The Usual

4.5
105 reviews
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$31 to $50
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American
Chef Alvin Cailan debuts his new eatery and wine bar in the heart of the Nolita neighborhood in New York City. The Usual is a reimagined restaurant serving American comfort food cooked by children of immigrants. Cailan and his team combine their culinary techniques and their background in food and culture to create fresh and home like dishes to serve to New Yorkers. The Usual makes guests feel extraordinary by taking special care of their dining experience to ensure everyone leaves with a smile. The service at The Usual and the delightful food and drinks will keep guests coming back!
What 105 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
Los Angeles
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Excellent service and life changing fried chicken.

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LS
New York Area
12 reviews
Dined on May 28, 2019
Overall 5food 5service 5ambience 5

Burger night was fantastic, food excellent and service outstanding and all for $60 for 2, unmissable.

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AM
New York Area
7 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 4

The staff is very friendly, food is out of this world and the playlist makes you want to dance on the tables.

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OT
New York Area
1 review
Dined on May 15, 2019
Overall 5food 5service 5ambience 5

By far the best burger and chicken in nyc!

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OT
New York Area
2 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Besides the fire alarm going off towards the end of our dinner, it was great! Food was tasty, creative and beautifully plated and our server was kind and attentive

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SW
New York Area
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

leave your avocado toasts at home !! must try their fried chicken and/or waffles. everything also delicious. plated thoughtfully. This is our default brunch place in NYC.

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BJ
New York Area
1 review
Dined on March 31, 2019
Overall 2food 2service 2ambience 2

Food took forever. Waffles and pancakes were cold. Waiters took forever to come and chec in

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OT
Detroit
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Outstanding restaurant, highly recommend the fried chicken and biscuits, although everything we tried was great. Friendly and prompt service, good atmosphere, we’ll be back next time we’re in NYC :)

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AM
New York Area
8 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

I enjoyed brunch so much that what weekend meal should be full goodness pancakes with maple butter, home fries, eggs, fried chicken and arugula salad YUUUUUMMMMMMMY!

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N
New York Area
6 reviews
Dined on March 11, 2019
Overall 4food 4service 5ambience 4

The ambiance was modern and youthful. The salmon was under seasoned. We really enjoyed the deviled eggs, blooming mushrooms and olive oil cake was great.

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R
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

This may be my new favorite restaurant in NYC at this price point. Delicious food, great service, really no complaints.

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RS
1 review
Dined on March 9, 2019
Overall 2food 4service 2ambience 3

Brunch was fine, nothing I'd return for. Service was awful. 2 of our dishes were delivered to the table next to us, the person at that table moved the pancakes around looking for the bacon then the server came back, took the plate out of her hands and tried to put it on our table. When we said she should keep it as she'd already started on it he chastised us and said the replacement would take a long time and we'd regret the decision. No "I'm sorry" no "I'll expedite the replacement." He was just as abrasive with the other table. They treated both tables as if we should be grateful just to have a table. I'm sorry, seriously? With all of the great restaurants in the neighborhood, we won't be returning.

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OT
New York Area
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

The Usual was DELICIOUS and the staff were all so friendly! Went for a girlfriends catch up brunch and it was our first time there. We were thoroughly pleased! We will definitely be back!

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AM
New York Area
8 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

I have eaten there 4 times now, the food is always excellent, the staff is very personable and friendly, the playlist makes want get up and dance on the tables. I’m always taking. Friend and everyone wants to go back. That’s why it’s called The Usual 🤩

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OT
New York Area
1 review
Dined on March 7, 2019
Overall 5food 5service 5ambience 4

Excellent burger and wine. The cocktails were great but not a good value - small pour for $15...

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L
Los Angeles
1 review
Dined on March 6, 2019
Overall 5food 5service 5ambience 5

Absolutely fantastic! I cannot wait to be back in New York and back at The Usual. Those biscuits tho! 🤤

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F
New York Area
246 reviews
Dined on March 2, 2019
Overall 5food 4service 5ambience 4

Amazing service!

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OT
1 review
Dined on February 26, 2019
Overall 5food 5service 5ambience 5

Anthony, The owner and wine director, took great care of me and my friend! We will be back.

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c
New York Area
1 review
Dined on February 23, 2019
Overall 3food 3service 3ambience 3

Host wanted to seat us in a dark corner away from the window where the lights were off and when we said no they found another empty table by the window for us. The question is, though, that if the nice table by the window was available, why weren’t we seated there first (considering we also had reservations)?

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LP
New York Area
62 reviews
Dined on February 22, 2019
Overall 3food 3service 4ambience 2

Although the place was half empty when I arrived, there was one table repeatedly screaming and shrieking and ruining everyone else’s experience. The food was fine, though nothing really stood out as special.

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OT
New York Area
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 4

Been here 4x already and I always leave happy. The food is great, the service is great. The menu rotated so I haven’t gotten bored yet but I’ve had their fried chicken twice now and this time it came with seasoned rice instead of biscuits, and I was in love. It’s a whole half a chicken so hopefully, your friends like fried chick too. Will be back for sure!

