Great place for a date night! We found a couple of arcade games that we enjoyed and kept playing.
When it came to food, the quality was great, the service was mediocre. It was busy so we weren’t bothered, but it took a while to place our food order.
Other than that it was a great place and we will definitely go back

First time going there and we were so excited. Until we walked passed the woman taking our vaccination passports and to check in for our reservations. The woman who confirmed our reservations brought us to a family restaurant table that wasn’t high top as requested. We had placed a special request to be able to watch the hockey game as we were coming in for a birthday party. I had confirmed these reservations. The woman who was seating us was nothing but rude right from the start. Her attitude and mannerisms were definitely not what you’d expect from someone in the service industry.
Luckily our server was fantastic and friendly. Otherwise we were ready to leave at that point.
The service receiving your bar or food orders was definitely slow however they were busy and understandably understaffed.
A lockdown alarm went off for about 10 minutes, which when it began was pretty scary and then the lights and noise become more of a nuisance.
We haven’t decided if we’d be back. Once you have rude service like we did, you don’t want to chance it again.

- side note, the nachos were really good

It took quite some time for someone to figure out that we were even there. The waiter was very kind and helpful but overall this was our first time at The Rec Room and it was not really as exciting as it looked on line. The food was not very good. Not special at least. The drinks were not properly made. Just fine.

The waiter does not make mention that tip is included and our group of 10 ended up giving her additional tip. Which would also explain why she didn't give us a copy of the debit receipt. It was so shady. This is something that should have been mentioned. The service was terrible too.

Service is terrible. The attendants and the manager are all disorganized and unpleasant.

Excellent customer service and fun environment! I will go back for sure!

Despite having many empty tables, we were given a corner table near the kitchen with super bad ambience. We were super nice and asked them 3 different times but were completely denied other seating. The guy said rest of the seating will be for people after us even when we our reservation was earlier. We had to just leave and find another restaurant. The service was just bad. The person in charge was not even nice and it just felt like it would be a waste of time and money.

Our server was amazing ! She was so kind and helpful. She recommended us to try the orange fashion cocktail and it was great! Would visit again soon!

Overall I enjoyed our dinner experience at the Rec room 310 restaurant. The portion sizes of the food and drink were a bit uneven. Our burger was very well portioned, however the amount of mashed potatoes and vegetables received with the steak were minimal. The quality of the food was nice however. The service was on point and we had a good evening.

chicken sandwich had too much sauce making the bread break in your hands and cant help make a mess of yourself, not a great look on a date!! Service was ok, i would not eat here again but would visit for the activities they have and have a beer

The location has good game variety and good food. The staff was friendly and helpful. Recommended.

Wednesday night must be when they train the new servers. Ours was very young and seemed very nervous. He rarely came by the table. We had to pile the dishes for him to notice to pick them up when we finished eating. By the time he came by to ask how our meal was, I was finished eating. Ordered coffee at the end of the night and it was weak like they used the same coffee beans twice. Also had to ask for milk & cream twice because he forgot the first time. I also send the coffee back the first time because it was luke warm. I think they threw the cup in the microwave because the cup was hotter than the coffee the second time. Truly disappointing first experience.

The food was not good at all. The drinks were real bad and the margarita pizza was overloaded with oil.
Food options are less and the food is not at all good

The price was suprisingly decent for the quantity of food. We had the apps plate and then we could barely eat any of our mains. For 2 people we spent about 70$ for dinner and ended up having to take some home so cannot complain. Also, the plate came with some preloaded bracelets which we then took inside so play some of the games.

Good food and ambiance - the artichoke dip with pita triangles and corn crisps was delish.

My 12 yr old’s birthday

The food was sub-par at best, and the service was lacking. The hosts were very helpful but our server didn’t bring us water until the very end of the meal when we had to request it. Similar thing with condiments. The food itself was a travesty. Every single element on the plate of nachos came out of a bag or a jar. The guacamole and chips were stale, and the dish was cold (and arrived much after our mains). The spicy chicken sandwich is laughable - you get a better sandwich at popeyes for a third of the cost. The ‘harissa hot sauce’ was at best a mildly spicy BBQ sauce, and the chicken was insipid. The fries were alright, as were the chipotle mushrooms. Don’t go here - there’s plenty better restaurants in square one

Fun experience catching up with friends

5 STAR service from the server (Asian gentleman) Patio furniture food and ambience could be better but the service totally made up for it! Will return for sure!

Our server Khang was amazing!! Super welcoming and sweet!

Had such an amazing time, everyone was so sweet and helpful. The food was also amazing. Will definitely visit again!

Great server and management, very nice location with lots of people watching .. however the food was really bottom of the barrel. Beer was warm and stale and entrees were clearly just frozen food. Shame because we’d go back for the ambiance but what they serve is just too off putting.

Location is vary well put during COVID and staff are so polite, and helpful.

very friendly staff and awesome service. i recommend to my friend.

great place to take the kids. food was good, service friendly!

The patio was great, all tables were separated enough. Connor was our server, he was very good and friendly

The pizza was ok, but the nachos were fantastic. Good selection of IPA beer.

Service wasn’t good. It was slow to sit down initially and no one came to take our order for a while. I had to find someone to look after our group.

The service was extremely nice and understanding
The food itself, while the pricing and portions were very good, much more seasoning was needed!
The grilled vegetables, zucchini, etc were REALLY good.
There was DEFINITELY something missing in the mashed potatoes. I don’t know if it’s because a vegan offering or something, but for those of us who are not vegan, PLEASE schlock on the milk and butter!

The sweet dish wasn’t as good as ate earlier

Horrible place. When I came there was not even served people came after me for drinks and food order I was there 30 mins no one helped

Service was very slow. Took over 30 minutes to get our food. Servers were good. Loved playing games after dinner.

It was a nice place for family day, it had the perfect atmosphere

Great place had lots of fun! Would definitely go back and recommend to friends!

Is Nikole seeing someone?

Msg me

Service is slow. We waited at least 20 mins to be served, and that’s after us complaining that we still do not have a server.

You almost wanted to order as much as you plan to get for the evening in one shot, because you will never know when the server will come by next.

Server was nice but she mentioned 2 people called in sick. I’ve been to Rec Room about 10 times now and it’s always the case except on weekday during the day

There was a promotion going on for Family Day so there was understandably a TON of people there, mostly with little kids. That made drinking and gaming really tough. And when we went to the restaurant, it was understaffed and very busy. We had a reservation but it still took forever. I don't blame the staff - like I said, there weren't enough bartenders and servers. When we finally got our food, it was hot and perfectly cooked. The menu is pretty amazing and the food is excellent. The servers are kind but seriously overworked.
I would recommend making a reservation and going when there are fewer children and families. It really hinders drinking and you don't get to play as many games because they take up a lot of the space. Plus, the service is much slower.

This is our second time to the Rec Room (first time in Mississauga). The food was absolutely excellent! We had a ton fun bowling and playing video games after dinner. The staff were friendly and attentive. The food and games were not too expensive … Superb value! Will definitely go again.

Steak was just ‘ok’, would not order again for the price. Had to wait 10 mins to be seated even though we had a reservation and arrived on time. I got an email later that night saying we didn’t honor our reservation - off putting.

We had a fun time. We were a party of 8. Food was good. It was moderately busy... The service was okay - not the best; friendly, but NEEDED to be flagged down time and time again - very little "check-in" or care given to the table.