The Royce

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1. OT

   OpenTable Diner

   Columbus

   1 review

   vip
   1.0

   1 review

   Dined 2 days ago

   overall1food1service1ambience1

   Waited over thirty minutes after order place for drinks. Then told one cocktail was unavailable and the other were subpar. Meals took an additional 45 minutes and were just ok. Dessert took an additional 30 minutes. Hostess cancelled our reservation on Open Table after we were seated. I had to ask her to re-enter so that I could leave this review. Perhaps that’s why she cancelled in the first place? We will not be returning.

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2. KW

   KalebW

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Visited the Royce during restaurant week. The restaurant is beautiful inside. Very warm, and inviting. The service was incredible. They were attentive and friendly. It was very busy, yet our waiter made sure we were enjoying ourselves. The food was incredible. I had the cornbread drop biscuits. They weren't sweet, and they were in a lovely pool of melted butter. The pepper jelly that accompanied was equally delicious. Main course was the braised short ribs. Talk about incredible. The short ribs were cooked perfectly. Creamy grits and a chow chow topping made this a meal to remember. Dessert was the cinnamon pull-apart bread with ice cream. Surprising not overly sweet, the cinnamon was warming and the melting ice cream delivered perfect bites everytime. Overall will definitely be back and recommend.

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3. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food4service4ambience3

   We sat in the igloo and our heater didn’t work, so we were cold the entire time. Also our desert cookies were burnt and we had to wait over 45 minutes to get our checks. Overall, not a great experience.

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4. OT

   OpenTable Diner

   Columbus

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food4service5ambience4

   Very good food with exceptional service

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5. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food4service4ambience3

   The food was good and our server was very (sometimes overly) helpful/attentive. The booth cushions had tape on them to cover large cracks in the upholstery and the table legs were so uneven that I had to fold up my napkin and shove it under a leg to keep drinks from spilling every time the table rocked back and forth. Lastly, the smell. We couldn’t tell if it was coming from the drains behind the bar or from the bathrooms but there was a dirty sewer odor that would come and go throughout our meal. The Royce took the place of a Mexican restaurant and it seems like they didn’t quiet replace/fix issues and instead just kept using old stuff.

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6. OT

   OpenTable Diner

   Cincinnati

   1 review

   vip
   1.0

   1 review

   Dined 2 days ago

   overall1food1service1ambience1

   Made a reservation but was told upon arrival there would be at least a half hour wait. We were never seated so we ended leaving.

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7. SF

   SimpleFoodieGal

   Columbus

   24 reviews

   vip
   4.0

   24 reviews

   Dined 6 days ago

   overall4food4service5ambience5

   Great experience great bartender Mike.

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8. CB

   CindyB

   Naples

   4 reviews

   5.0

   4 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   It was our first time visiting - Will definitely go back . They must have been light on staff because the person seating us was no wear to be found for about 8 minutes. I saw him bussing tables at one point. The Vibe was great. Our waitress was wonderful. We had the deviled eggs and grilled oysters. So good . I had the 14oz Ribeye and one side I chose the Mac and cheese - huge portion and it was very good & creamy not dried out. The other dish we got was the Creole Seafood Rigatoni - comes with shrimp added Scallops. Also very good.

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9. OT

   OpenTable Diner

   Columbus

   1 review

   vip
   1.0

   1 review

   Dined on January 21, 2023

   overall1food3service1ambience1

   Service was terrible. Orders wrong and it was incredibly loud.

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10. JP

    JudyP

    Nashville

    7 reviews

    vip
    4.0

    7 reviews

    Dined on January 20, 2023

    overall4food5service5ambience5

    Food and service were awesome. On a quiet night with lots of free tables, why did they sit us right next to a loud party of six?

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11. AW

    AndrewW

    Montreal

    4 reviews

    3.0

    4 reviews

    Dined on January 20, 2023

    overall3food3service5ambience5

    The ambiance was very romantic and the wait staff phenomenal. That said, the food wasn't to the level of the price point. The $42 ribeye was underseasoned and more of a $20 quality. Except for the grits, all the rest were underseasoned. The grilled oysters were meh and the chicken pot pie was bland and soupy. The tables were without salt and pepper shakers which is a major flex by the chef. Unfortunately the chefs seasoning wasn't up to this boast. It was a good one off and maybe a place to have a drink at the bar, but I don't think we will be back to eat again.

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12. OT

    OpenTable Diner

    Columbus

    1 review

    3.0

    1 review

    Dined on January 15, 2023

    overall3food3service4ambience3

    The restaurant was just ok. I am not inclined to return. The smell of the restaurant was of cleaning supplies and created a very un-appetizing atmosphere. I won’t plan to be back.

