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Hand battered fried shrimp with an ice cold beer
 - The Reel Seafood & Grill, New Braunfels, TX

The Reel Seafood & Grill

4.4
4.4
581 Reviews
$30 and under
Seafood
The Reel Seafood & Grill and The Reel Seafood House pride themselves on preparing food from scratch on a daily basis in order to deliver you a quality meal. We receive daily deliveries and hand craft every item that hits your table. The Reel also has a variety of non-seafood options making it easy for everyone to enjoy. The Caddell family has been in the restaurant industry for 25+ years and were very excited to bring you a high-quality seafood restaurant in New Braunfels and Bulverde. We are proud to work with our friends and family which allows us to bring you a more personal experience with every visit. Now let's get reeled in! Join us for Sunday Brunch, lunch or dinner.

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Seafood, American
  • Hours of operation
    Brunch Sun 10:00 am–1:00 pm Lunch Tue–Sun 11:00 am–4:00 pm Happy Hour Tue–Fri 11:00 am–6:30 pm Dinner Tue–Sat 4:00 pm–9:00 pm Dinner Fall Sun 4:00 pm–8:00 pm
  • Phone number
    (830) 214-6103
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    On and off site catering available. Cooking on site is an option (venue permitting). Weddings, office parties, family gatherings...we host it all. Contact reel@caddellrestaurants.com for inquiries.
  • Private party facilities
    Please contact us for more information
  • Private party contact
    Kayla Caddell: (830) 885-7352
  • Neighborhood
    New Braunfels
  • Cross street
    Loop 337 and Hwy 46
  • Parking details
    Large parking area, handicap accessible.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 581 people are saying

Overall ratings and reviews

4.4
4.4 based on all time ratings
  • 4.4Food
  • 4.5Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

581 Reviews
  1. MariaR

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on June 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time in this restaurant and I loved it, our food was delicious, it was served promptly and we left very happy

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  2. KayZee

    San Francisco

    22 reviews

    vip
    4.0

    22 reviews

    Dined on June 9, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Love eating at The Reel but this time was different. Menu has changed a lot! The Reel Platter has cut out stuffed crab and stuffed shrimp but hasn't cut the price! I go to eat those items and the server's reason for excluding them was that they didn't sell well? They were on a platter with shrimp, oysters and catfish so how could they tell that those two items sold less well than the other stuff? She said the seafood fried fritters under appetizers was where they put the stuffing instead. This made no sense but I didn't argue or question what she said. It was a Thursday night but other Thursdays have been full of people at 6:30 and this last time the place was mostly empty. Not sure what's going on but we will look around for a place that offers the food we like. The raw blue point oysters were excellent and the fried shrimp and oysters were good ( we skipped the expensive platter with nothing on it). We will see if there aren't other restaurant options that serve what we like.

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  3. Vernon

    San Antonio

    19 reviews

    vip
    5.0

    19 reviews

    Dined on June 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time we tried the Sunday brunch and it was wonderful. The food was superb with a great selection, the drinks were perfect and the service was impeccable. A great experience which we greatly enjoyed and highly recommend.

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  4. AmandaG

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on June 3, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    If you’re looking for a nice dining experience, this is where to be! The food never disappoints, especially the fondue!

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  5. Gaylonw

    Chicago

    1 review

    5.0

    1 review

    Dined on June 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Brian was our server and I got to tell you that he's been the very best server that we've had in a number of years in restaurants here in San Antonio and New Braunfels he was energetic happy pleasing enthusiastic and was absolutely trying to sell us on every aspect of the restaurant not in a bad way in a good way informative about all the different venues and and things on the menu as well as sunday's brunch and Saturdays live music etc very pleasant dinner he was great and will be back again because of Brian.

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  6. KenL

    San Antonio

    1 review

    5.0

    1 review

    Dined on June 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent place to eat. I am one who has to watch my carbohydrates and it’s pretty easy to do except for rice and French fries. The lobster bisque is to die for.

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  7. OpenTable Diner

    San Antonio

    2 reviews

    4.0

    2 reviews

    Dined on May 31, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to The Reel late around 8 pm on a Tuesday. Kitchen was closing but our server Bryan was ecstatic to greet us. He recommended some appetizers and drinks to begin our meal and we sipped before the seafood fritters arrived. Think of a seafood hush puppy. After we placed an order for another round and the redfish and the trout. Both were delicious, but I’ve been here before and know they can do better. I just attribute it to me coming as the kitchen was getting ready to shutdown. Luckily enough they gave us some to go dessert and waters to keep us satisfied until we arrived home. Love the restraint. 4.8 overall from my experiences.

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  8. BruceM

    San Antonio

    1 review

    5.0

    1 review

    Dined on May 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great menu selections; comparative pricing; efficient and courteous service...

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  9. Rean

    San Antonio

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food is always excellent and presented very well. Server had a very pleasant and professional personality.

