Torno Subito

Torno Subito reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Stefania VIP

   New York City10 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Chairs and menu dirty, very dirty Service horrible Food sufficient
   

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2. T

   Tomás VIP

   New York City5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great restaurant! Enjoyed our lunch especially the lobster roll appetizer. Tried two different pasta dishes and both were tasty.
   

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3. J

   Juan VIP

   Miami162 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place with very good food and excellent service, highly recommended.
   

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4. L

   Luzma VIP

   Mexico City8 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Total confusion with the cocktails They insisted on getting the order ready all at once and it was a total confusion once more The pasta was cold
   

   Torno SubitoResponded on April 22, 2025

   Ciao Luzma, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short of expectations, particularly with the cocktail service and the temperature of your pasta. Providing a smooth, enjoyable experience for our guests is very important to us, and we’re disappointed to hear that we missed the mark during your visit. Please know that your comments have been shared with our team so we can address the issues you encountered and ensure better execution moving forward. We truly appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back and provide a much improved experience. Best regards, Chyunna Guest Services Manager
   

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5. L

   Luis

   Caribbean3 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   La decoración artística y tropical, con la gracia jovial de Massimo Botura. La comida deliciosa, creativa y bien presentada. El servicio amable, atento y orgulloso del concepto creado por su jefe italiano.
   

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   Torno SubitoResponded on April 22, 2025

   ¡Muchísimas gracias por compartir tan hermoso comentario! Nos alegra saber que disfrutó de nuestra decoración artística y tropical, de la creatividad en nuestros platos, y del servicio atento y orgulloso de nuestro equipo. Es un honor para nosotros representar la visión alegre y única del Chef Massimo Bottura, y saber que logramos transmitir esa energía nos llena de orgullo. Esperamos darle la bienvenida nuevamente muy pronto para otra experiencia memorable. Con cariño, El equipo de Torno Subito
   

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6. J

   Jose

   Miami2 reviews

   4.0

   Dined on April 13, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Outstanding food. Very high noise level inside, try and reserve outside weather permitting. Details that don’t go unnoticed for the price range: no attention to water, wine delivered with delay, and the worst offense… three main dishes delivered at the same time? Unfortunate in such a place. Pastas were superb though and we enjoyed the evening.
   

   Torno SubitoResponded on April 22, 2025

   Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the evening overall and that the quality of the food, especially the pastas, stood out to you. At the same time, we sincerely apologize for the service details that fell short of your expectations. Timely wine service, attentive water refills, and proper pacing of courses are all very important to us, and we truly regret that we missed the mark during your visit. Your comments have been shared with our team in effort to refine every aspect of the guest experience. We appreciate your helpful notes and your understanding, and we hope to have the opportunity to welcome you back again soon — perhaps for a beautiful evening on the terrace! Warmly, Chyunna Guest Services Manager
   

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7. L

   Lucie VIP

   Columbus9 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have to say, Torno Subito is absolutely lovely. From the first bite (which uses the prior days' unused bread to create a delicious first bite, in an effort to address food waste) to the last, I have found this restaurant to be just lovely. On both trips, I had a wonderful waiter who was patient and knowledgeable about the menu. The entire staff are kind and you can tell they are all working to give the patrons a lovely experience. My favorite part, though, is the view, the decoration, the vibe. It is all incredibly well done and I would recommend it if you are in the downtown area looking to eat good food.
   

   Torno SubitoResponded on April 22, 2025

   Ciao Lucie! Thank you so much for your thoughtful and kind review! We’re thrilled to hear that you had such a lovely experience with us, not just once, but on multiple visits. It means a lot to know that you appreciated the small details, from our commitment to reducing food waste to the genuine care and attentiveness of our team. Creating a welcoming atmosphere with delicious food and vibrant energy is exactly what we aim for, and we’re so happy that the view, the décor, and the overall vibe resonated with you. Thank you again for recommending us — it truly means the world to our team. We can’t wait to welcome you back for another wonderful experience soon! Warmly, Chyunna Guest Services Manager
   

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8. S

   Shad VIP

   Miami4 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, service and food as always! Definitely will continue to come back.
   

   Torno SubitoResponded on April 22, 2025

   Hello Shad, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Torno Subito. Your kind words about our service and food are greatly appreciated. We're committed to providing our guests with the best dining experience and your continued patronage is a testament to our efforts. We look forward to welcoming you back soon! Best regards, Chyunna Guest Services Manager
   

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9. F

   Frank

   Miami1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Diego was an outstanding waiter. We had the full tasting menu together with the drinks tasting menu, and it was a lot of food and a lot of drink, but all of them were outstanding 
   

   Torno SubitoResponded on April 22, 2025

   Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed the full tasting menu experience — both the food and the drink pairings — and that Diego helped make your evening even more special. We’re incredibly proud to have him on our team and will be sure to pass along your kind words. We hope to welcome you back again soon for another unforgettable experience! Best regards, Chyunna Guest Services Manager
   

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10. C

    Caroline

    Miami9 reviews

    5.0

    Dined on April 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing dining experience, service and atmosphere. Highly recommended! I will be returning.
    

    Torno SubitoResponded on April 22, 2025

    Hi Caroline, We're thrilled to hear that you had an amazing dining experience at Torno Subito! It's wonderful to know that our service and atmosphere met your expectations. Your high recommendation means a lot to us. We can't wait to welcome you back for another delightful experience. Best regards, Chyunna Guest Services Manager
    

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