The Western Door Steakhouse-Seneca Allegany Resort & Casino

4.5
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97 Reviews
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$31 to $50
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Steakhouse
The award-winning Western Door Steakhouse offers guests a premier dining experience. Enjoy the highest quality steaks and chops — and the freshest seafood flown in daily. In addition to mouthwatering entrées, enjoy the finest selection of wines from the nearby Finger Lakes region of New York State and around the world.

*PLEASE NOTE THAT NO ONE UNDER THE AGE OF 21 ALLOWED ON PROPERTY DURING THIS TIME
What 97 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
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K
Kriste
1 review
Dined 2 days ago
Overall5food5service5ambience5

great food and staff and great expedience!!1 we will be back

JS
JudyS
1 review
Dined on July 26, 2020
Overall2food1service4ambience4

Had crab legs, they were cold and not very tasty. The baked potato was cold and had black spots in it. Very disappointed - previously had very good experiences but not this time.

DN
DarleneN
1 review
Dined on July 26, 2020
Overall5food4service3ambience5

The steak was done perfectly. The crab was wonderful. My favorite was the Wedge Salad. It is a meal in itself. The only drawback was the baked potato. It did not taste as though it was baked that day. Very minor disappointment. Service was good, a little confusing as we had 2 waitresses and they did not seem sure who was taking which order. All in all, very pleasant meal and we will definitely do back!

DR
DianeR
1 review
Dined on July 26, 2020
Overall4food3service3ambience3

Ordered Prime Rib Medium. got well done. It was more like a roast. Have Had Lobster at Niagara it was wonderful. it was very small at Allegheny not worth the price.. When commented to the waitress she just said OH an walked away. Only 6 other people were dining.

D
Disappointed
1 review
Dined on July 24, 2020
Overall2food2service4ambience2

Steak meal was good, but steer away from pork loin, which was grilled and dry, covered with a cherry sauce. The menu prices would indicate an upscale restaurant, found the room atmosphere more like a diner without any ambiance. Noise bounces off the ceiling, most guests seated under the circular ceiling and kitchen noise added to the distraction. Unfortunately the scaled back table decor and limited staff to attend to all customers was noticed. Bread basket with scones, cornbread, & tasteless cheddar/green pepper rolls--bake some fresh bread! I was disappointed but other guest enjoyed their steak meal. Neighbor table needed to send their steak back and took forever for her to receive a replacement steak. Not what we expected for $125 for two adults with no liquor or desserts.

JO
JOHNM
1 review
Dined on July 18, 2020
Overall5food5service5ambience5

I made a reservation and arrived early. Was able to receive it right away. we had excellent service. Food was very good. Overall everything was good a little pricey. We needed a night out from not being able to with COVID-19. Didn’t mind little extra cost since we were not able to eat our in past weeks

JW
JasonW
1 review
Dined on July 18, 2020
Overall5food5service5ambience4

With everything going on I wouldn’t have 2 people Serving the customers, if for some reason of someone came down with the virus now you have an extra person that might be infected, and it not just one person because you would have to see everyone those people were around

RP
RichardP
New York Area
1 review
Dined on July 12, 2020
Overall5food5service5ambience5

We both had the strip steak,cooked perfectly.The salad was fresh,crisp and good.Both our waitresses were awesome...We really enjoyed dinner.

JS
JoanneS
Cleveland
1 review
Dined on July 11, 2020
Overall5food5service5ambience5

Good food, good wine, good service. Would go back again. However order your steak a level under to get it right. Both ordered medium rare. I got mine medium rare, husband got it medium. I eat it either way. But I have ordered it medium and got it medium well than it is too done for me. It is easier to put back on the grill a minute than start from scratch.

LO
LORIH
1 review
Dined on July 3, 2020
Overall4food3service5ambience4

We had a very nice time for our 16th wedding anniversary. The staff was amazing!! They gave us free dessert and they were very attentive.

