Topgolf Swing Suites - Hawthorn Suites By Wyndham Odessa

Reseñas de Topgolf Swing Suites - Hawthorn Suites By Wyndham Odessa de comensales del restaurante. Basadas en valoraciones recientes.

1. N

   None

   Panhandle de Texas1 reseña

   1.0

   Comieron en 28 de noviembre de 2020

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Would have loved to experience it, but didn't happen. Set a reservation at 11am that morning for 7pm. Called that morning prior to setting that reservation to ask a few questions. Arrived a little early, place was pretty much empty, stood there for about 5 minutes, was looked at twice by the bar tender. Finally walked up asked if we could get assistance. Told her we had a 7pm reservation. She stated someone was already playing that bay and that they double booked it. I asked to see the manager. Manager came out with a different excuse and said they had previous internet issues since that morning so everything was delayed. She actually sounded and looked confused when I told her the name on my reservation twice. I assume that excuse was BS since the lady I talked to at 11am didn't mention any internet issues, nor was my emailed reservation updated with any issues. Was told it was going to be at least an hour wait or longer, until they were ready to vacate the booth. Least they could have done is notified us of the delay. On top of that to not get any sort of welcome when walking in and looked at twice like we were the lost ones is garbage customer service. Made a 45 minute drive thinking the whole reservation deal was actually legit. Doesn't surprise me though. Is typical of this area. Definitely looks like a nice place and hopefully they'll get the proper people in place to run it correctly for those that do go in the future. We won't be!
   

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