I was a San franciso resident for 33 years - moved 10 years ago. I brought my son this last week to The Waterfront Restaurant - his first time in San Francisco - we met a dear friend for dinner.
The bar tender was Over Worked - why don’t you have at least a back up for support? We waited for 15 minutes after ordering to receive a second cocktail. The waiter and waitress were overworked and were tag- teaming our table; very unsuccessfully.
The manager was LESS THAN FRIENDLY; to the clientele as well as to the staff. His scowl was off-putting.
Waterfront - you seem to resting on past laurels. It is time for a change!!!!!
Our bill was approximately $250 for a very mediocre dinner.
HOW VERY DISAPPOINTING. It used to be a place I enjoyed and would often take out of town guests.
The best impression of the entire evening was the hostess. It was obvious she as well as the other staff were stressed by the manager.
Kudos also to the older gentleman - close to my age(:-
He has personality - again however could not keep up with the drink orders.
A very sad dining experience.
We’ve been here many times over the past 3-4 years. Noticeable disconnect between serving staff and front of house was rather terse. While our waiter was very good, the host, bussers and other servers didn’t seem to function as a team as in the past. The hostess sat us at a dirty table without noticing it. Then we had to sweep the crumbs off and request a clean dish. The bread servers were randomly serving bread but kept skipping us for some unknown reason. The saving factors are the view and consistently good food. Our waiter was great but he essentially got no support from the others despite obvious (at least to us) queues. Probably won’t frequent as often due to other better options.
I'd been there back in the 90s, and it seemed so-so. The most memorable part was, and still is, the lovely view. On this latest visit, it was so good I can't wait to go back. The service was excellent, beginning with the valet, on thru the hostess and waitstaff. We sat out on the covered deck--the ambience isn't as nice as inside, but it's the best place for maximum view. Had 3 yummy appetizers: lobster risotto, light, crispy fried calamari, and a variety of oysters. Main courses weren't as yummy. The Cobb salad wasn't as plentiful as a traditional Cobb, but it had a handful of crab and 3 beautiful jumbo shrimp. The downside is there was no dressing or sauce for them, only on the lettuce. The fish & chips were disappointing: The halibut was a bit dry and the batter coating was soft. Tasty fries, though (skin on and crispy). Overall, better than most SF waterfront restaurants. Good-sized lunch menu. Nice and relaxing. Valet parking. I'll be back.
The food was great. Views were awesome. We first got seated in a dinky corner because apparently there was a private party in the patio, but maitre d was nice to grant our request to be seated upstairs with the awesome views.
Took 15 minutes after being seated to even be acknowledged. Drinks were decent. Food was just okay and surf and turf was $90. With tip, total bill was $300. Totally not worth it. Not surprising it was so easy to get a reservation.
Average quality food at very expensive prices. For the money, I expect something more special.
Food was great and the service was impeccable! Definitely a must if you’re visiting SF.
Really good fried calamari. Sea Bass dish was very yummy. Fish quality was very good. Staff was great. No complaints.
Have been coming to The Waterfront for years and am never disappointed. Great menu selection.
The view is beautiful and the service is fine, but the food remains mediocre. It’s too bad because this location demands better.
There is an upstairs dining area that offers a panoramic view of the Bay Bridge, and Yerba Buena Island/Treasure Island. Though I didn't see it, I would imagine the downstairs area also has great views since the Waterfront is located right on the water.
Hint: I would suggest asking the wait staff about the quality/size of the oysters on the half-shell before ordering. That appetizer was the only disappointing part of our dinner. It was a beautiful evening!
This was a great overall experience. On the Embarcadero, overlooking the water and if you have a window table, a great view. Food was overall excellent and I considered it a value compared to other high-end places. Special note of the wine list; other high end restaurants offer a much more extensive list, but with a mark up over 300%, making it ridiculously expensive when the bottle of wine costs over double the cost of all the food; Waterfront offers a smaller, but well conceived list at a reasonable mark up that makes it possible to enjoy a bottle of wine without breaking the bank. Overall, a high-end experience at more reasonable prices.
Have been ding at the Waterfront since 1986. The food, service, and ambience is wonderful!
The service was excellent and they gave us the best table to see the view. Thank you! But it was a bit too tight for 4 of us to sit next to each other and people sitting on the other side can’t see any view. We did enjoy the experience though.
Relaxing lunch beautiful view
Good food and nice ambiance but for the price, very disappointing service. The night started off well - we were seated right away and received our drinks and appetizer promptly. The Grilled Pancetta Wrapped Wild Gulf Prawns were delicious and I would highly recommend. Unfortunately we had a problem with our drink order and our waitress, Brigid, never checked in on us so that our order could be corrected. We also had to wait a very long time for dinner to be served (even though the restaurant didn't seem overly crowded), and yes, once again Brigid ignored us and never once stopped by to see if we needed more drinks or to let us know about the delay. Thankfully the dinner was delicious. I had the Petrale Sole which was wonderful and my husband enjoyed the Waterfront Cioppino. After dinner we mentioned dessert to one of the employees and Brigid must have heard because she just slid the dessert menus in front us and walked away without saying a word - I couldn't believe it! (FYI - I had the Chocolate Souffle Cake - yum!!!!). She did the same with the bill - just dropped it off without a word and left. We were starting to wonder if she'd even say "good night" to us! So sad because with the right service this place would be amazing. One more thing I feel I have to bring up is the restroom. I did use it about a 1/2 hour before closing, but the paper towels in the baskets under the sink were piled sky high as if they hadn't been emptied all day, water dripping off the counter creating a puddle on the floor, and my stall had no toilet paper.
