The West End

4.1
474 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Contemporary American
2 PARTS LOCAL | 1 PART SOCIAL | DASH OF VINTAGE

You’re invited to a curated dining experience in the heart of Hyannis’ West End where we celebrate the beauty of the past and embrace the relevance of the present with sustainably sourced food and carefully crafted cocktails. Slow down with us at The West End.

Specials

Instantly increase your points with dining rewards

See availability for bonus point tables

Sun 11:00AM - 2:00PM

What 474 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.2
ambience
3.7
value
Noise · Moderate
77% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
New York Area
4 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Nice ambiance. Great service with Dan! Entertainment afterwards was good.

Report
Helpful
K
Key West
3 reviews
Dined 3 days ago
Overall 1food 1service 5ambience 1

The menu was awful!! It was way too expensive and it wasn’t GOOD food! They had no variety

Report
Helpful
OT
New England
2 reviews
Dined 4 days ago
Overall 4food 4service 4ambience 5

We had reservations and waited 25 minutes past our time. Waited 16 minutes for a drink and 40 for the food. Thank you for our appetizer on the house! The food and service was amazing though. Beautiful atmosphere inside! Wouldn’t recommend going on a night there’s a concert at Melody Tent. Place was a zoo!

Report
Helpful
M
New England
24 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 4

It was our first visit and we were not disappointed- the room was lovely and although it was noisy we were able to hear ourselves talk easily (I think they had noise damper tiles in the ceiling). Our waitress was friendly and informative and the staff all seemed to be working hard!! And the food was delicious! Would definitely go again!

Report
Helpful
CP
Dallas
26 reviews
Dined 5 days ago
Overall 4food 4service 5ambience 4

We had a great booth table with a great server. The food was very good and we will be going back for another visit! Too many tasty things on the menu for a single try!

Report
Helpful
AL
1 review
Dined 5 days ago
Overall 2food 1service 2ambience 3

My friend and I ordered 2 glasses of wine one order of seacakes and 2 Halibut .
I have Never SEEN fish so mistreated.....
Your pan sauteing amounted to PRECOOKED fish that was so Dry and tasteless that I was astonished!!!!!
The bill was $107.
A TOTAL OUTRAGE..........
NEVER BE RETURNING...
TELLING EVERYONE I KNOW.....
The 3 stalks if asparagus were the only decent bite
If your intention is to go out of business you have a good start

Report
Helpful
CA
1 review
Dined on July 15, 2019
Overall 5food 5service 5ambience 4

Outstanding food
Food came very fast
Food was hot
Food was delicious
10 plus for a food magazine critics

Report
Helpful
C
Los Angeles
5 reviews
Dined on July 15, 2019
Overall 5food 4service 4ambience 3

There's a funny barn-like smell in the restaurant that is a bit of a turn off, otherwise very nice staff and dinner

Report
Helpful
c
New England
98 reviews
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

First time visitors to the West End. Food was excellent, Husband had lobster roll ($29) and I had Swordfish over coconut rice, very very good, plus it was Cajun, tasty. We really liked it there, it was a shock to the system as it used to be the Paddock and we went there every time we vacationed at the Cape. They have done it over on the sleek side but still left a lot of the old Paddock's décor. I enjoyed the night, we had a great server so I will be back again on next visit to the Cape.

Report
Helpful
PB
New England
4 reviews
Dined on July 8, 2019
Overall 4food 4service 5ambience 4

THE STAFF WAS WARM AND WELCOMING. THEY OFFERED A NICE GLASS OF CHAMPAGNE TO CELEBRATE OUR ANNIVERSARY,LOVELY TOUCH. CHEF WAS VERY ACCOMMODATING TO A DIETARY REQUEST. OUR MEAL WAS VERY GOOD, LARGE PORTIONS AND TASTY. THE GINGER CREME BRULEE WAS A GREAT END. WILL CHECK OUT AGAIN.

Report
Helpful
LF
Washington DC
4 reviews
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

Loved it! Enjoyed the brunch & excellent jazz! Great service by William & hostess! Will be back!

Report
Helpful
OT
New York Area
1 review
Dined on July 6, 2019
Overall 3food 4service 2ambience 3

Good food but very poor service, specially for the type of restaurant that is.

Report
Helpful
JS
New England
1 review
Dined on July 6, 2019
Overall 3food 4service 2ambience 4

Limited menu. Way too many appetizers and very few entree's. The bus boys were way more attentive than the actual server.

Report
Helpful
G
New York Area
56 reviews
Dined on July 5, 2019
Overall 4food 4service 3ambience 5

We really like The West End, though not always consistent

Report
Helpful
SI
New York Area
8 reviews
Dined on July 3, 2019
Overall 5food 3service 4ambience 5

Went for 10th anniversary dinner. No complementary dessert or any acknowledgement from waiter gir anniversary although hostess did offer.her congratulations. Steal was undercooked and manager comped steak. Was enjoyable evening nevertheless.

