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The Rec Room - Brentwood, Burnaby, BC

The Rec Room - Brentwood

4.0
4
371 Reviews
CAN$30 and under
Contemporary Canadian
  • Good for groups
  • Lively
  • Hot spot
The Rec Room redefines the meaning of fun with exciting arcade games, attractions, mouth-watering eats and live entertainment all packed under one roof. We’re Canada’s premier “eats & entertainment” hot spot!

For reservations of parties of 11 guests or more, please contact the venue directly at info.brentwood@therecroom.com. We kindly request our guests refrain from making multiple reservations for a single large party. While we will do our best to accommodate large groups, we cannot guarantee multiple reservations will be seated together.

Minors: We are a 19+ facility. Anyone under the age of 19 must have their parent or responsible adult/guardian present, no exceptions, and will only be permitted until 10:00pm

Make a reservation

2 people

7:00 PM


Booked 11 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Contemporary Canadian, Canadian
  • Hours of operation
    Mon–Wed 11:30 am–11:00 pm Thu 11:30 am–12:00 am Fri 11:30 am–1:30 am Sat 11:00 am–1:30 am Sun 11:00 am–11:00 pm
  • Phone number
    (604) 259-2521
  • Dress code
    Casual Dress
  • Neighborhood
    Burnaby
  • Cross street
    Willingdon Ave and Lougheed Highway
  • Parking details
    The Amazing Brentwood has plenty of parking on site at the mall
  • Public transit
    Public Transit Stop: Skytrain Brentwood Town Centre Station, Bus Routes – 25, 123,130,134,136,222
  • Additional
    Wheelchair Access
Gift card

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What 371 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.8Food
  • 3.7Service
  • 3.9Ambience
  • 3.7Value

NoiseModerate

371 Reviews
  1. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on July 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic experience for my son's 11th birthday. Staff were lovely and the kids had so much fun. Greatly appreciated the extra bday tokens. Thanks so much!

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  2. Aline

    Calgary

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I literally love this location. Excellent service, incredible attention to customers and the atmosphere is super energetic.
    The Rec Room - BrentwoodResponded on July 2, 2024
    Wow! Thanks for the great review and feedback Aline. It was a pleasure having your group this weekend. Hope to see you back again soon!

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  3. OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined on June 29, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3
    I booked the reservation 1 month ago. There was not a table ready for us. I had to stand for 10 minutes at the table while the waiters scrambled to find chairs (fyi there were a ton of tables ready to go). Our waiter was disorganized, did not bring an item and took one payment from our table and then left us waiting so long for the other two groups to pay I had to go up and say something to the hosts. I think better training was needed for that waiter.
    The Rec Room - BrentwoodResponded on July 2, 2024
    Hello. Thank you for dining with us on June 28 and providing feedback on your visit. It's disappointing to see this feedback. I am going to PM you so we can get further details. Thank you

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  4. OpenTable Diner

    Vancouver

    1 review

    3.0

    1 review

    Dined on June 22, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 3
    Our server was very nice and polite and friendly. However, the service we received from all in the dining area overall was poor. I had to go up several times and request that I want to place an order / get my bill / ask for the bill again. This is my second visit (first visit was back when the place initially opened) where service has been poor in the dining area. At first I thought it was growing pains as the business was so new, but it seems to have not improved. As a former server, I don't understand why. Overall, I would return to Rec Room but only for the games.
    The Rec Room - BrentwoodResponded on June 24, 2024
    Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our server and their friendly service. However, we apologize for the inconvenience you experienced with the overall service in the dining area. I am going to reach out privately in hopes to get more details on your visit so I can further review with our team as this is not the level of standard we strive for.

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  5. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on June 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It's a great spot for children and adults. We will be going back to watch the games.
    The Rec Room - BrentwoodResponded on June 10, 2024
    Hello! Thanks for dining with us and leaving a review! We are so glad you enjoyed your time with us. Would you mind providing us with your reservation name so we can acknowledge your server as you provided them with a 5star service review. Looking forward to having you back again soon. Thank you

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  6. OpenTable Diner

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on June 2, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Always good and thanks to the staffs for taking care of us.

