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The Woolpack Hotel, Tenterden, Tenterden

The Woolpack Hotel

4.4
4.4
156 Reviews
£25 and under
British
With such an abundance of beautiful, wholesome produce found in the fields and gardens of Kent, we make sure our kitchen team uses local suppliers on a daily basis to bring you the best and freshest of all seasonal offerings. Combining traditional pub fayre with modern classics we believe our menu has something appealing for everyone. Each day we also offer a number of specials just to keep things interesting and we always like a suggestion too! If there’s something you’d like to see on our menu just let us know. The Woolpack, or ‘The Woolly as it’s affectionately known, is a family and dog friendly pub and restaurant with six individually designed bedrooms. The Woolly is a hub for locals and visitors alike and you can always rest assured of a warm welcome. Placed in the middle of the High Street, next to the Town Hall, the pub has open fires, a warm cosy atmosphere and some excellent ales and wines. Come and see for yourself. We look forward to welcoming you soon.

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Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British
  • Hours of operation
    Wed–Sat 12:00 pm–9:00 pm Sun 12:00 pm–6:00 pm
  • Phone number
    01580 388501
  • Payment options
    Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Tenterden
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, Wheelchair Access, Wine

What 156 people are saying

Overall ratings and reviews

4.4
4.4 based on all time ratings
  • 4.3Food
  • 4.6Service
  • 4.3Ambience
  • 4.3Value

NoiseEnergetic

156 Reviews
  1. Michelle

    Kent

    1 review

    5.0

    1 review

    Dined on January 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    The staff at the Woolpack were very friendly and professional. They were very accommodating in respect of my husband and daughters dairy allergy and the food was amazing. It was great that they served wines from some of the local Vineyards. I would highly recommend a visit.

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  2. BeverleyC

    Bath

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Our booking for New Years Day was cancelled by the restaurant 2 hours before we were due to eat
    The Woolpack HotelResponded on January 3, 2023
    Hi Beverley, Are you sure this was The Woolpack in Tenterden? We have no record of this any cancellations on New Year's Day and we're sorry that this happened to you! Just want to be sure that it's definitely us here and not a pub with a similar name? If it was an issue with us, which we cannot locate, please do let us know via email: manager@thewoolly.co m Many thanks

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  3. AmandaB

    London

    4 reviews

    4.0

    4 reviews

    Dined on December 22, 2022

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    The food had some excellent parts but silky things like the pitta served with the hummus and the smoked chicken was baked so hard as to be inedible. Staff are lovely

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  4. Robbo

    London

    16 reviews

    5.0

    16 reviews

    Dined on December 16, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was great and at a good price. We enjoyed the wine - again good price and value. We were seated by a window with a view of the church; great place. The service was good and we will certainly be back.

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  5. Brigadier

    Kent

    1 review

    4.0

    1 review

    Dined on November 27, 2022

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    Fish was very over cooked but chunky chips were amazing.

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  6. Countrygal

    Kent

    1 review

    2.0

    1 review

    Dined on November 22, 2022

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    A disappointing dinner. I was the only diner there, which is always slightly alarming and they put me (a middle-aged woman) at a table where people standing at the bar could stare straight at me. Disconcerting. Very tough steak but the rest of the meal was OK.

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  7. TrevorL

    Kent

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful food great service top quality ingredients well presented

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  8. Roadtrippers

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined on November 11, 2022

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 3
    Service very good, restaurant comfortable & we enjoyed ourselves. Food however was very poor. Fish pie with almost no fish, but huge amount of mash to distract. Pork belly obviously pre cooked then fried to heat up; not only bad texture but greasy/oily on the plate. Similar disappointing experience with Sunday lunch at Wooly couple if months ago! Menu's do read as flamboyant and interesting, unfortunately the food doesn't live up to the billing!! Sorry, but not returning.

