The Troll Pub at the Wheel House

The Troll Pub at the Wheel House 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Michelle

   Unspecified1則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   We were waited on by one person. Another served. And had to make inquiries and to how much longer it would be for our meals to be served after we were there 20 minutes. Had to ask for silverware and napkins. Did not receive what I ordered. No tip left. Will not visit this place again.
   

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2. M

   Matthew

   Baltimore1則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   Great food and atmosphere, service was slow but due to a very large party eating at same time.
   

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3. J

   Josh

   Cincinnati5則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 5
   4. 氛圍 4

   The quality of food prep has gone way down here since our last visit. There was an over abundance of pepper on everything and fried items had not been drained well and were soaked in the stuff (oil). Server was very attentive and kind though.
   

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4. S

   Shari

   Cincinnati2則評論

   4.0

   在2025年4月20日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Because of our wonderful server and the delicious food we would return again but only if the music was not blaring my 11 year-old grandson ended up with a horrible headache. It was Easter Sunday and a hard rock blaring through the dining room was extremely unacceptable. It showed complete disregard for the gas. However, our server did ask that the music level be turned down which it was although hard rock continue to Blair. A good management company will assess the event the time of day and the age group of the guest before they decide to choose a certain genre in music.. this restaurant has a wonderful opportunity to increase its business substantially, but is really missing the boat.
   

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5. J

   John

   New York City1則評論

   1.0

   在2025年4月12日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Wrong food came out. Had to ask for utensils and napkins. Got the sense the server had no interest to be there. Music was as incredibly loud for a family atmosphere. Food was mediocre at best. Big pass!!
   

   The Troll Pub at the Wheel House已於2025年4月13日​回覆

   Thank you for taking the time to leave a review. We’re sorry there were issues with your food and service and you had a negative experience with us! We would love to make it up to you if you . We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused. Your feedback helps us get better every day.
   

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6. W

   Wendy

   Cincinnati5則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and service! They were very hospitable and our food came out quickly!
   

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7. J

   Justin VIP

   Chicago25則評論

   2.0

   在2025年3月29日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   The wait for our food was really long. At least 45 minutes. Service was spotty. When we finally got our food, my entree was a salad and the lettuce was really mushy.
   

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8. R

   Rae Jane

   Cincinnati31則評論

   3.0

   在2025年3月29日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   We made our reservations on Open Table, but they were not ready for us, and we had to wait. Our food was okay, but not exceptional. The time between ordering and receiving our food was longer than it should have been for the sandwiches we ordered. Our server seemed to have little concern for serving us or even acting friendly. This place was very loud due to the poor acoustics, and we could hardly talk.
   

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9. R

   RENEA VIP

   Cincinnati8則評論

   4.0

   在2025年3月29日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Perfect stop for a quick dinner. It was a fun environment. Lots of friendly staff ready for the rush ncaa bball tournament games
   

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10. C

    Carey

    E. Tennessee2則評論

    4.0

    在2025年3月22日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 4
    4. 氛圍 5

    We were able to seat a table of 12 with a reservation which was great! Food was good. You do have to pay to park, but other than that it was a fun vibe with plenty of seating.
    

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