The Tillery

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1. OT

   OpenTable Diner

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   overall3food5service1ambience5

   The wait on food was horrible. Just to get water took 20 minutes.

   The TilleryResponded 1 day agoDear Guest, Thank you very much for the review and for choosing to dine with us. We apologize for the wait you experienced with your meal. We are grateful for your patience and also for this valuable feedback as we continually strive to improve our services. It was a pleasure having you, and we hope you will be back to see us on your next visit to the city. Thank you again! Thank you!

   Report
2. BJ

   BarJan

   Baltimore

   17 reviews

   vip
   1.0

   17 reviews

   Dined 2 days ago

   overall1food1service1ambience5

   We had to leave as no server came to our table.

   Report
3. OT

   OpenTable Diner

   Baltimore

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   overall4food1service1ambience4

   Menu disappoints majorly. Only thing anyone would order was fried chicken breast and a crab cakes....the other menu items isn't what the diners want....Noone wants octopus or curry mussels....they removed Branzino and rock dish and Pappardelle bolognese etc...I literally watched several diners order the same two items repeatedly...says a lot about the menu

   The TilleryResponded 2 days agoDear Guest, Thank you for sharing your review. While we are happy to learn you enjoyed our ambience, we are disappointed to know you did not like our menu. We are committed to providing a memorable dining experience, and we will use your comments to improve going forward. It was our pleasure serving you, and we hope you revisit soon. Thank you!

   Report
4. EG

   EvertG

   Baltimore

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   We celebrated a birthday and were seated as soon as we arrived. The ambiance and attentive service of our server were on point. The food and drink selections were excellent and we will definitely be returning.

   Report
5. J

   Jasmin

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   My favorite place to go! It’s great brunch, lunch or dinner. And the cutest atmosphere, it’s a vibe.

   Report
6. B

   Bunny

   Baltimore

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food5service4ambience5

   Great food, ambience, love it! It was just a little short staffed so we had to wait a little longer for drinks and food.

   Report
7. OT

   OpenTable Diner

   San Francisco

   2 reviews

   vip
   1.0

   2 reviews

   Dined 7 days ago

   overall1food1service1ambience4

   Terrible food and service!

   Report
8. TH

   TamaraH

   1 review

   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience5

   My daughter and I went to The Tillery in Owings Mills for brunch, and it was delicious. We made reservations, were seated immediately, and the service was great. We will definitely be back.

   The TilleryResponded 7 days agoDear Tamara, Thank you for this great review. We were delighted to read that you had a great experience with us. It is always a joy to hear that our staff did a great job with their service. Our team works incredibly hard, and we will enjoy sharing your compliments with them. Also, we are happy you loved our delicious food. We all look forward to seeing you again at The Tillery. Thank you!

   Report
9. BG

   BndGrl

   Baltimore

   55 reviews

   vip
   3.0

   55 reviews

   Dined on January 22, 2023

   overall3food3service4ambience4

   WORTH THE READ! Visit to Tillery was fair. Food was good, not great, commensurate with pricing. Here’s where things go awry. Drink pricing is insane! My husband’s normal order - Hennessy double, neat - normally costs between $22-26 most everywhere we go. Ordered two doubles over the course of the meal and was shocked when EACH drink cost $44. Total of $88 for two doubles, double the average price! No it wasn’t VSOP or XO. Regular Hennessy. We have since learned that they have a specific formula whereby they super OVERCHARGE for liquor. They charge for neat, but only if you SAY neat, even though thats how shots come ordinarily. They charge for rocks but only if you SAY rocks/ice. ANYTHING you say beyond the specific pour you want is an extra charge. Cocktails are priced slightly more fairly and normally. Be warned. $88 plus tax plus 18% built-in gratuity means we paid $104 for 6oz of Hennessy. We eat at restaurants that charge double and triple what this place charges for food and even they don’t gouge on liquor like this. BE WARNED.