We specifically asked for a table inside and were seated outside. It was COLD. They have a beautiful outdoor tented area that doesn't have any heaters. I had to keep my jacket on for the entire meal. The waitress had little to no personality and the food was acceptable. The only reason to go here is for the view, which is amazing!
Great view of the bridge. We were in the outside / tent dining area and it was pretty cold at night. I don't know why they don't have heaters near more tables.
I ordered the sea Bass and it didn't even taste like it had salt and pepper (ok maybe a little) but pretty bland.
The rest of the food was kind of average (at best) and for 3 of us it came to about $200.00 so it's about what you'd expect price wise for a 'high end' restaurant.
Really enjoyed the experience sitting with a view of the Bay bridge. The bread was nice and warm, clam chowder was tasty, sea bass was good! Service was great.
This place had a fixed menu with seafood options and 2 non seafood options. My wife told the server that she does not eat seafood and she would like the lamb. I wasn’t ready and he said he would come back and take our order. He then doesn’t return until 25 minutes later. Instead of apologizing for forgetting about us he takes our order and says that since WE took so long to order they ran out of the lamb. We were then forced to get the steak option that was an extra $25 on top of the $95 person rate. Worst service and biggest waste of my money. $240 down the drain. Don’t waste your time or money, it’s not worth the price.
The food was amazing, service was great and the view was stunning! Highly recommend this place if you’re looking for a great place to take your girl on a date
Really bad all the way around. Went here on accident for Valentine’s Day (mistook it for far superior Waterbar). $95 per person Pre fix menu and the food was basic, boring and bland. Service was subpar to the point where no one either noticed or cared that neither I nor my date ate 75% of the meal. Total bill $380 with drinks and I swear I would have preferred McDonalds.
Went for Valentines Dinner. The food was cold and very expensive. Not worth it.
So expensive for just 2 people
Our waiter was exceptional and food was delicious. Looking forward to our next visit.
We had dinner on a Sunday evening, and the restaurant was quiet. Our server, Josef, was very nice and accommodating. Each of us had seafood: Sea Scallops that came with salad-like greens, Petrale Sole with mashed potatoes, along with mixed green salads, and a side of sweet potato fries. Each very good and satisfying. We love the view of the Bay Bridge with its lights glistening on the bay!
Everything was great but we were seated in the tented area and it was cold in there...never took my down coat off ( very windy cool day ). Would recommend more standing heaters , next to tables.
We were very disappointed that after having made a reservation some time in advance, and requesting a table by the waterfront, we were shown, after a short wait, to a table in the rear by the waiters station. When we asked for a change they took us upstairs where there were several large noisy parties.
After another short wait we were seated in the back of the main dining room. It was pretty chilly with just plastic sheeting over the windows.
The food was fine but we have no intention of returning any time soon.
We were in San Francisco from Santa Fe, NM to celebrate our Anniversary over a 6 night period and remembered how much we had enjoyed the Waterfront Restaurant on previous visits to the City, so we decide that it was one of our top places we wanted to go back to. Everything about our meal, from our stop at the bar and enjoying talking with the bartender to the meal of sea bass and scallops, the wine, the great waitress and the fabulous view, were all outstanding. We highly recommend the Waterfront Restaurant to anyone desiring a good meal and a "not to forget" atmosphere.
The food flavor should be a little more conservative meaning a more sensitivity on flavoring. The bread doesn’t need to have salt in it.
Everything was good and service was impeccable. Would come back again.
Great evening with beautiful view of Bay Bridge. Food was amazing and the service was just right!
Great service, great meal, great view. You can't go wrong.
Great wait staff. Cioppino excellent. Our waiter found pillows to put behind my bad back.
The food was very good. The service was outstanding. The view was extraordinary, with a full moon rising over the Bay Bridge.
We were visiting San Francisco as a tourist and find this restaurant to try. Paid around 270 USD including tips and taxes for 2 adult and 1 kid. Restaurant also take around 240 USD provision from credit card which is not released after 6days by now.
Valet parking is available with a cost around 12 USD.
Service is nice and they are very friendly. Making reservation from open table was excellent. Restaurant reserved a table just in front of the windows.
👍 it was great
Service was attentive and friendly. My partner ordered the tuna tartare and baked stuffed Bronzino and was very pleased. My mussels were on the undercooked side and the sauce needed quite a bit of salt but was otherwise tasty. My main, the daily special, was a disappointment. It was described as baked salmon on a butternut squash purée and fresh asparagus, with a frisée salad. It seemed like a child's portion when it arrived, with a tiny serving of salmon on 4 baby asparagus stalks, with a thin drying puddle of squash underneath and a few sprigs of frisée on top. The salmon was mushy and didn't have a lot of taste. We shared the Nutella pie, which was very good.
One particular annoyance was receiving a "no-show" email from open table the next morning, saying that I had failed to honor my reservation. I had carefully checked in with the hostess when I arrived to make sure she found the reservation.
So overall a mixed experience but I would definitlely give them another try.
Pasta was not al dente-was overcooked and mushy. Other courses were good.
We chose this restaurant for a view of the bay. We arrived at 5:30. We were seated upstairs with a beautiful view of the Lighted Bay Bridge. Good idea to request upstairs when you make you reservation. I had cedar blank cooked Salmon. It had a nice glaze and thought it was delicious. My wife had the filet of sole and was not overly impressed. She thought it was dry and sauce was to bland.