The Refectory

Bewertungen für The Refectory von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. B

   Beth

   Greater Boston9 Bewertungen

   4.0

   Vor 1 Tag besucht

   1. Gesamt 4
   2. Essen 5
   3. Service 4
   4. Ambiente 5

   The food was delicious ( as usual!) but the portions were on the small side so it seemed kind of expensive. We will still go back again and again but figured we could at least share the feedback. It’s also possible it was short staffed because the wait times were lengthy. It’s always a fun atmosphere. And the staff is very friendly.
   

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2. M

   Margaret VIP

   Philadelphia6 Bewertungen

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We had a great lunch to celebrate a birthday! Service was terrific!
   

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3. D

   Danielle

   Philadelphia2 Bewertungen

   3.0

   Vor 6 Tagen besucht

   1. Gesamt 3
   2. Essen 3
   3. Service 3
   4. Ambiente 4

   It just was very underwhelming, the staff was fine but the food was overpriced and not that great.
   

   The RefectoryHeute geantwortet

   Hello Danielle, Thank you for taking the time to share your feedback. We're sorry to hear that your experience at The Refectory didn't meet your expectations. We take pride in our food and service, and we're disappointed to hear that we fell short during your visit. We also understand your concerns about the pricing. We strive to provide a dining experience that is worth every penny. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

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4. m

   michael VIP

   Washington, D.C28 Bewertungen

   4.0

   Vor 7 Tagen besucht

   1. Gesamt 4
   2. Essen 5
   3. Service 5
   4. Ambiente 3

   The food and service were wonderful. This time the portions were just rights however it was exceptionally noisy that’s why I didn’t give you 5 stars
   

   The RefectoryVor 3 Tagen geantwortet

   Hey Michael, Thanks for your feedback! We're thrilled to hear you enjoyed our food and service. We apologize for the noise level and understand that it impacted your dining experience. We appreciate your understanding and look forward to your next visit. Best, The Management Team
   

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5. E

   Ebony

   Raum New York1 Bewertung

   5.0

   Besucht am 2. Mai 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Amazing food, customer service was solid. We ordered the waiters recommendations, chefs kiss!
   

   The RefectoryVor 3 Tagen geantwortet

   Hey Ebony, We're overjoyed to hear that you had an amazing experience at The Refectory! It's fantastic to know that you enjoyed our food and found our customer service to be great! We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

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6. B

   Barbara VIP

   Chicago26 Bewertungen

   4.0

   Besucht am 2. Mai 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 5

   Food was good. Service was good. Hard to find (this is OpenTable’s fault). Address omitted “East” so it took us to Berwyn, not Villanova.
   

   The RefectoryVor 7 Tagen geantwortet

   Hi Barbara, Thank you for taking the time to review The Refectory. We're glad to hear you enjoyed our food and found our service to be good. We apologize for the confusion with our location - we'll definitely look into this. We appreciate your understanding and patience. We hope to see you again soon! Best, The Management Team
   

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7. R

   Robert VIP

   Philadelphia8 Bewertungen

   3.0

   Besucht am 26. April 2025

   1. Gesamt 3
   2. Essen 3
   3. Service 4
   4. Ambiente 3

   Normally like the atmosphere. We were seated next to a family apparently celebrating graduation and children were screaming (not crying)for the duration of the evening. Parents were oblivious and apparently didn’t care. The server was very nice and caring. Appeared a bit over stretched. Ordered same meal I had previously. Inconsistent with last time we were there. My wife ordered bronzino the last time there. Small portion and not that good. This time she ordered salmon. Very small and not that good. Prior to coming again will check to see events happening and avoid coming that night. Wait for meal was long possibly because of large parties. Will give it another try in the future. There was some discrepancy in feed back for food allergy.
   

   The RefectoryBeantwortet am 29. April 2025

   Hi Robert, We're sorry to hear about your recent experience at The Refectory. We appreciate your feedback and we're glad that you found our server pleasant and caring. We regret to hear about the noise level and the inconsistency in your meal orders. We'll certainly look into this and work on improving these aspects. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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8. E

   Eunice

   Philadelphia74 Bewertungen

   4.0

   Besucht am 26. April 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 3
   4. Ambiente 4

   Shared blueberry pancakes and mushroom flatbread. Very good. Tea could have been hotter.
   

   The RefectoryBeantwortet am 29. April 2025

   Hello Eunice, We're delighted to hear that you enjoyed our blueberry pancakes and mushroom flatbread! We always aim to provide top-notch food and service, and we're glad to know we hit the mark for you. However, we're sorry to hear that the tea temperature didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our guests' experiences. Thank you for your review and we hope to serve you again soon. Best regards, The Refectory Management Team
   

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9. M

   Muge

   Philadelphia1 Bewertung

   5.0

   Besucht am 25. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We had a wonderful evening at the Refectory. The food was outstanding, and the service was great. We'll come back.
   

   The RefectoryBeantwortet am 26. April 2025

   Thanks for the feedback! We're thrilled to hear that you had a wonderful evening at The Refectory. It's great to know that you enjoyed our food and found our service to be top-notch. We're always here to provide you with an exceptional dining experience and your kind words are truly appreciated. We look forward to welcoming you back soon!
   

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10. M

    Melissa VIP

    Atlantic City1 Bewertung

    3.0

    Besucht am 24. April 2025

    1. Gesamt 3
    2. Essen 1
    3. Service 1
    4. Ambiente 3

    Great location and nice ambience. Food was averge at best and the service was poor.
    

    The RefectoryBeantwortet am 26. April 2025

    Hello Melissa, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our location and ambiance. However, we're sorry to hear that our food and service didn't meet your expectations. We strive to provide a high-quality dining experience to all our guests and it seems we fell short this time. We appreciate your honest feedback and will use it to improve. We hope you'll give us another chance to impress you in the future.
    

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