do our best to accommodate but Outdoor/Indoor seating is not guaranteed. $10 admission. A portion of the admission proceeds are donated to OutYouth. For more information on this program you may visit: www.Outyouth.org Cancellation Policy: Cancellations may be made with a full refund up until 11:59pm on the Friday prior to the event, cancellations made after that will forfeit the admission fee. No Call/No Show Policy: Any reservation that is not cancelled at any point prior to reservation time will be subject to a $30 no show fee per guest applied directly to the card on file.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1276 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
3.8
service
4.2
ambience
3.7
value
Noise · Moderate
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G
Gilbert
Montreal
14 reviews
Dined 4 days ago
Overall3food4service1ambience2

Lack of staff not a good restaurant considering the hotel

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on October 16, 2021
Overall4food3service5ambience5

Saturday outdoor dining for brunch for 4. Service was quick. Rated food 3/5 as we were dissatisfied with the AVO toast-came on white bread for $14. Although the salmon salad was well prepared & side potatoes were delicious!

E
vipElliot
Austin
5 reviews
Dined on October 16, 2021
Overall3food4service2ambience3

No one at the host stand for about 5 minutes. Seated in a booth with food stuck to the wall. Slow service.

OT
OpenTable Diner
Dallas
1 review
Dined on October 15, 2021
Overall2food1service3ambience2

My first time here, I picked this restaurant because of the reviews but I was very disappointed. It wasn’t up to the standard, the food wasn’t tasty at all. The menu didn’t have variety of options. The short ribs appetizer was so greasy and it smelled fresh. Main dinner menu was all new our waitress didn’t know much about what the food tasted like, because they changed the menu but she tried. It was such a bad idea for them to bring out new menus on a Friday night. There are better places to eat in Austin not going back there again. First time going on a date with my husband couldn’t eat, ended up eating cereal when I got back home. Totally was of time and money.

XR
vipXRVR
Central Texas
4 reviews
Dined on October 15, 2021
Overall3food4service1ambience5

I made the reservation for a Friday 11:45 am lunch. When we arrived, we waited 20 minutes at the host stand - waiting for anyone to help us. In front of us were 2 other parties, also waiting. No one was manning the host stand to sit us. After 15 minutes, the other 2 parties left. Finally a bartender showed up and said, go ahead and sit anywhere. We sat ourselves and waited. We had someone come after 5 minutes waiting, fill our waters, and say "a server will be with you shortly." Finally the Director of Food and Bev came out as our waiter, bringing us our menus and drink orders. It just took entirely too long for us to order, get our food, and be waited on. I love Trace. I brought my friends here because we have been coming here for 10 years and always get amazing service. Our normal waitress Ruby wasn't there this week. I understand the pandemic and staff shortages, but there were 2 parties inside and 2 parties outside on the patio. I know things are tough, but I'm saying this from a place of love, please give the restaurant a shot but also make sure they're honest with their service, as it's normally impeccable.

OT
OpenTable Diner
Washington DC
1 review
Dined on October 13, 2021
Overall2food1service3ambience4

Food was not good! Skip!

JG
JennyG
1 review
Dined on October 13, 2021
Overall5food5service5ambience5

Loved the music and patio for our evening with out of state friends. Happy hour drinks and food were a bonus!

OT
OpenTable Diner
Austin
1 review
Dined on October 10, 2021
Overall5food5service4ambience5

Had a wonder time at the Hocus Pocus drag brunch beautiful weather seating was nice. Food was fantastic.

E
Elizabeth
1 review
Dined on October 10, 2021
Overall4food5service4ambience5

We find out at the end that our mimosas were 3 times more expensive than they usually are because it was a drag brunch? Never doing that again.

OT
OpenTable Diner
Austin
1 review
Dined on October 10, 2021
Overall5food5service4ambience5

I took my date to Drag Brunch, it was a blast!

JR
JessicaR
Austin
1 review
Dined on October 10, 2021
Overall2food2service2ambience4

Visited for a drag brunch. The entertainment was great but the service was slow, our drink orders were forgotten and then I received something I didn't order. Food was just okay and the side salad I received didn't even have a few of the items listed on the menu. Not worth the money.

OT
OpenTable Diner
Austin
4 reviews
Dined on October 10, 2021
Overall2food3service1ambience4

We recently came for Drag Brunch on the patio. So we paid $10 per person for our tickets plus whatever we ordered for the day.

Upon arrival my first thought was: they must be severely understaffed. We waited at the host stand for a while, a line started forming behind us. The bartenders just stared, bussers walked by and avoided eye contact, and after a while someone finally sat us down.

