The Restaurant at The Refuge

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1. LD

   LucieD

   London

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Loved it - great staff , feast menu amazing, incredible venue

   Report
2. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service1ambience4

   Beautiful restaurant beautiful food all the staff was amazing apart from our actual waiter that was allocated to our table. She constantly forgot we was there we waited 10/15 mins to get our table cleared . We had to ask another waiter she was amazing she took our dessert order and was helpful. Then we waited again for the bill we then had to ask another waiter to pay then our original waiter came back because she was told we was waiting to pay . Then we paid then we asked to get a bag for a food we was taking back she never gave us one . My father asked for a double brandy she also forgot to put the order in it was another waiter that sorted that . I believe her name was Portia i feel she wasn’t paying attention to her tables .

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3. a

   ameliac

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Brilliant food service and ambience Great value !

   Report
4. SS

   SteveS

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food3service4ambience5

   Had vegan roast dinner. So no yorkshire pudding for me. Suggest you add a few more vegetables on vegan plates to replace yorkshire puds. The vegan Wellington /strudel was very small and tasteless. The other diner had the beef which was nice, the yorkshire was amazing, the cabbage was shredded thinly and microwaved not typical of how you would serve cabbage on a roast dinner, the roasters had been kept warm for a long time and were a bit tough.

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5. DP

   DonnaP

   Manchester

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience4

   Tapas-type menu. The food was full of flavour- so good! Helpful staff to guide through the menu and make recommendations.

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6. S

   Smanchester

   Manchester

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   overall4food4service3ambience5

   Good food, we had the pre-theatre set menu. Service was ok.

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7. S

   Sami

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   The staff were so friendly and helpful. Food was incredible and the atmosphere was just right.

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8. MS

   MatthewS

   Manchester

   3 reviews

   5.0

   3 reviews

   Dined on January 31, 2023

   overall5food5service5ambience5

   Great quality and mix of food. The staff were friendly and accommodating. Lovely ambience.

   Report
9. MI

   MIPxO

   Manchester

   1 review

   5.0

   1 review

   Dined on January 31, 2023

   overall5food5service5ambience5

   Came here during the 50% off and the food was delicious!! The restaurant is stunning and our server was super energetic but professional (sorry didn’t get his name!). Everything had gorgeous flavour such as the cod churros, corn ribs, belly pork was lush, the lamb shawarma was stunning, and the chicken thigh with chorizo (although if we did pay the full price of £10.50 I would of preferred 2 thigh instead of 1). And the sticky toffee pudding was to die for. I’m not sure if it was because of a Tuesday evening but we were not rushed to dine so me and my friend had a lovely evening of catching up and eating delicious food. Thank you for a content evening. Keep up the food and lovely service.

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10. M

    Mrhappyman

    Devon

    2 reviews

    5.0

    2 reviews

    Dined on January 31, 2023

    overall5food5service5ambience5

    Had a wonderful meal at The Refuge..couldnt fault the service and the food was exceptional..was 50% off which made it even more of a delight but would definitely eat there again regardless of any deal as the whole experience was wonderful.

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11. JF

    JimF

    London

    1 review

    5.0

    1 review

    Dined on January 30, 2023

    overall5food4service5ambience4

    As always excellent interesting food, great service & ambience

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12. D

    Dotty67

    Manchester

    28 reviews

    vip
    2.0

    28 reviews

    Dined on January 29, 2023

    overall2food1service1ambience3

    We hadn’t even finished our starters when staff were trying to clear our plates because they wanted to serve our mains. When we were ready for our mains 10 mins later, it was clear that the food had been left on a hot plate (that wasn’t that hot). All dishes were cold and they gravy was crusty. When we asked for fresh food, they eventually brought fresh meals, and 3 of the plates were still cold, and they only had one small piece of beef (the first plates served had 3 pieces on). The staff were standing at the bar obviously talking about us and rolling their eyes and the service was not good. We asked to speak to a manager and she apologised, and when the bill arrived she said she had “taken something off the bill, by way of an apology”. The discount (£31.25) didn’t even equate to the price of 2 meals. We offered to pay for all the starters, drinks and 2 meals, but asked for 2 meals and all sides to be removed. We still paid over £200 for what was a very disappointing experience - my partners daughter’s 21st was spoilt as a result. The manager asked for my email address because she wanted to follow this up with me. However, one week later, I’ve heard nothing from the restaurant, which is why I am now posting this review. We won’t be going back!