BC
BarryC
1 review
Dined on June 5, 2020
Overall1food1service1ambience1

Duh....wasnt even open....why djd you take the reservation.? POOR COMMUNICATION

GD
GeorgeD
Pittsburgh
1 review
Dined on March 15, 2020
Overall5food5service5ambience5

Outstanding service and excellent food. Atmosphere is nice and quiet so you can have a great, romantic conversation with your spouse. Nice and airy with the windows. Staff very concerned that you are comfortable, service to your satisfaction, and food to your liking.

E
Evljackski
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Quality, service, ambiance, all top notch. This is a 5 star restaurant. I had the prime rib and crab leg special and it was superb. The steak cut with a butter knife. My lady had the Caesar salad and lobster tail and the salad was huge and the lobster tail succulent. Amanda, our server was knowledgeable and very pleasant. I recommend Western Door to anyone. Worth the money.

RO
ROBERTE
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Fantastic service and food. Enjoyed the entire experience. Our server Joe went out of his way to make us welcome.
Made reservations online and requested table near fireplace. They seated us right in front of fireplace ! Too bad it was broken - no flames - a little disappointing

BB
BobB
New York Area
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Excellent service even though they were very busy due to other restaurants being closed and shortage of staff due to the weather.
Quality of food, as always was excellent.

KR
KevinR
1 review
Dined on February 26, 2020
Overall5food5service5ambience5

The waiter Peter is the best. He is very kind and attentive to your needs. We always enjoy when he is there for us. The food is always top notch. Definetly worth the trip.

JL
JimL
Pittsburgh
1 review
Dined on February 16, 2020
Overall1food2service1ambience2

Really disappointed in the entire dining experience. From the time we arrrived service was extremely slow till we left 2.5 hours later. Went 25 minutes without any server coming to our table. Restaurant was not even busy. Multiple items ordered were out of stock. Had to send Lamb back, way overcooked then we were told out of Lamb. Strip steak with Oscar was cold. Never offered any coffee or desert as we felt being last patrons they just wanted us to leave..
but then took another 10 minutes to just check us out.

DV
DianeV
Western NC
3 reviews
Dined on February 15, 2020
Overall4food4service5ambience5

Service here is always exceptional. Our appetizers were shrimp cocktail and coconut shrimp, both shrimps were large and great tasting. The steak was cooked to perfection, the only thing wrong with our meal was I ordered king crab legs ( which i have had from Alaska) and they were the size of snow crab. They were still very good !

AP
AmyP
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Everything was perfect....I had surf and turf.....the filet mignon melted in my mouth!
The servers were so pleasant and friendly.....very professional, yet personally attention at it's finest.

DE
DavidE
New York Area
1 review
Dined on February 14, 2020
Overall5food4service4ambience5

Came in for Valentines Day and they did not disappoint! Fantastic steaks cooked to perfection! The bread assortment and three butters (different flavors) that came before the meal almost ruined my dinner because it was so good. Try the loaded baked potato. It's enormous. The price is a little high for this area, but the food made up for it.

JF
JillF
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

Everything was wonderful! The food was perfect and the servings were huge! The staff was very friendly and prompt.

JB
JeffB
1 review
Dined on February 8, 2020
Overall5food5service5ambience4

The food and service was excellent. I would recommend this restaurant to anyone who is in the area

SB
ScottB
New York Area
1 review
Dined on February 7, 2020
Overall5food1service5ambience5

Burned steak is no fun to eat for that price. Ruined the night

MM
MonicaM
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

Your servers were very kind and very attentive. They read my reservations and brought out a celebration 40th birthday dessert for my husband with a candle. Food was amazing and they made sure we cut into it right away to make sure it was cooked to our liking.