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  9. KingsMummie

    Kent

    7 reviews

    5.0

    7 reviews

    Dined on October 26, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A fabulous lunch. The fish and chips were outstanding! Terrific service too. Highly recommended. 10/10

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  10. JanetN

    Kent

    1 review

    2.0

    1 review

    Dined on October 23, 2022

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    The food was very over done. Burger patties were so overcooked they were crunchy. Fish and chips had inedible ends that were so hard they were impossible to cut with a knife. My husband enjoyed his vegan option.

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  11. OpenTable Diner

    Kent

    3 reviews

    5.0

    3 reviews

    Dined on October 16, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We we’re staying at this Hotel so decided to book for Sunday Lunch. We were very pleased with the entire experience from the meal itself to the friendly staff. We both finished our meal feeling delighted to the entire experience.

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  12. SarahS

    London

    3 reviews

    5.0

    3 reviews

    Dined on October 8, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Fabulous food and service - high quality, reasonable portion size - best pie we've had in a long long time.

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  13. IanH

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on October 1, 2022

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3
    Nice room good service limited menu strange options on menu

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  14. Hungry

    Derbyshire

    1 review

    1.0

    1 review

    Dined on September 25, 2022

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    Booked for an early Sunday lunch. The place was empty which wasn't a problem, but the food looked like it had been kept since last Sunday, meat and veg. Won't be eating here again.

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  15. ClaireM

    Gloucestershire

    3 reviews

    5.0

    3 reviews

    Dined on September 19, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Best fish and chips ever ! Food was delicious and staff so friendly- would definitely recommend

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  16. Roadtrippers

    San Francisco

    5 reviews

    4.0

    5 reviews

    Dined on September 18, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Sunday lunch. Tasty, though pre cooked & reheated by deep frying method as confirmed at the time.

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  17. OpenTable Diner

    Kent

    6 reviews

    5.0

    6 reviews

    Dined on August 15, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food. Perfect portions. Service was outstanding. New manager just started. He was so attentive. Very impressed would def go back again!

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  18. JoanneT

    Kent

    1 review

    4.0

    1 review

    Dined on July 30, 2022

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Fish and Chips were great and the white wine was perfect to go with the fish , would recommend
    The Woolpack HotelResponded on August 5, 2022
    We 're very glad you enjoyed your meal with us. We agree, the fish and chips and the Skyes Chardonnay goes perfectly!

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  19. Joanne

    Birmingham

    3 reviews

    5.0

    3 reviews

    Dined on July 27, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent meal lovely staff
    The Woolpack HotelResponded on August 5, 2022
    Thank you for a lovely review, I'll pass your comments on to the team!

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  20. SarahH

    Kent

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Staff even gave special attention by giving my mother a surprise glass of prosecco for her 90th Birthday. Very touching. Excellent food. Thank you
    The Woolpack HotelResponded on August 5, 2022
    We're very happy to hear you all had a lovely time for your mother's 90th birthday!

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  21. DianeGannon

    Birmingham

    3 reviews

    3.0

    3 reviews

    Dined on July 16, 2022

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    The table we sat at was nice but I had the air con blowing on my back I asked for it to be turned off twice the waitress said it had been but it did not stop I was cold , the food was not very good they got my order wrong and brought me a meat dish I am vegetarian, my husband's chicken was a very small portion, and I know I ordered the small fish but it was very small and the chips were not nice so overall not good
    The Woolpack HotelResponded on August 5, 2022
    Unfortunately you must have the wrong Woolpack. We are a 15th Century pub without air-conditioning! We're very sorry to hear you didn't enjoy your meal there, however, you should come visit us as we have a brand new menu!

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  22. Orchardsam

    New York City

    9 reviews

    vip
    4.0

    9 reviews

    Dined on July 2, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Last food orders is 2045 which is very early. But, food great and helpful waiting staff.

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  23. JaclynT

    Kent

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Wonderful food, quickly served, waitress was attentive, knowledgeable, friendly and tended to us brilliantly, thank you! Lots of clean plates all round!