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13. OT

    OpenTable Diner

    Columbus

    1 review

    vip
    1.0

    1 review

    Dined on January 14, 2023

    overall1food1service1ambience1

    Seems like they overbook the number of reservation for they could manage and very disorganized sitting guest. After 25 min from our reservation time, I ask the very young girl at the host stand if we would be sat soon and she said she couldn’t answer that. Never asked my name and waiting area was very full, so not sure how they knew what order to sit people. She was not trained or experience to handle a busy night. When the manager came by about 6 feet away, I said excuse me to get his attention and his response to me was not to yell. He said it twice. I was very taken back by this and my husband was a few feet from me on the other side and he heard nothing. I have a soft voice and have been told my whole life to speak up. After being belittled by this man, we decided to take our business elsewhere. We never seen many people leave, so I think the service was very slow as well. Very strange experience and one I never had happen to us before.

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14. OH

    OHtaste1

    Columbus

    1 review

    5.0

    1 review

    Dined on January 12, 2023

    overall5food5service5ambience5

    Very enjoyable experience. I highly recommend a visit.

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15. JK

    JuleeK

    Columbus

    2 reviews

    5.0

    2 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    We had a reservation in the Winter Park outside so we had a very private setting. It was beautiful! The food was delicious! So the ambiance, the food, the service, all were great! Would highly recommend!

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16. LM

    LyndaM

    Columbus

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food5service4ambience4

    Delicious food! Real Southern cuisine! Fantastic cocktails!

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17. F

    Frank

    Columbus

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Excellent restaurant, enjoyable delicious food, great service and atmosphere.

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18. OT

    OpenTable Diner

    Columbus

    1 review

    5.0

    1 review

    Dined on January 5, 2023

    overall5food5service5ambience4

    What a fantastic spot! Jazz on Thursday nights...amazing. service was impeccable and the food was worth every penny!

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19. HD

    HeatherD

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service2ambience5

    While we thoroughly enjoyed the igloo dining experience, the service was definitely lacking. We had a time block of 8-10. We didn't get seated until 8:20. Didn't get drinks until almost 9. Didn't get food until 9:30. Our server was great, just disappeared for long stretches between visits. The food was wonderful. Overall a great time, but we probably won't return.

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20. LW

    LizzW

    Columbus

    7 reviews

    1.0

    7 reviews

    Dined on January 1, 2023

    overall1food1service2ambience5

    I get that it was NYE, and can't expect perfect service, but it was so awful. Roasted chicken was like chewing shoe leather, couldn't eat it. Shrimp BLT was bland, cold and overcooked. They were understaffed and overwhelmed (not the servers fault). Not worth the $100 bill.

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21. SH

    ScottH

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food1service4ambience3

    Service and atmosphere was good but the food was the saltiest food I’ve ever tasted

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22. OT

    OpenTable Diner

    Cincinnati

    5 reviews

    5.0

    5 reviews

    Dined on December 31, 2022

    overall5food5service4ambience4

    NYE is a tough night to try a new restaurant, but The Royce rose to the occasion. The food was fantastic! Service was excellent if a bit slow due to the volume of diners. And, best of all, as a huge whisky fan, I enjoyed the best Old Fashioned I've had in Columbus, so cudos to the bar staff. Over all, an excellent experience

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23. DB

    DaaB

    Columbus

    8 reviews

    vip
    2.0

    8 reviews

    Dined on December 31, 2022

    overall2food2service1ambience3

    Service was terribly slow. We were seated and then waited 10 minutes for menus. Waitress took drink order and then came back 10 minutes later asking what are drink order was again. Food was average. For atmosphere, the bar side is good for dates and couples, while the dining room is more of a family dining atmosphere. There are better choices in the area.

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24. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food4service2ambience3

    Had booking for Igloo dining, received a call late afternoon of the of reservations asking me to change my time to a later time, was not able to due to prior engagements, agreed to go ahead and move inside at a bit earlier time . I was assured that I would not have a wait. Upon arriving, seem to have a lot of confusion going on, not ready for a New Year’s Eve experience, waited 20 min for get seated . Once seated , service was upper slow , Appetizers came out before my drinks was told I would get my drinks on the house and they didn’t come through with that it , Litterly took over an hour for my food . Waitress was pleasant and tried her best but just feel like for the money spent was not worth it

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25. OT

    OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Our server Malik was very professional and personable! The food and cocktails were amazing.