   The TilleryResponded 7 days agoDear BndGrl, We appreciate you choosing us and also for leaving your comments. We want our guests to enjoy every aspect of our restaurant, leaving them completely satisfied. Therefore, we are disappointed this was not your experience. We review our pricing regularly to stay competitive, and we strive to bring our best every day. We appreciate you choosing us, and we are grateful for the feedback. It was our pleasure serving you, and we wish you all the best. Thank you!

   Report
10. R

    Rich

    Baltimore

    1 review

    1.0

    1 review

    Dined on January 21, 2023

    overall1food3service1ambience2

    Don’t waste your time!! Horrible service. The waitress was the worst. My food was cold and not that great. Our drinks took 25 minutes to come and the waitress was seen no more than 3 times the 3 hours we were there. Our drinks were never refreshed and we were never asked if we needed anything. Our reservation was at 5 and we weren’t seated until 5:20. It was one other table occupied in the restaurant. I’ve never been to a restaurant where the waitress never asked if you needed anything. She literally disappeared until she brought the check. I was extremely disappointed. Janine was horrible and I’m sure the gratuity being included was the reason why they didn’t care.

    The TilleryResponded on January 23, 2023Dear Rich, Thank you for choosing us during your time in Owings Mills. We want to offer you our apologies for the disappointing experience you had at our restaurant. We particularly regret learning that our staff was not attentive to your needs. We have followed up with her to make sure we do not disappoint you in the future. We hope that we will have the opportunity to welcome you back to experience our hospitality at its finest. Thank you!

    Report
11. S

    Sueby

    Baltimore

    10 reviews

    2.0

    10 reviews

    Dined on January 21, 2023

    overall2food2service2ambience4

    Went for brunch. The poached eggs on my crab cake Benedict were completely over cooked. Another person in our party was swerved cold French toast. Clearly understaffed our server was also the bartender she was very sweet but did not check back on us we had to flag her down for a second round of drinks and to get our check. It’s a beautiful restaurant but not sure I’ll go back anytime soon.

    The TilleryResponded on January 22, 2023Dear Sueby, Thank you for taking the time to provide us with this detailed review. We have addressed your concerns with our culinary team and staff. Our food is attentively prepared, and we never want a guest to leave without experiencing the savory, fresh food that we are devoted to serving. We hope you will give us another chance soon to make this up to you. We hope to see you again soon. Thank you!

    Report
12. TB

    TeddB

    Baltimore

    10 reviews

    vip
    5.0

    10 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Great atmosphere. Server was pleasant and knowledgeable

    The TilleryResponded on January 22, 2023Dear TeddB, Thank you for this great review. We were delighted to read that you had a great experience with us. It is always a joy to hear that our staff did a great job with their service. Our team works incredibly hard, and we will enjoy sharing your compliments with them. We all look forward to seeing you again at The Tillery! Thank you!

    Report
13. OT

    OpenTable Diner

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on January 16, 2023

    overall5food5service5ambience4

    This place was great

    The TilleryResponded on January 20, 2023Dear Guest, Thank you for dining at The Tillery and for taking the time to leave a review. We enjoy providing our guests with an enriching experience offering a wide variety of seasonal bits and expertly crafted beverages. We are delighted to hear that your time with us was excellent! We hope you will return soon. Thank you!

    Report
14. OT

    OpenTable Diner

    New York Area

    11 reviews

    vip
    1.0

    11 reviews

    Dined on January 14, 2023

    overall1food2service1ambience3

    Unacceptable Service… complained to manager . Poor service will destroy a business I will not be back

    Report
15. OT

    OpenTable Diner

    Baltimore

    1 review

    2.0

    1 review

    Dined on January 13, 2023

    overall2food3service1ambience3

    The waitress didn’t know how to open a bottle of wine. She didn’t ask about the steak temp, which was overcooked. The dirty plates were only cleared after asking. Overall disappointing for a $200+ dinner. Will go back to other, better restaurants.

    Report
16. F

    Fee2

    1 review

    5.0

    1 review

    Dined on January 12, 2023

    overall5food5service4ambience5

    Upscale dining, decorative food, nice atmosphere!

    Report
17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service4ambience5

    Went on anniversary, had a good time.

