The Steakhouse at Agua Caliente Casino Palm Springs
Well the evening started off with a bang but maybe that was because we were some of the first guests there. The service was good and the beginning but when the restaurant got really full, the service went downhill. Although we wanted desert and requested the cart multiple times, the cart never showed up. We wound up leaving the restaurant and having dessert elsewhere. I strongly suggest instead of a cart you make multiple desert trays to all the waiters and waitresses to bring over to their tables. Other than that, we enjoyed the food and the good service we did receive at our arrival.
Great SERVICE, delicious food, relaxing atmosphere
Great ambiance.... great food... delightful staff!
from arriving at the host stand to leaving we were greeted and treated well. The food was amazing, the sequence of service was flawless and the staff was amazing, Especially the manager, host, bar staff , service staff and bussers. Everyone should train their staff this way. Excellent!!
An exceptional dining experience!!!!!
We have already told friends to go! Great dinning experience
We brought our son and his fiancé here and the Caesar for 4 made at the table was an experience beyond their imagination! Excellent food. Excellent service. Pass through the casino and GET HERE!!!
Had our 15 yr anniversary dinner! Everything was great! They made us feel so special!
We had the salmon and it was delicious. The service was was excellent as well as our waiter, Don. It was my wife’s birthday and she really appreciated the complimentary chocolate cake with a lit candle and a chocolate oval disk with the writing of “Happy Birthday” on it. In addition, a birthday card was waiting for my wife on our table before we were seated. The card was also signed by all of the staff. It was a very nice experience. It made me very happy for making the decision to have dinner at The Steakhouse at Agua Cliente Casino Palm Springs for my wife’s birthday.
Excellent appetizers (crab cakes), excellent prime rib and sides, wonderful dessert and really wonderful wine. One of our favorite places to go. You would never know you are in a casino
Exceptional. Exactly why we returned for our anniversary celebration. This Steakhouse never fails. Service, Food, Ambience is an A+. Trust that this place will make your day special, down to the signed Anniversary card, appetizer and dessert we received this place makes your day and $$ spent well worth it.
We had the chateaubriand and it was excellent. Medium rare just as we wanted and the scallop potatoes and Brussel sprouts we delicious as well. We will definitely be back!
They made my wife's birthday celebration special.
Met a business associate for dinner on a Monday evening for dinner. First thought was wow this place is empty - and it was - and it never filled up, either. Maybe it’s because it was a Monday. Our server was spectacular. Funny and very attentive to us. The prices are steep which gave us high expectations. The food was just OK. They claim the side dishes are big enough to share - they aren’t. Dinner for three people was over $400.00 and we didn’t even order wine!
Celebrated a birthday. Nice touch for the Birthday guy to receive a card signed by the staff. Nestor was our waiter and we would ask for him in the future.
Nice place, good food. Service a little slow.
Fantastic setting. Service was quick and attentive. Steak was a tad overdone than requested, but certainly still delicious. We had a party of 4 and the booths are a bit extra-cozy small in size, but again, did not detract from the experience that much. Overall a nice experience. Would come again.
Been here many times and it really is very good usually. Unfortunately, the restaurant took New Year’s Eve as an opportunity to overcharge for a poorly constructed price fixed menu delivered in a really sub-par manner. I think using NYE as a convenient excuse for doing a poor job reflects poorly on the restaurant. Really good restaurants shine under pressure; they do not fail and then shrug their shoulders. Adopting a fixed menu should enable the restaurant to raise the customary service level, not abandon it. NYE comes on the same date every year - it should not have been a surprise to or overwhelmed the restaurant.
For a New Year’s Eve dinner it would have been nice had a cup of coffee after dinner was included with the $145.00 per person I will make reservations elsewhere
Everything on the menu looked so good!! We enjoyed the food here and the service was 5 stars, would definitely recommend
Wow was this a pleasant surprise!! We had the Steakhouse salad, a petite fillet, loaded baked potato EVERYTHING was perfect...food, service & ambiance! The food amount was perfect for two 60+ year olds. Please go you’ll thank yourself❤️
Service was below average cooked a medium prime rib to be well done, was noisy and not well managed. Definitely not worth the price. Would not recommend.
Danee was a wonderful server. We really enjoyed our evening. Be back soon.
Beautiful quiet setting… Perfect for anniversaries birthdays celebrations etc.
I have dined at the steakhouse many, many times and almost always have a great experience. Very personable and friendly staff. This time our waiter was Ken—and he was knowledgeable and a pleasure to know. Food was excellent. Thank you.
Impeccable service we loved Holly she took great care of us
Holly and Robert are amazing. They do a fantastic job.
Food is inconsistent and often poorly prepared.
on occasion it is excellent
Classic old-world style steak house. The steaks are superb, the side dishes excellent as well, the cocktails large and well-crafted, and the staff is very friendly and attentive. The atmosphere is casino-modern, but pleasant. It's a pricey meal, but we were totally satisfied after.
Holly is our favorite & completely the BEST! Truly amazing customer service!
This is by far the best steakhouse in Palm Springs (and yes, I've been to them all). Everything on the menu is great and the service is always first rate. The steaks are always perfectly done and are as tender as they can be. The place can get a bit noisy with the casino crowd but the front desk does everything to accommodate the type of environment you want to seat in. Really, the best!
Been to both the steak houses, the on in ps seems smaller then rancho mirage but the steakhouses are equally good, i enjoy a bone in filet it was excellent. Always a pleasure to dine with you!! Ty
This is an extremely well-managed restaurant, with tasty dishes. The big "downer," however, is the cigarette smoke that comes in from the casino area. Though nobody was smoking in the restaurant, it took us several days (and the laundry) to rid our clothes of the stench. Very sad, because the menu is quite good (as is the kitchen and the service). But that smell!!!
Incredibly expensive, but delicious! The steaks were wonderful, and our leftovers re-heated beautifully the next day, too.
We have eaten at many restaurants in Palm Springs, but never at the casino. It was a very pleasant surprise. The food was great, the value was worth it, and the ambience was gorgeous. Our service left a little to be desired - our server was nice, but she was slow to return to the table to check on us for waters, food taste, dessert, check.
From the moment we arrived till we left we were taken excellent care of. The server was friendly and knowledgeable of the menu items . I h as d the French stuffed chicken with a side of asparagus. My husband had the New York steak with peppercorns . Thank you Ken for your excellent customer service!
We really like this place and go very often. Most staff are Great. We has Nestor as. Waiter and he is always bad. We sat 18 minutes before he came by our table to see if we wanted a cocktail.
Then we ordered. My sister in law ordered lamb and he did not even ask us how we wanted it prepared and it came over cooked.
The guys has Oysters Rockefeller and oysters were small and spinach was a so much and strong that they did not enjoy them as good as they usually do.
We sat and talked. Nestor never asked us if we wanted desert or another cocktail. Each time we go there we try to insure we do not get him as his service is terrible.
So he eager to get the bill and get his tip???
Otherwise we love this place and will be back just this time terrible waiter and not a great chef. But they can only do what waiter tells them.
If you’re looking for Quality food and an amazing atmosphere, make reservations at this Steakhouse. Service was excellent and food was good. The only drawback was lack of value....... which was expected.