The Ward - Buffalo Riverworks

4.4
317 Reviews
$30 and under
American
Welcome to Buffalo Riverworks, Buffalo’s biggest entertainment destination. The Ward @ Riverworks features contemporary American cuisine served in an industrial rustic setting. Our snow-globe inspired architecture boasts a menu of handcrafted beers and Buffalo originals, including the Riverworks Spicy Buffalo Clam Chowder, the Bacon Jam Burger, and the Trainwreck beer braised Pot Roast Stack.
We are proudly part of the Pearl Street Family of Companies, and committed to Buffalo’s renaissance, “Rebuilding Buffalo, one pint at a time!” Our fully functioning brewery, retrofitted into the former Wheeler-GLF grain elevator, is what we believe to be the first brewery inside a silo in the world! With three expansive bars inside our main facility, the fourth bar is located within the silo, adjacent to the Riverworks Beergarden. More information in the PRIVATE EVENTS section of OpenTable. Visit https://ticketpeak.com/res/psgtix for BrewYears Eve! WE ARE OPEN YEAR ROUND - See VIEW MORE
What 317 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.5
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
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J
vipJerrylyn
Philadelphia
30 reviews
Dined 19 hours ago
Overall3food3service4ambience3

Food was ok, your basic bar fare. A couple hiccups during service, but we know that places are understaffed. Could've done w/o the music...hard for conversation on a Sunday afternoon. Couldn't really engage with my dining partners. I'll come back for drinks since the place is very spacious and nice.

SO
SOKraut
Birmingham
5 reviews
Dined 2 days ago
Overall5food4service5ambience5

Father’s Day

B
Brittany
1 review
Dined 2 days ago
Overall3food3service3ambience4

Overall this place was okay... we were there on a Saturday night at 5pm. I ordered the pasta dish (note there are only 4 entree choices) and they were out of it. How are you out of pasta at 5pm on a Saturday? Not sure. Our server was nice, but was very jittery the whole visit, kind of odd. The tables are permanently sticky (some kind of varnish or finish on the wood). We are from out of town so I figured something on the River would be a little nicer. Definitely an extremely casual place, more warehouse like. Positive notes were the live music and drinks were delicious.

NN
NancyN
1 review
Dined 4 days ago
Overall5food5service4ambience5

Good food and great atmosphere. Nice to spend an afternoon by the water.

JR
JoanneR
1 review
Dined 4 days ago
Overall5food5service5ambience5

Beautiful view while enjoying a great meal. Great place to enjoy the summer weather. Plenty of free parking. Love spending time there!

ML
MargaretL
1 review
Dined 5 days ago
Overall5food5service5ambience4

I had the Southwest Salad that was excellent. The rest of the guests were pleased with their selections

CT
ChristineT
1 review
Dined 7 days ago
Overall3food4service3ambience5

I’m 5’1 and the young lady showed us to an indoor tall table. She dropped the menus on the table and ran off. My sister had to go to the hostess to request a regular table because I couldn’t get up on the chair.
I ordered a cup of seafood bisque which was served to me barely warmed. Sent it back. Replacement was better.
The servers were pleasant but service was very slow! This was Monday and not very busy.
Had been there once before in May and experience was better. We enjoy being by the water, so will probably give it another try.

g
gamfam
New York Area
30 reviews
Dined on June 13, 2021
Overall4food5service5ambience5

First of all our table was ready when we got there. Taylor is an outstanding server. She was polite, accommodating and just a pleasant person to have serve you.

DL
DorothyL
New York Area
1 review
Dined on June 12, 2021
Overall4food4service4ambience4

I had the Southwest Salad and added chicken. Took half of it home. Very good presentation and ingredients and especially enjoyed the chipotle ranch dressing.