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  10. Eddie

    San Antonio

    3 reviews

    2.0

    3 reviews

    Dined on May 14, 2023

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3
    Service was adequate. Food is overpriced for the quality. $40 dollars for an 8oz ribeye that was thin, tough, and barely seasoned. $33 for the scallops and fish which was mediocre. I ordered a 7/7 to drink. It was crystal clear like water and just tasted like sprite. I sent it back to the bar and got it back still almost crystal clear with barely a taste of whisky. This is the second time we tried this restaurant. The first time wasn't any better than this second time. Same issues with the drinks and food. Won't be going back for a third.

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  11. LisamarieR

    San Antonio

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service by jeff. Husband stated one of the best cooked steaks ever! My son and my meal was awesome!

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  12. StevenD

    San Antonio

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time at the restaurant and had a great time. The wait staff were awesome as was the food. I'll be back soon for more good food.

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  13. MindyW

    San Antonio

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Good food and good service. The day was busy because it was Mother’s Day but they honored our reservation within 5 minutes. The seafood was fresh and tasty.

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  14. JoAnnS

    San Antonio

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food. Great service. Never disappointed going here. It was especially busy on Mother's Day but we had excellent service and we were in and out in under an hour and a half. Love it.

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  15. LettyT

    San Antonio

    3 reviews

    2.0

    3 reviews

    Dined on May 14, 2023

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 1
    Waitress was exceptional. The menu has changed in which they took two items off the reel seafood platter but increased the price. The portion of catfish was extremely thin and small and overcooked. The shrimp were small. I wouldn’t pay $30 for a plate here again. I am a frequent customer, however I’ll return but only to have their appetizer then go to Long John Silvers for my fish cravings. The owners really need to take the recent reviews to heart if they want to stay in business.

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  16. JasonQ

    San Antonio

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Shopping center setting is the ONLY negative I can say. Food was excellent. Service was amazing! (Shout out to Noelle). Not cheap, but you get what you pay for! Would absolutely go back.

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  17. AmyW

    San Antonio

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Nice dinner, with great for and nice live music on the patio!

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  18. HeathB

    Omaha

    22 reviews

    vip
    5.0

    22 reviews

    Dined on May 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great experience! Enjoyed the food and service was even better. Came here on a recommendation…so glad we did!

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  19. Gene

    San Antonio

    3 reviews

    2.0

    3 reviews

    Dined on May 13, 2023

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 5
    We ordered the seafood platter. After 15 minutes, the waitress came and told us they were out of fried oysters. That was ok but when the platter came, it was only fried shrimp and catfish No longer has stuffed crab or stuffed shrimp on it. Then the couple behind us got oysters on the half shell. The waitress told them they come in a can and then put on a shell. Fine but couldn’t they fry some? Waitress was nice but food ????? BTW, they just changed menus

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  20. Isabella

    New Mexico

    9 reviews

    4.0

    9 reviews

    Dined on May 12, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    I don’t like that you have to pay $13. for 6 fried shrimp and not be able to substitute a salad for French Fries without paying extra, when I can’t eat fries! The manager needs to think about changing that policy!!!!

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  21. OpenTable Diner

    Dallas

    2 reviews

    2.0

    2 reviews

    Dined on May 6, 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    The waiter looked as if he was high and acted extremely anxious. Kept on tapping my shoulder each time he would serve me and sweating profusely. The seafood skewer came with 3 fish pieces that were burnt and came with only two shrimp. 

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  22. LettyT

    San Antonio

    3 reviews

    4.0

    3 reviews

    Dined on April 30, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We ordered the seafood fondue and it was delicious. We also ordered the calamari appetizer and the marinara sauce was too think for the small container that comes with the plate. The Reel Seafood plate was abundant and hot. The server was courteous and came back to check on us several times throughout our visit. We made a reservation at 8 and the table was ready soon after our arrival.

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  23. Vernon

    San Antonio

    19 reviews

    vip
    5.0

    19 reviews

    Dined on April 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful seafood. The almond crusted redfish is to die for. Great cocktails and impeccable service.

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  24. JefferyL

    San Antonio

    14 reviews

    vip
    5.0

    14 reviews

    Dined on April 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was delicious and our server, Kim, was outstanding. Will come back again soon.

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  25. Omar

    San Antonio

    4 reviews

    2.0

    4 reviews

    Dined on April 19, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    I ordered the redfish jambalaya, and it was over cooked. It was tough and dry. Some of the rice was hard and emery, and sone of it was chewy, almost gum like. The calamari was good, but served Luke warm, and our server was not the best. It was a sad experience, I typically like the Reel, but it was bad last night…not sure if I will return.

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  26. DavidB

    San Antonio

    1 review

    5.0

    1 review

    Dined on April 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was awesome came there for our 6th Anniversary shared a plate and was more than enough food. Thank you

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  27. OpenTable Diner

    San Antonio

    1 review

    4.0

    1 review

    Dined on April 13, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Our evening out was wonderful! Our server was one of the best I have ever had! Her name escapes me, but I wish I could tell her personally!! We always enjoy our visits to The Reel.