Report
Helpful
SB
Richmond
1 review
Dined on July 3, 2019
Overall 4food 4service 5ambience 5

I've been to the West End several times and like it quite a bit. Normally, the food is simply excellent. This time, though, my steak was cooked more than I asked while the fingerling potatoes were not cooked quite enough (still a bit hard). Nonetheless, they tasted very good, so I let the problems slide. Everything else was the normal excellent quality. The carrot cake from Washashore was also excellent.

Report
Helpful
OT
New England
1 review
Dined on June 30, 2019
Overall 4food 3service 3ambience 4

The food was not warm enough and the fillets were not cocked properly

Report
Helpful
OT
New York Area
1 review
Dined on June 29, 2019
Overall 4food 4service 5ambience 4

Our server Tanya was awesome, however a large group of loud people ruined the ambience

Report
Helpful
JW
New York Area
8 reviews
Dined on June 29, 2019
Overall 4food 4service 3ambience 4

West End has great atmosphere although it is definitely loud. We have been a few times and each time some part of the service lets us down and keeps it from being a great restaurant. They need more professionally trained hosts. Our waiter at this visit was very good and attentive. Other times, the service has been slow and the bar needs more bartenders. Our food this visit was very good.

Report
Helpful
PL
Orlando
1 review
Dined on June 29, 2019
Overall 2food 2service 4ambience 2

Very loud. Service was great, seating for two was not conducive for a date. Nice presentation on food but halibut was dry.

Report
Helpful
SS
1 review
Dined on June 26, 2019
Overall 5food 5service 5ambience 3

Fresh food, nice twist on entrees, attentive servers!

Report
Helpful
R
Naples
47 reviews
Dined on June 25, 2019
Overall 3food 3service 3ambience 4

Overall good not great expensive and small portions

Report
Helpful
JW
New England
5 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 4

after some initial trouble with being seated from our reservation, the evening turned out to be a wonderful experience. Food and service were excellent, and at the end of our meal, the trouble we had waiting for our table was professionally apologized for, leaving both parties at ease. Great evening before our venue at The Melody Tent.

Report
Helpful
R
New England
6 reviews
Dined on June 22, 2019
Overall 2food 3service 2ambience 3

This was not our first time here but this time was a disappointment. The summer menu had limited offerings and items we enjoyed in the past were no longer on the menu. The people at the table next to us had the same experience. The wait time for our appetizers and dinners was significantly longer than we have ever experienced. It was a concert night at the Melody Tent but we have been there on other concert nights and did not experience this delay. Again, we were not the only ones with this experience. This is a neighborhood restaurant for us and it is sad that we were so disappointed in our experience here this time.

Report
Helpful
D
New England
16 reviews
Dined on June 22, 2019
Overall 3food 3service 2ambience 2

If you go, stress that you want to be in the main dining room. I made reservation 2 months in advance, as we were going to the Melody Tent. I had never eaten here, so did not know I needed to request main dining area. Instead, we were put in the bar area. It had NO ambiance there at all! I complained and was told they were fully booked and told that the lounge was as good as the restaurant.....That should not have been my problem. After insisting that I wanted to go in the main dining area, I was finally seated there, though not pleasantly. The ambiance in the main areas was great and what I expected. My husband had salmon and caeser salad that was excellent. My pork chops were dry as cardboard. I never write negative reviews, but felt this one was deserved. No member of management came by to see how anything was. The waitress was very pleasant.

Report
Helpful
LM
New England
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

We both had burgers..cooked as ordered and delicious. Tots are delish..not your frozen variety at all! Good drink pours (dirty martini and kettle one on the rocks). Wait staff was very attentive. The Melody tent had a show that night and many were there to see it, but even with the crowd the noise level was fine and we got to hear/enjoy the jazz trio.

Report
Helpful
WP
1 review
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

One of my most memorable experiences with our server ever, he is fantastic!
Thanks William!!

The Cajun swordfish entree looked so amazing that I felt bad cutting into it but I’m very glad I did as it was perfect.

Report
Helpful
JW
1 review
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

West End has a great location beside the Melody Tent at the rotary.
The food and service are fantastic. we will be coming back for years to come.