BC
BriannaC
New York Area
1 review
Dined on June 11, 2021
Overall2food4service1ambience2

Food was good. But we have given this place multiple tries. Busy or not, the service is horrible. Got seated at our table which we had a reservation for. Hostess seated us. Waiter/waitress never came over after TWENTY MINUTES. Everyone was looking for one. I had to go to the front and she sent him right over. Our waiter was very friendly but we waited 35 minutes for OUR DRINKS when people walking up to the bar got their drinks within 3 minutes. Our waiter said bar was backed up, which was NOT the case. Food- TOOK OVER AN HOUR. We only ordered chicken fingers and Mac and cheese. This is the second time we have had an issue with service and UNFORTUNATELY will not be back. Beautiful location, but place was A MESS. Cans, napkins, plates NOT cleaned up. Waiters or waitresses could NOT be found. Drinks, that take over 30 minutes when you witness the bartenders not being backed up. I’ve been to restaurants that are way busier than it was last night and had more efficient service. I understand we are just coming out of a pandemic but it doesn’t take that long for a sprite and vodka. Sorry.

OT
OpenTable Diner
New York Area
7 reviews
Dined on June 10, 2021
Overall3food3service3ambience3

Service was okay. As is the case everywhere there is a shortage of employees leading to less than optimum efficiency and attention

EP
EmilyP
1 review
Dined on June 9, 2021
Overall2food3service2ambience5

A simple lunch for 4 took 2 hours! It didn't appear to be busy, but was their "lunch rush."

CH
CHERYLR
New York Area
1 review
Dined on June 6, 2021
Overall4food3service5ambience5

It’s a wonderful spot to be by the water watching the activity in the water. Food is good and craft beer is good.

MD
MelissaD
New York Area
2 reviews
Dined on June 4, 2021
Overall4food4service4ambience4

We had a great time at Riverworks. The service was good and my son loved the gluten free pizza. It's one of his favorites. They seem very safe and knowledgeable with cross contamination.

OT
OpenTable Diner
1 review
Dined on June 4, 2021
Overall5food4service5ambience4

Love Riverworks! Terrance is the best waiter!

BT
BobbieT
New York Area
1 review
Dined on June 2, 2021
Overall5food5service5ambience5

Ordered a salad that was humongous! Fresh veggies and fruit and greens - perfect. Server was attentive and friendly. Price was right. Ambience- sitting outside on the water on a beautiful day, what could be better!

LK
LaurieK
New York Area
1 review
Dined on May 27, 2021
Overall4food4service4ambience4

Great location, lots of choices on the menu, including good veggie options. Nice beer selection.

MM
MelissaM
New York Area
2 reviews
Dined on May 21, 2021
Overall4food5service2ambience4

Our waitress just seems either really o erwhlemed or new. She forgot a refill on the tables round of drinks. She walked passed our table multiple times without checking if we needed anything. When she did come back and we asked for boxes to go. She made no eye contact basically threw the boxes at us and walked away to another table.
Food was very good! service...not so much

OT
OpenTable Diner
New York Area
1 review
Dined on May 19, 2021
Overall3food2service3ambience5

You can’t beat the location and we were really excited when we were moved outside on the patio for a beautiful view but it was downhill from there. We waited for our food for an hour and a half. Continued apologies by our waitress that the kitchen was backed up but this was too long. When our food finally arrived, no plate for my pizza and I had to get up and track our waitress down. They gave us 15 percent off but this is a shame. My pizza was good but my companions did not like their burgers and their tots were inedible as super they were super greasy. This used to be a go to place pre-COVID. Hope they can turn it around.

SB
SheilaB
New York Area
2 reviews
Dined on May 18, 2021
Overall5food5service5ambience5

Our waiter was so nice. We had him laughing. It was not crowded and the noise level didn’t interfere with conversation. Food was great. We had a very enjoyable dinner there. One of our favorite places.

TD
TheresaD
New York Area
1 review
Dined on May 15, 2021
Overall4food3service3ambience4

I think we had a new waiter. He was nice enough just seemed a little
"green". Food was cold coming out of kitchen. Sent it back to be warmed.
Have been here several times and food and service were good on those occassions.

OT
vipOpenTable Diner
Las Vegas
3 reviews
Dined on May 15, 2021
Overall4food2service4ambience3

The experience was just okay

M
Mary
New York Area
1 review
Dined on May 14, 2021
Overall2food4service2ambience2

Disappointed. We have been to Riverworks on many occasions and have always had a nice evening. Although, I made reservations earlier in the day and requested to sit on the patio. When we arrived the hostess seemed very confused and needed help from another staff member to find us a table...isn't that the point of reservations. Then a third employee came over and took us to our seats...right in front of the band? The farthest from the patio. The hostess never said oh we are sorry,, the patio is full but is it okay to sit here? Then we waited patiently for our server to come, in hopes of getting a different table..at this point just away from the band..we waited...waited and then got up and left. As we were leaving our server came (very cheerful and apologetic) ...sorry by then it was too late. As I said, I was surprised and disappointed by the service. I guess ever place has an off night.

