The Sur House

4.4
358 Reviews
$50 and over
Californian
**As of July 15th, 2020 Ventana Big Sur is only accepting reservations for guests staying at the Ventana Resort. **

The Sur House, at Ventana Big Sur, serves award winning cuisine in an awe-inspiring setting. The restaurant’s warm, rustic interior opens onto its legendary terrace where panoramic views of the ocean and rugged Big Sur coastline stretch for more than 50 miles. The cuisine makes use of the abundance of California’s Central Coast with local, simple, sustainable ingredients, including items from Ventana’s own organic garden.

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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 358 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.7
food
4.5
service
4.4
ambience
3.5
value
Noise · Moderate
60% of people would recommend it to a friend
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MV
vipMVDance
Adelaide
34 reviews
Dined on March 12, 2020
Overall5food5service4ambience5

Wonderful dinner with complex flavor combos. The chef's tasting menu was delicious as it was creative. Unobstructed view of the Pacific Ocean make it an extra special spot

JB
JudeB
San Diego
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Incredible in many ways. Not very sophisticated when it comes to wine. I dropped a bottle of 2010 Justin Isocoles RESERVE.....2 Hours before our reservation asking them to decant NOW to open up the bottle. When we got there the waiter shows up at the table with the UNOPENED bottle !!!! It was not decanted. They did not realize that a 10 yr old Bordeaux style wine needs opened and decanted???? They were very apologetic but sheez the price of that place should have somewhat more accommodating wine service and knowledge. Ambiance great, food tremendous....wine knowledge and service ???????

B
vipBarry
San Francisco
10 reviews
Dined on March 7, 2020
Overall1food2service2ambience3

We dined at Sur House on two consecutive nights during our anniversary stay at Ventana.
On the first night, we ordered a bottle of Ridge Montebello Chardonnay at $165. When the wine was brought to our table it was a bottle of Ridge Chardonnay ($50 retail). We were told the Montebello was out but this was the same at the same price. Knowing that was not the case, I told them to take it back. Moments later they brought out the Montebello Chardonnay that they supposedly were out of. The manager lurked in the background and wouldn't talk to us. This was clearly an attempt at fraud bait and switch.
We shouldn't have gone back the second night, but we were tired and decided it was a one time thing. We both ordered their most expensive dish, a $85 rib eye special. When our main was served it clearly was not a ribeye, but a sirloin. We pointed this out and they took it back to the kitchen and then brought it back and said the ribeye was out. A second bait and switch.
This place is dramatically overpriced in every way with questionable quality and clearly looking to rip off their customers. Do not go here! Repeat, do not go here!

MD
MarcD
San Francisco
1 review
Dined on March 5, 2020
Overall2food5service5ambience2

We have been to the Sur House many times over the years; we love sitting on the deck outside having great food and great drinks, chatting with people at the next tables.
For this visit we were sent quite a few emails confirmations to make sure that we were coming, and we replied of course.
The food was great and the service was very attentive.
But when we arrived, after a 3 hour drive from the Bay Area, we were told that the outside deck "was not open". That was one of the main reasons we come so we can sit outside while we eat and drink. And also...the bar was closed! That would have been good information to know before we committed.
We were quite disappointed this information was not transparently provided to us and that our 6 hours of driving was not worth the trip to the Sur House, in our opinion.

K
Kristin
Central Coast
5 reviews
Dined on March 2, 2020
Overall5food5service5ambience5

We love the Sur House. The view is amazing. The food is delicious. It is amazing place to sit and enjoy the scenery while eating a nice lunch. We had an excellent visit and look forward to our next visit when they reopen after shelter in place is lifted. We miss The Sur House.

l
laborpayne
Los Angeles
7 reviews
Dined on February 24, 2020
Overall5food5service5ambience5

Wonderful!!

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OT
OpenTable Diner
San Francisco
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Service was wonderful and so was the food! The ambiance was perfect for my friend’s birthday

DN
vipDateNightDinner
Tampa
13 reviews
Dined on February 21, 2020
Overall4food5service4ambience5

Food fresh and deck was serene. Service was competent but not refined. Wine list was jaw droppingly expensive.

