The Sur House

4.5
218 reviews
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$31 to $50
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Californian
The Sur House, at Ventana Big Sur, serves award winning cuisine in an awe-inspiring setting. The restaurant’s warm, rustic interior opens onto its legendary terrace where panoramic views of the ocean and rugged Big Sur coastline stretch for more than 50 miles. The cuisine makes use of the abundance of California’s Central Coast with local, simple, sustainable ingredients, including items from Ventana’s own organic garden.
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What 218 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.5
service
4.6
ambience
3.9
value
Noise · Quiet
85% of people would recommend it to a friend
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s
9 reviews
Dined 4 days ago
Overall 1food 1service 1ambience 4

After I left I got very I'll and was admitted to ER, you should verify cross contamination

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HS
1 review
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

Visiting Carmel for the weekend from Los Angeles, and Sur House was our best meal by far during our entire stay. Loved the food, view and top notch service. We were allow to sit outside since to terrace was closed but we got a lovely table with a view inside.

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G
San Francisco
1 review
Dined on January 4, 2019
Overall 4food 3service 5ambience 5

The food was good, but not outstanding. Service made up for that some as it was superb!

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EM
Denver
2 reviews
Dined on December 31, 2018
Overall 4food 4service 4ambience 4

Menu for lunch is small and on top of that they were out of a couple things which we were not informed of up front. Other than that food was excellent and of course location is spectacular.

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LS
San Francisco
1 review
Dined on December 27, 2018
Overall 5food 5service 5ambience 5

Fabulous view from the terrace and parts of the dining room. Lunch is very reasonably priced and the food was light, elegant, and delicious! Highly recommend for a perfect quick stop off PCH / Hwy 1

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OT
New York Area
1 review
Dined on December 26, 2018
Overall 3food 3service 5ambience 3

We had high expectations, but the food was a cold and there wasn’t as much ambiance.

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m
San Francisco
10 reviews
Dined on December 24, 2018
Overall 2food 2service 2ambience 4

Have eaten here several times since the reopened. The first time was great. This time the food was mediocre. My daughter ordered the Opah fish whIch was seriously undercooked (we are all fine with pan seared but this was raw). It was bland, no seasoning. My steak was nothing special. The duck was overcooked and flavorless. The green goddess dressing on the salad was not green goddess at all - lacking the chives and greens flavors...and it was drenched. Desserts weren’t bad. Our waiter was good but they kept taking away plates before everyone at the table was done - bad manners and made us feel rushed. The place was empty at 7 pm on Xmas eve. Really disappointing the restaurant has gone so downhill after all the improvements and new chef. My daughter had a very bad experience recently also when a huge noisy wedding was on the patio and she wasn’t forewarned. So much for her romantic quiet dinner - ruined.
Hoping they do better. We live there part time and not many options for a nice dinner.

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OT
Columbus
1 review
Dined on December 17, 2018
Overall 5food 5service 5ambience 5

Birthday dinner

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KC
Central Coast
3 reviews
Dined on December 8, 2018
Overall 1food 1service 1ambience 1

Made reservations on open tabble but restaurant was closed :( Long drive for nothing and every where lese booked

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OT
New York Area
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Amazing food, excellent view and laid back vibe.

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HH
Los Angeles
2 reviews
Dined on November 23, 2018
Overall 4food 2service 5ambience 3

For Thanksgiving Dinner I chose “Roasted Turkey” and was very disappointed. The turkey had no taste, looked as if it had been cooked in a pressure cooker and was cut in huge thick lumps instead of properly carved. It was also so tough that I couldn’t cut it.
I informed the waiter but no-one talked to me about it.
The meal was very expensive for a Thanksgiving turkey dinner ($95 before tax and gratuity). especially because I couldn’t eat most of it.
Probably will not eat at The Sur House again and certainly will not recommend it.

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TT
New England
8 reviews
Dined on November 22, 2018
Overall 4food 5service 4ambience 5

Thanksgiving at the Sur House was a magnificent treat. While turkey was on the menu, other fabulously creative options attracted our party and they were scrumptious -especially the cioppino, potato crusted ling cod with fennel and butternut squash risotto. Dining al fresco with absolutely stunning views of the ocean and mountains made this Thanksgiving perhaps the most memorable of my life.

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GS
London
9 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Simply superb! Outside seating with a view which was unexpected but very worthwhile!

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K
San Diego
58 reviews
Dined on November 20, 2018
Overall 3food 3service 3ambience 4

Beautiful venue. Food ok, overpriced. Pretty much paying for the view!’