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  7. HowardK

    Vancouver

    1 review

    3.0

    1 review

    Dined on May 21, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Food was ok but the service was super slow and we had to pay for an automatic 18% gratuity as we had a party of over 8 people. We did not like the fact we had to pay the auto gratuity for a lack of service. We ended up getting our drinks from the bar because our server was nowhere to be found for over 20 minutes. I understand that it was busy but the establishment should make better arrangements for staffing levels.
    The Rec Room - BrentwoodResponded on May 22, 2024
    Hi Howard. Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience with slow service and the inconvenience caused by the automatic gratuity. We understand your frustration and want to assure you that we take your comments seriously. Your feedback regarding staffing levels during busy periods will be addressed internally to ensure better service in the future. We appreciate your understanding and hope to see you again soon.

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  8. stellar

    Vancouver

    3 reviews

    3.0

    3 reviews

    Dined on May 19, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 1
    I was extremely disappointed with the service. We were a party of 8 and the first ones there. There was no one else eating and 4 servers talking in the kitchen the entire time watching us and not once came to fill our drinks or clear our table. I stacked our own plates and moved them to the edge to be cleared and servers would walk by, look at the plates and not pick them up. On top of that 18% gratuity automatic included for service barely provided. Fun place. Failing service.
    The Rec Room - BrentwoodResponded on May 22, 2024
    We're truly sorry for the disappointing experience you had. Your feedback is valuable, and we'll address these issues with our team to improve. We appreciate your visit and hope for the chance to make it right in the future.

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  9. OpenTable Diner

    Vancouver

    1 review

    3.0

    1 review

    Dined on May 19, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 3
    The service was very slow, there didn't seem to be enough servers Cobb salad didn't have a lot of flavor or dressing and the pear dip didn't come with enough pieces of bread so we had to eat it with just a spoon. Atmosphere was fun but food and service wasn't the best. Our server was nice but you can see them together in kitchen talking when u need them so we have to flag them over
    The Rec Room - BrentwoodResponded on May 20, 2024
    Hello. Thank you for dining with us at Three10 on May 18. We appreciate your feedback and will be following up with our team. Could you please provide me with your reservation name so I can investigate further. Thank you

    Is this helpful?

  10. RosshiN

    Vancouver

    9 reviews

    3.0

    9 reviews

    Dined on May 18, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Service at restaurant was super slow. We had to ask our server multiple times for items we had already requested. Please don’t get me wrong, our server was very nice and polite but the service in general was not up to par.
    The Rec Room - BrentwoodResponded on May 20, 2024
    Hi Rosshi. Thank you for dining at Three10 on May 17. We appreciate you taking the time to provide feedback on your experience. We take this seriously and will be investigating further so we can follow up with the staff involved. We hope to see you back again soon!

    Is this helpful?

FAQs

The Rec Room - Brentwood is rated 4 stars by 371 OpenTable diners.

The Rec Room - Brentwood does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 11 times today
Google Map for The Rec Room - Brentwood

21-06 1920 Willingdon Ave, Burnaby, BC V5C 5J9

Additional information

  • Cross street
    Willingdon Ave and Lougheed Highway
  • Neighborhood
    Burnaby
  • Hours of operation
    Mon–Wed 11:30 am–11:00 pm Thu 11:30 am–12:00 am Fri 11:30 am–1:30 am Sat 11:00 am–1:30 am Sun 11:00 am–11:00 pm
  • Price
    CAN$30 and under
  • Cuisines
    Contemporary Canadian, Canadian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    The Amazing Brentwood has plenty of parking on site at the mall
  • Public transit
    Public Transit Stop: Skytrain Brentwood Town Centre Station, Bus Routes – 25, 123,130,134,136,222
  • Additional
    Wheelchair Access
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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