The Rec Room - West Edmonton Mall

I like how i had a chance to look through the menu before i even got there.

Just ok. Table was not ready upon arrival. Food was cold.

We had a good time. Our server was amazing.

The food here is awful and the drinks are WAY overpriced. If you’re not here to play you might as well wander off to any one of the better priced, better quality restaurants in WEM because everything from fish and chips to chicken burgers are over fried, under seasoned or flavourless. The only thing I enjoyed was the bacon I picked off my kids Mac and cheese.

My tip, don’t eat here. If you want to blow money on games that will never earn you enough points for a prize, cool, but eat before you come.

Our server was great! She was quick and had an awesome attitude... but we ordered three dishes and none of them were prepared correctly. From an unseasoned and over cooked chicken dinner to a salad that literally just contained lettuce and nothing else... to pizza with no cheese... it was just bad. Not worth the 80+ dollars it cost to feed three people.

Service was poor due to staff shortage. The manager & my server was working pretty hard considering the staff shortage.. Food was good & well priced. I was surprised that the cost of wine for 2 glasses of 9oz red wine was $34.00 :(

I would recommend friends but will inform them the wine is pretty expensive ie. $17 for a glass.

Tks

Overall I like the place. Food was okay, the Void was disappointing it was very short. The signing of the waivers and getting us ready took longer than the actual game. The waitress was rude and gave me attitude when I did not give her a tip because she was rude to me and my students.

Nothing special. not a lot of game variety. food too expensive.

Very good reception and the table we had reserved was ready for us. Good place to watch the hockey game.

Service was slow. No managers to handle feedback or complaints. Food took long to be served. Reserve a table for 6 for their Raptors Viewing Party and was given a table near the kitchen with a distant view of a 40 inch tv.

Awesome experience especially because the noise level was not overwhelming

The REC ROOM is an enjoyable time if you are ok with the noise level a little higher than a normal evening spot, as its an arcade and pool hall it can get elevated at times. the food was really good and hot and for the most part not BOXED Sysco foods. I would recommend this spot with friends to watch the game or shoot some pool and have some food at the same time.

Nice place a little too noisy ,the only down grade is that the food was over cooked and bland.

It was a little slow for NYE, but we had a lot of fun.

New Year’s Eve

Very good service and food was enjoyed by everyone.

It was great , service could improve , but i will defenitely come back again , is was a great experience overall

Food and atmosphere was great but the service was very slow and it was barely busy!

Well the hostess didn’t tell us that with a meal the bracelets were 50% off. The server did but he took so long to get there we already purchased and got the kids playing games. The steak was way over cooked and the muscles cold . Hardly anyone there and dinner took an hour to come out.

I'd say the food is fine but not exceptional. Our server, however, was very good. This would be a good place to go for a late-night drink and some snacks.

Had our twin's birthday party there with some adults as well, it was terrific! The food was terrific. However, we really wish they'd bring back the unlimited play option as $300 with 8 kids lasted less than 30 mins! Expensive but fun.

The service was awful and we found a feather in our chicken burger

Service was really slow... all serving staff was friendly and helpful, just slow. I got the impression they might have been short behind the bar, as drinks were slow to the table and it took quite some time to get served while sat at the bar. Regardless, it was a fun night out.

We went to the Rec Room for my sons birthday. Our waitress was incredibly attentive and friendly. The food was ok, but I felt it was overpriced. The waitress wanted to bring us Sundaes after dinner but we declined so they gave us some game points instead which was incredibly thoughtful. Overall it was a great experience.

First of all we were seated for atleast 15 minutes before someone came to take our drink order. We ordered chicken wings thinking they would be gluten free as the menu does not say otherwise, and they came out breaded. The bottles of water tasted nasty and had floaties in them. And I was charged $19 for a double ceasar. Drinks were outrageously expensive there! But on the plus side, all the games were in working order and were fun. The crowd was great!

Our son was served ten minutes before us so had to sit and watch us eat.
We were told it was a kitchen mix up?
We asked about the Star Wars VR and were told by our server it is $15.00. Imagine our surprise when we asked for two tickets and were told almost $80.00!
It’s a fantastic fun place but I’m not sure if I’d ever go back to eat.

Our server Faizon was amazing! Very attentive and helpful.

The overall experience is good, service ok and the arcade games and discounts on the tickets you get if you dine here are pretty cool. The restaurant is nice, modern, bright and comfortable. Drink menu good. Food was 50-50. I had a pizza and really enjoyed it but the mac and cheese was horrible, served with penne pasta instead of macaroni, cheese sauce almost watery and flavorless.

Had my daughter's birthday party there... reserved a table as a main base camp for their drinks and food while they went out and and played. Food and service was really good... a bit pricey in my opinion. $40 for a cheeze pizza, and $11 for ice cream sundae. All in all a good time, but God, the food prices are too high.

The service was not great, the drinks were made wrong, we got our appetizer at the same time as our main meal .. we didn’t have room on our table for everything ! But the ambiance and games were fun and the food was good at least!

Awesome place for birthdays and for moms to have less hassles in preparation for them!!!
Let the kids run around and burn energy off and not have to worry about them at their ages__9-11

Portobello mushrooms were too salty to eat but the garden salad was great. Lasagna was good but surprisingly small.

Had a good dinner and followed up with games after. Everyone was impressed with the meal.

Took my 13 year old and a few friends for a birthday party, it was awesome. Bit expensive but totally worth it!

Food is always good. Our waiter was awesome. Bartenders couldn’t make a proper mojito to save their life. Both mojitos were terrible.

Great family night out.

I recommend sitting in a booth for more of a relaxed private meal, overall the ambience was great very relaxed and fun. Highly enjoyed the roast chicken and smoked mussels, would say that salmon wasn't fairly priced for the size and taste as you would expect but I got more for my money with the roast chicken. Good place for a fun date night.

The salad I ordered was nothing special except a heavy price. I ate less than half and it sat on the table. It was tasteless basically. Not one sever asked how our meal was. The family pizza was delicious and large.

I brought my son and his 3 friends for his bday. After we left the kids told me that there were a lot of games that took tokens off their bands however did not work. I wish they had told me there so I could of brought this to your attention. Oh

Food are good. Tuesday night has game trivia. Fun for family.

Place has a lot of potential but meal was luke warm and server, although very nice, needs some work on being a good server. Menu has some interesting items. Quiet Monday night which was nice for gaming but not so nice for fresh food/doughnuts (nasty and dry).