The Unthank Arms

Commentaires sur le restaurant The Unthank Arms de personnes qui y ont mangé. Selon des cotes récentes.

1. R

   Ruby

   Londres2 commentaires

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Honestly not great. First time visiting, seated quickly and first drinks round were quick which were good. Table was booked for 4 people for 6, restaurant was busy but not rammed. All 4 of us ordered roasts, potatoes were poor and everything else was adequate but considering the cost and value of other pub roasts (e.g. The Eagle) it wasn't great. Staff member we are assuming is the manager (was wearing a different colour shirt) cleared all plates apart from one and didn't return to the table, waited approx. 15 mins before someone else cleared and they did not ask about desserts/drinks/the bill. A wait to order and receive desserts, then after plates were cleared a very long wait for someone to ask if we wanted the bill. Tried to flag down several staff who either avoided eye contact or were huddled around the bar talking and sipping drinks. We had to approach the bar in the end to ask for the bill, it was placed on the table and we then paid at the bar about 20 mins after as no one came back with a card machine (unsure if we were meant to pay at bar or not, no instruction given). The only staff member who smiled, was polite and gave good service had glasses & was blonde- she was lovely. All of us attending have restaurant/hospitality management experience and we know what it can be like when it's busy and a long day, especially on a bank holiday weekend, but honestly the whole experience was underwhelming and potentially could have been rectified by an attempt at customer service from the team.
   

   Ce commentaire est-il utile?

2. m

   mark VIP

   Londres11 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Excellent food and service as ever it always a good place to meet up with friends
   

   Ce commentaire est-il utile?

3. l

   louise

   Norfolk/Suffolk2 commentaires

   5.0

   Y est allé le 28 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food at such a good price with a nice glass of wine, £10 total 👍
   

   Ce commentaire est-il utile?

4. S

   Sydney

   New Orleans2 commentaires

   4.0

   Y est allé le 27 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   Beef was rather tough, but food was overall good
   

   Ce commentaire est-il utile?

5. J

   Jools

   Londres11 commentaires

   4.0

   Y est allé le 19 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   A really great local pub with simple but well cooked food and a welcoming atmosphere. They had gf bread buns which was great. Service was delightfully positive and helpful.
   

   Ce commentaire est-il utile?

6. N

   Nigel VIP

   Londres37 commentaires

   5.0

   Y est allé le 13 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent all round as always. Best Sunday roast in Norwich.
   

   Ce commentaire est-il utile?

7. B

   Bev and Rob

   Norfolk/Suffolk1 commentaire

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We celebrated our 40th Ruby Wedding Anniversary and had a lovely Sunday Lunch with our family and friends. The food and service we received was first class. We were upstairs which was the perfect place to be. An additional table was set up for our cakes and presents by the staff. We will definitely be going back again Thanks to the Team there for looking after us so well.
   

   Ce commentaire est-il utile?

8. G

   Gemma

   Norfolk/Suffolk4 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Absolutely delicious meal - perfectly cooked duck and a wonderful prawn starter. The matcha dessert was also perfection. And all gluten free for a coeliac like me. Friendly, efficient service . I’ll be back!
   

   Ce commentaire est-il utile?

9. T

   Tanya

   Norfolk/Suffolk10 commentaires

   4.0

   Y est allé le 4 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   I love using The Unthank and will continue to use it. On this occasion (and I’m sorry to write something negative) I didn’t think my fish&chips were good. They were ok. I felt they were overcooked (batter seemed hard like it had bn cooked for a while and same with (far too many) chips. It was all a good temperature. The taste was ok, but it wasn’t as good as I hv had there many times. It was a shame although overall, our table had a great time spending lunch there. The service was good and Summer has come on in leaps&bounds, really happy to see her still being there. Thank you.
   

   Ce commentaire est-il utile?

10. M

    Michael

    Birmingham4 commentaires

    5.0

    Y est allé le 30 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Excellent Sunday roasts, including vegetarian option.
    

    Ce commentaire est-il utile?