What 172 people are sayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.3
food
4.2
service
4.1
ambience
4.0
value
Noise · Moderate
71% of people would recommend it to a friend
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ReginaldO
New York Area
15 reviews
Dined on February 29, 2020
Overall5food5service5ambience4

Excellent food and excellent service -- we will return

OT
OpenTable Diner
Stuttgart Area
1 review
Dined on February 26, 2020
Overall5food5service5ambience5

Wonderful and super tasty dinner !

OT
OpenTable Diner
New York Area
6 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Our waiter was great. Good customer service and great tasting food. Will be coming back again! Thank you!

OT
OpenTable Diner
New York Area
17 reviews
Dined on February 5, 2020
Overall5food5service5ambience5

Second time here and it only got better. The staff and food (The Usual Burger is a MUST!) here make for a very enjoyable experience. Thank you to The Usual for an amazing evening with my friends from Canada, we all had a blast! Kudos all around.

OT
OpenTable Diner
Las Vegas
5 reviews
Dined on February 2, 2020
Overall4food4service5ambience4

Breakfast sandwich is the right amount of bacon egg and cheese. I can say is the perfect breakfast sandwich. Tortilla española doesn’t have to much flavor ,pancakes are ok nothing especial.

OT
OpenTable Diner
Jackson Hole
1 review
Dined on January 26, 2020
Overall5food5service5ambience5

Perfectly nice - good food. Cute. wish the espresso was better

M
Marville
New York Area
3 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

I went right when it opened on a Saturday, 5pm. So I was able to get the happy hour specials, which for how nice the place was and the area, were pretty affordable. The cheeseburger was delicious and so was the longanisa fried rice. Would be a really nice date spot.

C
Casadia28
New York Area
3 reviews
Dined on January 24, 2020
Overall4food4service5ambience3

Service was amazing. Dinning room was very well lit when we walked in. We mentioned this to our server and she quickly accommodated and set the tone.

Small dinner portions but very flavorful. Should have more options for vegans

D
vipDave
New York Area
4 reviews
Dined on January 22, 2020
Overall5food5service5ambience5

First time but not the last. Great smash burger. I had the iron skillet cookie. It was awesome.

PS
vipPaigeS
Washington DC
1 review
Dined on January 19, 2020
Overall2food2service2ambience3

The menu is totally different than the menu posted online. And the actual menu is boring. Plus they ran out of half the things on the menu and the service was weird.

OT
OpenTable Diner
New York Area
18 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

We had a great time at The Usual. The staff was on point from the moment we walked it until we exited. The food was extremely delicious and the ambiance was excellent and very fitting. The star of the show though is definitely The Usual BURGER... Like WHOA!!! It’s a MUST try for sure —yet I’d expect nothing less from the host of The Burger Show. Thank you to The Usual for the overall experience and hospitality. An all around A+.

OT
OpenTable Diner
New York Area
1 review
Dined on January 15, 2020
Overall4food3service4ambience2

Food is flavorful but random menu -not cohesive

FR
FranciscoR
New York Area
1 review
Dined on January 15, 2020
Overall5food5service5ambience5

Great food, great service and overall great time! Would totally recommend friends to come here and enjoy some great food and drinks!

OT
OpenTable Diner
New York Area
1 review
Dined on January 14, 2020
Overall5food5service5ambience5

Great happy hour menu and service

XZ
vipXiaoyuZ
New York Area
3 reviews
Dined on December 30, 2019
Overall3food2service4ambience3

Portion of some dishes is just dreadful, like the Korean fried chicken (2 pieces for $20, and that's it). And also the restaurant is too cold inside for a winter day.

K
vipKtloves2eat
New York Area
2 reviews
Dined on December 29, 2019
Overall1food2service1ambience3

We went for brunch - they've gotten rid of the lunch menu (i.e. no burgers). Service was subpar, portions were tiny. There are so many great options for brunch in Nolita, so this was very disappointing.

AM
AldoM
Miami
1 review
Dined on December 29, 2019
Overall1food1service1ambience1

The actual menu has nothing to do with the pictures they advertise as they changed everything but not updated the web page
The waitress was sick and had blood in her nose, sucking in her buggies, what is this??? Imagine how’s the kitchen then 🥺
The place did not look clean
Terrible from every single aspect
We left without ordering
Disgusting place and service

OT
OpenTable Diner
Toronto
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

What a pleasant surprise! The food was spectacular, the staff so pleasant and fun! We were here all three nights for happy hour and one night for dinner. Would definitely come back next time we are in NYC!

