The Pump House

4.7
3736 Reviews
$30 and under
Southern
The Pump House is a multi-level, riverfront restaurant featuring two bars, including a rooftop bar, all with sweeping views of the beautiful Catawba river. Situated in the new Riverwalk development, the Pump House is an upscale, gourmet restaurant with a casual but elegant atmosphere. It was at one time an actual pump house which was used by an acetate plant. We have repurposed the building to create a one-of-a-kind restaurant featuring gourmet, southern-inspired cuisine, a hand-picked wine list, and craft cocktails. We hope to serve you soon!
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3736 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.8
service
4.7
ambience
4.4
value
Noise · Moderate
95% of people would recommend it to a friend
Sort by
Filters
C
Cparker
Charleston
7 reviews
Dined 2 days ago
Overall5food5service5ambience5

Once again, The Pump House came through with a delicious lunch. The staff was super wonderful, efficient, and professional. We sat at the indoor /outdoor upstairs overlooking a different side of the river. We were hoping for the third floor, but were equally satisfied with the view and experience of dining at The Pump House.

ED
EDWARDM
1 review
Dined 3 days ago
Overall2food5service1ambience3

We waited for about 8 minutes after we were seated to order our drinks. Our waiter never asked if we needed our drinks refilled. When they brought our main course the only brought one(we ordered two) after a few minutes our waiter came and took my dinner and returned a few minutes later with the correct order. After finishing our main course we wait about 5 minutes till he came back to the table and I ordered a coffee and a refill for my wives'. After desert we waited twelve minutes (by this time I was timing)before he returned and i asked him for the bill. The food was outstanding but when you pay $100 for dinner you expect excellent service. We could get better service at Applebees and eat for less than half.

FW
FrankW
Charlotte
1 review
Dined 3 days ago
Overall3food3service1ambience5

Ambience was nice and the sound level was moderate. There was a minimal wait time to be served. We ordered the Thanksgiving meal. I ordered Turkey and dressing. The portion was plentiful but the taste was not good. the dressing was dry and did not have much flavor. The garlic mashed potatoes was over seasoned with too much garlic, The dessert was too small (size of 50 cent piece) Service - entrée was placed on table and we had to ask the waiter to remove the empty appetizer plates. We asked to take our desserts home. The waiter threw a bag on the table. I noticed that he packed the take-out for the table next to us

SM
StacyM
1 review
Dined 4 days ago
Overall5food5service5ambience5

We love the Pump House. It has never disappointed us. We had our Thanksgiving meal there this year and it was delicious! Thank you!

2
vip2citizenships
New York Area
97 reviews
Dined 4 days ago
Overall4food4service4ambience4

Dined here on Thanksgiving. It was a pleasure. Sat outside. They had a prix-fixe menu and we both ordered the turkey. Delish! Our server was really pleasant. What we couldn't finish we took home. Plan to return soon. Interested to see what their normal menu is.

LM
LizM
Charlotte
1 review
Dined 4 days ago
Overall5food5service5ambience5

Went for the $38 Thanksgiving meal. We were pleasantly surprised with how large the portions were, considering the low price. The fried calamari was cooked perfectly! We sat at a table inside in the bar area. Every seat had a beautiful water view. Our server was very friendly and attentive. We will definitely be back.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience5

Dinner with the kids

W
vipWinendine8
Charlotte
40 reviews
Dined 4 days ago
Overall5food5service5ambience5

Another great experience!!! Love this place! Always consistent. Service is amazing and friendly staff!

CZ
vipClarissaZ
Indiana
23 reviews
Dined 5 days ago
Overall5food5service5ambience5

Had a great time at the pump house. Zach and Charles were great! We will be back soon!

E
Eurogal
Houston
6 reviews
Dined 5 days ago
Overall5food5service5ambience5

We had family in for the holiday and had a wonderful dinner at The Pump House. We live in Riverwalk so have dined here several times, it never disappoints.

b
vipbtaylor
Charlotte
117 reviews
Dined 6 days ago
Overall5food5service5ambience5

Wonderful food and service overlooking the water. The corn muffins and barbecue sandwich were great!

MC
vipMeaghanC
Houston
3 reviews
Dined on November 21, 2020
Overall5food4service5ambience5

Had a great first experience at the pump house! Love what they did with all of the spaces and all of the optionality on where you can sit. We started off with the calamari which was good but had a little too much breading for my taste. My friend had the pork chop and Mac and cheese which looked delicious and I had the grilled portobello which was awesome and very different! Would return.

KK
KarenK
Charlotte
2 reviews
Dined on November 21, 2020
Overall5food4service5ambience5

The only disappointing thing was the lamb shank which my husband ordered. It was tough-not a young lamb. Everything else was excellent and it is still our favorite restaurant.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on November 21, 2020
Overall5food5service5ambience5

The Pump House is my husband and I favorite restaurant to give fo to unwind and have a great meal. The

KS
KalisaS
1 review
Dined on November 20, 2020
Overall5food5service5ambience5

The Pump House was a true delight to spend a special evening out. Highly recommend!

F
vipFoodee63
New York Area
19 reviews
Dined on November 20, 2020
Overall5food5service5ambience5

We found the Pumphouse in a web search and the location/building looked cool. Not knowing what to expect, we were floored by the friendly and attentive staff - Andrew was awesome. The food was on par with the service. I had the stuffed trout, my wife the shrimp and grits and my daughter the pork chop. All were delicious and perfectly portioned. Can't wait to check out the rooftop bar next time!