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  24. LouiseP

    London

    10 reviews

    4.0

    10 reviews

    Dined on June 24, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Very pleasant meal. Food was mostly good. The mussels were disappointing but otherwise very nice. Great service.

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  25. PeterB

    London

    4 reviews

    5.0

    4 reviews

    Dined on May 29, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best roast dinner I’ve had in a very long time. Everything was perfect. The dessert was amazing. We will definitely be back to sample the rest menu some more.
    The Woolpack HotelResponded on May 31, 2022
    Oh what a lovely review! Thank you so much and hope to see you again soon then! Kind Regards The Woolpack Team

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  26. VanessaO

    Kent

    4 reviews

    5.0

    4 reviews

    Dined on May 29, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely food, always made welcome by the great staff. We love to eat in the bar as enjoy being amongst others customers with dogs etc. love the atmosphere
    The Woolpack HotelResponded on May 31, 2022
    Thank you for such kind words and we hope to see you again soon! Kind Regards The Woolpack Team

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  27. david

    Cumbria

    1 review

    2.0

    1 review

    Dined on May 26, 2022

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    The menu which we saw on the web that morning was not available.
    The Woolpack HotelResponded on May 31, 2022
    Thank you for bringing this to our attention, we have since been in contact with OpenTable to change this. Kind Regards The Woolpack Team

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  28. GaryJ

    London

    2 reviews

    3.0

    2 reviews

    Dined on May 19, 2022

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    Would have been very good but main course black COD was extremely over salted which overshadowed all other flavours Also too limited s menu for celiacs
    The Woolpack HotelResponded on May 21, 2022
    Thank you for your feedback. We always aim to have good service paired with good food and apologise that, that was not apparent on your trip. We hope you will come again. Kind Regards The Woolpack Team

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  29. SarahG

    London

    1 review

    4.0

    1 review

    Dined on May 18, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Lovely food, and very knowledgeable young waitress
    The Woolpack HotelResponded on May 20, 2022
    Thank you for your review! We pride ourselves in customer service and glad you enjoyed your time with us. Kind Regards The Woolpack Team

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  30. CarolineC

    Kent

    2 reviews

    4.0

    2 reviews

    Dined on May 15, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very pleasant and friendly staff. Lots of choice on the menu to suit all tastes and our food was very nice, we will definitely go back
    The Woolpack HotelResponded on May 17, 2022
    Thank you for such positive feedback and hopefully see you again very soon! Kind Regards The Woolpack Team

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  31. HelenG

    Surrey

    5 reviews

    4.0

    5 reviews

    Dined on May 14, 2022

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Went to try the new menu. Very good. All four main courses were well presented and good. Service very good.
    The Woolpack HotelResponded on May 16, 2022
    Thank you for such lovely words and hope to see you again soon! Kind Regards The Woolpack Team

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  32. RuralRider

    Kent

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was fine and the staff friendly. However it was marginally more expensive than other local offerings.
    The Woolpack HotelResponded on May 16, 2022
    Thank you for your feedback. Our food is priced due to using local ingredients and the time taken to prepare these meals. Kind Regards The Woolpack Team

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  33. Roadtrippers

    San Francisco

    5 reviews

    4.0

    5 reviews

    Dined on May 13, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Superb food cooked beautifully with variety of wonderful flavours - lobster bisque particularly outstanding. Did have to ask for the oil to be removed from bowl, done with no fuss. Service great, thoroughly enjoyable evening.
    The Woolpack HotelResponded on May 17, 2022
    Thank you for such kind words and glad you enjoyed your experience with us. Hope to see you again soon! Kind Regards The Woolpack Team

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  34. OpenTable Diner

    Kent

    2 reviews

    4.0

    2 reviews

    Dined on May 2, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very well cooked, tasty food well presented and served, nice friendly place.
    The Woolpack HotelResponded on May 3, 2022
    Thank you for your feedback and hope to see you again soon! Kind Regards The Woolpack Team

