The Swan Hotel, Wadebridge

3.9
59 Reviews
£25 and under
British
A warm and friendly welcome awaits you from all the team at The Swan Hotel.
A lovely family friendly town centre pub with restaurant, situated at the heart of Wadebridge. The newly refurbished Swan Hotel is the perfect base to explore the beautiful local areas of Cornwall.
What 59 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.8
service
3.8
ambience
4.0
value
Noise · Moderate
91% of people would recommend it to a friend
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
1 review
Dined a day ago
Overall4food5service3ambience4

Excellent meal, apart from very long waits for service. That said, they were very busy

H
Hells
1 review
Dined 3 days ago
Overall4food4service3ambience3

Good food especially the chips. Nice staff but they needed to be a bit more attentive.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall2food1service2ambience3

They were really busy but it was an hour wait for starters alone, and after 55mins they come over to tell us they had run out of one of the starters. Mains then came about 5mins after so didn’t get chance to finish the starters. Burgers were terrible, chicken was very hard & rubbery. Chips were okay. The waiter was very good & friendly but he should have told us it would be an hour wait for food. The guy who brought the food was very rude. We asked him for more drinks, his reply was to ask someone else. Why not just say I will get someone over to you. It seems like they can’t cope with the capacity of seating in the kitchen and if that’s the case the owners should be looking into this. It’s unfair to put so much pressure on the staff.

OT
OpenTable Diner
London
7 reviews
Dined on July 25, 2021
Overall3food5service1ambience3

Food was really good, but sadly let down by poor service. Over 30 minutes from arriving before they even took our order for a drink, let alone food. Food took a long time to come out, but once it did it was all really good.

KP
KathP
1 review
Dined on July 25, 2021
Overall5food5service5ambience5

Lovely food, friendly staff, felt covid safe. Would definitely recommend.

SR
StaceyR
1 review
Dined on July 25, 2021
Overall4food4service4ambience3

The best roast beef O have had in a very long time, only critism I have is that it could have been a bit warmer

TH
TrudieH
London
2 reviews
Dined on July 24, 2021
Overall1food1service2ambience2

Husbands steak overcooked, asked for medium rare and it was barely pink. They were fine and it was returned. 2nd steak was very rare and still fridge cold in the middle. Sons katsu burger was bland, ribs were average. Refunded for the steak. Wouldn't go again. Far better places around.

SH
SimonH
1 review
Dined on July 13, 2021
Overall5food5service5ambience5

Lovely food, generous portions and friendly staff. Recommend 👍🏼

IT
IanT
1 review
Dined on July 12, 2021
Overall4food4service4ambience4

Visited twice in a few days second time had Excellent meals and service from staff was excellent

M
Marge
London
30 reviews
Dined on July 12, 2021
Overall1food2service2ambience1

I cannot begin to say how disappointed I was with the experience. Our waitress tried hard but that did not make up for a lack lustre reception, dreadful food and zero atmosphere (shouted across the bar by said waitress after 20 mins of silence: “someone sort out the music, this is dreadful” and 20 mins later the sound of silence was still deafening. Our food came at different times and when arrived some dishes were still missing. The most telling of all - when my husband asked for his steak medium rare he was told “it comes how it comes. No one has ever complained”. It may be newly refurbished but they have some bigger issues to sort out. A birthday meal we’ll hope to forget.

BW
BethanyW
Newcastle
2 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Fantastic food and decorated to a high standard. Staff are attentive. Our waitress Bonnie did a fab job making sure we were happy and chef sam’s food is to die for

OT
OpenTable Diner
1 review
Dined on July 9, 2021
Overall2food2service1ambience1

Was waiting 45 minutes for drinks and customer service was shocking

BM
BirthdayMum
1 review
Dined on July 9, 2021
Overall4food5service4ambience4

We had a party of 5 ranging from 17 yrs to 80 yrs. We enjoyed the seating made up of a booth. It was cosy and intimate. The waiters and waitress seemed over busy and we didn’t get just one waiter which would have been preferable. The food was hot and delicious and the service was quick. My relatives were staying at the hotel upstairs and were also very happy with their room. We would return as the kids liked it too!

K
Kate
Oxford
4 reviews
Dined on July 8, 2021
Overall4food4service3ambience3

Food great..but warning, jumbolya very hot and spicy.

