The Queens at Horton

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1. RG

   RuthG

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service3ambience3

   We have not been in The Queens for a time so we were pleasantly surprised by the menu. A far better range of food was on offer, not just burgers and steaks. The venison dish was really tasty and the service did not take too long.

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2. LW

   LisaW

   Worcestershire

   1 review

   3.0

   1 review

   Dined on January 27, 2023

   overall3food3service3ambience4

   Food was just ‘ok’. Had sirloin steak which was horribly gristly. Nobody checked how our food was so battled on with it. Did mention it to waitress when she collected plates but no response. Waited forever for drinks. Very busy which was fine & sign of a good pub but this meant service was slow. Liked the huge apple crumble however. Waited a long time for someone to come over so we could get the bill but had to go & find someone in the end. Average experience for the price. Shame really as we’ve had better meals.

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3. DW

   DeborahW

   Shropshire

   2 reviews

   5.0

   2 reviews

   Dined on January 22, 2023

   overall5food5service5ambience5

   Never been disappointed at any visit to the queens, the food quality and portion size is amazing we all went for the lamb it was cooked to perfection as was everything else. Would highly recommend the cheesecake for dessert . All of the staff were helpful well mannered and professional. Looking forward to our next visit.

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4. JB

   JosephineB

   Surrey

   1 review

   4.0

   1 review

   Dined on January 22, 2023

   overall4food4service4ambience4

   Lovely food in a nice atmosphere. Staff polite friendly and efficient.

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5. SM

   StaceyM

   1 review

   5.0

   1 review

   Dined on January 19, 2023

   overall5food5service5ambience5

   Food always amazing , nicely decorated . Staff very polite

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6. TH

   TracyH

   Liverpool

   3 reviews

   4.0

   3 reviews

   Dined on January 19, 2023

   overall4food4service5ambience4

   Staff were very pleasant and welcoming, service was good and the food, portion sizes good and it was hot.

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7. C

   Caz999

   1 review

   5.0

   1 review

   Dined on January 15, 2023

   overall5food5service5ambience4

   Very polite attentive staff, clean restaurant & bathroom, a very good standard of food, which was presented well 👍

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8. AS

   AndyS

   Warwickshire

   1 review

   5.0

   1 review

   Dined on January 13, 2023

   overall5food5service5ambience4

   First class in every way fast service but NOT too fast - just perfect Perfect and delicious food Perfect selection of drinks

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9. JP

   JoannaP

   Shropshire

   1 review

   5.0

   1 review

   Dined on January 5, 2023

   overall5food4service5ambience4

   We had a very pleasant birthday lunch. The staff were so helpful and accommodating, they went out of their way to ensure we had everything we needed. Service was efficient and the food was good quality and reasonably priced. It was a lovely setting and relaxing atmosphere. The staff had the perfect blend of attentiveness and availability but not over imposing. Perfect customer service! Thank you so much.

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10. LR

    LisaR

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Dinars don’t need help you won’t be disappointed at the queens

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11. SK

    SophieK

    Shropshire

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    We had a table for 3 booked at 12:15 new years eve and the food was tasty and the service really fast at every stage of our visit. The young ladies who served us were really friendly and attentive too. We will definitely be back again. 😊

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12. IS

    IanS

    Shropshire

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    overall3food3service5ambience5

    Quantity of the food wasn’t the best for the cost of it

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13. PS

    PeterS

    1 review

    3.0

    1 review

    Dined on December 29, 2022

    overall3food2service3ambience4

    Enjoyed a family get together over the Christmas period. Food was okay but one of the party had a very tough fish and really did it not enjoy their meal. Staff were friendly and attentive and atmosphere pleasant. Was really hoping more from the food choice and standard - average pub meal at best.

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14. KE

    KarenE

    1 review

    4.0

    1 review

    Dined on December 28, 2022

    overall4food4service4ambience4

    We had a lovely welcome and staff were very helpful . However sauce for my steak was not very warm and the Chicken parmigiana was dry . By the time someone came to do a check back we had already eaten most of it so felt too late to make a fuss.

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15. PB

    PeterB

    Shropshire

    3 reviews

    5.0

    3 reviews

    Dined on December 26, 2022

    overall5food5service5ambience4

    Excellent food and service on Boxing Day Spoilt a bit for us by childrens noise on several other tables

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16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience5

    The ambiance of the Queens makes your visit extra special The staff and service was first class, I will be dining here any soon. My compliments to the chef and staff wishing you a successful coming 2023

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17. RP

    RachelP

    Shropshire

    1 review

    4.0

    1 review

    Dined on December 20, 2022

    overall4food4service4ambience4

    Lovely food and helpful staff, we all enjoyed the evening.

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18. BC

    BeckyC

    1 review

    5.0

    1 review

    Dined on December 19, 2022

    overall5food4service5ambience5

    Lovely meal. My friend and I had the pie which was really tasty . Just a couple of minor things. The new potatoes on the menu we’re supposed to be garlic new potatoes and there was no taste of garlic. My friend had the mash which was a little dry, maybe a little jug of gravy would be a good addition. Staff were very helpful and attentive.