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SQ
San Francisco
5 reviews
Dined on November 20, 2018
Overall 4food 5service 5ambience 3

We had dinner and breakfast. The ingredients were top notch (the duck and crab quality was excellent) and there was a large selection for every course and meal. Our only complaint was the pricing.

At dinner the menu only offered four courses for $95 - much more food than we ever eat. Fortunately, we had read an Open Table review revealing that the many offerings for each course were also available ala carte. Unfortunately, all of the appetizers were $22 and all of the salads/soups (including a simple green salad) were $20, without regard to the type of ingredients or difficulty in preparation. Mains ranged from $34 for fishto $54 for steak, even though the preparation was well executed by fairly ordinary for this level of restaurant.

Breakfast inclusion in our room rate gave is what initially seemed like a generous $90 credit. Unfortunately, our breakfast of two mimosas, an ordinary eggs+bacon+home fries plate, a tasty crab benedict+bacon, and a coffee and capuccino was $124.

The dining room is your typical large and fairly noisy "nice golf club type" facility, which seems more suitable for families than a romantic night out. Breakfast is served in the outdoor seating area, which is approx 4 miles from the ocean, on a windy hilltop. It has a view looking over the top of an grotesquely trimmed 20ft high fir hedge that obscures all of the land between the restaurant and the coast. The outdoor seating area behind that part of the restaurant is nice, but has no view.

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JL
San Francisco
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

One of my favorite places to visit when down in the area. Awesome views when clear and excellent food and service.

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OT
1 review
Dined on November 16, 2018
Overall 5food 5service 5ambience 5

Amazing view, with great staff, and great food

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B
Washington DC
9 reviews
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

Amazing experience. Great food and service.

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OT
1 review
Dined on October 29, 2018
Overall 5food 5service 5ambience 5

Great views delicious food!! Do it, eat there!

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AT
San Francisco
5 reviews
Dined on October 27, 2018
Overall 5food 5service 5ambience 5

Really exceptional service. Great food with nice portions (not too much). Great wine list too at reasonable prices. I would definitely recommend this restaurant to anyone.

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RJ
New Orleans
1 review
Dined on October 27, 2018
Overall 3food 1service 5ambience 5

View was magical! food was overpriced and not good..drinks were just o.k.

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BR
San Francisco
2 reviews
Dined on October 26, 2018
Overall 3food 2service 5ambience 3

Spent 2 days "glamping" at Ventana so had to try dinner here. My Birdman cocktail was delicious and apropos since we had just spent a delightful 3 hours with the local falconer and some of his birds. Wine selection was good but not many local selections. Food was ridiculously overpriced and way too fussy -- more of a "food as art" experience than delicious fine dining. Some was delicious -- particularly my tiny serving of short ribs -- but after fabulous meals at Post Ranch and Big Sur Bakery -- we were underwhelmed. Also couldn't enjoy a view, even at sunset in warm weather, because the only outdoor area was off limits due to a wedding reception booked there. So overall, meh.

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n
Las Vegas
2 reviews
Dined on October 25, 2018
Overall 5food 5service 5ambience 5

Great lunch menu. Amazing location. Fantastic service.

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J
New York Area
2 reviews
Dined on October 21, 2018
Overall 5food 5service 5ambience 5

Excellent food and exceptional service in a upscale cozy cabin atmosphere

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SG
Central Coast
1 review
Dined on October 21, 2018
Overall 2food 3service 1ambience 5

Paco was the laziest waiter. He tooled around the restaurant trying to look busy while avoiding giving his tables any actual service. He appeared to struggle to complete a sentence when speaking to us. Worst service I've had in years. If you go to Sur House, avoid Paco.

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P
Chicago
14 reviews
Dined on October 20, 2018
Overall 3food 2service 2ambience 3

We have eaten here twice since we are staying on property and there is not much choice. The food is uneven. The seasonal chicory salad was good as was the salmon. The pork was way over-salted and strangely seasoned. And the pear parsnip soup was brown glop. And how about just giving us butter or olive oil for the bread instead of weird pink pickles. This place is trying too hard to be different without much success. The service can best be described as “server-first.” They will not hesitate to interrupt your conversation if they want to talk to you or yank away a plate.

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s
Central Coast
4 reviews
Dined on October 19, 2018
Overall 4food 4service 5ambience 5

Beautiful outdoor seating with panoramic views of the Big Sur Coast. Limited lunch menu but the dishes were creative and delicious.

