The Restaurant at Watermark
Service and restaurant and food was excellent.
Hi Suef, thank you for your feedback and kind words, we are very happy you chose to celebrate your special day with us here at The Watermark beach Resort
We have been to the watermark several times and really enjoyed it. This visit we were disappointed in the menu choices, limited and not a lot of choice for vegetarian options. as well as a few menu items were not available. The meals we did have had great flavour and presentation but more expensive than in the past. Not great value
Hi Loubear, we appreciate your feedback, since your last visit we have launched our summer menu with a nice spread of options for all types of diners, as well we can always cater to dietary needs and choices to ensure everyone can dine here with no worries. the true value in our menu is utilizing local ingredients and choosing organic and heirloom Vegetables for our dishes and always supporting local growers when in season. Those amazing flavors you speak of, is our promise to you.
We really enjoyed our meal. It was a great atmosphere. I would highly recommend it.
Hi MEGNM we appreciate you joining us for dinner, and are pleased that everything went perfectly for you. Our new menu launches next week so there is another reason for you to return. thank you for your kind words
Had a server in training which is reflected in service rating. To be fair, I started out with ingredient questions due to dietary restrictions so may have thrown him off. Seemed like with practice he'll be a great server though.
When serious specific dietary restrictions are mentioned at this caliber of a restaurant I would expect there to be no guesswork in the response. This was not the case.
For noise level just didn't love the selection of music for a date night but it was a beautiful setting outdoors.
Absolutely delicious food! Kudos to the chef! Thank you!
Hi Suzy Q, thank you for your feedback. the amount of knowledge we give our seasonal staff is very extensive, and we make sure that when they don't know something... like allergy questions or dietary needs they come straight to management and or the chef. it may cause an extra minute or two to service but important concerns like that should always be taken very seriously and my staff are very aware of that. its very positive thought that you see the potential in our trainees as much as we do. TY
Perhaps it was because it was early in the season, but the service was not great; inexperienced staff weren't much help to the one great waitress who was run off her feet. The food was overcooked, the wine list features local "boutique" wines which were not very good. That said, the location, the ambience are second to none. The prices are high considering the delivered product and service...unfortunate but I'm certain as the summer season progresses it will improve.
Hi Mona, we appreciate your feed back, Training and time of year should never interfere when you dine with us. please accept our apology as we get things ramped up for summer. I do hope you are close enough for another visit in the near future as we will be launching our new wine and cocktail list at the end of the month. we are confident that it will exceed yours and all of our guests expectations. we cherish your thoughts and look forward to your next visit here at Watermark Beach resort
Took a little long to get our food but it was delicious. Our server was great. Nice setting on a patio with a lake view. Only complaint is my beef brisket was supposed to have chimichurri and there was none. I would definitely come back.
Hi Brenda, thank you for your feedback, we are always trying to exceed your expectations and create an experience. I am sorry your dish did not come as advertised. attention to detail is very important to us and we only get better with feedback from our guests. should you be able to dine here again soon, please ask for me to ensure your dinner goes as it should... perfectly. thank you, Brad Unrau restaurant manager
Excellent food, nice music and great server. We enjoyed ourselves!
Hello PamelaL. Thank you for your lovely feedback, we're glad to hear you enjoyed yourselves! We can't wait to welcome you back. Kind regards Tyssan Hough Food & Beverage Manager Watermark Beach Resort.
Outstanding, atmosphere was great and the food was delicious.
Hello Seanp, So great to hear you enjoyed your experience with us, thank you for your wonderful feedback. We hope to see you return soon! Kind regards Tyssan Hough Food & Beverage Manager Watermark Beach Resort.
Great drinks and entrees, helpful tips for local options from our server as well for activities
Hello Benji, Thank you for your lovely feedback, we're so glad you enjoyed your experience with us! We hope to see you back soon. Kind regards Tyssan Hough Food & Beverage Manager Watermark Beach Resort
Always a good experience
Hello Anonymous! Thank you so much for your kind feedback. Tyssan Hough Food & Beverage Manager Watermark Beach Resort
Service was extremely poor, Food was burnt and cold, Coffee was old. All and all a terrible experience and we will not go back. We returned our food. Pay our bill and left. The place is substandard at best. Owner needs to wake up and over see this business if they expect it to succeed. Because you employees are taking it down.
We were given a "moonlight" package as a gift from our children to celebrate our 35th anniversary. Our server didn't know her beer selection and we were not impressed by her summary that all beers on the menu are BC beer. We ordered one from Toronto. The meal was very nice. The presentation also very nice. As part of our package, we had a coupon voucher for $50.00 towards the meal. The server was not supposed to put this voucher through the front desk we learned as after about a 20 minute check out, we were charged for 3 restaurant charges. The first was correct at $14.65. There was a restaurant charge of $77.00 appox. on our room check out which was not ours. The third charge was the meal we did enjoy totalling $48.85. We were charged for this at check out, but the voucher should have covered this. I had to question these charges for these to be reversed. As a gift from our children, we didn't want them to be billed the $141.00 approx that we were additionally charged.
Great food, service, and ambiance!
Thank you for the great service. The staff makes the experience very nice and the food was great. This was a first time for the friends we brought and they will be back
Hello Rick, Thank you for the lovely comments! I'm thrilled to hear you enjoyed your experience, we hope to see yourselves and your friends back soon! Regards Tyssan Hough Food and Beverage Manager
Great food, service and ambiance!
Great birthday celebration!