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19. N

    Nocomment

    London

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food3service5ambience5

    Food wasn't as nice as previous visits. Mash was hard and rubbery and profiteroles didn't have 'baileys' cream as described. Drinks were wrong but Still enjoyed our meal out and will try again

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20. KB

    KateB

    Shropshire

    3 reviews

    5.0

    3 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Greeted as we arrived and took to our table for 3 people. Christmas crackers on table and a lovely ambience quiet but a little background music on and cosy. Drinks order taken and given enough time to order. Ordered starters and mains from festive menu which included; Artisan breads , prawn cocktail and mushrooms which were delicious. Mains were tasty and well presented too I had fish and chips which were lovely batter was just right. Desserts followed to include profiteroles- Baileys, Prosecco dessert and Banoffee cheesecake. Good sized portions. Customer service - very attentive- full marks to The Queens. Thankyou

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21. JA

    JadeA

    Shropshire

    1 review

    2.0

    1 review

    Dined on December 15, 2022

    overall2food2service2ambience4

    We have been to Queens several times and never had a bad meal however our recent visit, the service was awful, we sat with dirty plates for 25 minutes and only after calling someone over did they get removed. The food was dry, and had been reheated and sat… the food was very poor. Considering it was £29 for a roast dinner and a pudding the food and service was appalling

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22. AA

    AndyA

    Shropshire

    1 review

    4.0

    1 review

    Dined on December 15, 2022

    overall4food4service5ambience4

    I used the Queens at Horton for a business lunch. Excellent and prompt service. Good lunch time menu, very generous portions. Would definitely recommend

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23. J

    Janmx5

    Shropshire

    2 reviews

    3.0

    2 reviews

    Dined on December 14, 2022

    overall3food5service3ambience3

    We booked a festive meal with friends, food is always good however there is a set 2 or 3 course festive meal. Last night we were charged this but still tried to charge sweets on top, and one sweet didn't come complete (chocolate tart with no ice cream). We did mention to waitress who was going to investigate but never came back- this was eventually removed from the bill

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24. K

    Katiluci82

    Shropshire

    1 review

    5.0

    1 review

    Dined on December 12, 2022

    overall5food5service5ambience5

    The food was amazing, and the service was even better. Our server Grave had such attention to detail, checking allergens unprompted and was polite and helpful. All of our food was delicious and I want to go back to try some other things!

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25. N

    Neil

    Shropshire

    1 review

    2.0

    1 review

    Dined on December 8, 2022

    overall2food2service4ambience4

    We've been many times in the past for lunch and been very happy but for this evening meal we were very disappointed. The menu was limited to Christmas fare, the lamb shank and gravy bland and insipid (despite incurring a £4 supplement), and the cost was high for what was actually received. We were introducing a friend to Queens for the first time and the impression he got didn't live up to the picture we gave him. I don't know if he'll choose to visit again.

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26. JM

    JaneM

    Shropshire

    2 reviews

    4.0

    2 reviews

    Dined on December 3, 2022

    overall4food5service5ambience4

    We were running late so rang and they made our booking later dew to our car.very helpful we eat her at least once a month. Drinks good value.

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27. J

    Jordan

    Warwickshire

    1 review

    1.0

    1 review

    Dined on November 30, 2022

    overall1food2service3ambience1

    The place itself looks very inviting and is cosy inside. Although the table given seemed very small for two people to comfortably have drinks/food on. It was also very rocky, so cutting and eating was an experience. The service was standard, the greeter seemed flustered and didn’t mention about what dishes they couldn’t offer, so we were left disappointed a few times. There should’ve been some music playing in the background, although I’m not sure if there was. The food looked really good, though I would advise to check the menu. As it differs from dishes like venison stew to fish & chips. It is limited in what they offer which is understandable, as everything is locally sourced. I was hoping for more options, being set in the beautiful countryside there should be more game offered. It would tie perfectly with the restaurant. As it is the festive period we were hoping for a Christmas menu, which they didn’t seem to have. The prices are inflated for what you get on the plate in my opinion. The food was to an average standard. A pint of coke is £3 which is extraordinarily expensive. Overall the restaurant seemed okay, but pricey for the standard of food and what you are served. Issues were raised but nothing really done about it. I would recommend giving it a try to see if it is to your taste. However it serves better as a place to drink.

    The Queens at HortonResponded on December 2, 2022Thanks for taking the time to leave a review. I'm sorry we did not have the venison, but this was the only item missing from our main menu & there were plenty of other options to choose from. I'm struggling to understand how you can make a comment on the standard/price of the food when you did not eat. Our drinks prices are reasonable and match local pubs. As it was still November when you visited, our festive menu had not launched yet. Hope you return & try our excellent food soon. Ollie.

