The Trellis Room - The Battle House Renaissance Mobile Hotel and Spa

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1. OT

   OpenTable Diner

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   Waitress Rachael she was professional and quick frequent check ups on us love her tipped her well and will do it again on my second date thank you Racheal

   Report
2. J

   Joseph

   Tallahassee

   1 review

   1.0

   1 review

   Dined on January 1, 2023

   overall1food2service2ambience3

   Service was slow. Risotto sticky/overcooked. Scallops small and overcooked. Didn’t get a steak knife with the beef dish. When they finally brought one, it was dirty. Never eating here again.

   Report
3. ME

   MESLLC

   1 review

   5.0

   1 review

   Dined on January 1, 2023

   overall5food5service5ambience5

   We had a wonderful time and food was delicious. Service was awesome too. Valerie our waitress was amazing. Happy New Years!

   Report
4. MC

   MarioC

   1 review

   1.0

   1 review

   Dined on January 1, 2023

   overall1food1service3ambience3

   Food was cold and did not taste great. My wife ordered lasagna was over cooked and very cold . My folks was very cold and did not taste great. Service did their best. Terrible food

   Report
5. TC

   TimothyC

   Orlando

   1 review

   5.0

   1 review

   Dined on January 1, 2023

   overall5food5service5ambience5

   Visiting Mobile on a RTJ golf vacation. New Years Eve dinner was excellent. Had a 7 PM reservation and in spite of the restaurant being packed our table was ready. The service was attentive and well handled. The food was delicious. I would not hesitate to eat here again.

   Report
6. R

   Richard

   1 review

   5.0

   1 review

   Dined on December 29, 2022

   overall5food5service5ambience5

   Good was great, very little waiting, and our server was fantastic and very courteous. We will eat there again when in Mobile!

   Report
7. W

   Wlee1

   New England

   4 reviews

   1.0

   4 reviews

   Dined on December 28, 2022

   overall1food1service2ambience5

   I’d skip this place. Red sauce tasted like Ragu..

   Report
8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on December 25, 2022

   overall5food5service5ambience5

   It was a wonderful place for a special Christmas Eve meal!

   Report
9. ME

   MinaE

   Mobile

   1 review

   5.0

   1 review

   Dined on December 22, 2022

   overall5food5service5ambience4

   Food and atmosphere was great, very good service 👍

   Report
10. RC

    RoamingCowboy

    Denver

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    First time here. Great, Wonderful experience. Ambiance was perfect. Diver entree with scallops was amazing. Attendant (Rachel), superb and with impeccable timing.

    Report
11. OT

    OpenTable Diner

    Tallahassee

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Food was great and Jennifer was wonderful!

    Report
12. K

    Kelly

    Richmond

    1 review

    4.0

    1 review

    Dined on December 11, 2022

    overall4food3service5ambience5

    The service was excellent but the food was very mediocre. We had the beef medallions and while tender they tasted like the beef in canned stew.

    Report
13. A

    Anon

    1 review

    5.0

    1 review

    Dined on December 4, 2022

    overall5food5service5ambience5

    We could not have selected a better place for our ladies group (which includes husbands and significant others at Christmas) for our Christmas dinner. Wonderful setting, great waitress, service, food, drinks and fun. One extra showed up and there was no problem adding her.

    Report
14. GK

    GailK

    Indiana

    12 reviews

    vip
    5.0

    12 reviews

    Dined on December 3, 2022

    overall5food5service5ambience5

    Lovely experience: Jennifer, our server, was knowledgeable, friendly, efficient, and accommodating. The food well-prepared. The dining room stunning and comfortable for intimate conversations. A real gem to discover at our hotel.

    The Trellis Room - The Battle House Renaissance Mobile Hotel and SpaResponded on December 6, 2022Thank you so much for your input! We strive to give 10/10 with every guest! We do have a hidden gem in Mobile. Hope to see you soon. Gary

    Report
15. C

    Clbiii

    Mobile

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5

    Jennifer was pleasant and courteous. The food was good and the cocktails quite nice. It was my wife's birthday and she was served a very nice slice of cheesecake with a candle.