    Report
13. ML

    MichelleL

    Manchester

    4 reviews

    5.0

    4 reviews

    Dined on January 29, 2023

    overall5food5service5ambience5

    Absolutely loved our visit here. All the staff were extremely friendly and helpful. Beautiful place just to sit and have a drink if not dining. Food was lovely. Can’t fault the place

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14. OT

    OpenTable Diner

    Manchester

    7 reviews

    4.0

    7 reviews

    Dined on January 28, 2023

    overall4food5service4ambience5

    The building & decor was impressive. The atmosphere of the place was chilled & relaxing with a lovely vibe. Food & drinks were exceptional! Will definitely revisit 👍🥂🍱

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15. MH

    MH34

    Manchester

    2 reviews

    3.0

    2 reviews

    Dined on January 27, 2023

    overall3food3service5ambience4

    Small plates were nice enough, nothing outstanding but a lovely atmosphere and excellent staff/service. Sticky toffee pudding dessert was awful. Hard sponge, terrible texture and the sauce was awful.

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16. D

    Dley

    Manchester

    7 reviews

    4.0

    7 reviews

    Dined on January 26, 2023

    overall4food4service3ambience4

    Lovely restaurant setting. Great tasting food - loved the amount of Vegan options. Service was good but they seemed to be short staffed both in the restaurant and bar - waited a long time in both areas to order drinks and pay the bill etc but the staff were really friendly

    The Restaurant at The RefugeResponded on January 27, 2023Thank you Dley for taking the time to leave us a review after your visit with us. We appreciate any and all feedback for where we can better our customer experience. Thank you once again and hope to see you again soon.

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17. OT

    OpenTable Diner

    Manchester

    1 review

    4.0

    1 review

    Dined on January 22, 2023

    overall4food4service5ambience5

    Food was good we had Sunday roast, plenty of food the portions were very generous. We were seated in the private dining room which was lovely. The service was great. The only criticism I have is the temperature, the sharing plater is served on a plate which you then transfer to another plate. Mine was almost cold, by then. It would have been better to serve individually on warm plates. This may not be an issue for some but personally I do prefer my food hot. Overall it was a good meal, I don’t think it would be my first choice for a roast but definitely worth a try.

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18. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Best roast I've had in Manchester. Atmosphere was perfect and relaxing

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19. LB

    LesleyB

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    Lovely surroundings- though for us (over 60s) the music from the bar was quite loud at first. However the food and service were both excellent. Our waitress asked if it was a special occasion (it was) and brought a sprcial dessert to celebrate. Overall, superb n8ght and great vaue for money

    Report
20. CR

    CarrieR

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    Well if you’re looking for a fabulous Sunday roast with lovely atmosphere and space then Refuge is your place! Absolutely stunning! Will definitely be back x

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21. g

    gareth

    Manchester

    3 reviews

    5.0

    3 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Sunday roast was brilliant, especially the veggie option.

    Report
22. L

    Louisea

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service4ambience5

    The staff at Refuge made my sisters birthday very special. Thanks!

    Report
23. KG

    KatrinaG

    Manchester

    7 reviews

    4.0

    7 reviews

    Dined on January 13, 2023

    overall4food4service5ambience5

    Overall a lovely experience, but some of the food was bland

    Report
24. KT

    KiaT

    Newcastle

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience4

    From the moment we walked in, we felt welcomed and looked after. We were suggested drinks, which were great and veggie and vegan options were ample. The food was delicious - every bite was full of complex and complementary flavours. And the building is beautiful.

    Report
25. G

    Grumpy

    1 review

    1.0

    1 review

    Dined on January 8, 2023

    overall1food1service1ambience1

    Terrible experience Food hard and cold Meat fatty

    Report
26. LC

    LucyC

    Manchester

    1 review

    3.0

    1 review

    Dined on January 8, 2023

    overall3food3service5ambience5

    Refuge is a lovely venue and we have been coming here for a Sunday roast for a long time! However, they recently seem to have stripped back the roast which is disappointing. You no longer get 3 meats or the vimto red cabbage as standard. The plate was full of roast potato and carrots, which we love but variety was missed. Still a lovely roast but disappointing compared to what it used to be. We also received our food before our drinks which is not ideal.