J
Jcam
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

Excellent dinner and service. Expectations met. Wish to return in the future

MI
MICHELER
1 review
Dined on January 23, 2020
Overall5food4service5ambience5

Our group had scallops (delicious), coconut shrimp and French onion soup (delicious), and filet mignon (good). The filet was cooked perfectly, but could of had a bit more flavor. The sweet potato and baked potato were each big enough to share and mouth watering. The service was very good and the ambience was great. We had a nice dinner!!!

j
josh
1 review
Dined on January 18, 2020
Overall3food4service4ambience4

Overall we had a good meal. The veal special was very tough to chew and they did not have bone in rib eye which could have been communicated at the time we sat down, rather we were seated given the menu and as we ordered we were told it was not available. Nice atmosphere, service was good and food presentation was nice.

GB
GeorgeB
New York Area
2 reviews
Dined on January 11, 2020
Overall4food5service4ambience3

Awesome food, huge portions, friendly staff, very attentive

c
charles
Tampa
3 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

The place is fantastic. Always has been. The service and food are the best in the area. We always look forward to a night at the Western Door.

KH
KeithH
1 review
Dined on January 2, 2020
Overall4food5service5ambience1

We went here for our anniversary, which was not recognized by the staff after noting it on our reservation. Very discouraged by the lack of dress code as customers were allowed to wear anything, including ball hats for dinner.

BN
BruceN
Columbus
3 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

I enjoy the bread with the different butters to start. To my steak which is cooked perfect. To the fantasy desserts.

OT
vipOpenTable Diner
Cleveland
8 reviews
Dined on November 28, 2019
Overall3food5service3ambience3

Management needs to staff properly. They had tables full but not enough waiting staff. Noise was loud as large groups with many children this evening. Food was outstanding as usual

CC
CourtC
1 review
Dined on November 24, 2019
Overall3food2service4ambience2

Heard a lot of noise from the service station. The drink I ordered had Midori in it- yet it was red. I was told there was no bartender on duty. I also ordered it frozen. It had an inch of liquid on the bottom and foam for the rest of the drink. It was not blended properly.
The clams casino were crunchy, as was the asparagus. My Oscar added to my steak had a peculiar taste. The steak, bread, butters and the server were excellent. The noise in the service station was awful. Too much talking, swearing, laughing and banging.
We're used to the upscale, impeccable service at The Western Door at the Seneca Casino, Niagara Falls. We will not return to this one.

DN
DavidN
1 review
Dined on November 22, 2019
Overall5food5service5ambience5

Absolutely delicious. everything was prepared perfectly. Great service and timing of courses.

HS
HSESGuyRetired
Mississippi
21 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

The Service by Peter and Tammy was wonderful. Attentive without being pushy.
The food was excellent from the wedge salad that we split to the french onion soup/seafood chowder to the strip steak and porterhouse, cooked as requested.......medium RARE. The wine (a Meritage) went very well with the steak dinners. We look forward to returning to the Steakhouse again.

EK
EdwardK
New York Area
2 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

great food and great service, great atmosphere. A good value

MM
MichaelM
New York Area
1 review
Dined on November 16, 2019
Overall3food3service4ambience3

My wife and I ordered a few appetizers before a concert, sat right at 5 and everything was very good except our meat, cheese and veggie board, it only had cheese, crackers and mustard. our waitress was pleasant but did not come back to check. Whoever sent the order out from the kitchen should have know better.

JM
JohnM
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

We celebrated our 50th anniversary at The Western Door Steakhouse and couldn’t have gotten a better meal anywhere else! Our steaks were cooked to perfection, the salads were huge and delicious, as well as everything else! The bread basket is always filled with a variety of fresh breads and the assortment of butters very different and so good!

RD
RonaldD
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

We go here every year to celebrate our anniversary we always have an amazing meal the service was very fast and very courteous the food was very fresh and hot tasted delicious because I told him it was our anniversary they gave us a wonderful free dessert which was chocolate raspberry cake... we love to spoil ourselves once a year so it's worth the expense.

CT
CharlesT
1 review
Dined on November 6, 2019
Overall5food5service5ambience5

We always enjoy a great meal and great service at the Western Door.

FAQs

The Western Door Steakhouse-Seneca Allegany Resort & Casino is rated 4.5 stars by 97 OpenTable diners.

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