OT
OpenTable Diner
New England
1 review
Dined on December 14, 2019
Overall3food4service2ambience2

Restaurant was kinda empty and tables too big and awkward but the menu was good and reasonable prices for the neighborhood. Service, however very slow for how empty restaurant was.

OT
OpenTable Diner
1 review
Dined on December 13, 2019
Overall5food5service5ambience5

She pregnant

SR
SarahR
New York Area
3 reviews
Dined on December 13, 2019
Overall3food3service4ambience4

Some hits and misses for the food here. The mains are pretty average in taste but the hotcake and ube dessert were delicious! If you want a space with nice ambience and food that's not extremely pricey (although this is prob $$-$$$), this would be a nice restaurant to visit.

BB
BrettB
1 review
Dined on November 30, 2019
Overall5food5service5ambience5

Perfect food and service. So hyped to have this place in NYC.

LA
LulwaA
1 review
Dined on November 29, 2019
Overall1food1service1ambience1

Limited menu and i order chicken sandwich the surprise was chicken not the breast chicken made in sandwich different

WF
vipWorldFoodie
Mexico City
6 reviews
Dined on November 26, 2019
Overall2food1service4ambience2

Limited menu. No accommodations whatsoever like salad instead of fried. Pricey and execution of food not prime. Also the ambiance is very different the bar is amazing the dining room not so much. Overpriced.

TE
TeresaE
Central Coast
2 reviews
Dined on November 26, 2019
Overall4food4service4ambience4

The food was delicious, the fries were especially good, so crisp! It took longer than usual (no pun intended) for our food to get to our table which was a bit disappointing, but our lovely server filled our wine glasses again as a gesture of good will while we waited.

s
vipsnicker0909
Denver
3 reviews
Dined on November 25, 2019
Overall3food3service3ambience3

went for the burger of the day special when motz was there (who we love!) and the burger was wrong! and the waiter wouldn’t let us order off the dinner menu even though it was 9:40 and burger HH starts at 10, according to the menu. pretty disappointing.

OT
OpenTable Diner
1 review
Dined on November 25, 2019
Overall5food5service5ambience5

Fantastic. We got to meet the guest chef and the owner and they’re the best.

DD
DavidD
Philadelphia
3 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

Always on point, good for any occasion

OT
OpenTable Diner
New York Area
1 review
Dined on November 16, 2019
Overall2food1service5ambience2

Great wine list. Great service. Food is overpriced and not good. It’s also incredibly noisy in there.

OT
OpenTable Diner
1 review
Dined on November 4, 2019
Overall5food5service5ambience5

Great burgers and fries just for the perfect price . I highly suggest to get the burger and fries because it’s more filling and delicious. I went their with my girlfriend and we couldn’t stop admiring. Great service as well

c
city242
New York Area
3 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Incredible food and always amazing service! The menu is inventive yet comforting and casual. Must try the burger, blooming mushroom, and pistachio pesto pasta!!

CN
CarlaN
New York Area
5 reviews
Dined on November 1, 2019
Overall3food3service2ambience2

Bar experience was good, cocktail was enjoyable. Dining room acoustics pretty bad, hard to hear. Waitress wasn't around very much, but runners and busers were very attentive. Food overall was totally fine, but probably won't go back.

OT
vipOpenTable Diner
New York Area
1 review
Dined on October 30, 2019
Overall1food3service1ambience4

Really disappointing. Poor services and everything was lukewarm to cold. Was really looking forward to eating there.

S
Svatzini
New York Area
5 reviews
Dined on October 21, 2019
Overall5food4service5ambience4

Great wine list, lovely hospitality, and really tasty food.

I
vipIwan
New York Area
10 reviews
Dined on October 17, 2019
Overall4food4service5ambience5

The wine list and wine tasting were out of this world! Food hits the spot too.

FL
vipFoodforLife
San Francisco
11 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

We celebrated our anniversary and was blown away by the extensive wine list, next level comfort food and warm attentive service. A home run.

NW
NirW
New York Area
1 review
Dined on October 12, 2019
Overall5food5service5ambience5

I ate burger and fries, it was absolutely delicious. And even it was in very good price for that kind of restaurant in Manhattan.

AM
vipAngellikaM
New York Area
12 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

The Usual Have a great menu, service and downtown vibe that is so cool and laidback. They playlist is sick!👍🏻👍🏻

OT
OpenTable Diner
New York Area
1 review
Dined on October 10, 2019
Overall5food5service5ambience4

Awesome burger. Great service.

OT
OpenTable Diner
New York Area
1 review
Dined on October 9, 2019
Overall5food5service5ambience5

Amazing amazing food and wine plus our server Semi was the absolute best

FAQs

Permanently Closed - The Usual is rated 4.3 stars by 172 OpenTable diners.