TIPPING POINT RESTAURANT AND TERRACE

4
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57 Reviews
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$31 to $50
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Contemporary American
Nestled in the heart of Houston’s affluent Memorial neighborhood, Hotel ZaZa offers proximity to the best
and most sophisticated restaurants in Memorial City, with perhaps none more enticing than Hotel ZaZa's
very own TIPPING POINT RESTAURANT AND TERRACE. The outlet offers an al fresco dining and a lounge
experience that rivals the best restaurants in Houston. Offering a view overlooking the Beach Club, it is a
true destination within itself and a proud addition to the tradition of Memorial City Houston restaurants.
Foodies are welcome. You'll want to try everything.

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What 57 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
4.3
service
3.6
ambience
3.9
value
Noise · Moderate
100% of people would recommend it to a friend
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Houston
1 review
Dined on February 11, 2020
Overall3food5service5ambience2

Service and staff always great. Only problem with this restaurant is if there’s a group celebrating by the bar - usually group office drinks it seems - you can’t hear anything while sitting in the restaurant and lose your voice from yelling to each other. The only thing that will make me hesitant to return. And I thought we were safe going on a Tuesday! All 6 people in our party thought the same.

k
Houston
2 reviews
Dined on January 14, 2020
Overall4food4service3ambience3

Amazing. I love the relaxed feel of this place. I definitely would return to try more dishes. The open faced steak sandwhich and breaded chicken with mashed potatoes was excellent. The table was in front of pool which was what we love . Service was well-timed and friendly, drinks were affordable and STRONG.

w
Houston
3 reviews
Dined on December 9, 2019
Overall3food3service3ambience2

I took my staff for our Holiday Dinner and was disappointed. Our table was very poorly lit, our booth seats were very low next to the table and uncomfortable. Except for the Brussels sprouts, the food was very average.

LD
Houston
4 reviews
Dined on October 26, 2019
Overall4food3service4ambience4

We at the hotel for family overnight celebrating our anniversary. It happened to be the night of the Halloween party. We did not know about that when we booked our room. Staff was readying the restaurant for the party while we were dining. It was also Astros playoffs and that was the only public tv to watch the game. We ended up going back up to our room after the game to watch the movie.
Food was Ok. Staff was nice and attentive. Music was LOUD.

OT
1 review
Dined on September 22, 2019
Overall5food5service5ambience5

We had a great brunch experience. The Bloody Mary’s were perfect and the fried green tomatoes eggs benedict was exactly what I was wanting! It was fun sitting poolside and watching all the activity too! We’ll be back!

l
Houston
1 review
Dined on September 2, 2019
Overall4food3service4ambience4

We dined here last year during our stay at ZaZa and ordered off of the Valentines Day specialty dinner menu. I would rate our initial visit 5 stars across the board; food, service, and ambiance were all top-notch and well-worth the price point.

This most recent visit, though enjoyable, did not hold a candle to our first experience. We ordered off of the regular dinner menu this time. We had spinach/artichoke dip and lamb lollipops for appetizers, followed by the filet and scallops for entree. The menu seems unimaginative and the quality of the food, though fair, was not quite worth the price tag. The scallops entree, though beautiful, was not very substantial - 4 seared jumbo scallops with a handful of carrots, snap peas, and mushrooms (chanterelle, I think?). Was surprised that the dish did not include a starch. Ordered a side of the volcano salt fries. They were basic shoestring fries served with ketchup and a thin ranch dip.

Server was very kind and attentive and the food arrived promptly. The busser seemed overeager to clear our plates. I would say compared to our last visit, the service felt a tad less refined and more like a casual dining experience. In their defense, we did visit on a slow Monday night, so perhaps that was a contributing factor to some of these gripes.

OT
Denver
4 reviews
Dined on August 18, 2019
Overall4food4service5ambience3

Everything was fine except we were seated next to the door to the pool and guests were coming in and out.

OT
Houston
1 review
Dined on August 3, 2019
Overall2food3service3ambience2

Food was just OK. Nothing special. Not a place I’d go back to.

LB
1 review
Dined on June 16, 2019
Overall5food5service5ambience5

We had a wonderful dinner! The food was delicious!

MT
Houston
1 review
Dined on June 16, 2019
Overall2food2service2ambience2

I ordered a steak and the waiter didn't even ask which oz steak I wanted. I waited till he brought it and it was the 4 oz., the small one. We had to ask the drinks to be refilled. My friend's steak was medium rare when she specifically asked for it to be done well done.