SL
StephenL
Cornwall
1 review
Dined on July 6, 2021
Overall4food4service5ambience4

Good food, reasonably priced and attentive, helpful staff; thanks Amy & Issy

KM
KarlM
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Very friendly and welcoming staff who looked after us all evening. Given the challenges in the hospitality sector with staffing levels, staff at the Swan were superb. There was even a button on our table to press if we needed something. The food was excellent and very good value for money. We ate upstairs and the room was lovely and spacious. Will definitely be coming back!

LM
LornaM
Cornwall
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Absolutely amazing...last minute find and loved the food, the staff , overall fabulous xx

D
Dena
London
3 reviews
Dined on June 30, 2021
Overall4food5service4ambience4

I enjoyed the seafood jambalaya and it was cooked without the mussels as asked. It was very tasty. My other half had the deep fried steak, which he really enjoyed and would definitely have again. We would recommend this restaurant.

NR
NickyR
1 review
Dined on June 27, 2021
Overall4food4service4ambience4

Great service and the food was good pub grub. Would return

PS
PaulS
Cornwall
1 review
Dined on June 27, 2021
Overall5food5service5ambience5

Very organised, speedy service and attentive staff. A great local for us, each time we have family down The Swan is our first choice for meals.

TS
TravisS
West Sussex
1 review
Dined on June 24, 2021
Overall4food4service5ambience5

Great food and great service. Waitress really friendly and helped recommend a nice river walk after dinner

OT
OpenTable Diner
Manchester
1 review
Dined on June 24, 2021
Overall5food5service4ambience5

Booked the Swan Hotel as a last minute booking for something to eat, food and service were great. Portion sizes were excellent. Staff friendly and the COVID measures they have implemented (bell service) were a great idea. Highly recommend the food here!

DK
DarrenK
1 review
Dined on June 23, 2021
Overall5food5service5ambience5

Definitely recommend good food and fab service. Really enjoyed

T
Tina
Cornwall
1 review
Dined on June 20, 2021
Overall5food5service5ambience5

Great food great service
Love eating there, when I come down next year I hope it will be the same.

S
Smm12
1 review
Dined on June 20, 2021
Overall2food3service1ambience2

Went in for a Sunday meal. There was not one vegan option but the chef kindly made a vegan meal for me.

The waiter was kinda of short with us, seemed like we did something wrong?

Our drinks came and the glasses had old hot pink lipstick marks on, not great.

The food was nice, good price.

The music was terrible, really loud and just seemed not the right setting for the pub. The tables were also really sticky.

Overall would not go back which is a shame as its in a great location and seems popular.

CB
CarolynneB
1 review
Dined on June 17, 2021
Overall5food5service5ambience5

Everything was very good except we couldn’t get what we wanted for lunch it is only available for the evenings now. We didn’t know that when we booked.

HD
HazelD
1 review
Dined on June 13, 2021
Overall1food1service1ambience1

Booked a table for 4 to eat. Arrived 5 mins before and had to wait in a queue to be seated. Very unorganised with few staff working and tables had to be cleaned and sanitised before we could sit down.
Only 1 member of staff running the bar which had a backlog for drinks orders.
Sunday food menu was poor with little variety to choose from.
We decided to eat elsewhere

SM
SarahM
Gloucestershire
1 review
Dined on June 13, 2021
Overall5food5service5ambience5

Extremely helpful & accommodating staff, food was really lovely and exceptionally good value.
Really reassuring Covid measures in place.
Would highly recommend!

AH
AprilH
Cornwall
1 review
Dined on June 3, 2021
Overall5food5service5ambience5

We were served by Amy who was incredible with our children. She asked there names and was extremely friendly and accommodating.

b
botanyjo
Cornwall
2 reviews
Dined on June 2, 2021
Overall4food4service4ambience4

First time eating out indoors since December and we had a great experience and I'll be going back again.

W
Woodbutcher
Cornwall
1 review
Dined on June 2, 2021
Overall4food4service4ambience4

It was very busy when we visited, but we were seated and served very quickly. Food was very good and we enjoyed every thing ordered, can recommend the fish and chips good size portions

OT
OpenTable Diner
Surrey
2 reviews
Dined on May 30, 2021
Overall1food1service1ambience1

15 min wait to take order, almost an hour wait for the food to come. Service was curt at best, at times even rude.

