The Roof

We had a blast celebrating my sis in law graduation! The staff from the owner on down was awesome and so accommodating to our large party! We had so much fun we will be back this weekend lol and did I mention the brunch is phenomenal!!

We had reservation and there was no hostess to greet us there were only three people working we waited over two hours for food and drinks and it was all nasty we ended leaving and had to box our own food when we were walking out and they didn’t even give us the entire order

The service was horrible. The waiters were not polite as if they didn’t know how they were supposed to act. We had the fried chicken dinner with greens. The greens were not fresh and the chicken was to salty. The restaurant really needs a make over. We invited guests to join us for dinner because the web site makes it look so amazing. We were very disappointed!!!

Venue is nice, food was amazing...wish the service had been up to par. When we arrived (during happy hour), we sat at the bar. No one proactively informed us of specials, we actually had to wave someone down to help us and there were only 3 other people at the bar. Once we ordered, we asked to sit outside. The bartender who took our order did not put it in and/or communicate to the server outside. She ended up putting orders in bit by bit, we got food and drinks at all different times...after having to keep asking/reminding.

We thought that it was a cool concept to have a restaurant on the roof, and we are fairly new to Sugar Land so we wanted to give it a try! The food was very good...my wife having the spinach ravioli and myself having the blackened chicken pasta. We had also ordered some truffle mac and cheese, which unfortunately never came so we cancelled it! My dish normally had mushrooms so I asked them to take make mine without them, but an error was made and it had to be redone. That happens, but my wife was served her dinner while I waited for mine. We ordered drinks which also seemed to be staggered and not arriving together. The ambiance was fine, view was pretty nice, and food was great. We both just prefer better service, so we might give the place another chance...but not for a while!

Customer service and timeliness of service needs improvement. Also cleanliness of facility we were overwhelmed with the nats. Next time empty all bases with flowers at end of shift and silverware had spots.

We were the only one's in the restaurant for a 7 pm dinner on a Thursday and the two waiters were intermittently present with us being their only table. I had to ask to get my water refilled. They had to double check what we ordered for our entrees as they didn't write anything down. The bar was pretty empty when we walked in, should have been a clue. They took quite a while to fix my husband's cocktail. When we left before 9 the bar area was picked up so it was clear they didn't expect any more customers that evening though supposed to be open later. Not very welcoming should someone just walk in. The food was good, I'd recommend the goat cheese appetizer, as long as they remember to provide the toast points listed on the menu. The music was good. Don't know that I would go back

Everything was incredible. The stuffed wings are a must have. The server was very pleasant and our drinks were refreshing. Great time on the patio with after dinner cocktails and deserts.

Terrible service. Only 2 people working. Bartender and a waitress. Cook could not make the spring rolls . Understaffed, slow and unattentive. Outside patio had not been cleaned from the nite before.

I recommend the Roof to friends and family all the time it's an amazing place with great food and people.

Owner, Ms. Keshia and staff have always done a great job when we have visited be it for brunch or dinner. Now Keshia can make a mean mimosa and just for that alone I will return during brunch. See you soon!

Great service, great atmosphere, great food. Thanks for giving us a wonderful experience!

Truly enjoyed the service and ambiance at The Roof. Everyone's meals were nicely prepared and tasty. And the best part, the food was pimping hot! I'm

Food was "ok". Service was terrible. Waitress was playing with her phone while I was trying to get her attention. Acoustics were terrible. We were seated next to a large party and it was equivalent to trying to enjoy "date night: in a bus station. Stay Away !!!

Girls night out

The Roof turned my wife and I night into one of the best dates ever. We never thought this was such a beautiful place. We walked in and was blown away. It’s the most beautiful place in town. The hostess was very nice and seated us quickly. We ordered the rib eye and grilled salmon with veggies and it was amazing and tasteful. The live Jazz made us stay for 3 hrs. We ended the night with the patio looking at the lake and we didn’t want to leave. Thank you for everything. We are so happy we found Tge Roof. A hidden paradise

No variety on the buffet. The omelet I requested was not an omelet. Huge chunks of red onion, Bacon bits and sliced cheese. I requested spinach, there was none on there. We considered ordering the chicken and waffles. We questioned if it came with chicken wings or chicken strips. The waitress responded, "I'll see if we have some pieces of chicken available." Another patron ordered it and it came with unseasoned drumsticks. We had to request items that were listed under buffet on the menu. There were no potatoes, no waffles...and what buffet does not have eggs available? The fruit that was available were oranges and blueberries. No pineapples, strawberries, or bananas. This buffet was extremely overpriced for the options available. The only plus was the decor.

Horrible experience. Service was very poor all around despite the place not being full at all on a Saturday evening. The food was sub par - mostly overwhelmed by creamy sauces. On top of it all, it was expensive, they added an automatic gratuity for a party of 4 and 2 young kids and the tables were incredibly tacky. The views and infrastructure are good, so disappointed that a manager/investor can’t do more with this space.

It began a bit rocky, due to the fact that we were stuck in and running late. I called the restaurant 3 times and no one answered the phone. Upon arrival, the phone was ringing, although there were 3 ladies there, no one bothered to answered the phone. In addition to no one stationed at the hostess desk to assist with our reservations or check-in on Open Table, which resulted in a "No Show" initially on Open Table.

