The Royal Wootton Bassett

The Royal Wootton Bassett reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Margaret

   Gloucestershire1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, as always, was delicious. It was a lovely, sunny evening and we sat outside in the garden.
   

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2. R

   Rita

   Gloucestershire1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service from all staff. They were helpful and polite. Food was very good and up to the normal high standard.
   

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3. H

   Hazel

   Gloucestershire1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing steak and chips! Will definitely be returning.
   

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4. D

   David

   Gloucestershire4 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Been a regular visitor and always had a very good meal. Unfortunately this visit couldn't have been more different. Me and my wife chose a selection of tapas and we couldn't fault these, they were all excellent. My son had a ribeye steak (medium, rare), something he always picks when we go there, and normally this is cooked well with an excellent taste. However on this occasion it was tasteless, undercooked with an abundance of fat and grissle, my son never complains, but he couldn't eat the steak and we spoke to the floor supervisor who took it away. On his return he told us that the chef had stated their was nothing wrong with the ribeye, that is how they are! Shocked by this statement our son was left with no food and shared the remains of our Tapas. We then chose our desserts. A brownie sundae and a white chocolate malteser mousse. The Sundae was served in a small tumbler glass. No ice cream, just a blob of cream and a small brownie chopped up with some chocolate sauce. Very disappointing for the £6.95 price tag. The white mousse seemed a better portion but on taking a mouthful my wife found a long black hair in it. None of us have black long hair so it had clearly come from the kitchen. This was dismissed as a non occurrence, again shocked by the lack of concern for the customer experience! When the bill arrived we were still being charged for the steak £34, but the mousse had been removed. Perhaps I sould have felt grateful for this gesture. I asked to speak with the Manager and the Supervisor advised that as the chef had said there was nothing wrong with the steak it would not be removed from the bill, I responded by asking, why it had not been returned to the table, I could have taken it home for my dog. Eventually they huffed and removed from our bill. I will not be returning to this restaurant and I will warn family and friends of our experience and lack of concern for customer satisfaction.
   

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5. I

   Ian

   Bath5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and lovely food. Noisy pub visitors though.
   

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6. M

   Mary VIP

   Gloucestershire16 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent always consistent in all aspects. Food, service, ambience
   

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7. M

   Martina

   London1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and lovely service as always . Thank you
   

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8. L

   Lorraine

   Hampshire4 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, service and perfect way to start the weekend.
   

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9. a

   andy

   Bristol8 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the Sunday Roast was outstanding. Service was slick and not overbearing
   

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10. K

    Kim

    Gloucestershire7 reviews

    5.0

    Dined on April 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Belated Mother’s Day lunch with my sister and mum . A good range of roast dinners , Turkey and beef were our choices, all served with roast potatoes, Yorkshire puddings and pigs in blankets … two additional dishes with cabbage , carrots and green beans . We also had a gravy boat on the table. The turkey was moist and my Mum said her beef was tender . I was driving but there was a good range of all the usual wines. Mum and my sister happy with their choices of Shiraz and a Rioja. Great food and service definitely recommend a visit .
    

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