Millcreek Grille at Thistledown Racino

4.4
125 reviews
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$30 and under
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American
A warm and inviting atmosphere that features fresh, polished farm food selections. It’s where down-home meets upbeat.
Dining Style
Casual Dining
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Cuisines
American
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Hours of operation
Bar opens daily at 4pm and the kitchen is open 5pm-10pm Sunday thru Thursday and 5pm-11pm on Friday and Saturday.
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Phone number
(216) 662-8600
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
Additional
Bar Dining, Counter Seating, Full Bar, Non-Smoking, Wine
What 125 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.2
ambience
4.3
value
Noise · Moderate
100% of people would recommend it to a friend
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Cleveland
40 reviews
Dined 6 days ago
Overall 4food 4service 5ambience 4

A very nice dining experience. However, we just wish the restaurant would open earlier on weekends. I think three PM on Saturday and Sunday would be well received.

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s
Cleveland
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Great restaurant great experience will return soon

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M
1 review
Dined on December 2, 2018
Overall 3food 2service 4ambience 4

Good place to grab some food while at Thistledown whether you are gambling or not. The food quality is excellent... BUT... we have now been there twice and both times (once a ribeye steak and once a burger) the meat has been overcooked. Asked for Medium and it was Medium Well at best. Asked for Medium Rare and we were mistakenly served a Well Done..... If they can fix this; A-1.

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A
Cleveland
3 reviews
Dined on December 1, 2018
Overall 5food 5service 5ambience 5

I have not went to Millcreek yet and have been disappointed. The food, atmosphere and customer service is superb.

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FY
Pittsburgh
2 reviews
Dined on November 30, 2018
Overall 3food 3service 4ambience 4

Ordered crab cakes. They were badly burned on the underside. Waitress and manager were quick to take care of the situation and gave us free dessert. First basket of rolls were hard so the waitress waited until the fresh ones came out and brought them out still nice and warm. Excellent servers.

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RC
West Virginia
1 review
Dined on November 7, 2018
Overall 3food 3service 4ambience 3

it has been hit or miss

better when it first opened

needs to teach not to serve all your food at once

complained but on deaf ears

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A
Cleveland
4 reviews
Dined on October 27, 2018
Overall 5food 5service 5ambience 5

My Mom and I visit Millcreek at least once a month. We really enjoy the atmosphere.

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LW
1 review
Dined on October 20, 2018
Overall 4food 4service 4ambience 5

The food has always been good. However, the service can be somewhat challenging at times; however, the service we received Friday night was EXCELLENT!!!

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LM
1 review
Dined on October 16, 2018
Overall 4food 4service 5ambience 4

Food was good. Nice portions and food presentation was excellent.

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DL
New England
2 reviews
Dined on October 13, 2018
Overall 4food 3service 4ambience 3

First time at Thistledown. Very convenient, nice restaurant. Staff very friendly and attentive. Bread/rolls were delicious. Braised beef short rib was good, mashed potatoes a little too thick. Enjoyed the salad with apple vinaigrette dressing. The salmon was delicious and cooked as requested. One disappointment was that a salad could not be substituted for one of the two sides that came with the dinners and had to be purchased separately. The other disappointment was that we requested the Notre Dame/Pitt football game be put on one of the TVs instead of a no-name, less popular game that no patrons seemed to be watching. The channel was never changed, even after we politely asked two or three times. Other than those two issue, it was a good experience.

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PA
1 review
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

Food, drinks, service all were great! French onion soup is the best I've had in some time!

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PW
1 review
Dined on September 28, 2018
Overall 4food 4service 3ambience 3

I would have given them 5 starts but, the food could have been a lot warmer. Service could have been faster and sides should have included a salad. Not just potatoes and a cooked veggie.

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G
Cleveland
19 reviews
Dined on September 25, 2018
Overall 5food 4service 5ambience 2

Server Thomas hustles! We had stopped going to Millcreek related to the poor service, although the food was good. This time both the food and service were very good. I had the salmon and my partner had the lemon chicken entree, they arrived hot and in a timely manner. Our server was very pleasant and efficient, the hostess was a team player greeting & seating customers and clearing tables. Nice to see the improvements.

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B
Phoenix
37 reviews
Dined on September 9, 2018
Overall 5food 5service 5ambience 5

First time there and was pleasantly surprised. Food was reasonably priced and excellent. Service was great too.

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KH
1 review
Dined on September 1, 2018
Overall 4food 4service 4ambience 4

My husband and I both had the prime rib Saturday Special and it was very good. It was a little overcooked so next time I will order it differently. Other than that everything else on the menu that came to the table was cooked nicely and came to the table in a timely fashion. We would definitely recommend this restaurant to our friends and plan on visiting it in the future.