F
Houston
2 reviews
Dined on May 26, 2019
Overall1food1service1ambience4

Service was non-existent and good

MO
Houston
7 reviews
Dined on May 25, 2019
Overall5food5service5ambience5

The food was excellent and the music was very nice!

h
New Mexico
2 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

The staff and chef were amazing to accommodate us for mother's day with a little one. We will be back!

h
Houston
8 reviews
Dined on April 21, 2019
Overall4food3service4ambience3

It was good, it wasn’t crowded and a party of 7 still waited awhile for food. The chef brought everyone a amuse bouche that was delicious

JP
Houston
5 reviews
Dined on April 17, 2019
Overall5food5service5ambience5

Ian was our server and he provided excellent service. We felt very welcomed and Ian went above and beyond.

RE
Houston
23 reviews
Dined on March 21, 2019
Overall4food4service3ambience5

Food is pretty good but nothing spectacular. Service in the bar is really slow and not very thoughtful unless you got the bar and order ypurself.

J
Houston
7 reviews
Dined on March 17, 2019
Overall3food3service4ambience3

Breakfast selection was disappointing. Other restaurants in the ZaZa group have much better food and a less Holiday Inn style restaurant. Won’t be back to this ZaZa.

SG
Houston
23 reviews
Dined on December 31, 2018
Overall5food5service2ambience4

I love going to a restaurant where they have a special menu and the entree is not listed on the main menu. They had a special four course dinner for New Year's Eve that had Chilean Sea Bass. I only wanted the Sea Bass and they honored my request. Thank you Chef!

H
Houston
14 reviews
Dined on December 13, 2018
Overall1food3service1ambience1

The restaurant was empty, there was no atmosphere and from the moment we sat down our waitress was trying to hurry us up. We hadn't finished our entree before she brought us our bill. She didn't ask if we wanted dessert or coffee and when we asked for coffee and a refill of my soda, which had not been offered even though my glass was empty, she looked quite annoyed. I think she saw that we were not pleased at her harassing us because she explained that her shift was due to finish and she had to close us out. Surely if her shift is over let someone else finish serving us. Food was okay but honestly our treatment by this waitress completely overshadowed it. We felt rushed and frankly, unwelcome. This was not the leisurely friendly lunch we were expecting. We all agreed that we had made a bad choice and will not be eating there again.

SA
New York Area
22 reviews
Dined on December 13, 2018
Overall4food3service3ambience4

It is definitely a gem in the rough. The area has limited "breakfast" options that allow you to entertain clients in a formal environment. It was definitely a nice find near the energy corridor. Though service could use some improvement. We received "mixed" attitudes while dining there for breakfast. Some were very nice, and others were very rude. That's the biggest reason for the 4 stars overall. The food is OKAY, but i wouldn't say it's wonderful. With all the new breakfast type options, i'm surprised they didn't offer items like "avocado on toast with a fried egg" or other items you might see in a bigger city...like fried chicken on waffles. overall, i would go again.

LN
Houston
9 reviews
Dined on December 9, 2018
Overall3food3service2ambience3

Went expecting a cool, hip, trendy boutique hotel restaurant experience, with craft cocktails, etc. what I experienced was entirely different. It wasn’t “bad”, it just wasn’t special. It was a very basic, everyday experience, with mediocre service. Wouldn’t go back.

f
Houston
5 reviews
Dined on November 15, 2018
Overall5food5service5ambience5

Good food and nice atmosphere. Would definitely go back again.

OT
Houston
1 review
Dined on November 15, 2018
Overall4food5service4ambience4

It was a very special birthday lunch for a dear friend.

OT
Houston
36 reviews
Dined on November 2, 2018
Overall4food4service4ambience4

Nice patio and refreshing place to be. Food was pretty good. Love the tuna tacos

JX
Houston
2 reviews
Dined on October 23, 2018
Overall5food5service5ambience5

Food and service were terrific. It was loud, though.

JM
Houston
1 review
Dined on October 19, 2018
Overall2food2service3ambience3

My burger patty was too thick as well as the tomato slices. French fries were good. Our CocaCola drinks had too much chlorine.

TN
Houston
45 reviews
Dined on October 11, 2018
Overall2food2service2ambience3

Expected a higher quality in Hotel Zaza at this price point. Seared tuna in a salad was tough & not as fresh as it should have been. My first time here but my guest has been often & said service and food has typically not been great. Too bad as it is a pretty place.

DW
Houston
2 reviews
Dined on September 26, 2018
Overall5food5service4ambience4

My wife and I wanted to try some place new for our 37th anniversary. Being foodies and focused on clean food, we were really pleased with the entrees. Grass-fed meats, fresh veggies with a light hand on the sauces. You have the opportunity to taste the food instead of sorting it out from the sauce.
Service was pleasant, cheerful without being invasive. A really pleasant evening in a nice setting with excellent service.
Bon Appetit!!