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DF
1 review
Dined on February 13, 2019
Overall 5food 5service 5ambience 5

Excellent craft recipes from chef Alvin Cailan, owner of EggSlut. You'll get a variety of his take on classics, such as steak, salmon, pasta, deviled eggs, tartare. Great service and excellent wine list. This will not disappoint!

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P
New York Area
4 reviews
Dined on February 8, 2019
Overall 3food 3service 4ambience 2

The atmosphere was a bit off. It was very spaced out and quiet. Music would have made the experience better. And the food was just fair.

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AM
New York Area
8 reviews
Dined on February 6, 2019
Overall 5food 5service 5ambience 5

I love The Usual I’m their Walking Billboard whenever someone ask for a recommendation for a great restaurant it’s THE USUAL hands down from the hostess, bartender, wait staff and the chef a great group of humble people. You feel welcome

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OT
New York Area
7 reviews
Dined on February 2, 2019
Overall 4food 4service 5ambience 5

Our server was a ray of sunshine! We came for brunch and I don't know that the palooza concept is very good, it was definitely too much food and the components didn't really all belong together, though it was cooked and presented really nicely. I'm definitely more inclined to come back for dinner!

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d
New York Area
7 reviews
Dined on January 24, 2019
Overall 4food 4service 4ambience 4

One of my favorite burgers in the city, and great fried chicken to boot!

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YO
New York Area
2 reviews
Dined on January 19, 2019
Overall 5food 5service 5ambience 5

THE DANKEST PLACE EVER. NEIGHBORHOOD GEM. LOVE U GUYS SO MUCH <3

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MC
New York Area
8 reviews
Dined on January 12, 2019
Overall 4food 4service 2ambience 2

Dinner is great here - the fried chicken in particular is outstanding. But brunch really isn't that great.

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OT
San Francisco
1 review
Dined on January 5, 2019
Overall 4food 4service 5ambience 5

Nice and healthy but no espresso drinks or jam!

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s
London
19 reviews
Dined on December 30, 2018
Overall 5food 5service 5ambience 4

We, of course, got the famed fried chicken and burger to share as usual : ) Both were as tasty as usual. The sommelier recommended a Beaujolais to go with both, and it was superbly delicious. They have great wine for reasonable prices. Love this place, can't go enough.

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OT
Orlando
3 reviews
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

From the moment we walked in the door we were treated like royalty. The staff is incredible and the service impeccable. The food is beyond delicious. And the music playlist made me feel like I was in my 20s hanging out in the clubs again...which was an added bonus!
We started with the ceasar salad, which in lieu of romaine is kale based - FABULOUS!
Our server suggested the biscuits, which were delish. The critics got it right when they voted The Usual's fried chicken as NYC's best, believe me! Ending dinner with homemade ice cream was the proverbial icing on the cake. Great food, great service, great ambiance in the best city in the world - what more can you ask for???
#instadine #instanyc #illbeback #believethehype #theusualnyc

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OT
New York Area
1 review
Dined on December 28, 2018
Overall 4food 3service 5ambience 5

Great wine list, really nice somm and staff

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OT
New York Area
1 review
Dined on December 22, 2018
Overall 5food 5service 5ambience 5

Amazing restaurant!! The bartender Brian was an absolute pleasure! The food was out of this world, best fried chicken and burger I’ve ever had. And.. the cocktails were incredible and interesting!

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c
New York Area
2 reviews
Dined on December 20, 2018
Overall 5food 5service 5ambience 5

Anthony is the best

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FR
Philadelphia
6 reviews
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

Amazing food and super friendly staff. Literally the best fried chicken I have ever had! The rest of my party also loved their meals and they have a decent beer/wine selection.

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OT
Washington DC
1 review
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

Everything was great. Staff took care of us, knew the menu, and made stellar recommendations. Will be back for their happy hour.

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LM
1 review
Dined on December 14, 2018
Overall 5food 5service 5ambience 5

The food is amazing and the wine is perfection! An excellent place to catch up with friends or go on a date. Everyone there is lovely and the restaurant atmosphere is chic, yet comfortable. Everything you wish for in a dining experience and more.

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OT
1 review
Dined on December 4, 2018
Overall 5food 5service 5ambience 5

Attentive service from entrance to exit. Fantastic menu with a cocktail list to rival the very best of NY. The Usual is now my usual stop whenever I’m in NY

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a
1 review
Dined on November 21, 2018
Overall 5food 5service 5ambience 5

Love this place and the service was incredible. Food was to die for !

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OT
1 review
Dined on November 21, 2018
Overall 5food 5service 5ambience 5

First time here and it was lovely. S/o to chef Alvin ! The food was wonderful, the selection of wine was great and I must say, the music playlist was spot on for my personal preference too (I’m a sucker for good background vibes).

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