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A
Cleveland
4 reviews
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

Every Time my Mom and myself eat at Mill creek we have a wonderful time. Great atmosphere and great service. Highly recommended.

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JD
Cleveland
1 review
Dined on August 24, 2018
Overall 5food 5service 5ambience 5

I Love this restaurant from the beginning to the end.

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OT
1 review
Dined on July 31, 2018
Overall 1food 3service 1ambience 5

The waitress was not well trained. She brought the incorrect wine and tried to hard to make me believe that it was the wine I ordered. Finally she apologized, never brought the correct wine and charged more than the original ordered wine. I had a $200.00 gift card from Racino, spent $135.00 and charged extra for the unwanted wine. I think that earned an unsatisfactory experience at the restaurant.

Helen K. Wright

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s
Cleveland
66 reviews
Dined on July 8, 2018
Overall 3food 3service 2ambience 2

First visit and we decided on this restaurant last minute via the app. Our server, Jacqueline was okay. As "she knows everybody" but didn't recognize us was not very helpful or informative about the restaurant/menu. One of us had the Prime Rib which was not cooked properly and the sides were not warm. I had the Grilled Lemon Chicken that was good. Wine list is very lacking and limited so we each had a glass only.

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BV
Key West
12 reviews
Dined on July 7, 2018
Overall 4food 4service 4ambience 2

Waited a long time for service but once we received it she was very good

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F
Cleveland
5 reviews
Dined on June 30, 2018
Overall 1food 2service 1ambience 3

This was my third and final attempt to have a good experience. I was planning to use food credit and comps so it would have been a free meal but this time we left even before we got water. We arrived at 735 with reservations at 745. We were told they would prepare a table and to sit in the waiting area. As we were waiting we saw the hostess seat the folks behind us in our seat by mistake. She apologized and prepared another table for us. We were seated at 743. At 750 I got up to ask the hostess if we had a server. At 752 our server showed up, she had been waiting tables all around us and not once said she would be right with us. We ordered water and a drink each. She promptly brought out bread but then disappeared. We got up and left at 802 because we still hadn't received water!! Unfortunately this is similar to our first 2 visits. If you can eventually get your food it tastes great but the service and management is miserable. They would be better off eliminating their front staff and increasing the kitchen staff and have panera type ordering on an iPad and pick up your own food when it is ready. We gave them 3 attempts before writing a bad review. We will never be back.

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OT
Cleveland
1 review
Dined on June 30, 2018
Overall 2food 1service 2ambience 5

Mushroom Burger was bland. French onion soup was cold. Meals weren’t served at the same time, about 15 minutes apart.

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AB
1 review
Dined on June 17, 2018
Overall 1food 2service 4ambience 3

It was Father's Day. It was busy. The waitress did everything she could. The kitchen was really behind. The manager was trying to help but he did more harm than good. In the end they removed my salad from the bill because it never was served. They forgot to load up the baked potato, they forgot the sauce. Finally it was so screwed up they took the entire meal off the bill. The waitress was very polite, there was nothing she could do. The manager is lowsy. He needs to go!

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BP
Cleveland
1 review
Dined on June 17, 2018
Overall 1food 1service 4ambience 3

Our reservation was for 5:00. They open at 5:00. However, even though they just opened they were out of a lot of the items on the menu. No baked potatoes, no sweet potatoes, etc. How can you be out of things and you just opened. I will not visit there again.

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GR
1 review
Dined on June 8, 2018
Overall 5food 5service 5ambience 4

Great Prime Rib, great service, large portions. easy valet parking
Very enjoyable

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AJ
Las Vegas
3 reviews
Dined on June 8, 2018
Overall 5food 4service 5ambience 4

My wife and I had a filet and fried catfish respectively. Both were very good. Steak cooked perfectly and corn meal breaded catfish which was recommended by our waiter Giles exceeded expectations. Good bread and, perfectly cooked sweet potatoes made for and enjoyable meal.

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l
Cleveland
9 reviews
Dined on June 6, 2018
Overall 4food 4service 3ambience 4

I made a reservation because I was celebrating my birthday and I did not know how crowded it would be. I shouldn’t have bothered because the hostess could have cared less. Not only did she not ask for our name but she didn’t acknowledge if she even had a reservation for us. I really was hoping for a better experience as it took some convincing to get my husband to come along!

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T
Cleveland
8 reviews
Dined on May 25, 2018
Overall 4food 4service 4ambience 4

Food was Very Good and so was the service. Will attend again well worth the visit. Enjoy

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TT
1 review
Dined on May 13, 2018
Overall 4food 4service 5ambience 4

Atmosphere was cozy service was excellent food was great per people in my group the only downside was there were no vegan options I am vegan and would like to see at least 4 options for myself in entree ,appetizers and at least 2 every where else.It’s actually very easy to prepare and create vegan dishes.