DM
DeenaM
Los Angeles
1 review
Dined on February 16, 2020
Overall3food4service2ambience4

The wait staff needs better management and organization. We made a reservation and when we arrived there was only 1 table available which was given to us with no options. Within the next 5 minutes, 4 tables with views became available but we couldn't move to one of them since we had already been seated. I would've gladly waited 5 minutes for the view table. When are food came, our waiter asked if we wanted "share plates." We said yes. We never received the share plates. Our water glasses sat empty for 15 minutes. I ordered a 2nd glass of wine which came 15 minutes later when we were getting ready to leave. The food was good and a pretty spot, but the service was not in line with expectations.

OT
OpenTable Diner
Los Angeles
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Me and my girls had diet restrictions and we went on Valentine’s Day weekend where they strictly had a set menu. They still made an accommodation for us to make exactly what we requested. Great service with tasty, tasty food.

KW
vipKariW
Naples
3 reviews
Dined on February 15, 2020
Overall3food2service3ambience5

We do a lot of fine dining and I would not recommend The Sur House to anyone. The cost is fine dining but the service and quality of food is far from it.

J
vipJiroub
New York Area
7 reviews
Dined on February 8, 2020
Overall5food4service4ambience4

Food quality and preparation were excellent. Service was very good. Outdoor breakfast with an outstanding view of the Pacific was unforgettable.

G
vipGreatauntof3
Chicago
16 reviews
Dined on February 7, 2020
Overall5food4service5ambience5

Great alternative if you are dining in Big Sur. Upscale California dishes.

OT
OpenTable Diner
San Francisco
1 review
Dined on February 1, 2020
Overall4food3service5ambience5

Excellent service great ambience beautiful view… but not impressed with the food.

C
vipCoach
Tahoe
9 reviews
Dined on January 22, 2020
Overall3food4service3ambience2

Live piano music was better than recorded but far too close to our table. Part of a great dining experience is to be able to converse with others in the party.... music made that impossible. Also wine captain has a strong accent and with the loud music there was no way to understand her recommendations. Help!

L
Loulou
San Francisco
1 review
Dined on January 20, 2020
Overall5food5service5ambience5

Wonderful meal and experience. Definitely recommend!

PC
PabloC
1 review
Dined on January 19, 2020
Overall5food4service4ambience5

Great view from the terrace lunch, and pretty good food and service.

OT
vipOpenTable Diner
San Francisco
8 reviews
Dined on January 17, 2020
Overall3food3service2ambience4

This place isn’t the same place and quality!
Lousy service and food wasn’t very good but the view and ambiance was epic..We will be back again to give the SUR House another try

R
vipRandall
Houston
28 reviews
Dined on January 2, 2020
Overall5food4service4ambience5

Best hamburger with a view in all of California!!

OT
OpenTable Diner
Los Angeles
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

Have visited this peaceful and perfect property for our engagement, Anniversay and the new year celebration! Always a joy and service, food, view and experience is perfect.

MH
MarshaH
Charleston
1 review
Dined on December 31, 2019
Overall3food1service4ambience5

The view incredible. Food nothing special at all. Talking at tables were too loud to enjoy the ambiance.

J
Josrob
San Francisco
4 reviews
Dined on December 30, 2019
Overall3food3service4ambience4

The location is stunning, but the food isn’t especially notable. It is attractively presented, but it looks better than it tastes. Service is good.

OT
vipOpenTable Diner
New England
2 reviews
Dined on December 27, 2019
Overall4food5service4ambience5

Services is good, the view is awesome. But something happened and it took an hour for us to get the food.They gave us a huge discount on our order due to the mistakes. But sadly, we missed the time to view the McWay Fall due to its too dark when we get there (5:30pm) And if the food didn’t take an hour, we will for sure get to see the fall. Now, we need to have another trip to see the fall.

PC
PatriciaC
Hawaii
2 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Ventana's restaurant is very expensive, but the food is so phenomenal that you won't regret splurging. This particular night we selected the Chef's Prix fixe meal with wine pairings, and were not disappointed. The wines were perfect for each course, and each course was more delicious and beautifully plated than the one before. Our waiter was lovely and informative, the staff kept our water glasses filled, and we could not have been happier.

