The food was way too salty and didn’t come out hot. The restaurant was freezing. Overall, bad experience.
Waiter was excellent. Food was ok. Noise level was too loud.
The Westland was the perfect venue for a late-night dinner after a concert at Symphony Hall. It's a very short walk to the restaurant. We had 10:15 PM reservations. The restaurant was very quiet when we first arrived, with not many tables of guests, but more folks started pouring in after the concert, which made the restaurant pleasantly animated with like-minded folks. There is a wide variety of items to choose from on the menu, and the Staff was very friendly and very attentive. I would definitely recommend the Westland.
We very much enjoyed our dinner before the Symphony Hall performance, great food, great atmosphere. It's our new go-to before the BSO
A great place for pre-theater dinner. Menu changes periodically and the food has always been excellent, but keep your flatbread on the menu as a regular item. Our waiter, Jose, was exceptional. Appreciated his guidance on food and wine.
Great before a visit to Symphony Hall. Food is good american fare. Chicken sandwich is a bit spicy.
Service is a bit uneven.
Pretty average food. I can cook better crab cakes than the ones we had at the Westland. We were seated at a crappy table although there were much better ones available. Maybe this put me in the mood to dislike everything we had.
While the food and drink are good, it is pretty pricy. Also though service was over the top at the beginning of our meal, it became rather sporadic as it got crowded. We did go before a show at the Symphony but these guys should count on a rush before shows.
Excellent food and ambiance. The Brussels sprouts dish is both very good and creative. The location is a few steps from the symphony hall which is great.
The food was amazing, the atmosphere was pure perfection.
New year’s Eve dinner
Delicious food and wonderful service. Short walk to Symphony Hall and parking. Group of six - all happy with their meals and portions.
Great experience today before the Pops. Food was outstanding, service great. We will be back for certain.
Pops holiday show
Our foursome had dinner before a concert at nearby Jordan Hall. The food was fine and our server was excellent. We were in a room with a lot of tables (no booths) and the atmosphere was ok. We had asked for a booth in a different room and were told they were reserved for parties of six. Go figure. The one thing that bugged me was there was a faint, weird, sour smell. Kind of like bad plumbing. Don’t know if this was coming through the ventilation system or if there was a different issue. It was bothersome enough that I’d think twice about returning. Which is too bad, given the decent menu, good service and location convenient to several cultural venues.
Good food, but they messed to the order a few times. Didn’t leave off the bread, didn’t put my drink on ice. Were very good about gluten-free eating.
This restaurant is a great choice if your going to the BSO. The food was good (especially the brussel sprout appetizer) but the service was SUPERB. Steve was our server and Julia was training. Both had outstanding customer service skills but I have to say Steve was the best server I've EVER had at a restaurant - and we go out to eat a lot. He really gets enjoys his job and made our experience even better. So - Good restaurant - good location - GREAT SERVICE.
The Westland was a great surprise for brunch as you are never sure what to expect when you are near a landmark like Symphony Hall, but the food, ambiance and service as well as price was fabulous. I would go here again and definitely recommend it to all of my family and friends
First round of cod served was uncooked but they fixed that quickly. Somehow, they don’t serve bread even if you want to pay for it. Meals were ok, nothing spectacular. Best thing working for this place is proximity to Boston POPS.
Great service, great food, great atmosphere, however it can get loud and lively. Super short walk to Symphony Hall!
Took over an hour to get our food. Reservation was at 515. Got apps fairly quick but main meal didn’t arrive till 640. Ended up running out so we would get to Pop’s on time.
Happy to enjoy Westland for the first time. We arrived just as the front dining room upper level (closest to street) was full and about to empty with diners leaving to the Symphony.
Service was delayed due to the staff member being pulled to those diners.
One major recommendation is to work on the lighting in the front dining room. Much too bright from the ceiling lights. Maybe dim those lights and add some warmer wall sconces and table lighting. We commented to ourselves that we felt like we were at a Marriott courtyard breakfast room. As we left the restaurant we noticed the back dining room and bar area had much warmer lighting and better ambiance.
Excellent,friendly service. Food was wonderful!
