The Terrace - Emporium Hotel South Bank Brisbane

The Terrace - Emporium Hotel South Bank Brisbane reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mylyn Joy

   Brisbane1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff is accommodating, Food was amazing and the ambience is very perfect for celebration.
   

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2. M

   Michelle

   Brisbane1 review

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely day catching up with friends The food was spot on, so tasty, great service & friendly smiling stafv
   

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3. S

   Stephen

   Brisbane4 reviews

   5.0

   Dined on May 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A nice selection of meals, by size and style. Very happy with our meals and service on the day, and of course, it's a bright and airy space with great views of Brisbane CBD over the river. Can recommend.
   

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4. J

   Judy

   Gold Coast1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Not a great variety of food to choose from. Food is best shared with 4 people as most small plates come with 4 pieces of food. I always order pina coladas when I go out. It’s good but I had better. There are definitely room for improvement. None of the staff looked very happy. No one greeted us with smiles and one male staff weren’t too happy when we asked him to take a photo for us. But we would go back again for the view, atmosphere and food.
   

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   The Terrace - Emporium Hotel South Bank BrisbaneResponded on May 7, 2025

   Good afternoon Judy, thank you very much for taking the time to tell us about your experience. We appreciate all feedback as we are always looking for ways to improve. Please note that this has been passed on directly to the management team to be further investigated.
   

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5. T

   Tess

   Brisbane1 review

   2.0

   Dined on May 4, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Booking was for 11.30 but arrived to be told kitchen not open till 12 - question 1 why is 11.30 an option? Question 2 why is that not communicated when booking is made/confirmed? 2 of the 4 primary dishes were very disappointing in terms of flavour and presentation. Desserts very difficult to eat with cutlery provided ie spoons only and items very very dense so hard to “cut”. Service needed to be chased up several times eg to have plates removed, to order dessert, etc
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on May 7, 2025

   Good afternoon Tess, thank you very much for taking the time to tell us about your experience. We appreciate all feedback as we are always looking for ways to improve. Please note that this has been passed on directly to the management team to be further investigated.
   

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6. C

   Caroline

   Brisbane1 review

   3.0

   Dined on May 3, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Views, food, drinks and service all great - but music is always way too loud (been here on 3 separate occasions and every time I practically have to yell to talk to my guests), and while service is quick the table staff rarely smile.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on May 7, 2025

   Good afternoon Caroline, thank you very much for taking the time to tell us about your experience. We appreciate all feedback as we are always looking for ways to improve. Please note that this has been passed on directly to the management team to be further investigated.
   

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7. N

   Nigel

   Brisbane7 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and a lovely meal as always. Consistently good. Always a great vibe to the place.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on May 7, 2025

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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8. J

   Jane

   Queensland5 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved where we were seated! Staff extremely attentive. Nickolas was hood to chat to and very respectful.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on May 7, 2025

   Thank you very much for your kind words and 5-star review! We hope to see you again soon Jane!
   

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9. A

   Aimee

   New South Wales1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect afternoon place for good food, ambience and a range of drinks.
   

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10. S

    Sandra

    Brisbane1 review

    3.0

    Dined on April 17, 2025

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 2

    We were expecting a menu with less Asian and spicy food, everything was had with something spicy. The interesting food, like meat, was expensive, and the portion did not have 500gm. The music was loud. The waitresses did not come on time to take the dessert order. The lamb ribs were not cooked properly. I was a disappointing experience.
    

    The Terrace - Emporium Hotel South Bank BrisbaneResponded on April 22, 2025

    Good afternoon Sandra, thank you very much for taking the time to tell us about your experience. We appreciate all feedback as we are always looking for ways to improve. Please note that this has been passed on directly to the management team to be further investigated.
    

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