The Waterlot - Fairmont Southampton

The Waterlot - Fairmont Southampton reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jane VIP

   Richmond59 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful. Can’t wait to return. Short ribs and the lamb were to die for Service was great
   

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2. E

   Eileen

   Greater Boston3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific service and good. Loved the old world charm
   

   The Waterlot - Fairmont SouthamptonResponded 3 days ago

   Dear Eileen Thank you for the 5* review, we are thrilled at how impressed you were with your experience. Our team works very diligently to provide unique and memorable experiences. Looking forward to seeing you again. Warmest Regards The Waterlot Team
   

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3. K

   Kurt VIP

   Nashville69 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly an exceptional experience with great service by Patrick and the team and first rate food and beverage.
   

   The Waterlot - Fairmont SouthamptonResponded 6 days ago

   Dear Kurt, Thank you for your wonderful review! We're delighted to hear you had an exceptional experience with us. Patrick and our entire team work hard to provide outstanding service, and it's gratifying to know their efforts made a positive impression on your visit. We're equally pleased that you enjoyed our food and beverages. We take great pride in maintaining high standards across our menu offerings. Your kind words mean a lot to us, and we hope to welcome you back again soon for another memorable experience. Warm regards, The Waterlot Team
   

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4. P

   Peter VIP

   Tampa6 reviews

   5.0

   Dined on May 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite restaurants. Food and service were excellent. A wonderful Special Occasion place.
   

   The Waterlot - Fairmont SouthamptonResponded 6 days ago

   Thank you for sharing your feedback, Peter! We're delighted that you consider us one of your favorite restaurants. It means a lot to hear that both our food and service met your expectations. We take pride in creating memorable experiences, especially for special occasions, and we're thrilled that your visit was wonderful. Your kind words motivate our team to continue providing exceptional dining experiences. We look forward to welcoming you back for your next celebration or whenever you're in the mood for a special meal. Thank you again for taking the time to share your positive experience! Warmest Regards The Waterlot Team
   

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5. m

   michael

   Las Vegas5 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place , quite formal . Linda my server and Tricia [ sommelier ] were amazing . Food exceptional
   

   The Waterlot - Fairmont SouthamptonResponded 4 days ago

   Thank you for your kind words, Michael! We're delighted to hear you enjoyed your experience with us. It's wonderful to know that Linda and Tricia provided exceptional service - I'll be sure to share your compliments with them personally. Our team takes great pride in delivering both outstanding food and attentive service. While we do maintain a somewhat formal atmosphere, we strive to balance this with warm hospitality. Your feedback about our food being exceptional is exactly what our culinary team aims for with each dish. We appreciate you taking the time to share your experience and hope to welcome you back again soon! Warmest Regards The Waterlot Team
   

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6. C

   Carlos

   Caribbean1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service for our large group at Mother's Day Sunday Jazz Brunch!! We'll be back soon...!!!
   

   The Waterlot - Fairmont SouthamptonResponded 1 day ago

   Dear Carlos, Thank you so much for your wonderful review of our Mother's Day Sunday Jazz Brunch! We're thrilled to hear that you and your large group had such a positive experience with both our food and service. It truly means the world to us when guests take the time to share their feedback. We're delighted that you're planning to return soon! We'd love to let you know that we have two upcoming jazz brunch dates that we think you and your group would enjoy: Sunday, July 20th and Sunday August 31st. Reservations are now available for both events, and we'd be happy to accommodate your large party again. Thank you again for choosing Waterlot, and we look forward to welcoming you and your party back soon! Warmest Regards, The Waterlot Team
   

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7. M

   Mike VIP

   New York City2 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Waterlot is always a top dining experience when visiting Bermuda. Highly recommended.
   

   The Waterlot - Fairmont SouthamptonResponded on May 12, 2025

   Thank you for your wonderful review, Mike! We're delighted that you consider The Waterlot a top dining experience in Bermuda. Your recommendation means a great deal to us as we strive to provide exceptional service and cuisine to all our guests. We look forward to welcoming you back on your next visit to Bermuda! Warm Regards, The Waterlot Team
   

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8. N

   Nicholas

   New York City10 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience at Waterlot, from the food, service, overall extremely welcoming and everything was top class. We were there as part of our wedding anniversary celebrations and they made it very special for us, thanks to the whole team!!
   

   The Waterlot - Fairmont SouthamptonResponded on May 13, 2025

   Dear Nicholas, Thank you for taking the time to share your wonderful experience at Waterlot! Your kind words about our food, service, and welcoming atmosphere mean the world to us. Creating memorable experiences for guests, especially during milestone celebrations like yours, is exactly what drives our entire team. We're thrilled that the special touches we prepared for your anniversary made your evening even more meaningful. Making moments like these extra special for our guests is truly what makes our work rewarding. On behalf of the entire Waterlot team, congratulations again on your anniversary! We look forward to welcoming you back for many more celebrations to come. Warmest Regards, The Waterlot Team
   

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9. I

   Ian

   Greater Boston3 reviews

   2.0

   Dined on May 8, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The service was friendly and efficient. But the food was mediocre. The “Bernaise” sauce didn’t have even the slightest hint of traragon and the lamb rack “red wine jus” was tasteless and watery. The asparagus was more suited to going into a wood chipper than being served on a plate! Spinach was not at all eatable….. Music was inappropriate for an up market restaurant. Overall, bordering one star. We won’;t be back, sorry……
   

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10. S

    Sasha VIP

    Caribbean10 reviews

    5.0

    Dined on May 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The team went out of their way to make our anniversary celebration memorable! Top notch!
    

    The Waterlot - Fairmont SouthamptonResponded on May 9, 2025

    # Response to Sasha's Review Dear Sasha, Thank you so much for your wonderful review! We're absolutely thrilled that we could make your anniversary celebration a memorable one. Creating special moments for occasions like yours is exactly what drives our team. We take great pride in providing top-notch service, and it's incredibly rewarding to hear that our extra efforts were noticed and appreciated. Your kind words mean the world to us and will be shared with the entire team. We hope to welcome you back for your next celebration or whenever you'd like to visit us again! Warmest regards, The Waterlott Team
    

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