Thunder Bay Grille - Rockford

Thunder Bay Grille - Rockford reviews from people who’ve dined at this restaurant. Based on recent rating.

1. R

   Robert VIP

   Dallas50 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food but not at the level of the prices. Restrooms, disgusting.
   

   Thunder Bay Grille - RockfordResponded 2 days ago

   Thank you for your feedback. We’re glad you enjoyed the food, but we’re sorry to hear the overall experience did not meet your expectations. We take cleanliness very seriously and appreciate you bringing this to our attention. We will be sure to share your comments with our executive team to ensure restroom upkeep remains a top priority, even during peak times.
   

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2. HM

   HMClarke

   Chicago24 reviews

   5.0

   Dined on November 13, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Clam Chowder that I every had! Very clean restaurant and tables spread out.
   

   Thunder Bay Grille - RockfordResponded on November 17, 2020

   We are so glad you enjoyed the clam chowder - it is one of our favorites, too! We appreciate the amazing feedback and hope to see you again soon!
   

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3. k

   kimberly

   Chicago1 review

   5.0

   Dined on November 7, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   our waiter was just wonderful in making sure our needs were met and it was an exceptional experience with no flaws. Food was awesome and it was just fantastic.
   

   Thunder Bay Grille - RockfordResponded on November 11, 2020

   Kimberly - thank you for stopping in to Thunder Bay Grille to dine with us! We are so glad to hear you enjoyed your meal and the service was wonderful. We look forward to seeing you again!
   

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4. PM

   PatMiller

   Chicago6 reviews

   4.0

   Dined on October 31, 2020

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I rarely go the Thunder Bay but some friends were in from out of town and their hotel was near the restaurant. I knew after a long drive, they wouldn’t want to go far. With COVID-19 closing everything, the choices were slim. The evening started out with being seated quickly as I had reserved on Open Table. The waitress quickly greeted us with menus and took our drink order. She helped my friend decide on a drink choice. She came back to talk about the menu, and gave us a few more minutes. My friends husband and I chose the fish and chips, it was all you can eat and came with salad, choice of dressing, choice of potato, coleslaw if you wanted, and 3 nuggets of fried cod to start you off. My friend ordered Bouillabaisse, assorted fish in a sauce with crusty French bread. My friend asked if the sauce was made with saffron, the waitress assured her it was. She was disappointed when it was in a tomato based sauce, but she said it was good. Our fish and chips were good, I love the fact they offer salad and choice of potato! Our waitress came back to check on us, we ordered another round of drinks and she asked if we would like more fish. I’m not sure if she didn’t hear him say yes, but she brought the drinks and we didn’t see her again for about 30-45 minutes. We never saw the fish. When she finally came with the check, I asked about the fish, she apologized saying she didn’t realize he wanted more and she could certainly get him some more. By then we were ready to go. In all, it’s a nice place, friendly staff and the food was pretty good.
   

   Thunder Bay Grille - RockfordResponded on November 4, 2020

   Pat, thank your telling us about your visit. We are very sorry that your waitress forgot to bring another plate of the all you care to eat fish fry out to your table. We appreciate that you let her know so we at least had the opportunity to make it right. I assure you that your feedback has been shared with our executive team so they are aware.
   

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5. SS

   SteveS

   Milwaukee1 review

   4.0

   Dined on October 16, 2020

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food and service is always good. I think they benefit from nearby hotels and try to keep the quality up for travelers. Price are reasonable too.
   

   Thunder Bay Grille - RockfordResponded on October 21, 2020

   Steve - thank you for dining with us, we are happy to hear you enjoyed your food and service. We hope to see you again!
   

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6. SL

   StanleyL

   Chicago1 review

   4.0

   Dined on October 10, 2020

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Husband and I both had BBQ ribs. I thought mine was lacking of meat but my husband thought they were very fine. Perhaps I am too picky? Will definitely go back again.
   

   Thunder Bay Grille - RockfordResponded on October 15, 2020

   Thank you for dining with us and taking the time to submit your feedback. We hope to see you again soon!
   

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7. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined on September 17, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place to eat, took my mom to dinner here cause she loves the atmosphere and food. And as always was exceptional
   

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8. GA

   GAG312 VIP

   Chicago32 reviews

   5.0

   Dined on September 13, 2020

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   great place. Food was good, better than I expected on a off-highway restaurant. The Tesla chargers was a HUGE plus.
   

   Thunder Bay Grille - RockfordResponded on September 17, 2020

   Hello! We are so pleased to hear you enjoyed your evening dining with us. We are glad that everything met expectations and we appreciate your wonderful feedback!
   

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9. C

   Charlie

   Orlando5 reviews

   5.0

   Dined on August 8, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always have had a great meal and the servers are the best.
   

   Thunder Bay Grille - RockfordResponded on August 12, 2020

   Thank you for your patronage! We appreciate that you took the time to post your review.
   

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10. KT

    KTH50

    Chicago30 reviews

    4.0

    Dined on August 2, 2020

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3

    Service was good. Food good and very hot when our plates came out.
    

    Thunder Bay Grille - RockfordResponded on August 4, 2020

    Thank you for your recommendation - it sounds like you enjoyed your experience!
    

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