We had a larger group of 8 and sat for 25 minutes without being greeted or water. So we went inside to find someone to come out to help us. We ordered everything at once, appetizers, food, and drink. That was basically the first and the last time we saw our server. I honestly feel bad for him, he seemed nice enough but completely overwhelmed.

We got plenty of water refills from random staff but nobody came by to ask about drinks, quality of food, or coffee refills. If we asked someone who was dropping off water for help they responded “I will find your server”. Every time we wanted something we had to get up and go inside to find someone to help us.

To the drag queens: drag show was the highlight of the morning. You killed it.

To the Trace Staff: You should be embarrassed. If you are that short staffed… don’t host events. We paid over $300 (and forced 20% gratuity) for abysmal service and sub-par food.

OT
OpenTable Diner
San Antonio
3 reviews
Dined on September 30, 2021
Overall3food3service3ambience5

Limited menu. Took awhile for food to come out, even though there weren’t many customers, but the service staff was very polite and attentive. Food was decent, but the highlight was the ambiance. It’s a beautiful restaurant, and they played great music from the 70s and 80s. We’re not dying to return, but it’s a good spot to hit if other restaurants downtown are too crowded.

l
vipleesat1
Austin
28 reviews
Dined on September 25, 2021
Overall3food3service4ambience4

poor consistency with cocktails. wine list minimal. food average to good. i just didn’t understand a chopped watermelon, golden beet salad on crushed avocado. it was such a small portion it was difficult to share. you can’t beat the outdoor setting and entertainment was very good. the burgers were well liked. salmon average as if no restaurant really values this menu option & the risotto bed was good. it’s a good value because nothing is expensive. i would return with different expectations.

AE
vipAwesomeEvening
Austin
8 reviews
Dined on September 24, 2021
Overall4food3service5ambience4

We go to Trace a lot. It has a great patio for outside seating. Service was great as usual.
It continues to be a great option on Friday nights!

F
Friday13
Austin
1 review
Dined on September 22, 2021
Overall5food5service5ambience5

Beautiful evening. Menu was a bit limited - but all items ordered were very good.

E
Earl
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

Great restaurant and it's a great spot if you going to a ACL event later the same day.

OT
OpenTable Diner
New York Area
5 reviews
Dined on September 17, 2021
Overall4food4service4ambience4

It was great experience overall, sat outside there was live music.

SB
vipShelleyBelle
Cleveland
11 reviews
Dined on September 17, 2021
Overall4food4service2ambience4

The patio was a nice space and live music added to the ambience. They seemed to have quite a few servers on staff, but they were not assigned to one area and had to move all over inside and outside so wait times were very long for simple water fills, extra drinks, etc.

OT
OpenTable Diner
Houston
1 review
Dined on September 17, 2021
Overall1food1service1ambience1

We were seated at our table for one hour before we ever received our drinks. It was not the servers fault. The restaurant was so understaffed but they kept seating people. They should have stopped seating people. We had to get up and leave and go somewhere else to eat and drink.

J
Jessica
1 review
Dined on September 10, 2021
Overall2food3service1ambience3

My Bridesmaids and I went to the Trace for my bachelorette dinner. The service was poor, the food was missing when it was supposed to be “all brought out” and we kept having to ask for water refills. Frustration and disappointing when of all nights, this was supposed to be a night full of fun and relaxation.

OT
OpenTable Diner
New England
9 reviews
Dined on September 10, 2021
Overall2food2service2ambience4

The service was subpar, we waited for our drinks to be made for 15 minutes and they were not busy. When they came they were warm. Apps were good. My husband had the octopus which was fantastic and my arugula and avocado salad was good. But our main meals were not good. The steaks were under cooked, we sent them back and they came back just as under cooked. The only saving grace was the music. I would not go there again.

OT
OpenTable Diner
1 review
Dined on September 6, 2021
Overall1food1service1ambience1

They were so understaffed they should have closed the restaurant for the day. We left and walked to Lamberts.

OT
OpenTable Diner
Austin
1 review
Dined on September 5, 2021
Overall4food2service4ambience4

Past visits to Trace have been great. This time around the food was very underwhelming. The plating of the food left much to be desired, lacking garnishes or any type of creativity or passion put into the food. Although the food was lacking, the service remained attentive.

RB
vipRhondaB
Houston
26 reviews
Dined on September 3, 2021
Overall5food5service5ambience5

Great location, food and service. Outside dining with live music.

