The Terrace - Emporium Hotel South Bank Brisbane

The Terrace - Emporium Hotel South Bank Brisbane reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Judy

   Gold Coast1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Not a great variety of food to choose from. Food is best shared with 4 people as most small plates come with 4 pieces of food. I always order pina coladas when I go out. It’s good but I had better. There are definitely room for improvement. None of the staff looked very happy. No one greeted us with smiles and one male staff weren’t too happy when we asked him to take a photo for us. But we would go back again for the view, atmosphere and food.
   

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2. T

   Tess

   Brisbane1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Booking was for 11.30 but arrived to be told kitchen not open till 12 - question 1 why is 11.30 an option? Question 2 why is that not communicated when booking is made/confirmed? 2 of the 4 primary dishes were very disappointing in terms of flavour and presentation. Desserts very difficult to eat with cutlery provided ie spoons only and items very very dense so hard to “cut”. Service needed to be chased up several times eg to have plates removed, to order dessert, etc
   

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3. C

   Caroline

   Brisbane1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Views, food, drinks and service all great - but music is always way too loud (been here on 3 separate occasions and every time I practically have to yell to talk to my guests), and while service is quick the table staff rarely smile.
   

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4. N

   Nigel

   Brisbane7 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and a lovely meal as always. Consistently good. Always a great vibe to the place.
   

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5. J

   Jane

   Queensland4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved where we were seated! Staff extremely attentive. Nickolas was hood to chat to and very respectful.
   

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6. A

   Aimee

   New South Wales1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect afternoon place for good food, ambience and a range of drinks.
   

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7. S

   Sandra

   Brisbane1 review

   3.0

   Dined on April 17, 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 2

   We were expecting a menu with less Asian and spicy food, everything was had with something spicy. The interesting food, like meat, was expensive, and the portion did not have 500gm. The music was loud. The waitresses did not come on time to take the dessert order. The lamb ribs were not cooked properly. I was a disappointing experience.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on April 22, 2025

   Good afternoon Sandra, thank you very much for taking the time to tell us about your experience. We appreciate all feedback as we are always looking for ways to improve. Please note that this has been passed on directly to the management team to be further investigated.
   

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8. S

   Sandy

   Brisbane3 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table of 3 thoroughly enjoyed a delicious lunch special of fries, greens and salmon miso skewers totally scrumptious, our son had the squid equally tender and fresh followed by my favourite almond slice with raspberry sorbet and 2 Oreo cheesecakes. The food was a delight and beautifully presented. Drinks were good including a talented Singapore Sling and lattes. The ambiance is always special with refreshing breezes and polite professional service by staff who clearly enjoy their work as indicated by smiles, conversations and genuine interest in customer opinion and satisfaction of luncheon experience. Thanks Terrace Restaurant Emporium for another lovely lunch.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on April 22, 2025

   Thank you very much for your kind words and 5-star review! We hope to see you again soon!
   

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9. K

   Kristen VIP

   Sunshine Coast23 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our third visit and it was an exceptional meal. We will be back again!
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on April 22, 2025

   Thank you for dining with us and thank you for taking the time to give us such a kind review. We're very happy to hear all of the wonderful things you've written. We hope to see you again in the restaurant soon!
   

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10. N

    Nathan

    Brisbane2 reviews

    3.0

    Dined on April 12, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    Great location and awesome views of the city , food was average for the price considering the high standard of emporium motel .
    

    The Terrace - Emporium Hotel South Bank BrisbaneResponded on April 15, 2025

    Thank you for your feedback regarding your dining experience. Guest feedback is an integral part of our growth and progression as a venue and we are looking into the points that you have raised. It is also something we actively encourage and for that we thank you for taking the time to write to us.
    

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