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  28. JimG

    San Antonio

    1 review

    4.0

    1 review

    Dined on April 6, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    My party and I enjoyed the meal very much. We each ordered different entrees and shared tastes of the different items. All were very good.

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  29. MichaelH

    San Antonio

    5 reviews

    2.0

    5 reviews

    Dined on April 4, 2023

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Oysters were disappointing at best!! Tuesday is supposed to be Oyster at half price but considering how small they were (average size of a quarter) they should have given them away . No beer on tap tonight for some unknown reason. Disappointed!

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  30. SuzanneW

    Austin

    4 reviews

    5.0

    4 reviews

    Dined on April 1, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and service would definitely come Back

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  31. RobertG

    San Antonio

    6 reviews

    vip
    5.0

    6 reviews

    Dined on March 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect as always. Have yet to have a bad meal here.

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  32. MoniqueJ

    San Antonio

    16 reviews

    vip
    5.0

    16 reviews

    Dined on March 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service as always! I had the redfish pontchartrain and my husband had the chicken fried chicken dinner’ Delicious!!!

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  33. Isabella

    New Mexico

    9 reviews

    4.0

    9 reviews

    Dined on March 24, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Monica was delightful and very efficient! The only thing I don’t like about the Reel is you have to pay for a salad when I can’t eat French fries, which makes 6 fried shrimp $13. which is expensive!

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  34. RobertG

    San Antonio

    6 reviews

    vip
    5.0

    6 reviews

    Dined on March 20, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I read the lowest reviews because I’ve been coming here for years and never had bad food or service. Not sure where these people have eaten before but I wish they’d list the restaurants that satisfy them because if The Reel didn’t satisfy them and they’ve eaten better I want to check those places out. Those places must have the absolute best of everything and charge less than McDonald’s dollar menu. But seriously, the service here is that of a Brazilian steakhouse and the food has been nothing but amazing on my experience. I’ve had the chicken fried chicken, chicken fried ribeye, the burger, calamari, fondue, catfish, fried shrimp, waffles, fondue omelette, grits with scrambled eggs skillet, crab cakes, etc. and every. single. one. of those items were delicious. I’m speaking of the New Braunfels location on Hwy 46 & Loop 337.

    1 person found this helpful

  35. LenC

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on March 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our second exceptional visit. Redfish: Exceptional; Mahi and Shrimp Tacos: Exceptional; Service: Exceptional. Presentation: Mouth watering. And the food was Flavorful! Looking forward to our next visit!!!

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  36. OpenTable Diner

    Austin

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was very fresh. My house sangria was very great as well. My husband wants to go again next weekend for his fish and shrimp. Great service and atmosphere!

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  37. OpenTable Diner

    Minneapolis

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Awesome as always! Food quality and service was excellent.

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  38. danm

    Houston

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our waiter was happy and friendly. Excellent service, great food.

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  39. AlexandraB

    Atlanta Metro

    6 reviews

    5.0

    6 reviews

    Dined on March 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had outstanding service with Monica the food was excellent we will be back next Friday and the cocktails were also yummy

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  40. OpenTable Diner

    San Antonio

    5 reviews

    vip
    4.0

    5 reviews

    Dined on March 17, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Food was generally good but I thought $14 for one crab cake with a little sauce and a slice of avocado was a bit pricey. Our waitress was nice but seemed new/undertrained - she wasn’t sure on a couple of commonly asked items (like if they serve Pepsi or Coke), but took care of us ok. The restaurant seemed clean. The manager was present and helping on the floor.

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FAQs

The Reel Seafood & Grill offers takeout which you can order by calling the restaurant at (830) 214-6103.

The Reel Seafood & Grill is rated 4.4 stars by 581 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for The Reel Seafood & Grill

1683 W State Highway 46, Suite 235, New Braunfels, TX 78132-4788

Dining areas

Additional information

  • Cross street
    Loop 337 and Hwy 46
  • Neighborhood
    New Braunfels
  • Hours of operation
    Brunch Sun 10:00 am–1:00 pm Lunch Tue–Sun 11:00 am–4:00 pm Happy Hour Tue–Fri 11:00 am–6:30 pm Dinner Tue–Sat 4:00 pm–9:00 pm Dinner Fall Sun 4:00 pm–8:00 pm
  • Price
    $30 and under
  • Cuisines
    Seafood, American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Large parking area, handicap accessible.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (830) 214-6103
  • Catering
    On and off site catering available. Cooking on site is an option (venue permitting). Weddings, office parties, family gatherings...we host it all. Contact reel@caddellrestaurants.com for inquiries.
  • Private party facilities
    Please contact us for more information
  • Private party contact
    Kayla Caddell: (830) 885-7352
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