Toca Madera - West Hollywood
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff is vaccinated
- Proof of vaccination required to dine indoors
Carne Asada & Eggs
prime chimichurri marinated skirt steak, fried egg, papas bravas w/ smoked guajillo salsa
Enchiladas De Mole
spicy tofu and vegan mozzarella rolled in soft corn tortillas; served with crema and lime pepita seeds
roasted pasilla chile, mushroom, onion, soyrizo w/ handmade flour tortillas
Hostess was very rude when we asked for a different table. I have never experienced someone argue with a customer over a table.
Went to celebrate a birthday and I can honestly say the ambiance gave me the impression the food would have been delicious and it wasn't so tasty.Their tacos were good but very spicy so if you can handle the spice I'd recommend. The guacamole is really good! We tried the chicken al pastor not so good and I didn't like the cilantro lime rice it was cold. But the beans were good. The churro ice cream was fair but wouldn't recommend.
Annual birthday dinner at Toca never fails! Amazing food and also amazing DJ and live music!
Good food good ambiance love the place just need some more organizing on giving the tables on time for ppls reservation. Love this place in general. Hope the Covid ends so everyone can enjoy their time way more better and comfortably.
A waiter dropped a glass on the floor and it shattered all over us and underneath our table. A piece of glass went into one of our friend’s foot and we had to spend 10 minutes trying to find it and removing it.
The staff didn’t even bother normally cleaning the floors and there was still huge chunks and remains of glass all over. Other waiters and guests were kicking the glass around and walking all over them.
No one cared to do a thorough clean for the safety of others around us.
The manager didn’t even bother coming up to us asap making sure we are okay. He came 15 minutes later and said two words and walked away as if nothing happened.
Our waiter tried to undermine the situation and said if you go home and realize anything is wrong don’t hesitate to call instead of worrying about us and putting in more of an effort at that moment.
We could’ve easily made it a big deal but decided to be nice, and they took advantage not even comping our entire bill. They tried to get away with taking off a portion of the bill and thought that was enough. We later explained how we could have made this a big deal but chose to be understanding so the least they can do is cover the bill. After 20 minutes of disappearance, the manager finally came back and said they covered the bill for us except for the tip portion, mind you he was bitter about it as if it was our fault.
The Toca Madera team should have a proper protocol for mishaps like this and the manager should be grateful we weren’t the type to give him and his employees a hard time and made the situation much worse. They should be more than thrilled to get away with only covering the bill.
There was glass EVERYWHERE! Major hazard.
Amazing experience I would definitely come back
Awesome vibes. A little loud for my taste since It was date night, but other than that perfect !
Food and drinks were delicious. But over crowded, should definitely limit their capacity inside.
Great food, great environment. A little loud, but not ridiculous. It’s in the neighborhood, we go pretty frequently
Great place for a special occasion or just eat day eating. The food was flavorful and was portion d out properly.
Splendid time. The bartenders are always precise with their cocktails
Always a great time. Thank you.
Amazing experience here
Definitely would go again
Our server was great, ambiance and decor is very cool. Music was deep bass house type of music that was enjoyable but a bit loud.
Everything about the restaurant is wonderful. Love the food and drinks. The servers and bartenders are amazing. Love it!
Espectacular la comida y ambiente perfecto para comer deliciosos y tomar unos buenos tequilas!
We were seated outside by the street it was very loud from the cars. Alot of homeless were walking by us hitting us with their belongings.
The service was okay but they offered limited recommendations and did not do well in terms of offering more drinks.
The appetizers were great but everything is super acidic if that is a problem this isn’t a place for you. This is where we should have stopped.
Our entrees were awful. The carne asada wasn’t grills. It seemed microwaved and lacked any flavor. It was also very chewy. The black tortillas were also inedible. My friend got a pepper dish that looked completely burnt and she didn’t enjoy it either.
If you just want drinks and appetizers this might be worth it, but I won’t be back.
Despite the negative reviews I had so much fun! I went with my best friend reservations was 8:45 we got seated at 9 the drinks were good. I got the enchiladas about 4 drinks my bill was like 85-90
Love love love this restaurant
Going away dinner !
A random female threw her drink at me because this girl said a racial slur before leaving the place and happened to pass by me on her way out, when the victim decided to throw her drink at me, an incident bystander!!! If I hadn’t been wearing long boots last night my legs would’ve been cut up badly from shattered glass!
Great service, great food, chic decor 🎉
We had dinner here on a Sunday evening for a birthday. The food is really good, just small portions. The service was great. We had ordered a few appetizers from happy hour and unfortunately they forgot to bring one, but when we told the waiter about it, he apologized us and brought us a complimentary shot which made up for that and we really appreciated it. There are some places that just say sorry for that and that’s it, but they made it up for us.
I would recommend coming here for a special occasion.
Also parking sucks in this area, but there is valet next door for $14 (cash only)
Was really hoping for a positive experience
Best food, music and ambiance definitely my new spot !!!
I love coming here food is always amazing drinks are amazing and staff is always friendly can never go wrong with this place I love it!
Despite Toca constantly wanting me to confirm my reservation--calls, texts, etc. they didn't have a table ready for us when we arrived, on time. When asked about timing since we were not seated upon arrival, the very rude hostess stated that a reservation is no guarantee that we would be seated. I get that however, what I don't get is the rude attitude towards my party because I asked. At any rate, we were forced to wait outside which was a blessing because the traffic on the street was better than the noise level inside. Once outside, where we could re-group, we discovered that there was a restaurant right next door called N 10--it took us about 5 minutes to decide that this restaurant would get our business instead of Toca Madera. Dinner was fabulous at N 10 and I highly recommend that place instead--quieter, service was impeccable, hostesses were friendly and accommodating, food was fabulous and the pricing was perfectly on par for what they have to offer. Night was salvaged and I am grateful that Toca didn't work out and I have no plans to ever return to Toca Madera, anywhere in the world.
Had amazing experience celebrating my best friend’s birthday at Saturday’s brunch. The food and service were amazing!
We had our reservation for 8.45pm but only got seated at 10pm after checking with the hostess repeatedly!
Apart from that it has been a great night!
Red haired waitress was terrible. She forgot our order multiple times and took forever to even bring us water.
Great delicious food: queso fundido, ceviche and fish tacos. Great cocktails and service.
I never leave a bad restaurant review but the food was straight up terrible. And I’m not picky! Cold. We asked for them to reheat and came back cold. Spent $200 and barely had a few bites
They didn’t have my reservation in the system so had to wait and the food was over cooked and cold
I had a reservation for my bday and waited 1.5 hours. They made up for it by providing complementary things but I hope this doesn’t continue to occur as I really do like the food and ambiance here.
Great experience food cool to expectations