A pleasant find near Symphony and Huntington Theater. Menu is varied: small plates, burgers and other sandwiches and moderately priced entrees. Good wine list and attendant service. Finally, a worthwhile replacement for the nowlong gone but memorable Cafe Amalfi.
We ate here before a play at the Huntington theater. Great atmosphere, delicious food, and outstanding service!
We’ll definitely come here again.
We went prior to a theater event and they were very prompt and pleasant. Food was good and would go back when in the area.
Wildly surpassed our expectations. Food was outstanding. The prosecco at Sunday brunch is yummy and a bargain.
This was my third visit to The Westland and I plan to go again. It is a comfortable place well located for musical events. The food is well flavored but was barely warm when served on all three visits (one dinner; two brunches). I did mention this to our server and she expressed concern and comped our coffees. I will be interested to see if the situation improves when I return for a pre-concert dinner next week.
Reservation @ 12noon yesterday...adjedniy to be seated near front window...noisy large party ...settled in nicely in other dining room,
What a nice addition to the options around Symphony Hall. Very nice menu options and decent wine list. Nice ambiance. An excellent choice for pre- or post-concert dining.
Three of us dined at The Westland on the Saturday night after Thanksgiving pre-symphony, which we have done numerous times since spring 2019. The food last night was amazing! We started by sharing the fried calamari, the steamed mussels and the tuna tartar - all were excellent. Each of us enjoyed our entrees. I had the salmon which was adjusted for me (dairy free) and was perfectly cooked. My husband had the Smoked BBQ Pork Shanks and our friend had the pork tenderloin. Both said their dishes were good. We enjoyed two bottles of wine so passed on dessert. The restaurant was very busy, the noise level was loud but we were able to talk nonvertheless.
We came down from NH. I booked the restaurant based on its proximity to Symphony Hall and the garage. I was pleasantly surprised. From the minute we walked in, we felt so welcomed by the host and server. On a Saturday you have brunch choices vs Lunch, but the choices work and simple fair done well. I will definitely go back when in Boston.
Fun upbeat restaurant that is perfect before a symphony hall event. Short ribs were amazing. Salmon a bit overlooked but broth was yum.
Burgers looked amazing.
Definitely would come back!
My companion and I agreed it was our worst dining experience in recent memory. disastrous.
Service was very slow on a Sunday for brunch, and the place was not really crowded for a pre concert meal.
Went for a Saturday brunch before a symphony performance. Food was good, service was good, but the place didn't feel well managed. Awkward check-in, a number of tables seemed to find service sluggish. We ended up compromising on food choices because of possible kitchen delays -- even though the place wasn't at all crowded.
We arrived early after a drive from the Western suburbs and were quickly seated. Our meals were delicious - the parsnip puree under the shortribs was the best I've ever had - naturally sweet from the parsnips and full of fresh, earthy flavor. It was not thinned to blandness as with too many parsnip purees. Our server was personable and knew how to balance chatting when we wanted to talk about our meal, with knowing when to leave us to our own conversation. It was an excellent choice for our pre-theatre dinner.
We have been looking for a replacement pre-BSO and pre-Huntington restaurant since Brassiere Jo closed. This is a good one. Very convenient, comfortable and friendly. Service was good, if a tad slow (but we still finished in plenty of time.) Nice cocktails, good sized portions.
Dessert menu is a little thin. Main courses good.
We came here for brunch. Everybody loved the Belgian waffle with fruit and maple syrup. Best we've tasted since Brussels! The breakfast pizza was fantastic but big - half went home and heated up well the next day. I asked for the eggs Bene which comes with Canadian Bacon, to use regular, and the waiter checked with the kitchen. And they said yes. Also, a nice twist is that they use a portuguese english muffin which is slightly sweet. The Earl Grey tea was just Twinnings - would have liked it if they had Stash or Tazo Tea (more flavor) and if the water could have been hotter but not bad. My husband had a Good Morning, Sunshine (alcoholic drink) which he loved and my daughter liked her drink, Boston Proper, as well. The atmosphere and service was very nice. We came on a Saturday with an 11:30 reservation and the place was almost empty. But the front filled up while we ate. Still a hidden gem in Back Bay.