The Sur House

Great food. Beautiful spot. Precise service, if a bit sterile. Would definitely come back.

Work on steps of service especially since you are suppose to be a gem in the area. Server attentive level almost none existent had to ask busser/food runner for items and to get the server.

Ventana has always been a special spot for me. You are sitting above the trees and looking out to sea yet protected from wind. For of us were there for lunch with a limited menu but everything was delicious and the service was outstanding. We mentioned that it was my husband's birthday and they wrote Happy Birthday in chocolate on his dessert plate. This is a place for romantic couples, quiet adult parties and anyone who wants a peaceful scenic and delicious meal in one of the most beautiful places in the world. Cozy indoor seating is also available. My only complaint: Sur House is a new silly name. Locals have and always will continue to call it simply "Ventana."

We celebrated for our anniversary

This was an amazing find when visiting the area on vacation from the UK. The location is stunning and the food and service excellent. We will be back again for sure

Evening started out wrong, but ended up pretty perfect. The waiter was charming, informed, and attentive. There is a tasting menu, but you can choose “a la carte.” The chef dishes were creative and, for the most part, amazingly tasty. There was so much attention to details. The heirloom salad was sweet and had just the amount of seasoning, garnish, and vinaigrette. See photo. The Second was lobster and crab with polenta. This dish was just amazing and should not be missed. The alaskan halibut was fresh and served with a kimchi broth with greens. I felt some of the mixed greens conflicted, but overall an amazing dish. The deserts were creative. The negative was the hostess sitting, a problem noted on yelp. Maybe,we were have been better treated if we said we were staying at the resort.

We had a wonderful and unique dinner at The Sur House. It’s a set price for 4 courses (including dessert) which are just the right portions. You pick from 4 or five options for each course and although they aren’t huge, by the time we finished dessert we were quite full. The presentation is fabulous and every course was unique but very tasty. The service was very attentive (Paco was our server) and the whole evening was relaxing and special.

Found the portions small, service really slow and prices high. Can't beat the view though!

Excellent food and service. A little pricey but worth it if you want a great dining experience.

Bartendress seemed perturbed.....only 2 patrons seated at bar eating a meal...We had to wait over 15 minutes to order simple drinks (vodka/soda and margarita/rocks). We were then seated in what appears to be an 'addition'....ambience divorced from the balance of restaurant. Room was very noisy and had a 'cafeteria' feel. Garden sculpture covered in cobwebs....yet nicely lighted. Appeared to be a significant lack of attention to 'detail'.

Great place in beautiful Big Sur. Food was very fresh and flavorful. Great service but the view and environment steal the show. We would have liked to see more vegan options.

We had a lovely evening. The food was good, but not extraordinary. Both salads we chose (pasta salad and gem lettuce) were good but high-priced for relatively simple fare. The three stars of our experience were the cavatelli (which I had as my main entree), the egg-in-a-hole, and the parfait for dessert. Our waiter was perfect- attentive but subtle in his appearances...

We took a motorcycle ride out to Ventana to have a nice lunch and enjoy the views. It is always a special destination point for a ride. The menu, however, seems much more limited than my last visits. It's still a great place to visit.

Fantastic setting, great food, the service was a bit loose but we loved the experience overall

Anniversary

It was our anniversary and the staff was wonderfully attentive and helpful. The food was fresh and fabulous. This is a beautiful spot to which we will definitely return.

Stunning! The view is unbelievable. Food is original and really great blending of flavors. Service got a ding for the bartender who had a bit of a hurried attitude and we were the only ones at the bar. Hostess and our table server were wonderful. Pricey but paying for a world-class view on the deck. Avocado toast and oyster wraps, food of the Gods.

Amazing place. Gorgeous patios with the best views in the world. 4 course dinner. Each plate was amazing

Amazing! Went out of their way to make our dining experience fantastic.

Our first experience at the sur house and it was amazing! Our view was spectacular and the food was scrumptious💛

great location, great view, great for an overnight getaway.