BG
BradG
San Francisco
1 review
Dined on December 21, 2019
Overall3food3service4ambience5

Among the options one has to eat out there in Big Sur, this probably deserves a 5/5 rating. But overall, there was much room for improvement in the food quality. Mostly it just lacked pizzaz across the board. Cocktails were overly sweet and not complex. The mussels in the hot appetizer section had AMAZINGLY PLUMP high quality mussels but the sauce was overwhelming and oddly chunky and thick. The cod with beets entree was perfectly cooked but just lacked anything to write home about and the whole beets just seemed like whole beets. All this aside, there was a high point in the chicken liver mousse -- maybe one of my favorite ways I've had it ever.

SW
SandraW
1 review
Dined on December 7, 2019
Overall3food1service4ambience5

This was a very expensive meal and the food was completely underwhelming. The caviar and presentation was just average. We waited almost 40 minutes for our salads to arrive after finishing our caviar - had to ask the waiter for them. The salads were mostly tasteless frisee and over dressed with a too sweet dressing. The rib eye was ordered medium rare and was pretty much raw - it was blue, not pink or red - and was tepid in temperature. While Branzino is typically served as a whole fish, this one was a half filet that was already de-boned and was not as moist and succulent as one would expect, but instead was almost seared on the open side of the filet. It was served on abed of mashed potatoes that were seriously over salted.

BT
BrunoT
Central Coast
1 review
Dined on November 30, 2019
Overall5food5service5ambience5

Nice restaurant with nice view .
Staff is friendly and professional

F
Friends
1 review
Dined on November 28, 2019
Overall5food5service5ambience4

We chose this restaurant for the view and were a little disappointed when it rained and we were forced to eat indoors but we were placed by a window and the view was spectacular, in spite of the rain. The food was lovely and the service was prompt and attentive.

PE
vipPamE
Houston
14 reviews
Dined on November 24, 2019
Overall2food1service2ambience3

Sent soup back, apple chestnut- too sweet
Ordered mussels- too spicy
Not many choices on menu- limited
Bartender was not helpful & rude

G
vipGinny
San Francisco
38 reviews
Dined on November 24, 2019
Overall5food5service5ambience5

We had a wonderful time. Such a beautiful, quiet romantic place. The avocado toast that we shared as an appetizer was the best I’ve ever had! I also loved the chicken liver pate - it was so creamy! My husband loved the pasta with crab and my branzino was perfect! It was the culminating meal after 4 days in Big Sur. Could not have been a better ending!

JP
JoyceP
Central Coast
3 reviews
Dined on November 17, 2019
Overall5food5service5ambience5

We Had a Great Lunch..I had the Halibut..My friend had the Burger we started with Calamari and Carrot Cake for Desert. We Left Happy after Sitting in Heaven with that View.
Lunch ran around $120 but it was Worth it. The Service Was Great..Everyone checked on Us.
Really Enjoyable Sunday in the 70’s on the Deck.

l
lovethisplace
San Diego
19 reviews
Dined on November 16, 2019
Overall5food5service4ambience5

You can't beat the view! Great food, great ambiance.

RR
vipRosemaryR
Los Angeles
7 reviews
Dined on November 10, 2019
Overall4food4service4ambience4

Solid service and good food. Ventana has their own garden to grow seasonal produce. Come back for lunch or at sunset for the stunning view.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on November 10, 2019
Overall5food5service5ambience5

We had a wonderful time. The staff was warm and friendly and knowledgeable about the various options. Well worth the trip!

OT
OpenTable Diner
San Francisco
4 reviews
Dined on November 10, 2019
Overall2food2service2ambience4

Food was barely average and service staff were nice but forgetful and inattentive. Many staff appeared untrained.

HG
vipHambaGashle74
Baja California
12 reviews
Dined on November 9, 2019
Overall3food1service5ambience4

Beautiful views, excellent service. Wine list amazing; food, not so much. Even the tables around us were commenting that the food was marginal compared to the setting. Too bad because my expectations were not met.

OT
OpenTable Diner
Central Coast
5 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Incredible views, amazing food and outstanding service. We will be back!

OT
vipOpenTable Diner
Washington DC
4 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

Hidden gem! Great food, amazing wine list, breathtaking view... the only down side is it's not easy to get to.

o
vipoceanfoodie
Los Angeles
4 reviews
Dined on October 29, 2019
Overall5food4service4ambience5

A wonderful way to spend my birthday! The ambience and view of the sunset was beautiful. The food was delicious.

SH
vipSuzzetteH
New York Area
4 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

Amazing views!

FAQs

The Sur House is rated 4.4 stars by 358 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.