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VJ
Atlanta
1 review
Dined on May 13, 2018
Overall 2food 3service 2ambience 3

This was my first time at one of the newer restaurants at the Casino. The occasion was Mothers Day and my mother had never been to the casino at all. I made the reservation several weeks in advance. The hostess was very rude and I almost walked out because of how she treated us. I would have liked a table near the windows and was told no because they might get a group of 4 and it was just me and my mother. I feel you should accommodate the customers you have at the moment and not some "potential" group that "may" come in. Turns out while we were seated they filled those window seats all 5 of them with 2 guest at each. I felt slighted and very frustrated. The only saving grace with the meal was good and the waiter was great. The prices and atmosphere lend itself very well to a upscale bar and grille, with that in mind the wait staff should be in black slacks and a button down. Jeans and t-shirts just doesn't match with your price point nor the beautiful setting. Thank You.

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OT
Cleveland
1 review
Dined on May 11, 2018
Overall 5food 5service 3ambience 5

The food was really good. The service slow. I would definitely try it again. Maybe just a bad day for servers.

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SP
1 review
Dined on May 5, 2018
Overall 1food 3service 1ambience 3

So we made a reservation for 7:15. We were able to get seated a little early. Our appetizer came out at about 7:45. Our actual meals came out about an hour and a half later - one by one and there was four of us!! Food was great except my husband had to eat his dinner alone - his came out so late everyone else was finished. We didn’t order anything that required tons of prep and work - soup, a couple sandwiches and fish. Our server was great - very honest on a mistake in the kitchen and the manager comped our entire dinner. Very nice of him- however we would have rather paid and had our dinner together as a group of friends as we planned! I I’ll probably go back and give it another try since the food good and our server was AWESOME!! I also noticed that the table next to us waited very patiently - their dinner took at least an hour to get to their table. Too bad because it has a very clean look and good atmosphere for a casino restaurant.

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A
Cleveland
4 reviews
Dined on April 28, 2018
Overall 5food 5service 5ambience 5

The Customer Service at Millcreek is superb. The Ambiance is wonderful and the food is terrific. My mother and I have dined at Millcreek twice and never had a bad experience. We definitely plan on dining there again.

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LE
Cleveland
1 review
Dined on April 28, 2018
Overall 5food 5service 5ambience 5

We can’t to the restaurant for my husband’s birthday. We had a great time and Angel is the best casino hostess ever !!!

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LB
Cleveland
4 reviews
Dined on April 25, 2018
Overall 4food 4service 3ambience 4

Bone-in Ribeye cooked to perfection. Ribs were juicy. Sides were adequate. Food presentation was good. Server was fair as was service. Manager came by to ask if everything was okay, which was very nice since a lot of restaurants dont do that.

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PM
Cleveland
20 reviews
Dined on April 9, 2018
Overall 1food 3service 2ambience 3

Sorry Millcreek, we won't be back. I love Thistledown, we visit weekly.
However, this is probably 4th time we've really tried to like Millcreek but each time:
Understaffed, unacceptable wait time to be welcomed, water brought, S L O W kitchen, under cooked, over cooked, I feel so sorry for wait staff.
Understaffed - every time? "someone called off ...."
Hostess - non smiling, doesn't seem to care to be there, seats and strolls away...
Waiter- waiting on nearly every table in the place, no water, no rolls, no refills
Misc employees, strolling talking, not trying to assist waiter at all
Kitchen - slow slow slow - and this time there were only about 6 tables filled (??)
message to self - don't go back.
Sorry Millcreek, your food is good, but I don't have two hours for a burger after work!

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TB
1 review
Dined on March 24, 2018
Overall 5food 5service 5ambience 5

Omg Me And My Husband Went For Dinner And It Was Awesome!! We Told Are Family And Went Back The Next Night .And Sat At The Bar And Had Drinks And Food .Im Taking My Dad There This Week For Dinner.
You Guy's Are Fantastic!!😃

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LB
Cleveland
4 reviews
Dined on March 19, 2018
Overall 4food 5service 4ambience 4

The 18oz steak was phenomenal!!!! The salmon rocked!

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OT
Cleveland
1 review
Dined on March 17, 2018
Overall 3food 3service 5ambience 4

The service was good. The two hamburgers were not up to par for the price.

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OT
Las Vegas
1 review
Dined on March 11, 2018
Overall 3food 4service 1ambience 3

Waiter was very good. Kitchen was slow. We were seated at 5:00 ordered our meals at 5:15 were served our meals at 6:00 and food was cold on arrival. Sent 1 meal back to kitchen and waited another 20 minutes. Food was good.

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