Food was wrong when it arrived - when I queried it, was met with the right words but an air of irritation that I’d queried it but it was rectified, of sorts. It turned out waitress didn’t know her roast meats and we worked out after the event she’d given the wrong plates to the wrong customer (which we’d tried to clarify at the outset). Food was also like warm and congealed - prob sat under a heat lamp for too long.... one meat portion was tiny and what was there looked like it had been ripped off the joint

We were overcharged - had to ask for a different person to get copy of the bill (which we weren’t given when we paid, which was upfront) to check this as we’d been assured it hadnt been the case.

Phone rang incessantly, no one answered - in fact, staff were told ‘ whatever you do don’t answer the phone’. Poor potential customers. Drove me mad.

Such a shame because we’ve eaten there a lot between lockdowns, and had some great takeaways and fab service in the past. It’s been our choice to eat out locally on many occasions.

I get that it’s busy, and stressful esp in COVID times and I sympathise. But everyone who’s read the news knew it was going to be heaving this half term week, so why the shortage of staff?? The customers aren’t an unwanted by-product of the job, they’re the reason for the job. We were keen to support local businesses now they’re opening up again but we have cancelled our booking for later in the week, so thats one less booking to cater for. We’ll give it a miss for a while. Such a shame.

WS
WendyS
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Absolutely lovely food and plenty of it. Friendly and helpful staff. We will return.

AL
AmyL
Manchester
2 reviews
Dined on May 28, 2021
Overall5food5service4ambience4

Very lovely food, if you book online the table might not be enough seats as it’s located by a computer so maybe easier to ring to book

OT
OpenTable Diner
Cornwall
1 review
Dined on May 28, 2021
Overall5food5service5ambience5

Booked a table for mum and dad as they have been locked up during covid! Really lovely atmosphere , nice friendly staff and the food was great , I popped along after for a drink and they really make you feel welcome and all covid safe
Thank you!

C
Cornishboy
Cornwall
1 review
Dined on May 23, 2021
Overall3food2service2ambience5

Sunday roast came out cold. The staff seemed a bit "stressed"

JC
JimC
1 review
Dined on May 22, 2021
Overall4food4service4ambience3

Food reasonable but peas and mushrooms on mixed grill cold. The music was too loud and not appropriate for a relaxed eating environment

KP
KimP
1 review
Dined on May 22, 2021
Overall2food1service1ambience2

We visited on saturday for a drink first before going for a meal booked else where.
When we arrived the lady who saw to us wasnt very welcoming in the way she spoke to us.
She showed us to our table which was upstairs. Said she would be back in a minute to take our order. This took longer than expected for her to come back therefore we ordered 2 drinks each as we were short on time.
20 minutes later we were still sat there with no drinks. Someone walked by and asked if we had been served so we explained weve been waiting 20 minutes and still hadnt had them.
He went to chase it up, came with them and was apologetic.
The atmosphere upstairs was very cold.... I know you have to keep it ventilated but I feel it was far to cold. We had to keep our coats on.
Also noticed that the table hadnt been wiped down before we were taken to it as it had salt on it and we were only there for a drink!

OT
OpenTable Diner
Cornwall
1 review
Dined on May 22, 2021
Overall1food1service1ambience1

In fairness the place looks nice and reviews about the food seem good.
Unfortunately we didn’t get to experience it.
We booked 2 tables for lunch at 14.30 via the App and 10 of us drove from Padstow- only to find the kitchen stops serving at 14.30.
We were told that they hadn’t got the booking (even though it was confirmed by email and on the App).
The kitchen didn’t start service until 17.00.
Not good and does not encourage me to use Open Table in future.

MH
MickH
Cornwall
1 review
Dined on May 21, 2021
Overall5food5service5ambience5

Good food.
Good atmosphere .
Staff really trying hard to make sure we had a good time.
Definitely go back.

FAQs

You can order delivery directly from The Swan Hotel, Wadebridge using the Order Online button. The Swan Hotel, Wadebridge also offers takeout which you can order by calling the restaurant at 01208 223990.

The Swan Hotel, Wadebridge is rated 3.9 stars by 59 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.