    The TilleryResponded on January 20, 2023Dear Guest, Thank you for the excellent rating. We are happy your experience on your anniversary was delightful. It was our pleasure having you at The Tillery, and we hope to see you again soon. Thank you!

    Report
18. TL

    TeriL

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    The ambiance and food was wonderful! Our waitress was awesome and knowledgeable. We will definitely go back!

    The TilleryResponded on January 8, 2023Dear Teri, Thank you for your generous review of your experience at The Tillery. We are thrilled to hear how much you enjoyed our modern, intimate atmosphere, the food we served, and the attentive service you received. It was a pleasure having you, and we look forward to your next visit. Thank you!

    Report
19. OT

    OpenTable Diner

    Richmond

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    overall1food1service1ambience5

    Menu and service didn’t match the ambiance or pricing. Service was very slow.

    The TilleryResponded on January 10, 2023Dear Guest, Thank you for your review. We apologize for your disappointing dining experience and for the concerns you mentioned with our service. We appreciate your patience and for letting us know there was an issue so we can address it. It was an honor that you chose us during your visit to Owings Mills, and we hope to have another opportunity to provide you with the hospitality you deserve. Thank you!

    Report
20. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    We really enjoyed ourselves. The overall vibe was great!

    The TilleryResponded on January 1, 2023Dear Guest, Thank you for the excellent rating! We enjoy offering our guests a comfortable atmosphere and that we exceed your expectations. It was our pleasure having you at The Tillery, and we hope to see you again soon. Thank you!

    Report
21. BD

    BernardD

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Food was good. A little pricey for what you receive. I had the fried Cornish hen. My wife had the crab cake. Both were delicious but crab cakes are small and come with sweet potatoes on top. Should be a side dish not on top. Server was great. Did not get his name Overall we were pleased

    The TilleryResponded on January 1, 2023Dear BernardD, Thank you for dining with us at The Tillery and sharing your experience. We are delighted to know you enjoyed our excellent service and fantastic food. It was a pleasure to host you, and we look forward to serving you again! Thank you!

    Report
22. SO

    SarahO

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Our servers were professional and service was outstanding

    The TilleryResponded on January 1, 2023Dear SarahO, Thank you for the kind review. We are happy to know that you had a great experience with us and that our staff did an excellent job taking care of you. Our team works incredibly hard, and we will enjoy sharing your compliments with them. Thank you once more, and we all look forward to seeing you again at The Tillery! Thank you!

    Report
23. K

    Kiara

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Great hospitality, food well prepared & tasteful! I will be back.

    The TilleryResponded on January 1, 2023Dear Kiara, Thank you for dining with us and sharing your review. Since The Tillery first opened, we have strived to make our name synonymous with a fantastic dining experience, and we are delighted to know you enjoyed our comfortable atmosphere, excellent service, and amazing food. It was a pleasure to host you, and we look forward to serving you again! Thank you!

    Report
24. SA

    ScottA

    Baltimore

    14 reviews

    5.0

    14 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    Our waitress Kim was amazing..We were a party of 10 and she took care of us with ease!

    The TilleryResponded on January 1, 2023Dear ScottA, Thank you for your feedback on your visit to The Tillery! We are pleased to know we were able to create a memorable experience for you with our delicious food and drinks. We will ensure Kim gets the recognition she deserves. Please revisit us soon! Thank you!

    Report
25. D

    Debbiev

    1 review

    2.0

    1 review

    Dined on December 27, 2022

    overall2food3service2ambience4

    Our waiter was very pleasant and doing the best he could with what was clearly an understaffed environment. It appeared he was the only wait staff available and he was working hard. We are in no way criticizing his service. However, we note that patrons should expect better overall service when paying a significant amount of money for food, as we did. If improvements in this regard were made, we would recommend this restaurant, but not at this time.

    Report
26. MT

    MamaTMcD

    Baltimore

    14 reviews

    vip
    3.0

    14 reviews

    Dined on December 27, 2022

    overall3food3service2ambience5

    The Tillery has great potential. I’ve been there several times this year. Each time, the servers and the bartenders are always working hard… but the kitchen is always seriously slow, putting the servers in a very difficult position. It creates a poor reflection on the restaurant and the Marriott. There’s obviously a serious staffing issue going on.

