The Wharf Fish & Oyster Company

Commentaires sur le restaurant The Wharf Fish & Oyster Company de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Katerina

   Tallahassee1 commentaire

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Atmosphere was very nice and food was good too. They also had a nice play area for the kids.
   

   The Wharf Fish & Oyster CompanyA répondu il y a 1 jour

   Hello Katerina! We're thrilled to hear that you enjoyed the atmosphere at The Wharf and found our food to be good as well. We're also glad you enjoyed the play area for kids! Your kind words truly mean a lot to us. We strive to provide a great dining experience for all our guests, and your feedback helps us do just that. We look forward to welcoming you and your family back soon! Thank you, Brittney Highers GM
   

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2. E

   Ellen VIP

   Baton Rouge11 commentaires

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   The waitress took our drink order, delivered the drinks and started working behind the bar. After trying to get her attention for a while, we decided to go to the bar, pay for the drinks and leave. The restaurant was so loud. Only one toilet was in working condition in the ladies bathroom and there were several ladies in line at 6:30 pm.
   

   The Wharf Fish & Oyster CompanyA répondu il y a 1 jour

   Hello Ellen, We're really sorry to hear about your experience at The Wharf. We understand how important it is to have a pleasant dining environment, and we apologize for the noise level and restroom issues. We appreciate your patience and understanding, and we're taking your feedback seriously. We hope you'll give us another chance to make it right. Thank you, Brittney Highers GM
   

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3. T

   TODD VIP

   Hawaii4 commentaires

   2.0

   Y est allé il y a 4 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   Not much went right. Ordered a bottle of wine & it took about 20 minutes for them to find a bottle. In their defense they had some special events they were hosting. The spinach dip isn’t great. Lastly they brought my wife’s Cesar salad with no dressing. Nothing major - just some kind of snag around every corner.
   

   The Wharf Fish & Oyster CompanyA répondu il y a 1 jour

   Hello Todd, Thank you for taking the time to share your experience at The Wharf. We're sorry to hear about the issues you faced with the wine, spinach dip and salad. We understand how frustrating it can be to wait for things, especially when you're having your own special time. We also apologize for the mix-up with your wife's salad. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Thank you, Brittney Highers GM
   

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4. W

   Wendy VIP

   Atlanta9 commentaires

   5.0

   Y est allé le 28 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This was a great place to spend my birthday dinner! The fish and chips were amazing - I don’t love seafood but the cod was incredible. They also had great drinks and surprised me with a yummy birthday cake.
   

   The Wharf Fish & Oyster CompanyA répondu il y a 7 jours

   Hey Wendy! Thank you so much for spending your birthday with us! I'm glad you had a wonderful time and we look forward to seeing you again. I have some great suggestions on your next visit if you think the cod was incredible :D Thank you, Brittney Highers GM
   

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5. M

   Michelle

   Grand Boston1 commentaire

   5.0

   Y est allé le 28 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food and amazing vibe. Relaxing atmosphere on the deck listening to live music.
   

   The Wharf Fish & Oyster CompanyA répondu il y a 7 jours

   Hey Michelle, Thank you so much for joining us on your visit to Pensacola Beach. There are many talented musicians, so you'll have to come back to check out the different bands. We look forward to having you join us again! Thank you, Brittney Highers GM
   

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6. M

   Mark VIP

   Atlanta9 commentaires

   4.0

   Y est allé le 27 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   We had a very mediocre experience. It started off really well. We were seated a few minutes before our reservation time. The waitress was bubbly and nice. Then we found out the bar was “backed up” and we were finished with our appetizers before the cocktails arrived. The martini was warm and the glass sweating so I can only assume it sat at the bar waiting on the waitress to pick it up and deliver to the table. The calamari was ok. The chargrilled oysters were ok. Neither were great or terrible. There was a wedding reception just outside the main dining room that had a DJ and we all know DJs don’t hold back on the volume of their music. The wedding party seemed to be having a great time and that was enjoyable to watch through the glass doors and windows that divided their party from the dining room. The wedding reception ended and we still didn’t have food. A total of 40 minutes went by. Look, we get having a new restaurant and being busy. What we don’t understand is poor communication. We flagged the manager down and asked her to check on our food but the food came out before she got away from the table. Well, most of it did, one dish didn’t come out for another 3 minutes. Now here’s my complaint: the seafood boil was cooked great but once it was plated, it was covered heavily with more spice and seasoning; this was the same with the fries and this made it too salty and unenjoyable. The Heinz ketchup bottle on the table tasted like it had been refilled with an offbrand ketchup, or either the seasoning on the fries changed the flavor of the ketchup. We watched the manager interact with the tables around up, we listened to her communicate with the staff, and we’ve concluded that she is the problem. She isn’t leading a team toward greatness. She’s drowning and hasn’t trained her staff to be effective versions of themselves. If we are ever back in the area, we would like to give this restaurant another shot because we liked the menu and think there’s potential.
   

   The Wharf Fish & Oyster CompanyA répondu il y a 6 jours

   Hello Mark, Your visit and feedback are much appreciated. We value all of our guests and strive to provide a 5 Star experience. My sincerest apologies on us falling short during your most recent visit. Please ask for me the next time you are in, and we look forward to seeing you! Thank you, Brittney Highers GM
   

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7. m

   micheal

   Tallahassee3 commentaires

   1.0

   Y est allé le 27 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   First they ran out of ice after our first drink. Our Wagyu Steaks came out super salty like salt was poured all over the steaks. They went to remake our order, the server came back and said that a couple more tables said the same thing. When our order came back it was just as salty as the previous steaks. The other tables that order these steaks sent theirs back twice as well. They were sitting diagonally from us. No manager came to our table, they were nonchalant, and showed no concern. We got our ticket and paid for my daughter’s meal along with the 3 drinks we had and our appetizer. We noticed people that came in later had ice and when we walked past the kitchen ice was on the floor, we were shocked, but they said they ran out because of the humidity. They didn’t try to make things right at all. Very disappointing. Worst experience I’ve had from a restaurant and it’s not even close.
   

   The Wharf Fish & Oyster CompanyA répondu il y a 1 jour

   Hello Micheal, We're truly sorry to hear about your experience at The Wharf. It's clear that we didn't live up to our usual standards, and for that, we sincerely apologize. We're also sorry to hear about the issues you experienced with your Wagyu Steaks and Ice. Our management team strives to address every issue; we are big on doing our best to make it right. Your feedback is valuable to us, and we assure you that we will use this to improve our service. We hope you'll give us another chance to show you the 5 Star dining experience we are striving for. Thank you, Brittney Highers GM
   

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8. J

   Joshua

   Tallahassee1 commentaire

   4.0

   Y est allé le 25 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   The waiter was awesome. I don’t remember his name, but he was great. He was very personable. He kept conversations, light and fun.
   

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9. j

   joseph

   Caraïbes5 commentaires

   2.0

   Y est allé le 25 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 5

   It’s the sad tale of a new restaurant not having it all together. The right hand has no clue what the left hand is doing and in the end, the customer is the one who suffers. We left after an appetizer. One never gets a second chance at a first impression…Customer service says a lot…It starts at the top!!!
   

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10. S

    Susan VIP

    New Orleans1 commentaire

    3.0

    Y est allé le 21 avril 2025

    1. Cote globale 3
    2. Nourriture 2
    3. Service 4
    4. Ambiance 2

    The food was just okay. Nothing special. Shrimp on salad looked like rock shrimp instead of gulf shrimp. No taste at all. Grouper tasted blah. Broccolini was over cooked. Waiter was attentive.
    

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