NY
NYTFoodie
New York Area
3 reviews
Dined on August 22, 2021
Overall3food1service4ambience4

Fun ambiance, good service but awful food. The quiche was obviously frozen and re-heated in the microwave. Portions were small. Very good coffee.

JB
JulieB
San Antonio
3 reviews
Dined on August 21, 2021
Overall4food4service5ambience5

Great patio, great ambiance and great service. Food was good but not great for the price. There were more choices in the past and much better choices. The fish I had was great but all the small plates were subpar for the price, so a little disappointed. Nothing they showed on the menu online was on the current menu, which is kind of why I went there.

MF
vipMikeF
San Antonio
4 reviews
Dined on August 15, 2021
Overall5food4service5ambience5

Wonderful brunch experience and excellent and fun server! Will be returning!

B
Basil
1 review
Dined on August 14, 2021
Overall2food3service2ambience4

This is an example of how many characters you need

OT
OpenTable Diner
Houston
1 review
Dined on August 13, 2021
Overall3food2service3ambience5

Booked casual dinner with wifey on Friday night. Unfortunately Trace did not have either of their draft beers on tap. Ambience was nice, especially live music by Karli Mitchell.

AE
vipAwesomeEvening
Austin
9 reviews
Dined on August 13, 2021
Overall4food4service5ambience4

We actually went for drinks - not food. We go to the W regularly. The patio is great!! There are new staff and we received great, attentive service.

RF
ReneeF
1 review
Dined on August 11, 2021
Overall4food5service4ambience5

Great drinks and appetizers during happy hour. Live music was great!

MM
MitchM
1 review
Dined on August 11, 2021
Overall5food5service4ambience5

After sitting for around 15 minutes and having to request a server, The W crew rallied and we had a great experience. The flat breads are very good.

p
purgatori1
Austin
16 reviews
Dined on August 8, 2021
Overall4food3service3ambience4

We went for the fundraiser (drag queen brunch!), and that part was amazing. But this is the third time I’ve eaten at Trace and had a very average meal. It’s a hotel restaurant, so all the food is good just not special. We had Bloody Marys, avocado toast, migas, and coffee cake, and the only thing that was worth mentioning was the coffee cake (but I wouldn’t go out of my way for it). And I feel for the staff — they seemed to be overwhelmed by the brunch crowd — but I would be lying if I said the service was good. It was slow, the kind of slow that has you convinced they forgot about you. The kind of slow where we would have ordered more drinks, but they didn’t come around. So all ‘n’ all, it was a fun event at a ‘meh’ restaurant.

K
Kayy
San Antonio
1 review
Dined on August 7, 2021
Overall3food2service5ambience5

Food available not the same as food advertised. Service and ambiance was great! Great restaurant, just need a menu revamp.

s
vipsmile
San Francisco
45 reviews
Dined on August 6, 2021
Overall5food5service5ambience4

Live music is awesome

J
Jfjton
San Francisco
1 review
Dined on August 4, 2021
Overall2food2service2ambience2

We were visiting from out of town, and made reservations on the patio for 7pm. It was hot and the music was loud, so we opted for a table inside. They were understaffed for a busy night with live music, and we waited a long time to order only to find that they were out of all flatbreads-by 7pm- which took out a bug chunk of the limited menu. What we did order was expensive and not that great. The salmon was undercooked too. We decided to leave without ordering dessert. What a disappointment.

OT
vipOpenTable Diner
Austin
3 reviews
Dined on August 4, 2021
Overall3food2service1ambience1

It took 20 minutes for a server to come to our table after seating. We had to flag down the hostess to take our drink and food order. Then when the food arrived, one item was missing a component, and another just wasn’t good. I had booked a table on the patio as there was a band playing, and we arrived a few minutes early only to be told that our table had been given to someone else, and the schedule for the band had changed. All in all a very forgettable evening at the W Hotel.

CD
ChadD
1 review
Dined on August 4, 2021
Overall1food2service2ambience1

We reserved our table outside for 6:30. We arrived @ 6:15. They advised there were no outside tables available. Put us inside. Booo!

OT
OpenTable Diner
Los Angeles
6 reviews
Dined on August 1, 2021
Overall3food3service4ambience4

Nice atmosphere and good service. Prices are very high, especially for wine and liquor. We took one look and did not order a drink. My husband’s steak was tough. My salad was meager and plain. Nothing special. We will find someplace else for dining next time. Wish I could have rated it higher.

FAQs

Trace - W - Austin offers takeout which you can order by calling the restaurant at (512) 542-3660.

Trace - W - Austin is rated 4 stars by 1276 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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