    The Trellis Room - The Battle House Renaissance Mobile Hotel and SpaResponded on December 6, 2022Thank you so much for your input! We strive to give 10/10 with every guest! Hope to see you soon. Gary Smith

    Report
16. OT

    OpenTable Diner

    Mobile

    1 review

    5.0

    1 review

    Dined on November 27, 2022

    overall5food5service5ambience5

    Great service and recommendations from Jenn. This was a great brunch experience and we’ll definitely be back!

    Report
17. OT

    OpenTable Diner

    Cleveland

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 27, 2022

    overall5food5service5ambience5

    Fabulous food! Was there for a dinner & brunch - both were extremely delicious! The wait staff were outstanding! So personable & professional. Highly recommend!

    Report
18. MR

    MRadcliffe

    Mobile

    108 reviews

    vip
    4.0

    108 reviews

    Dined on November 19, 2022

    overall4food5service5ambience5

    Our wait for a table was 30 minutes which I thought was excessive. I assume they are understaffed. However, once seated, our food was amazing. I had the scallops which were cooked to perfection. My guest had the frutti de mare & it also was delicious. I was a little disappointed in the Tiramisu, it tasted like whipped cream instead of a custard. Our server, Jennifer was the best there is. Ask for her when you visit. Overall a good experience

    Report
19. G

    Gaabu

    Mobile

    2 reviews

    5.0

    2 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5

    The food was absolutely delicious and service was excellent.

    Report
20. OT

    OpenTable Diner

    Mobile

    1 review

    1.0

    1 review

    Dined on November 12, 2022

    overall1food1service4ambience4

    I was expecting a wonderful birthday dinner. However, this was the biggest disappointment. Food was half cold, had been cooked before, and just heated up. The cheese was rubbery, and disgusting. We ate maybe 3 bites, and couldn’t eat any more. Will not return.

    Report
21. CA

    CherylA

    1 review

    4.0

    1 review

    Dined on October 30, 2022

    overall4food4service4ambience4

    Food was very good, however we were a little surprised that our "starter" of beignets only had 3 small ones on a plate.

    Report
22. MS

    MiaS

    1 review

    5.0

    1 review

    Dined on October 23, 2022

    overall5food5service5ambience5

    Our waiter Jennifer was wonderful, kind, attentive and helpful. This was our first experience at The Trellis Room and we are already planning our next visit.

    Report
23. YD

    YamoindD

    Mobile

    2 reviews

    5.0

    2 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5

    The customer service was great from beginning to end. Food was outstanding.

    Report
24. GW

    GeraldW

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2022

    overall5food5service5ambience5

    This is our second time eating at the Trellis Room and is still great.

    Report
25. AO

    AbbyO

    Mobile

    1 review

    5.0

    1 review

    Dined on October 14, 2022

    overall5food5service5ambience5

    Jennifer was amazing!! I highly recommend the lasagna and chicken parmesan!

    Report
26. t

    tammim

    Birmingham

    1 review

    4.0

    1 review

    Dined on October 13, 2022

    overall4food4service4ambience4

    Quiet, elegant dining convenient to downtown Mobile

    Report
27. T

    Tootie

    New Orleans

    6 reviews

    4.0

    6 reviews

    Dined on October 9, 2022

    overall4food5service5ambience4

    Beautiful hotel! The trellis room was freezing and noisy making it hard to enjoy the delicious food.

    Report
28. OT

    OpenTable Diner

    Mobile

    1 review

    1.0

    1 review

    Dined on October 9, 2022

    overall1food1service1ambience1

    We made reservations and still waited 15 mins to be seated. Our waitress came one time, we ordered an appetizer, they served in a pasty box. She never returned, we did NOT get to order a meal, no one was there to wait tables. The waitress told us, it was her last day, the other staff don’t like sharing tips and we were lucky she came to our table. No management , no one cares about the guest. I would not waste time here, it is poorly ran and not staffed or trained properly.

    Report
29. TH

    TeresaH

    1 review

    5.0

    1 review

    Dined on October 8, 2022

    overall5food5service5ambience5

    The best meal with the best service we have ever experienced anywhere.