AH
AHug
Charleston
1 review
Dined on November 16, 2020
Overall3food4service4ambience2

Was looking for a more traditional dining area. Didn’t realize they were sitting us at bar on the roof.0

WW
vipWilliamW
Charlotte
9 reviews
Dined on November 16, 2020
Overall5food5service5ambience5

Food was excellent as well as the service. We have always considered this as our go to place for special occasions and our 10 year old granddaughters favorite place to go for dress up dinners.

TL
TLee
Charlotte
1 review
Dined on November 14, 2020
Overall5food5service5ambience5

This was our first time at the Pump House! Everything was amazing!

K
vipKipper
Charlotte
84 reviews
Dined on November 14, 2020
Overall5food5service4ambience5

Table near us of about a dozen women were VERY loud. But being outside helped. Waitperson was a little slow but beyond that, an enjoyable cocktail hour.

M
Melanie
Charleston
3 reviews
Dined on November 13, 2020
Overall5food5service5ambience5

I’m never disappointed with The Pump House!! The service and food are always outstanding and keep me coming back time after time!!

DA
DonnaA
Baltimore
1 review
Dined on November 13, 2020
Overall5food5service5ambience5

Took my daughter for her 21st birthday and we had a very nice dinner. All the staff was very friendly. The waiter did a marvelous job. We had a nice table in the patios overlooking the Catawba river. They even brought out a little dessert with a candle. Definitely will be back.

m
mfahner
Richmond
3 reviews
Dined on November 13, 2020
Overall5food5service5ambience5

Visited the Patio/Bar part of the Pump House for our anniversary dinner. We were very impressed with the view of the river and ambiance. Definitely will ask for this part of the restaurant again.

D
Donna
Charleston
17 reviews
Dined on November 11, 2020
Overall5food5service5ambience5

Met some girlfriends for dinner. We had some cocktails and small plates (appetizers). Just love the history and the design of this place! The fried green tomatoes were the best we had ever had. Need to go back when we can enjoy the view!

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review! We look forward to seeing you again soon!

Report
T
Treesie
Tahoe
1 review
Dined on November 11, 2020
Overall5food5service5ambience5

Pump House has a great location and the outdoor dining area is perfect. Every time I dine there, everyone is friendly and professional. During this COVID time all the staff has masks and all the necessary procedures are followed. This is my #1 restaurant choice.

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review, Treesie! We hope to see you all again soon!

Report
RJ
RachelJ
Charlotte
1 review
Dined on November 11, 2020
Overall5food5service5ambience5

A lovely place to have a quiet lunch with a friend.

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review, Rachel!

Report
DS
vipDSKramer
Miami
67 reviews
Dined on November 9, 2020
Overall4food5service5ambience4

Our server was so upbeat and patient! He asked the chef to creat a vegan dish for me, and it was AMAZING!
My Husband had the lamb and it fell off the bone.
We were very happy with the entire experience!

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the great review!

Report
DU
DUSTINP
Charlotte
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

It was great!

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review, Dustin!

Report
OT
OpenTable Diner
1 review
Dined on November 7, 2020
Overall5food5service4ambience4

Birthday dinner for my wife. Food was great. Servers were friendly & helpful,though sometimes a little slow. But overall a very enjoyable experience.

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review! Thank you for celebrating your wife's special day with us!

Report
GH
GailH
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Pump house was great but large party next to us was so loud we couldn’t hear each other at our table

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review, Gail!

Report
SH
vipShellyH
Louisville
54 reviews
Dined on November 6, 2020
Overall5food5service5ambience5

2nd time dining and it was the best! From the girls who greeted us at the elevator to the bartenders and our waiter. Thanks for a great night out! Food was delicious too

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review, Shelly! We look forward to the 3rd visit!

Report
JP
JenniferP
Charlotte
4 reviews
Dined on November 3, 2020
Overall5food5service5ambience5

Our dinner was amazing!!! Our server was fantastic(his name escapes me at the moment, receipt just said rooftop). He was very knowledgeable of the menu and made sure everything was perfect the entire time, and even called us by name! Desserts were wonderful and the drinks were delicious!! Can’t wait to go back!!! Thanks for a perfect birthday dinner!!!

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review, Jennifer! We appreciate you celebrating your special day with us!

Report
FD
2FineDiners
Savannah
5 reviews
Dined on November 3, 2020
Overall5food5service5ambience5

Birthday dinner for our son. We were seated promptly at an outside table, with a great view of the Catawba River. Wonderful menu,that provided favorable options. Our son was very satisfied with the pork chops. They offered a 3 course special dinner that was perfect for us. Also have a wide selection of wines. Noise level was very low and we could easily converse with each other. Service was great. Seating was separated nicely from other tables. We Han no concerns about COVID

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review! Thank you for celebrating with us!

Report
DS
DanielleS
Charlotte
1 review
Dined on November 2, 2020
Overall5food5service5ambience5

Great outdoor seating accommodations, great good, and service

The Pump House
Responded on November 15, 2020

Thank you for joining us and for the five-star review, Danielle!

Report
JS
JohnS
1 review
Dined on November 1, 2020
Overall4food4service5ambience4

Food and service are fine. Wine is too expensive when the lowest priced Chardonnay is $42.

The Pump House
Responded on November 15, 2020

John, thank you for joining us and for providing your feedback. We do offer a wide selection of wines under $40 including Chardonnay. Please don’t hesitate to ask for the full wine list or use the QR code at the bottom of the beverage menu. We hope to see you again soon.

Report
JS
JordanS
Philadelphia
1 review