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28. DC

    DianeC

    Shropshire

    1 review

    4.0

    1 review

    Dined on November 30, 2022

    overall4food3service5ambience4

    Excellent lunch of cod and chips. Lamb shanks were reasonable. Pleasant surroundings and attentive service.

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29. DT

    DofTelford

    1 review

    3.0

    1 review

    Dined on November 26, 2022

    overall3food3service3ambience2

    We hadn't been for a few years, but due to favourable reviews arranged to meet friends here for dinner. Food and service were decent without being exceptional. Unfortunately our party were sometimes unable to converse due to the loud live music from the adjacent room. We don't recall any mention of this when we booked our table a few weeks earlier. Don't let this put you off going, but if you want to chat I suggest you check it is a non-music night first.

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30. R

    Rachel

    1 review

    3.0

    1 review

    Dined on November 22, 2022

    overall3food2service5ambience4

    It took 3 times to get my friends order correct, when it was finally correct they had run out of normal burger buns and without asking substituted it with a vegan bun which was like cardboard and inedible, my friend ended up not having a main course and had a bowl of chips which were served in what can only be described as a dog bowl. My friend then ordered 2 puddings as she had gone without a main course, the cookie dough was fine, however, the chocolate orange cheesecake was very mediocre, there wasn’t a very distinct orange flavour to it and the chocolate buttons in the actual cheesecake layer made for a very strange eating experience, as whilst enjoying smooth cheesecake you were suddenly surprised my rock hard chocolate buttons. I know with the pudding it is down to personal preference, however, I had wanted to come to the queens for many years and used my 50th birthday as a reason for my first visit, I have to to be honest, I was quite disappointed and fear that I will not be in a rush to return. I have put that I would recommend a friend as I hope that others would not have the same experience and in the past I gave only ever heard good things about it.

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31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food5service5ambience1

    I wouldn’t of booked a business meal knowing there was going to be live music, we couldn’t hear ourselves speak. They should of seated us in the conservatory which was further away. It was disappointing as the food was lovely.

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32. LA

    LizA

    Shropshire

    1 review

    5.0

    1 review

    Dined on November 18, 2022

    overall5food5service5ambience5

    All four meals were different, delivered to table together. Meals were all very nice. Portion size was generous. Staff very attentive. Would visit again

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33. L

    Laney

    Shropshire

    3 reviews

    5.0

    3 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5

    Excellent meal and great waiting staff, very freindly

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34. JB

    JenniferB

    Birmingham

    1 review

    5.0

    1 review

    Dined on November 14, 2022

    overall5food5service5ambience5

    The Service and ambience was second to none. The staff were very friendly and helpful. Nothing too much trouble. I had Crispy Beef Salad it was the best I have had, I seem to go for this at many restaurants but this was easily the best. I would recommend this restaurant again and again.

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35. HB

    HowardB

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    We were a family of four. When we arrived, we were shown straight to our table and asked if we would like a drink whilst we perused the menu. The food choices we all made were outstanding. The food was presented beautifully, and the was cooked to perfection. The staff were warm, friendly and efficient.

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36. RT

    RichardT

    Shropshire

    1 review

    3.0

    1 review

    Dined on November 6, 2022

    overall3food4service2ambience2

    Excellent food, service was fine and staff polite, but a special request for cheese and biscuits to avoid potential waste was ignored. Requested no ciabetta or relish - came with both. This was raised and rectified but it seemed I might have upset someone in the kitchen who then returned the plate with 12 plus biscuits - I thought too many. Quite noisy near bar when door open with football on. Staff did close the door when asked if it was OK to do so.

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37. AD

    AudreyD

    1 review

    4.0

    1 review

    Dined on November 6, 2022

    overall4food3service4ambience4

    Service was very good, and the dining room really nice. The food was tasty BUT not hot enough - it was not cold, just warm. Reluctant to re book but, perhaps the chef was just having an off day, so will give it another try.

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38. IW

    IreneW

    Shropshire

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5

    Took guests who were very impressed and we all had a delicious meal. Staff were friendly and efficient. Ee will be returning soon.

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39. D

    Denise

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5

    Lovely food, great service. There were 8 of us and we all enjoyed it. Deserts were delicious too. Definitely go again.

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40. A

    Anonym28

    1 review

    1.0

    1 review

    Dined on November 5, 2022

    overall1food5service3ambience3

    The food is wonderful but the service is slow and lacking and for the third time glasses had to be sent back as they were dirty. Not only that, but we had to wait while the glasses were put through the dishwasher which meant they were still warm when brought back. Had we ordered glasses of wine instead of a full bottle we might not have noticed how dirty the glasses were. Whilst really pleasant, the waitress showed no shock that we were returning the glasses and that’s really disturbing. The glasses were brought to the table by the barman who put them on the table and walked off never to be seen again. Due to this lack of hygiene I wouldn’t recommend to a friend without warning them to check the glasses.

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