The Urban Hamlet

The Urban Hamlet reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. JW

   JanetW

   New York City4 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Please bring back lobster tacos and the original chicken sandwich!
   

   The Urban HamletResponded on April 22, 2025

   Hello Janet. Thank you for taking the time to let people know that you enjoyed your visit with us. In response to your 2 comments, the lobster tacos were taken off our menu for pricing reasons as the price of lobster has skyrocketed and we couldn't afford to keep them on the menu without significantly raising the price of them. We put back our seared rare ahi tuna tacos for that reason. Also, the chicken sandwich on the menu hasn't changed since we opened in 2020. It's always been the same ingredients and presentation.
   

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2. L

   Louis

   New York City4 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch Party of 11 Sat us immediately Great server Efficient service Juicy lamb burger Great tap beer collection Nice vibe Highly recommend
   

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3. S

   Sheila

   New York City5 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great, from beginning to end. I have been here plenty of times. I brought two friends along and they loved it and will be returning.
   

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4. L

   Lawrence

   New York City12 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   First time. Nice location and interior. Good service. Basic brunch menu. Shared appetizer, a flat bread, which was subpar, not too much flavor and the crust needed some character. Main course was a basic breakfast platter … just ok. Best item was swiping some of the sweet potato fries from a friend’s plate.
   

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5. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff went above and beyond. Had dinner with ten close friends/family, and 3 toddlers. They were very accommodating; good was delicious.
   

   The Urban HamletResponded on March 16, 2025

   Thank you very much for taking the time to let people know how much you enjoyed your visit with us. We're always very grateful when our guests choose to dine with us and even more so when we exceed their expectations. We look forward to seeing you again soon.
   

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6. OT

   OpenTable Diner

   Hawaii1 review

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great and service excellent.
   

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7. M

   Matthew VIP

   New York City2 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I do not understand how any of the lower rated reviews on OpenTable could have been added to this wonderful restaurant. Have been going here for years. It has always been good. Recently in the past year, I would say their food has gone from being very good to exceptional and the chef has really elevated the game. Service is always on point and extremely friendly and accommodating. For the quality of food and service you receive the price is very reasonable. I have gone from a sometimes patron to a frequent patron because of all factors involved. some of the comments about noise level are warranted just because of the brick walls and concrete floor, but it is certainly no louder than any normal bar or restaurant. I find this to be not only a family friendly restaurant but also a cool place to hang out with friends. I would strongly recommend this place for anyone.
   

   The Urban HamletResponded on March 15, 2025

   Thank you, Matthew, for taking the time to write such awesome feedback about your experiences with us here at The Urban Hamlet. In regard to your comments about the few negative reviews we may receive from time to time, anytime you deal with the public in a setting like a restaurant, you can't always please everyone but that's exactly what our goal and mission is every day. Means a great deal to us that you've become such a regular patron of ours and we very much look forward to seeing you again very soon.
   

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8. a

   alison VIP

   New York City4 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Great food and service but so loud and sat us near the kitchen door. Very close to the door. Felt like they randomly placed the table there. Lots of little kids and crying babies!
   

   The Urban HamletResponded on March 2, 2025

   Thank you for your comments and we're glad you felt the food and service were great. There was an event at the school down the street from us this past Friday evening which obviously drew a lot of families out with a number of small children. That's not the normal kind of crowd we draw, especially on a Friday evening at 7pm. In regard to the specific table you were seated at, I'm sorry you felt that way. We're always happy to accommodate any guest's request to change a table location if we can. We hope to see you again soon and thank you again for the compliments on our food and service.
   

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9. K

   Karen

   New York City2 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   So very loud. Food good but not relaxing to enjoy.
   

   The Urban HamletResponded on March 1, 2025

   Good morning, Karen. You dined with us from 7:00 - 8:15pm on a Friday evening. This is usually one of our busiest times of the week between both the dining room and the bar area. We were very busy last night and both areas were packed with people. In these situations, it will most likely be on the louder side. The lower dining area, which is quieter would've been a better spot for your party, but you requested a table that was wheelchair accessible as well which is why you were seated in the louder upper dining area closer to the bar. We appreciate you visiting us but if you're looking for a quieter atmosphere, weeknights or even earlier on weekend nights would be more conducive to that. Thank you.
   

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10. M

    Matt

    New York City1 review

    1.0

    Dined on February 6, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    The food was over priced and flavorless. The service was pretty bad too.
    

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