Hello Suef, We're so happy to hear you enjoyed your Birthday celebration with us! We hope to see you back soon. Regards Tyssan Hough Food & Beverage Manager
Very creative and well executed menu items. Delicious food and great service.
Hell Wrichmo, I'm so happy to hear you had a great experience! We hope to see you back soon! Regards Tyssan Hough Food & beverage manager.
Excellent dinner and the service was also excellent
The location and the restaurant were very good. Just a little disappointed there was no vegetarian dishes available for dinner however the food we did have was very good, staff was great and the view was perfect.
It was awesome. The only reason it was noisy it was because there was a large family garden event and from my observations watermark was extremely attentive to details
The waitress was really nice.
Wonderful meal prepared exclusively by the chef out on the BBQ. View and ambience were very nice. Waitstaff was friendly and timely with meal service. Enjoyed happy hour beer and mussels the next day! Would come again.
I made a reservation but we showed up early to have a drink in the bar. We were escorted to a table and asked the name on the reservation. Half way through dinner I got a call from the restaurant wondering why we didn’t show - but we were seated there!
One person in our group of 5 ordered from the bbq and was served 15 minutes before the rest. Awkward! The waitress thought this was logical but we should have been informed beforehand.
The chicken thigh dish was simply awful.
Amazing summer meals cooked on the BBQ, ribs are incredible!
The meal was a delight - the pacing was outstanding!
A great place for dining in Osoyoos. Nice evening out with very good food! Would definitely recommend Watermark.
Great food. Waiter was friendly and knowledgeable.
We came here in the busy season and it was most enjoyable but now that it's the slow season, service was excellent, our waiter recommended several dishes that we enjoyed.
Amy was an OUTSTANDING server! Being so young, I was incredibly impressed by her professionalism and dynamic communication skills. The food was beyond excellent.
It was my birthday dinner with my boyfriend so we were looking for a nice romantic evening out and I can honestly say the Restaurant at the Watermark did a fabulous job in making me feel special on my birthday (even though you guys had no idea). The sausage/beans dish was exceptional and the chef slipped us a little extra soup which made me feel super happy!
LOVED this restaurant and experience and I will be recommending it.
I usually love the restaurant at Watermark, but this time was disappointing. Came for the set Thanksgiving menu and was seriously let down. Service was okay, but have had much better there. The food was nowhere near the quality that I expect from them and reminded me of a turkey dinner you would get in a retirement home or hospital cafeteria. The turkey was actually inedible. Too bad
Great tasting menu like salmon tacos and patates brava. Good selection of local wine and beer.
Fantastic! Ordered way too much food though. They recommend one of the smaller plates + a larger plate and that was too much food for us.
We always eat here on our first night in Osoyoos, and this year we went back for the final night, too. Since it is in the Watermark resort, you would almost expect more of a "utility" menu with a focus on burgers and fries, etc. But instead it is a place for simply prepared tasty "locavore" oriented items, e.g. tomatoes from nearby Covert Farms. My husband raved about the Patatas Bravas. We both loved the fresh tomato salad with house made ricotta. I thoroughly enjoyed the fish tacos with Okanagan River sockeye served with tasty house-made condiments. On the first night, when asked, I admitted I didn't like the Caesar salad with stone fruit - it was served with the lettuce practically whole, leaving the guest to cut it up and toss it. I found it too acidic and logistically difficult to eat. We were served complimentary desserts in response. Very classy gesture, which contributed to our decision to return for another meal. Lovely to sit outdoors next to the lake. Bonus: local wine tasting tips from our lovely server.
Food was bland and service was very poor. Our order was clearly not put in yet the waitress never admitted it and never apologized for the delay. The staff were pretty useless but the manager totally understood and comped a bottle of wine and the tapas that were so late. I've been there twice before and enjoyed it but this time was a bit of a disaster. Worst meal on our four day golf trip and we won't be back for sure.
The bbq ribs entree were very good. The bread choice wasn't worth ordering. The warmed olives were plentiful. The chicken thighs entree were moist and tender. Good wine selection. The bbq veggies choice also good. Served family style but shared with just us two. Waiters were very informed.
Good place, food, cocktails and service. Amazing people!
good food. would eat there again. cozy inside, nice outdoor area but no patio heaters for cool nights.
Recently, celebrated a birthday at the Watermark and enjoyed every single minute. The food was superb and our server, Dylan, went above and beyond ourexpectations. His professionalism and wonderful conversation were 5 STARS!!
The food was absolutely disappointing. All the meals were brought out at different times. Very pedestrian food. Nothing special at all. Very oily chicken thighs in flavourless mashed polenta. Undercooked, rubbery rack of ribs you couldn't even cut with a steak knife. The BBQ sauce tasted like it was straight out of a bottle. A "spicy" shrimp skewer on couscous that seemed to be maid with the house mayonnaise. That was cold. And a caesar salad that looked liked one head of lettuce cut in half with a few croutons on it. We asked if the fruit cobbler was warm, it wasn't at all.
I would not recommend this restaurant and would never return.
My elderly parents and I enjoyed our dinner at the Watermark. We were impressed with the food and the service. The manager served us and other tables that evening. I found him courteous and welcoming despite the heat and the multiple demands of the patrons who were there for dinner that night. My parents are finicky eaters so when they said they enjoyed the entire meal consisting of multiple tapas plates of various foods rather than individual entrees it was a relief as I was aiming to please given how long we drove to get to Watermark restaurant. Thanks for the good experience, we will return the next time we visit Osoyoos!
Good waterfront dinning location. Food's good but a bit pricy.