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C
San Francisco
2 reviews
Dined on October 16, 2018
Overall 5food 5service 5ambience 5

Lovely restaurant. Food is exceptional. Great place for a date or a relaxing drink with friends. Superb wait staff. Views are incredible. Try the abalone appetizer - it is wonderful! We shared the salmon and steak entrees. The started salad was equally good. It is a place that you can get dressed up for, or come in casual clothes. Everyone is welcome!

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c
Sacramento
5 reviews
Dined on October 15, 2018
Overall 5food 5service 5ambience 4

Cuisine is quintessential California made with fresh, local ingredients. Dining while overlooking the Big Sur coastline, well, it doesn’t get much better! The cioppino tasted of the sea and all fish was fresh and delicious. The swordfish entree was also excellent and served with a corn and soba noodle pho broth. So worth the drive from Carmel.

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MK
Baltimore
6 reviews
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

Great server, fabulous food & nice people

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c
San Francisco
4 reviews
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

Incredible locally sourced ingredients beautifully prepared in a magnificent setting. Can't say enough about this venue

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OT
Central Coast
1 review
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

We went there at noon. Have a good oceanic view with sunny day from the restaurant. Food is pretty delicious.

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AS
1 review
Dined on October 8, 2018
Overall 3food 2service 1ambience 4

Pro: can’t beat this view for sunset. Great cocktails too!
Cons: terrible service and mediocre food for the price. Waited over 10 min and no one came to our table so we talked to the hostess who sent someone over 5 min later. That is unacceptable for a restaurant at a 5 star hotel.
The food left much to be desired. The desserts were especially weak and frankly embarrassing for the chef. Worst Apple tartine with a crust that came straight out of the freezer section or Costco. The chocolate mousse tasted old and could easily have been from the frozen section of Costco as well.
They did not ask how I wanted the duck cooked. It came out very well done. The pieces were not tender.

Overall do not recommend for dinner but def a good spot to get drinks and watch the sunset. The PCB cocktail was excellent.

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TC
Nashville
1 review
Dined on October 8, 2018
Overall 3food 3service 3ambience 3

We were super excited to sit outside with a beautiful view of the coast. Unfortunately, we were told they would not be having dinner service outside which was the only reason I made the reservation. They should tell you when making the reservation if there will be no outdoor seating. They also say pet friendly, which is true. However, if They do not allow you to sit outside, there is a designated “dog friendly table” that is right in the aisle way. Food was good. The jalapeño grits were amazing!

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S
Central Coast
8 reviews
Dined on October 7, 2018
Overall 5food 5service 4ambience 5

This is the place to go for a lovely and relaxing lunch while visiting Big Sur. The food and view is amazing. The new outside bar provides an additional option to table dining. Food is fresh and creative. A special treat!

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f
Los Angeles
5 reviews
Dined on September 28, 2018
Overall 5food 5service 5ambience 5

Had the most wonderful relaxing lunch on a road trip on our way up to Carmel. Perfect stop over! Lovely staff - beautiful food and wine! Fabulous view .....

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MG
1 review
Dined on September 23, 2018
Overall 3food 3service 5ambience 4

We got to The Sur House an hour and a half before our reservation and took advantage of the (pricey but typical for Big Sur) cocktails and sat outside by the fire. Even with the fog obstructing all views, it was a romantic setting to start our evening. The dinner was good -- and our waiter was lovely and made our evening for sure -- but I would not qualify it as being worth the price that comes with the pre fixe menu. For the more adventurous eaters, perhaps - but for my palate, I would say the cost far outweighed the food and the ambience combined.

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OT
New York Area
1 review
Dined on September 20, 2018
Overall 5food 5service 4ambience 5

Great food. Beautiful spot. Precise service, if a bit sterile. Would definitely come back.

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ED
Philadelphia
5 reviews
Dined on September 20, 2018
Overall 5food 5service 5ambience 5

We stayed at Ventana for 5 glorious nights and had dinner at Sur House every evening. The service was wonderful. On our first night, Tom took the time to take some wonderful photos of me and my husband out on the patio. He then delayed dinner since we were having such a wonderful time sitting at the outside fireplace. He even brought us blankets. All our dinners were delicious. We also did the "Sip like a Sommelier" event one evening. What a special treat! Paco and Alvin were absolutely terrific, pairing 5 courses with delicious wine and food. So, we fell in love with Ventana and Sur House and we can't wait to go back.

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g
San Francisco
2 reviews
Dined on September 14, 2018
Overall 3food 3service 2ambience 5

Work on steps of service especially since you are suppose to be a gem in the area. Server attentive level almost none existent had to ask busser/food runner for items and to get the server.

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