Juan was our server. He is a real pro; efficient, warm, knowledgeable about the menu, the area. He added another great addition to our experience. The manager greeted us warmly, and checked on us through out our dinner. It made us feel very well taken care of. The food was Really good. The cucumber gazpacho, duck, ok so the entire tasting menu was outstanding. The chef and his team made us wish we lived a Lot closer. The setting doesn’t get any better. The crowd at the bar was eclectic and fun. The lighting, tables,decor, hostess, busser, expo all great. We bought the kitchen staff a round of drinks, because I know their efforts were above and beyond. Ventana is a business that is well run, and the staff is top notch. The bill was worth every penny.

The food is not good. The service is not good. Fish and seafood are not fresh or cooked properly. Wine was vinegary (likely from not being stored properly). Our waiter made no conversation with us, gave us no insight into "what's good around here," literally nothing. Ambiance was quiet, which was fine. View is nice. But not worth $100/person for bad food, bad service and bad drinks.

We came with low expectations since we had previously had very poor service. This time we had a server named Juan who was courteous and always smiling. That goes a long way! Both service and food were excellent and on a very warm summer night it was such a treat to eat outside enjoying the magnificent view!

The ambiance is delightful. I was disappointed in the amount of fresh juice that I got for what I paid.

4 course Chef’s tasting menu was really good. Portions were just right so you didn’t feel stuffed by the time you got to the main dish. Service was awesome. Would def. recommend to try out at least once. Make sure you sit outside. Views are amazing.

Incredible setting overlooking the Pacific Ocean. Outstanding food and service.

Anniversary

The view and ambiance are spectacular! Lunch was so-so, but we'd come back regardless as the setting merits at lease one visit whilst in Big Sur. We also came back a 2nd time for a glass of wine at the bar--good selection and very relaxing after hiking all day.

Excellent service and delicious food! Stunning views.

The food was very disappointing for both of us, and the check made it feel even worse. It’s a beautiful location, but that did not make up for the miss on th food.

Beautiful nature, great wines and delicious food, the drive is worth it. You will not be disappointed!

We were there for our anniversary and they noted that and mentioned there would be a dessert with "happy anniversary" on it but that never showed up. Strange because I also told the hostess that and she noted it also. Food was mostly good but my fish was not up to the level I'd hoped. Nice dinner anyway with the view, etc.

The service a bar was terrible and set a bad tone for evening. We were kind of invisible when wAiting to order drinks. I waited 20 minutes while everyone else was being served . The restaurant wasn’t busy. The food was “ok” for 95 dollars per person. Bread was old, meat was a bit tough and dessert mousse was inedible. The setting of the restaurant is sublime but they really need to either kick up their game in regards to food quality and service or go back to being a more casual dining experience.

Amazing view!!! We sat outside on the amazing patio, lots of seating option. I do admit, we are overlooked by our bartender, but the views were unbelievable. Seated for dinner on the patio, and our server was the best! Very knowledgeable, interesting, perfect timing. The food was very good (not amazing) but we will be back anyway! Great place to have drinks and forget about life for awhile.

We had a really good time. It was beautiful out, the food was good and our waiter was very friendly. Aside from the VERY RUDE and INATTENTIVE Bartender we had a good experience and would go back. Couldn’t let one person ruin our time. Thankfully everyone else was very friendly. Oh and the live music on the patio was awesome. He really was great and unexpected!

Pricey yes, but worth it. Great outdoor space, service and food. Highly recommend

Very nice meal. Only problem was that my steak was cooked rare, and not medium rare plus as requested. Beautiful setting overlooking the coast and ocean (fog). Perfect temperature. Nice options on the fixed-price menu.

Absolutely breathtaking view! Service was outstanding both at the patio bar and at our table. The food was just okay. We both ordered the sirloin and it was more like sliced London broil with some gristle. Very disappointing. That being said, I would definitely go back!! I’d just order something different.

Our anniversary dinner was perfect. Excellent service, outstanding food and a view of one of the most beautiful coastlines in the world.