    Report
30. OT

    OpenTable Diner

    Mobile

    1 review

    1.0

    1 review

    Dined on October 7, 2022

    overall1food1service3ambience2

    Watch out for different prices based on the menu you are given. We had a drink in the bar 30 mins before our reservation and picked out the wines we wanted. When we were seated in the restaurant we both had different menus and the prices were different. Our server admitted there were discrepancies and she would only charge us the lesser amount. When the final check came we were charged $80 for a bottle of wine that was listed at $62. $30 for 3 tiny scallops! Be very careful that you only pay for what you ordered. We will not be returning. It may not seem like much - but imagine they are over charging $100 per ticket because people don’t check their bill. Shame on you. It wasn’t the server’s fault so I gave a cash tip - but the management/owners need to get their act together and behave like a 4 or 5 star restaurant/hotel. P.S. Stop serving $19 a bottle supermarket wines for $15 a glass. P.PS. There really is too much thing as too much garlic in your amuse bouche. PPPS. Crostini is crusty bread. Your $10 appetizer with flabby bread and tasteless accompaniments was sub-par

    Report
31. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 7, 2022

    overall1food1service5ambience5

    The service was great! We paid $32 for 3 scallops on top of risotto, it was nasty!

    Report
32. DJ

    DavidJ

    Nashville

    16 reviews

    vip
    5.0

    16 reviews

    Dined on October 1, 2022

    overall5food5service5ambience5

    The Trellis Room at the Battlehouse House is one of the most beautiful restaurants in Mobile - the architecture is magnificent. Our meals of grilled branzino and sea scallops was excellent. Our server was among the very best we have had in a long time. The restaurant is very quiet - perfect for a romantic evening. Could not recommend it more.

    Report
33. AB

    AmandaB

    Mobile

    31 reviews

    vip
    5.0

    31 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    Last minute night out and The Trellis Room did not disappoint. The food was incredible and the service was impeccable (thank you, Rachel!) I absolutely cannot recommend the Lemon Risotto Ice Cream enough!

    Report
34. BI

    BennieI

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5

    Jennifer was our waitress for dinner and breakfast and she was very attentive and friendly. She remembered us from evening and remembered our preferences for water only to drink. She was great.

    Report
35. DM

    DMorris

    Nashville

    5 reviews

    1.0

    5 reviews

    Dined on September 11, 2022

    overall1food1service1ambience1

    Could not get a seat. As guest of the hotel and seeing there were literally only 7 tables seated with 75% still open we never dreamed we wouldn’t be seated. Plus the hotel staff had told us earlier that we would easily be able to walk in for dinner. We’d been traveling all day and looking forward to a nice dinner and drinks. I had to walk into the dining area before a hostess came over. She asked about a reservation and I said we did not have one. She said they were only taking reservations, which is dumb when it’s that empty at 6:55pm on a Saturday. We stepped away and I made a reservation for 7:15pm through OpenTable. At 7:10 I go back to the hostess but this time I’m told they are not taking anymore seating regardless of a reservation that several larger parties are coming later and they couldn’t control me making a reservation on OpenTable. After our dinner elsewhere we came back through to go to our room and at 8:30 they still had seating available. We will eat breakfast at another restaurant as I’m certainly not willing to support them after last night. I’d love for a manager to reach out to me directly on this. The hostess could have been a lot more friendly and better explained the situation (but I still don’t believe they didn’t have room for us). The way it was handled though was pathetic.

    Report
36. B

    Bamamama

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5

    Appetizers were incredible. The entrees were good but not as terrific. Felt like cost for entrees was out of proportion to the amount of meat in it. Ambiance is beautiful and service is excellent. We plan to go again.

    Report
37. KB

    KaylaB

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5

    Awesome food and the staff is very nice and friendly!

    Report
38. SV

    ScottV

    1 review

    4.0

    1 review

    Dined on August 25, 2022

    overall4food1service5ambience5

    My food was good. My wife had the diver scallops. They were so salty they were unedable. Had them refired and were still too salty, and undercooked. The risotto was under cooked too. At least they took her meal off of the bill. The tables were so small the plates didn't fit. The wine glasses had fingerprints all over them.

    Report
39. G

    Gregp

    Birmingham

    1 review

    5.0

    1 review

    Dined on August 25, 2022

    overall5food5service5ambience5

    We had a great experience. Rachel was our server and she was wonderful.

    Report
40. LJ

    LJ1953

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on August 12, 2022

    overall5food5service5ambience5

    Enjoyed everything about our dinner at The Trellis Room, but was even better thanks to the excellent service from Rachel, our server. She was knowledgeable, attentive, and delightful. We will definitely ask for her the next we go.

    Report