Report
Helpful
SF
San Francisco
2 reviews
Dined on June 16, 2019
Overall 1food 1service 1ambience 1

Had Father's Day Brunch here and it was unbelievably bad. The food offerings were so limited and the quality was definitely sub par. For fruit, they had only grapes on the vines. How are you suppose to serve yourself without taking the entire bunch. For the salad, they had an over drenched Caesar and some mixed greens, with no toppings, i.e. cucumbers, radishes, croutons, nuts, shredded carrots, chick peas, green peas, hard boiled eggs, an assortment of dressings - nothing! Finally, for the hot food, the only thing that looked edible was the bland scrambled eggs and I couldn't even get any Tabasco sauce when I asked. I am completely embarrassed that I invited others to celebrate Father's Day at this establishment. I never write negative reviews even when things aren't great, but this one really took the cake. My husband said he would have preferred IHOP, we all had a second lunch shortly thereafter.

Report
Helpful
m
New England
18 reviews
Dined on June 16, 2019
Overall 4food 4service 4ambience 4

We went for fathers day brunch and I was very impressed! The ambiance and very nice , the service was great!

Report
Helpful
AM
1 review
Dined on June 16, 2019
Overall 3food 3service 4ambience 5

The food was good (nor great). There wasn’t a big selection at the Sunday brunch buffet and the desserts were mediocre. A big line formed at the buffet because there was only 1 person making omelets AND carving meats. There seemed to b a large staff in the restaurant but no one came to help him.

Report
Helpful
B
New England
13 reviews
Dined on June 16, 2019
Overall 4food 4service 4ambience 4

The food was very good. We would have liked to see a bigger space for the buffet though. The line was always backed up since the chef cooking the omelettes also had to carve the prime rib since the person assign to do that called out. The general manager, Tamara , walked around and helped everyone with coffee, toast and at one point gave a table a taste of eggs Benedict that they had asked about. I guess because it was Father's day they weren't offering it. For the Cape and the fact that it was Father's day the price was reasonable. We will return.

Report
Helpful
DS
1 review
Dined on June 15, 2019
Overall 2food 2service 2ambience 3

My husband enjoyed his food but my short rib was very tough. I didn’t eat it..😔

Report
Helpful
OT
1 review
Dined on June 9, 2019
Overall 3food 3service 4ambience 5

The food was disappointing. It was a Sunday brunch, sadly lacking in creative options. It was pretty standard , run-of-the-mill brunch with few options for those who do not eat beef or pork.
The extra charge for coffee was unexpected, especially when the standard Bloody Mary /Mimosa was not included in price. Bloody Mary was very good, music fabulous.

Report
Helpful
KF
1 review
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

Loved taking my husband to the jazz brunch! Lots of vegetarian options, can get by as a vegan too

Report
Helpful
LH
New England
2 reviews
Dined on June 8, 2019
Overall 3food 3service 3ambience 4

The food was fine, but slightly too expensive for the quality. We sat at the bar and the bartender making the service drinks made our night and was so friendly and helpful. Everyone was very nice there and the bar was a great place for dinner.

Report
Helpful
OT
New York Area
2 reviews
Dined on June 8, 2019
Overall 5food 5service 5ambience 4

THEY DID NOT HAVE OUR RESERVATION!!!!!!
What happened?????????

Report
Helpful
DC
1 review
Dined on June 8, 2019
Overall 3food 3service 4ambience 4

My salmon was excellent but I really didn’t get anything with it for the price the person of eating with me had a Caesar salad that had hardly any Parmesan cheese in it and when we asked the waitress she said that the cheese is in the dressing that’s not how I know Caesar salad I don’t think I will be going back

Report
Helpful
OT
New York Area
2 reviews
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

From the valet to the hostess to our servers and runners, we were treated incredibly well. Clearly there is a culture of service ingrained in the West End family. One tiny glitch where our apps nearly went to the table next to us, was easily forgiven. Mistakes happen; it’s in one’s response to them that you find out what a place is made of. The runners, probably newer as we were there in early June, were duly horrified at their gaffe and recovered well.

The food was amazing. The table favorite for apps was the beet appetizer. Pistachio pesto?? YUM. Our waiter Daniel quarterbacked the whole evening all while training a new server, and the results were wonderful. His wine pick, Clio, a dry red blend, is now my quest to find.

If you go for the first time make sure to get the signature truffle tots and one of their West End-only cocktails or virgin drinks. And then you could really just close your eyes and point somewhere on the menu and you will not be disappointed!

Report
Helpful
OT
New York Area
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

We were down here on the Cape and we were looking for a date night spot, with good food and atmosphere. Im
So happy to say we got it here! Everything from the moment you walked it was inviting and warm. We wanted to sample a little bit of everything so we got everything but (I think) three things on the starter menu plus the little neck clams. Honestly my only disappointment with this place is that we live 5 hours away and I can’t come here more often. The service was so on point and attentive and super friendly. They even paid special attention to the fact it was our anniversary. When anyone comes to Cape Cod I will be sure to point them to The West End. Five stars guys. Thank You for a great first night and a great dinner!

Report
Helpful
1
2
3
12