CH
CHERYLR
New York Area
2 reviews
Dined on May 14, 2021
Overall4food4service5ambience5

We like being by the water. And the food was good. Service was excellent.

TM
TraciM
New York Area
1 review
Dined on May 12, 2021
Overall5food5service5ambience5

Good food and staff - fun night out ! Will be awesome in warmer weather to be outside with more activity.

CA
CARLAM
New York Area
3 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

If you like cool ambience and good food, this is the place to head. Come summer it's even better with the view outdoors.

CR
CraigR
New York Area
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Great place great service and a great band. Been there before will be back for sure.

DC
DenaC
New York Area
1 review
Dined on May 6, 2021
Overall2food1service4ambience1

The turkey on ciabatta was very very dry. There was about three pieces of arugula and hardly any cranberry sage aoili. The ability was overpowered by the sage, could not detect cranberry. The sandwich was awful. The tot poyine was ok but had very little gravy, which was very salty.the side salad was warm and wilted. I spent $80 and left hungry and dissatisfied. Waste of money. There were no other patrons in the place so the ambiance fell completely flat. So disappointed. Doubt I'd ever return and won't recommend

B
Buffalochild
New York Area
1 review
Dined on May 4, 2021
Overall5food5service5ambience5

Riverworks has really become one of my favorite places to go over the last few years. Its huge so during the pandemic you don't have to worry about space.

CW
CherylW
New York Area
2 reviews
Dined on May 1, 2021
Overall5food3service4ambience4

3rd week in a row for us... So great to have music..early in the evening. Our parties of 6 will be back real soon...probably next weekend again! need to update the menu a bit though but we love riverworks!

I work for the department of transportation and we have alot of our Christmas and retirement parties at riverworks!

MR
MaryR
New York Area
1 review
Dined on April 25, 2021
Overall5food5service5ambience5

The tater tot poutine is an absolute must order!!!!

B
Barb
New York Area
5 reviews
Dined on April 25, 2021
Overall5food5service5ambience5

Antonio was awesome! Will be back

OT
OpenTable Diner
New York Area
6 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Music, food and service was great!

MI
MICHELLEC
New York Area
1 review
Dined on April 24, 2021
Overall5food5service5ambience5

Omg where do I start, the tarter tot poutine is so so delious I must try .I love love the pot roast melt It is my go too just so delious makes my mouth extremely happy and excited ......you will not be disappointed yummy food

JH
JamesH
New England
2 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

never disappointed w/ the food and service at riverworks. the place is big enough to social distance but still have atmosphere. the views are also a bonus.

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on April 23, 2021
Overall4food4service5ambience4

Fish fry was great !!?

E
vipEdixon918
Las Vegas
28 reviews
Dined on April 17, 2021
Overall4food3service4ambience4

Had a great time listening to live music again. Food was ok, service was great- we had a nice time. The Riverworks' website could use some updating as making reservations is a bit confusing as it's not clear that the live music 'indoor patio' is part of The Ward.

PD
PatriciaD
Western NC
2 reviews
Dined on April 17, 2021
Overall4food3service5ambience3

The restaurant was a good place to start returning to indoor dining because of its size, distancing from others, mask policy and hand sanitizer availability.

OT
OpenTable Diner
Toronto
4 reviews
Dined on April 12, 2021
Overall5food5service5ambience5

Always a pleasure to go for a safe and enjoyable time.

PG
PatriciaG
New York Area
1 review
Dined on April 10, 2021
Overall4food5service5ambience5

The food is delicious! I love the atmosphere there!! Great place to go!

FAQs

The Ward - Buffalo Riverworks offers takeout which you can order by calling the restaurant at (716) 342-2292.

The Ward - Buffalo Riverworks is rated 4.4 stars by 317 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.