    The TilleryResponded on January 1, 2023Dear MamaTMcD, Thank you for leaving your feedback. We apologize for the concerns you encountered, and we have addressed these issues with the appropriate individuals. We are disappointed we did not exceed your expectations and the inconvenience this has caused. We are grateful for your patience, and we look forward to making your next visit perfect. Thank you!

    Report
27. L

    Lizzo

    Baltimore

    5 reviews

    5.0

    5 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    We had the Blackened Catfish burger with fries and Pan seared Salmon - both dishes were fantastic and would highly recommend either one. Portions were perfect and meals weren't overpriced. The Menu on the website was completely different from what we got at the restaurant so if you like to pick your meals before you get there, it might not work :)

    Report
28. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on December 26, 2022

    overall5food5service3ambience5

    First time, went for the Christmas dinner the Tillery was having. Food was delicious, the drinks were great. My only complaint is about the service. Staff could’ve been a little more attentive we had to wait for a while to get our check. The host up front can be a little friendlier, They are the first impression.

    The TilleryResponded on December 27, 2022Dear Valued Guest, Thank you for dining with us on Christmas eve. We are pleased you enjoyed the food we serve and the expertly crafted beverages. However, we want to apologize for the frustration you had with our service and staff. Your comments have been shared with the appropriate individuals to ensure a better outcome going forward. We would appreciate you giving us another opportunity to show you the hospitality you should have received on this occasion. Thank you!

    Report
29. JM

    JMJG

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on December 25, 2022

    overall4food5service3ambience4

    Excellent food. The service could have been better

    The TilleryResponded on December 27, 2022Dear JMJG, Thank you for recommending The Tillery, online. We are happy to hear you loved the food we served and also value your additional comments about our service. We are committed to providing a memorable dining experience, and we will use your comments to improve going forward. It was our pleasure serving you, and we hope you revisit soon. Thank you!

    Report
30. PO

    PaulO

    Denver

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food4service4ambience3

    Food was very good. Service is good but servers can be very new.

    Report
31. FG

    FredG

    Baltimore

    5 reviews

    5.0

    5 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    What a great place. Good food. Server was excellent. Definitely going back.

    The TilleryResponded on December 27, 2022Dear Fred, Thank you for your nice review of The Tillery. We were delighted to read that you had a great experience with us and that you enjoyed the food we served and our service. Our team works incredibly hard, and we will enjoy sharing your compliments with them. We wish you a Merry Christmas and a very Happy New Year and look forward to your return. Thank you!

    Report
32. OT

    OpenTable Diner

    Baltimore

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    Great service and amazing food! Pricey but worth it.

    Report
33. C

    Candaceh

    1 review

    2.0

    1 review

    Dined on December 24, 2022

    overall2food2service2ambience4

    This was my 2nd time at the tillery for brunch and this visit wasn’t that enjoyable. It took the server almost 20 minutes to come to our table. We ordered appetizers and they came out a few minutes before the food. The French toast I ordered was cold and had a hair in it. The brunch I ordered was also cold. They also add a 18% gratuity to all checks which is why I think the service isn’t good.

    The TilleryResponded on December 27, 2022Dear Candaceh, Thank you for your feedback. Although we are glad you visited us again, we regret not meeting your expectations this time. We apologize for the service issues you encountered. This has been addressed with our team to ensure it is not repeated. We especially apologize for the instance you mentioned about the food you ordered. Thank you for bringing these issues to our attention. We will address your comments appropriately, and appreciate your patience during this time. Thank you!

    Report
34. L

    Lina

    1 review

    5.0

    1 review

    Dined on December 24, 2022

    overall5food4service4ambience4

    I had a very pleasant time, thinking of coming back.!!!

    The TilleryResponded on January 4, 2023Dear Lina, Thank you for dining at The Tillery and for taking the time to leave a review. We enjoy providing our guests with an enriching experience offering a wide variety of seasonal bits and expertly crafted beverages. We are delighted to hear that your time with us was excellent! We look forward to your next visit soon. Thank you!