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  35. VictoriaG

    Kent

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wow … what an amazing find We had a birthday treat weekend away and our first time in Kent , our taxi driver recommended us to eat here for the evening We booked a table for 7.30, but decided to take an early evening walk and head down , arrived at 6.30 , the staff were amazing and allowed us to be seated early , Such lovely friendly staff , food was absolutely amazing , thoroughly recommend the pork belly , service impeccable , within 5 mins of being seated we had ordered and our starters were with us quickly and the mains once again the most perfect cooked steak Staff always checked everything was ok and happy to have a little chat and laugh with us Enjoyed a beautiful bottle of Malbec after our dinner and we just chilled in the restaurant , there was no rush to leave. If u want a beautiful characteristic pub, amazing friendly staff , good food and a warm welcome , then I suggest go no further than the woolpack They have rooms and we are most definatly going back to Kent and staying there Thank u to all the staff , an evening I will not forget Victoria and Roy 🥂😍
    The Woolpack HotelResponded on April 23, 2022
    Thank you for such a lovely review! It was a pleasure having you, and to be honest we are sad we can't see you more often! Hope to see you again soon and hope you enjoyed your visit to Kent 😊 Kind Regards The Woolpack Team

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  36. sayitwithsam

    Kent

    1 review

    5.0

    1 review

    Dined on April 11, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was exceptional and the man waiting on our table was friendly, attentive and added to the experience. It's a beautifully decorated place. I only go to places where I can take my dog and he was very happy too!
    The Woolpack HotelResponded on April 16, 2022
    Thank you for writing such a lovely review and glad both you and dog were happy with our service. We always aim to make everyone have an enjoyable experience and hope to see you both again! Kind Regards The Woolpack Team

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  37. peterg

    Kent

    1 review

    2.0

    1 review

    Dined on April 7, 2022

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4
    We had been to the Ship Inn where the experience was good. However, at the Woolpack, the starters were fine but the main courses were poor with the meat in both cases over cooked and dry/ inedible
    The Woolpack HotelResponded on April 13, 2022
    Thank you for writing a review. We always aim to have a high food standards, so we apologise they did not meet your expectations on your visit. We hope you will return again to try our new menu when it is released. Kind Regards The Woolpack Team

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  38. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely brilliant staff. Couldn’t be more helpful. Great food. Lovely accommodation. Bonus was the live music on Sunday evening. We will definitely be returning. Thanks to everyone
    The Woolpack HotelResponded on April 7, 2022
    Oh we are so pleased you had such a nice evening with us! We try to have live music as often as we can so hope you will be back (our next one is Elvis on Easter Sunday!). Kind Regards The Woolpack Team

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  39. TiRB

    Kent

    1 review

    5.0

    1 review

    Dined on April 1, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Friendly and attentive staff, delicious food and relaxed atmosphere
    The Woolpack HotelResponded on April 3, 2022
    Thank you so much for your kind words and hope to see you again soon! Kind Regards The Woolpack Team

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  40. Crackers

    Kent

    6 reviews

    4.0

    6 reviews

    Dined on March 27, 2022

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Lovely Mother's Day meal with the family. Roasts were fantastic!
    The Woolpack HotelResponded on March 29, 2022
    Thank you for writing a review. We are glad you enjoyed the roasts, rumour has it they are the best in town 🤷‍♀️ Kind Regards The Woolpack Team

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FAQs

The Woolpack Hotel offers takeout which you can order by calling the restaurant at 01580 388501.

The Woolpack Hotel is rated 4.4 stars by 156 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for The Woolpack Hotel

26 High Street, Tenterden, Tenterden TN30 6AP

Additional information

  • Neighborhood
    Tenterden
  • Hours of operation
    Wed–Sat 12:00 pm–9:00 pm Sun 12:00 pm–6:00 pm
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Payment options
    Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Vegan, Wheelchair Access, Wine
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