Once seated and adult beverage selected, they didn't have the ingredients for the drink, then I suggested another one, no ingredients to make that one either, 3rd time is always a charm, AH HA, finally found a drink that they had ingredients to make it and it was delicious. Ordered dinner and it was amazing. I had the shrimp, crab cake and grits, my girlfriend ordered the salmon, crab cake and wilted spinach... delectable I must say for both. The music was great as well.

Despite the rough start out. I will be back!

Great service. Great food. Great ambience. I will definitely recommend.

Atmosphere was nice and intimate. Staff was ecstatic! I will be returning!

Your food was delicious, the price was on point and ambience was so comforting.

Great food that was good for the price. As others have suggested the service a little slow but worth the wait.

We were pleasantly surprised how good our dinners were. We started off with a salad, great salad then we had our main course which was shrimp, crab cake & grits with a side of collards greens. They were delicious food and plenty of it. Their prices were very reasonable. We will be back again for the same meal.

Fun place. Cici was great and made the night fun! This could be our new Cheers. We'll be back!

Went for Sunday Brunch. There was 6 chafing dishes, some danish and some fruit and they were charging $29.00 /per person for this. No omelette station, no carving station, etc. We got up and left.

Waitress needs more training.

The ambience was excellent. The customer service was welcoming. They was out of a premium alcohol (Crown Royal). They didn't have a dessert that was on the menu (bread Pudding). It was my husband's birthday and we wanted a different experience. I will probably return for a happy hour but not a special occasion.

The food was really good, a little pricey. But overall it was really good. Service was great. The decor is different. It looks like they are trying to be realy fancy and a Dollar Store budget.

What I thought was going to be a great experience, it was not. We came in on Valentines and before coming to the restaurant I called to find out if there was a selected menu for this date she said there was but we could always modify if needed. I made the reservation, the menu looked great however my husband and I are on a special diet and we asked to have certain things for example, they had like a special on a 4 course meal but we did not want the four course meal and instead asked if we could just have the entree and we could pay extra if we needed too our waitress tried her best and spoke to management and they said that was not allowed. I did not see what the problem was especially because it was part of their menu except we did not want the four course meal. We later asked for one of their single entrees that was also part of the menu and I believe it came with rice and another dish we asked to please have the rice and side to be substituted again for greens, again waitress goes back to talk to manager she came back and said that they were willing to make that exception but it would cost more. I don't think I was upset that they did not allow the changes but more upset that I called before making the reservations to make sure we were allowed to make any changes since I knew that most restaurants have a preset menu on these special occasions. Our waitress tried, and that is the only reason this place is getting the star rating that I am giving it. I don't believe I would be back, first time experience is everything to me.

Nice private cozy romantic venue, the staff was nice and courteous, food was delicious and presented nicely, the view of the lake and club/lounge ambience mix made our night very special, looking forward to attending this establishment again!!!

The food was excellent, but a little slow coming out of the kitchen. That is because nothing is cooked in advance. The Chef is truly a Professional Chef! It is an excellent place to go for a good visit with friends and to not be in a hurry. Unless you are into the night scene, go early enough to leave before 9pm. We had a delightful time, and will definitely go back.

My wife and I went for dinner, approx. 6:30pm. Hostess and waitress were very nice. We were seated immediately. Place was about 1/3 full (at arrival and departure, never got very busy whilst we were there). We ordered wine - it was not chilled (not worst thing in the world but we prefer ours chilled). We ordered appetizer, main meal, dessert. Entree' came shortly after the appetizer and dessert came shortly after entree'. Food was OK, not bad, not great. Price was reasonable. Based on pictures we had higher expectations.

I highly recommend The Roof for a night out for a well dressed and great food atmosphere. This place is very diverse than a lot of places in sugar land. I tried the red snapper and it was well cooked and seasoned. My husband had this huge rib eye steak with vegetables and he was very pleased. The icing on the cake was the outside balcony overlooking a beautiful lake in sugar land as we enjoyed our wine. Thanks to google I found this restaurant. The only thing i recommend is to please advertise so that people will know about this special place. I will be back. Thanks for a great night.

The food was very good. We were one of only a handful of couples that night, but it seemed to take a long time to get our dinner. We were not in a hurry so waiting was not a big deal.

I had the rib eye and it was the most tender steak I have ever had. My wife had the shrimp and grits, she loved it.

Great spot great food

This was a beautiful, hidden little gem to take my wife out for our weekly date night. I had the lamb chops, and she had the salmon. I enjoy edevery bite, everything was prepared to perfection. The seasoning on the lamb was out of this world, and came with some thinly sliced potatoes, and fresh green beans.

The atmosphere was gorgeous as well... our table had a beautiful view, and the smooth jazz they were piping in was relaxing. It makes for a quiet, intimate evening with a friend or loved one.

My girlfriends and i have been to the Roof a couple of times and i decided to write a review. This place gets better everytime we come. The service is on point and the food is always delicious. Its such a fun and nice place to come dressed nice and enjoy. We just love the lake view on the balcony. Just wanted to thank the Roof for a greta time. Also the bartender Tory is always wonderful and happy.

My girlfriends and i decided to meet up at the Roof for happy hour, drinks and appetizers. We had a wonderful girls night out. The vide was real nice. We enjoyed everything from the drinks the Gumbo and ceviche was great. Ill be back to try the Sunday brunch.

My Husband and i had a lovely night at The Roof. We visited on a thursday night to enjoy the live band and to have some wine. We decided to have dinner also after a hour of the good jazz. The seafood platter and rib eye was amazing and very tasteful. We really enjoyed ourselves and the place is amazing.