    Report
35. DP

    DanielP

    1 review

    5.0

    1 review

    Dined on December 23, 2022

    overall5food5service4ambience5

    Great food and service! We were sat immediately and drinks were quick to follow. Apps and the meals came out pretty fast too.

    The TilleryResponded on December 24, 2022Dear DanielP, Thank you for the review. We are pleased you enjoyed our delicious food and the courteous service provided by our associates. We all look forward to seeing you again at The Tillery. Happy holidays. Thank you!

    Report
36. TC

    TayC

    New York Area

    12 reviews

    vip
    1.0

    12 reviews

    Dined on December 18, 2022

    overall1food1service1ambience5

    We visited today for breakfast, probably our 10th visit. There was a long wait to be seated, even though we had a reservation. We were seated near the window on a 30 degree day and asked for another seat so it would be a little warmer. The answer to our request was contingent upon whether it was okay with the waiter (it was, thankfully). A member of the party ordered an egg white veggie omelette with sides of sausage (to give to another member of the party as this person was vegetarian) and potatoes. Omelette came out with sausage on top and inside. The server, Nate, did not apologize, rather, explained that this was done because there is an extra charge for the sausage to be on the side (the manager confirmed this to be false). The dish was sent back to be corrected and when returned, was the same omelette with the sausage and all other toppings scraped off the top and still a few pieces of sausage in the middle. This was quite upsetting. A manager was requested who came over, apologized, took the order down on a note pad, and had it prepared correctly by the kitchen. After the mix up with the food, our server never returned to provide any sort of recovery effort or continued customer service. We never received refills on water or drinks. He only returned, after being flagged down, to provide the check at which time he apologized for the inconvenience. Felt like sincerity was lacking and this was done as a last ditch effort for gratuity. The manager was very helpful and kind by reducing our bill by 20%. This visit was enough to make us not want to return. The menu felt very limited compared to when we’d been before (where’s the berry chia yogurt….pancakes???). I hate when places start out very nice and then decline.

    The TilleryResponded on December 22, 2022Dear Tay, Thank you for choosing us during your time in Owings Mills. We want to offer you our apologies for the disappointing experience you had at our restaurant. We want to extend our apologies for the concerns you had with one of our associates and for any lack of attentiveness on their part. We are confident that this was an isolated incident, and we hope that we will have the opportunity to welcome you back to experience our hospitality at its finest. Thank you!

    Report
37. CH

    ChynaH

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    This was definitely the place to be. The food was delicious and the staff was amazing. Everything was perfect and I would definitely recommend to my family and friends and will be going again.

    The TilleryResponded on December 20, 2022Dear ChynaH, Thank you for dining at The Tillery and for taking the time to leave a review. We enjoy providing our guests with an enriching experience offering a wide variety of seasonal bits and expertly crafted beverages. We are delighted to hear that your time with us was excellent! Thank you also for recommending us, and we look forward to seeing you again soon. We wish you a wonderful holiday season. Thank you!

    Report
38. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 16, 2022

    overall1food1service1ambience2

    Slow service, wrong drinks

    Report
39. G

    Goodeats

    Baltimore

    4 reviews

    2.0

    4 reviews

    Dined on December 14, 2022

    overall2food4service2ambience4

    Service was really slow!!

    The TilleryResponded on December 18, 2022Dear Valued Guest, Thank you for taking the time to leave your review. We are very sorry for the concerns you mentioned with our service. We appreciate your patience and for letting us know there was an issue so we can address it. It was an honor that you chose us during your visit to Owings Mills, and we hope to have the opportunity to welcome you back soon. Thank you!

    Report
40. D

    Dines4fun

    Baltimore

    21 reviews

    vip
    1.0

    21 reviews

    Dined on December 14, 2022

    overall1food1service1ambience1

    Incorrect billing amount. I signed a credit card receipt for $20, yet the restaurant charged my card $29. Simply amazing…. How many hours will it take to resolve the error? I guess the restaurant assumes $9 isn’t worth my time. My suggestion, pay in cash or don’t go. Food was ok, climate was cold and drafty on a 35 degree day. Noise level is loud.

    Report