How is The Sugar Shaker Restaurant restaurant rated?

Name: The Sugar Shaker Restaurant
Address: 334 Flinders St, Townsville, AU-QLD, Australia, 4810
Telephone: (07) 4729 2000
Price range: $40 and under
Rating: 4.1

The Sugar Shaker Restaurant

4.1 (29)

$40 and under

Australian

334 Flinders St, Townsville, AU-QLD 4810

About this restaurant

Good for special occasions
Charming
Good for groups

Located on level one of Hotel Grand Chancellor Townsville, The Sugar Shaker Restaurant is a favourite dining option, pairing the finest quality cuisine and beverages with gracious service, in a relaxed environment. This Townsville restaurant offers guests an extensive breakfast and a sumptuous a la carte dinner menu, featuring a delicious range of seasonal menu items including a selection of the finest local market-fresh produce.

Not available on OpenTable

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Additional information

Dining style
Casual Dining
Price
$40 and under
Cuisines
Australian, Breakfast
Hours of operation
Dinner Daily 6:00 pm–9:00 pm
Phone number
(07) 4729 2000
Website
http://www.grandchancellorhotels.com/hotel-grand-chancellor-townsville/restaurant-bar
Payment options
AMEX, Diners Club, Mastercard, Visa
Dress code
Casual Dress
Executive chef
Anne Caine
Private party facilities
We have a number of private function rooms available for private events, please contact our events team via email banquets@hgcqld.com.au for further information.

Location
334 Flinders St, Townsville, AU-QLD 4810
Neighborhood
Townsville CBD
Parking details
Hotel Parking
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Wheelchair Access, Wi-Fi available, Wine

What 29 people are saying

The Sugar Shaker Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

4.1

4.1 based on all time ratings

4.1Food
4.0Service
3.8Ambience
4.1Value

Noise • Moderate

29 Reviews

A
Ashley
Tropical North Queensland1 review
5.0
Dined on February 14, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
The dinner was amazing, especially the dessert. The staff were excellent & very helpful.
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J
Jackye
Tropical North Queensland1 review
2.0
Dined on January 25, 2025
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 2
Both the food and service were average, and the bill was more expensive than the prices listed on the menu.
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M
Maryanne
Tropical North Queensland1 review
4.0
Dined on January 21, 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 4
We enjoyed our High Cheese Experience. While it got off to a rocky start where our reservation was missed, the staff couldn’t do enough for us. Some items advertised were not part of our platter but everything was delicious. The staff were really lovely and I would recommend the High Cheese experience.
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F
Frances
Tropical North Queensland1 review
4.0
Dined on December 7, 2024
1. Overall 4
2. Food 4
3. Service 3
4. Ambience 3
A well-kept secret. Great buffet breakfast value.
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A
Ali
Tropical North Queensland1 review
3.0
Dined on September 27, 2024
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 3
We were the only 4 people in restaurant. Food was fine but service not great. Had to find waiter when we wanted drinks and not asked if we would like dessert coffee etc. lights came on so obviously we knew we had to wrap it up.
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S
Steph
Tropical North Queensland13 reviews
2.0
Dined on September 21, 2024
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 1
The menu was limited Our drinks were slow to be served We were put on a tiny table that 2 people were at...and there was 4 of us..very cramped. Our entree of beef skewers was not good value for $20...3 tiny meat skewers with a huge bowl of stay sauce(this was great) just not much meat Our party diner 1 had lamb shoulder...very overcooked not enjoyable Diner 2 chicken schnitzel was good except was not able to have mushroom sauce Diner 3 and 4 had chicken saltimbucca...whilst it was well cooked and wrapped in prosciutto there was no sage (a major ingredient of this dish)..the burnt butter sauce was non existent..and the creamy mash was extremely lumpy with bits of brown lumps (we think this was potato skin). It was not busy only 3 other tables of single or two diners... yet the city was very busy. We were excited to try this restaurant having not been to Sugar Shaker for many years..it seems suites to cater only for guests staying and not the wider public. It was extremely disappointing and we probably won't return.
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J
JOY
Tropical North Queensland7 reviews
4.0
Dined on August 31, 2024
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Nice setting and would be a lovely place for intimate dining. Our food was cooked beautifully and presented well.
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OT
OpenTable Diner
Tropical North Queensland1 review
5.0
Dined on May 16, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
The buffet breakfast was excellent with a variety of choice. Staff were friendly and not intrusive. Will return with friends for dinner sometime.
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LN
LindaN
Tropical North Queensland2 reviews
5.0
Dined on January 6, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Breakfast was lovely, quite a selection of breakfast items, as well as being able to ask for poached or fried eggs made as requested
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KP
KelliP
Tropical North Queensland1 review
5.0
Dined on December 10, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Value for money was incredible!!! A nice variety without being over the top. Staff were friendly and not in your face.
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FAQs

The Sugar Shaker Restaurant is rated 4.1 stars by 29 OpenTable diners.