The Royal Wootton Bassett

Commentaires sur le restaurant The Royal Wootton Bassett de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jane

   Seattle 1 commentaire

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Really lovely meal and excellent service for my Birthday meal!
   

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2. M

   Margaret

   Gloucestershire1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food, as always, was delicious. It was a lovely, sunny evening and we sat outside in the garden.
   

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3. R

   Rita

   Gloucestershire1 commentaire

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Excellent service from all staff. They were helpful and polite. Food was very good and up to the normal high standard.
   

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4. H

   Hazel

   Gloucestershire1 commentaire

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing steak and chips! Will definitely be returning.
   

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5. D

   David

   Gloucestershire4 commentaires

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   Been a regular visitor and always had a very good meal. Unfortunately this visit couldn't have been more different. Me and my wife chose a selection of tapas and we couldn't fault these, they were all excellent. My son had a ribeye steak (medium, rare), something he always picks when we go there, and normally this is cooked well with an excellent taste. However on this occasion it was tasteless, undercooked with an abundance of fat and grissle, my son never complains, but he couldn't eat the steak and we spoke to the floor supervisor who took it away. On his return he told us that the chef had stated their was nothing wrong with the ribeye, that is how they are! Shocked by this statement our son was left with no food and shared the remains of our Tapas. We then chose our desserts. A brownie sundae and a white chocolate malteser mousse. The Sundae was served in a small tumbler glass. No ice cream, just a blob of cream and a small brownie chopped up with some chocolate sauce. Very disappointing for the £6.95 price tag. The white mousse seemed a better portion but on taking a mouthful my wife found a long black hair in it. None of us have black long hair so it had clearly come from the kitchen. This was dismissed as a non occurrence, again shocked by the lack of concern for the customer experience! When the bill arrived we were still being charged for the steak £34, but the mousse had been removed. Perhaps I sould have felt grateful for this gesture. I asked to speak with the Manager and the Supervisor advised that as the chef had said there was nothing wrong with the steak it would not be removed from the bill, I responded by asking, why it had not been returned to the table, I could have taken it home for my dog. Eventually they huffed and removed from our bill. I will not be returning to this restaurant and I will warn family and friends of our experience and lack of concern for customer satisfaction.
   

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6. I

   Ian

   Bath5 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Great service and lovely food. Noisy pub visitors though.
   

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7. M

   Mary VIP

   Gloucestershire16 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent always consistent in all aspects. Food, service, ambience
   

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8. M

   Martina

   Londres1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and lovely service as always . Thank you
   

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9. L

   Lorraine

   Hampshire4 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing food, service and perfect way to start the weekend.
   

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10. a

    andy

    Bristol8 commentaires

    5.0

    Y est allé le 13 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    As always the Sunday Roast was outstanding. Service was slick and not overbearing
    

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