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26. DS

    DawnS

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    It was my first time visiting. I had heard mixed reviews. I enjoyed the experience. Our food came quickly. It was hot and well seasoned. I ate off the appetizer menu. The Royce Sangria was good. Service was acceptable. I will definitely be returning

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27. OT

    OpenTable Diner

    Columbus

    3 reviews

    5.0

    3 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    The whole experience was great

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28. CA

    CraigA

    New England

    9 reviews

    vip
    4.0

    9 reviews

    Dined on December 31, 2022

    overall4food4service4ambience5

    Everything went well excluding receiving a second drink 20 minutes after it was ordered. However, the third drink was received timely. Both restrooms required attention.

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29. DG

    DaveG

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on December 31, 2022

    overall4food4service5ambience3

    Our food was served in a timely manner and was very good. The waitstaff were helpful and friendly. Our table was not in a good location and we had requested a booth when we made our reservation. The noise level was high.

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30. OT

    OpenTable Diner

    Columbus

    18 reviews

    5.0

    18 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    Great atmosphere and food. Server Malik was phenomenal.

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31. R

    Remy

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    overall3food1service2ambience1

    Our dinner was hilarious. Surroundings: It smelled like an old mop. The table was sticky. Food: The cheese plate was stuff straight from Meijer bulk bags with ritz crackers on the side. The oysters came with Frank’s red hot as garnish. My wife’s risotto was clearly microwaved, the broccolini on the side of my ribeye was microwaved regular broccoli. Service: Our waitress was really friendly but sort of awkward and pushed a lot of upsells and then would stand next to our table and just look at us for a long time. Price: All of the above is whatever, it’s not that big of a deal, we actually had a fun time laughing at the comedy of errors. If we had been at Texas Roadhouse or something we wouldn’t have cared one bit. But then when our 125 dollar check came (we don’t drink alcohol, so that’s strictly food and sparkling water etc.) it was just clearly insane. The food really wasn’t awful - it was like stuff we might make at home… for thirty dollars… in a less awkward setting. In general - we had a blast, and I will never go again.

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32. L

    Lady216

    Columbus

    2 reviews

    5.0

    2 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    We came out on 12/29 to celebrate Ujamaa for Kwanzaa. What we appreciate about The Royce is the service & food are always consistently good. There was live jazz on the night we dined which was an added treat. The appetizers, entrees & desserts are always delicious. We’ve never been disappointed when we’ve dined here.

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33. OT

    OpenTable Diner

    Columbus

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    Everything was great! I highly recommend it!!

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34. JS

    JaneS

    Birmingham

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    Food was really good as was our service. Loved the ambiance and live music was nice. Manager stopped by to make sure we were satisfied and didn’t need anything. Will go back!

    Report
35. R

    Rodney

    1 review

    3.0

    1 review

    Dined on December 29, 2022

    overall3food4service3ambience4

    Food was delicious however the food was overpriced. Paid $100 for lunch for two

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36. T

    Trey

    Cincinnati

    3 reviews

    vip
    1.0

    3 reviews

    Dined on December 28, 2022

    overall1food2service1ambience4

    Very poor experience. The food was generally ok, however the service was terrible. Royce definitely needs some help as the server staff is spread very thin from a customer perspective. Two larger party tables received all the attention, while we struggled to order, and/or receive what we ordered. And in the end, the cost of the service we experienced was tough to pallet. Will definitely not return to this place, and will be sure to tell others to avoid it. Very unfortunate, as the place itself is very nice.

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37. LH

    LisaH

    Columbus

    5 reviews

    vip
    3.0

    5 reviews

    Dined on December 27, 2022

    overall3food4service4ambience2

    We were a bit disappointed in our dining experience bcuz the lights on our igloo were broken so not working that evening. I really think they should make an attempt to have them fix before they place people out in one bcuz you are paying a higher amount to have that special experience.

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38. OT

    OpenTable Diner

    Columbus

    4 reviews

    4.0

    4 reviews

    Dined on December 27, 2022

    overall4food5service2ambience3

    One of my favorite spots was sub par tonight. Food was excellent as always but the waiter was pretty lack luster. We took my parents out for my moms birthday… ordered drinks and about 5 mins later ordered the meat and cheese tray… the meat and cheese tray came out 2 mins later while we waited another 10 mins for our drinks. Main course was later on (and very good) but took forever. My dad and I ordered another beer and waited another 10-12 mins for it to be delivered. Will be back for sure but I hope this isn’t the new norm…

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39. SJ

    SirJiM

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on December 22, 2022

    overall5food5service5ambience5

    Ate in the outdoor igloo lots of fun. Will do again. Had a 9 and 5 year old with us. They thought it was awesome.

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40. AS

    AngelaS

    Columbus

    1 review

    2.0

    1 review

    Dined on December 21, 2022

    overall2food2service4ambience4

    We came for my husband's birthday. We were one of only 2 tables. The service was good but the

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