    Report
27. MY

    MayY

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Amazing Sunday roast with beautiful interior. Great portion sizes and friendly staff

    Report
28. EA

    ElizabethA

    Liverpool

    2 reviews

    4.0

    2 reviews

    Dined on January 7, 2023

    overall4food4service5ambience4

    Wonderfully adapted building. Really atmospheric. Dining area separate from busy bar.

    Report
29. B

    Blaydzybaby

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food4service5ambience5

    Gorgeous food in glam surroundings. Really good service

    Report
30. CL

    CarolineL

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Stunning food in beautiful surroundings with the warmest, friendliest service. We were a group of 5 who ordered all the dishes off the small plates menu, bar a few, to share. It was a lovely, sociable way to enjoy a meal together. ‘The Winter Garden’ was the perfect setting to enjoy a cocktail or two after we’d eaten.

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31. LY

    LYR49

    Manchester

    10 reviews

    3.0

    10 reviews

    Dined on January 4, 2023

    overall3food4service3ambience4

    As always the food was great. We had the show menu for £25 each including a glass of Prosecco. Our waiter was good but there were some slight issues with forgetting our drinks and undercharging us which led to us having to pay the remaining amount just as we got up to leave - nothing major but not ideal when you’re wanting to get to a show on time, but we understand mistakes happen. Overall another lovely experience.

    The Restaurant at The RefugeResponded on January 7, 2023Dear LYR49, Thank you for taking the time to leave us a review. We welcome any and all feedback, and share amongst our team to be able to offer the service we strive for. We hope to see you again soon Regards General Manager The Refuge

    Report
32. KB

    KatieB

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food5service5ambience5

    We have such a lovely meal at the refuge! The service was fantastic, we were made to feel right at home, the food and cocktails were delicious and the restaurant itself was magnificent. We were also told it was 50% off food when we arrived so that was an added bonus :)

    The Restaurant at The RefugeResponded on January 7, 2023Thank you KatieB for your 5* review, it means the world to our team to be recognised when a guests visits us and leaves happy. We hope to see you again soon! Regards, General Manager The Refuge

    Report
33. OT

    OpenTable Diner

    London

    3 reviews

    4.0

    3 reviews

    Dined on January 1, 2023

    overall4food3service5ambience4

    We came here for the Sunday platter as it was always a favourite and unfortunately it’s changed (and reduced in size, it used to be three meats); so there was no pork or red cabbage which was now an extra at an additional cost. You’d be better to order the individual roasts and choose your extras. The food however was really really nice, and the service was amazing! The restaurant itself is beautiful.

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34. CG

    CharlotteG

    London

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    Great atmosphere, service and food. Highly recommend

    Report
35. OT

    OpenTable Diner

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    It was our wedding anniversary and you made it very special for us. The food was delicious, service was excellent and the surroundings were beautiful.

    The Restaurant at The RefugeResponded on January 7, 2023Many thanks on leaving us a 5* review! Pleased to read that we could make your special day sparkle a little more! look forward to welcoming you again! Many thanks General Manager The Refuge

    Report
36. ST

    SalTy

    1 review

    4.0

    1 review

    Dined on December 27, 2022

    overall4food4service5ambience4

    Heard lots of great things. And could see it was trying hard but falling short for the cost. Menu was out of lots of favourites (we were only at 5pm too!) Empty glasses everywhere in the bar with very slow service and sticky tables.

    Report
37. AB

    AngelaB

    1 review

    4.0

    1 review

    Dined on December 26, 2022

    overall4food4service3ambience4

    Huge roast dinner portions - too much for the average diner so unfortunately quite a lot of waste; but excellent quality food cooked really well. We enjoyed the space and family time over a delicious meal.

    Report
38. OT

    OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined on December 24, 2022

    overall5food5service5ambience5

    Everything was outstanding except my husband was disappointed about the lack of gluten free beer in tap. It has been served before and was one of the reasons we came! Food was brilliant though.

    Report
39. LP

    LucyP

    Manchester

    3 reviews

    5.0

    3 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    Perfect location for Christmas Eve lunch and drinks

    Report
40. DB

    DavidB

    1 review

    3.0

    1 review

    Dined on December 23, 2022

    overall3food3service4ambience4

    Nice place and the food was tasty, but was only served luke warm.

    Report