RE
Houston
23 reviews
Dined on September 14, 2018
Overall4food3service3ambience5

I love ZaZa but this place is just good. Not great but solid. The atmosphere is amazing!!! Order the tuna tacos!!! Free valet parking!

MF
Houston
30 reviews
Dined on September 1, 2018
Overall2food5service4ambience1

The food is excellent, but will not go back. Music is so loud it is deafening-cannot carry on a conversation. Several parties came in & didnot stay because of loud music!!!

MF
Houston
30 reviews
Dined on August 21, 2018
Overall4food5service5ambience3

Was excellent experience-food was very good-also service. Noise level was quite high

G
Houston
3 reviews
Dined on August 20, 2018
Overall3food4service2ambience2

My wife and I made a "date" to try Tipping Point during Houston Restaurant Weeks. We noted that the fixed menu cost was at the higher ($45) level but we understood that this level is used for high end restaurants and the Hotel ZaZa is a high end spot.

The food was, for the most part, quite good. The dressing options for the wedge salad could use a little work and the French onion soup was very tasty with a little sweet, tomato infused goodness but could use less cheese (it was easy to leave the extra in the bowl). The filet was very tasty and tinder as were the mashed potatoes but the broccolini needs work in the cooking time (mushy) and presentation departments - it was a mess. The lobster roll offered 4 oz. of tinder lobster chunks on two lightly toasted buttery slices of bread - that was it!. The fudge brownie dessert sounded delicious but the brownies we received were overcooked and dry so no amount ice cream or caramel sauce could bring this dessert back to life. The key line pie needed more lime - it lacked the tart lime zing that makes key lime pie so great.

The service (provided by the hostesses who were multi-tasking) was typical for a hotel cafe - quick and painless. The ambience varied from very quiet (at our 7 pm arrival) to loud, after three very excited young women settled at the bar near our booth.

We might consider a return but the meal and ambience was not what we have come to expect from a $45 "high end" restaurant weeks meal but was more in line with what other area restaurants are charging $35 for.

The key to success here would be to recognize that this is a smallish cafe in a nice hotel and go more for a casual/funky feel at a moderate cost and not try to be a high end restaurant. Hotel occupants can walk out the front door and 30 yards across the driveway into Ciro's for some Italian great food and a cookie/gelato bar so Tipping Point would do well to leverage off the somewhat isolated location with a more casual/playful personality.

n
Houston
12 reviews
Dined on August 19, 2018
Overall1food3service1ambience5

Very disappointing. We love the Monarch at your sister hotel, and thought we should try out this one. The server was clueless and could not answer a single question we asked her about the menu. Also, everything we ordered took AGES to arrive, even though the restaurant was nearly empty. Will not come here again.

V
1 review
Dined on August 11, 2018
Overall3food5service2ambience4

We were very unhappy with some of the waitstaff. Our individual waiter was wonderful. For example, the hostess was not at her stand for at least 7 or 8 min. We had reservations at 8 pm and we were right on time. Other wait staff, including the bar tender, saw us, but never said a word to us. The rest of the wait staff ignored us, even though clearly we were attempting to get their attention.

ST
Houston
6 reviews
Dined on August 5, 2018
Overall1food1service2ambience4

Hotel level food! Bland, little flavor, the filet looked like something out of a Sysco freezer box and tasted about that level, best part of the plate was the Broccolini which I think was the only fresh incredient. Brownie desert was dry and not very good.

CG
Houston
56 reviews
Dined on August 4, 2018
Overall3food5service5ambience2

My thoughts is that the Tipping Point need to decide if its a fine dinning restaurant or a "sports bar"!

Big screens TV all over the place, no sound, do not make for a sedate setting

MH
Houston
5 reviews
Dined on August 3, 2018
Overall3food3service3ambience3

Music way too loud for us - meeting friends & wanted to talk.

S
San Antonio
4 reviews
Dined on August 2, 2018
Overall4food4service3ambience4

The food was good. It took over 30 minutes for us to get out food and it wasn’t busy. The waiter was very nice though and brought us a brownie on the house and comped one of the meals.

G
Houston
34 reviews
Dined on July 24, 2018
Overall5food5service5ambience5

Great food, great service. I really enjoyed the
Attention and relaxed atmosphere.

OT
Birmingham
7 reviews
Dined on July 7, 2018
Overall2food1service3ambience3

It's a shame because the other zaza restaurant is great.

The mac and cheese was more of a soup with noodles

The red snapper was bland and overcooked

The chicken dish was so bad that we sent it back. Replaced with the salmon which was ok at best

Their fries were good though