The Pump House

4.7
3972 Reviews
$30 and under
Southern
The Pump House is a multi-level, riverfront restaurant featuring two bars, including a rooftop bar, all with sweeping views of the beautiful Catawba river. Situated in the new Riverwalk development, the Pump House is an upscale, gourmet restaurant with a casual but elegant atmosphere. It was at one time an actual pump house which was used by an acetate plant. We have repurposed the building to create a one-of-a-kind restaurant featuring gourmet, southern-inspired cuisine, a hand-picked wine list, and craft cocktails. We hope to serve you soon!
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3972 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.8
ambience
4.5
value
Noise · Moderate
95% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
Charlotte
1 review
Dined 2 days ago
Overall5food5service5ambience5

It was a great experience

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review!

Report
S
Susan
1 review
Dined 2 days ago
Overall5food5service5ambience5

We sat outside in the top patio and it was lovely. The service was exceptional and the food was delicious.

ES
ElizabethS
Charlotte
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Brought two friends here for Sunday brunch. They loved it. Kept talking about how good the food is and loved the river view.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review, Elizabeth! We hope to see you all again soon!

Report
r
ryanl
1 review
Dined 2 days ago
Overall5food5service4ambience5

Food and service was very good. A bit cold under the fans outside.

SH
StevenH
Charlotte
1 review
Dined 2 days ago
Overall5food5service5ambience4

Ryan our waiter made a good meal even better - truly awesome and accommodating gentlemen!

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We will certainly share your feedback with Ryan as well as the rest of our service and culinary teams.

Report
JP
vipJeffP
Charlotte
1 review
Dined 2 days ago
Overall4food4service4ambience4

The food and service were far above my expectations.

NB
vipNB212
Charlotte
16 reviews
Dined 3 days ago
Overall4food4service5ambience5

I love the views from this place and the service was excellent, however food was bland and overpriced.

The Pump House
Responded 13 hours ago

Thank you for joining us and for providing your feedback.

Report
TL
TrinaL
Charleston
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

We went to The Pump House with friends we hadn’t seen in a year. The appetizers were phenomenal. Our main course was fantastic. The staff was extremely attentive and we all kept saying that it was a new favorite place.

N
vipNamc
Phoenix
56 reviews
Dined 3 days ago
Overall5food4service5ambience5

A very nice restaurant for the view. We made a reservation for an important event for 8 people several days in advance, confirmed twice on the telephone and then offered a table facing a wall in an enclosed area facing a wall. We would have left but Joi was able to find another table overlooking the river. Artuello provided excellent service.

The Pump House is a very nice restaurant, but the most compelling part is the view.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! I am glad that we were able to accommodate the table that you were looking for.

Report
d
d2miller
Washington DC
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

This was our first visit to the Pump House and we'll definitely return. The service was top notch, everyone was engaging and attentive. We ate lunch on the roof top which provided a great view of the Catawba River. Food was excellent.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We look forward to having you both join us again soon!

Report
T
vipTank
Charlotte
13 reviews
Dined 6 days ago
Overall5food5service5ambience3

Celebrating getting out!

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review!

Report
t
viptomg
Charleston
11 reviews
Dined 7 days ago
Overall4food4service2ambience5

Service was very slow, which has not been our experience in the past.

The Pump House
Responded 13 hours ago

Thank you for joining us and for providing your feedback. My apologies that the service did not meet expectations. I certainly hope that we will get a chance to redeem ourselves soon.

Report
MJ
MeghanJ
Key West
1 review
Dined on April 12, 2021
Overall5food5service4ambience5

Great food and views.

OT
OpenTable Diner
Charleston
2 reviews
Dined on April 12, 2021
Overall4food5service5ambience2

Food and service were fantastic. Outdoor tables were really close together and the tables around us were extremely loud. The outdoor area didn’t have good acoustics for conversation.

LP
LisaP
Charlotte
6 reviews
Dined on April 12, 2021
Overall5food5service5ambience5

Our waiter was Russ we had wonderful service and the food was great.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review!

Report
OT
OpenTable Diner
Charleston
5 reviews
Dined on April 11, 2021
Overall4food3service5ambience5

We don’t go here that often and every time we do I’m reminded why we don’t. I’ll first say that our waitress was wonderful. She had our glasses constantly full and was very attentive. Three of us ordered the filet mignon. This is the reason I don’t care for this place. They don’t sear the steaks. With a cut that special you need to take care in how it’s prepared. They covered it in butter. Also, asked for medium rare and it came out medium well. For $38 for a steak, definitely disappointed. My husband got the shrimp and grits which were amazing. If we go back I will not get the steak but will get the shrimp and grits.

The Pump House
Responded 13 hours ago

Thank you for joining us and for providing your feedback. I hope that we will get a chance to redeem ourselves soon!

Report
OT
OpenTable Diner
Charleston
24 reviews
Dined on April 11, 2021
Overall5food5service5ambience5

We met our son for lunch. Great restaurant and location. Right on the Catawba River. Good food. Great service. I would definitely recommend a visit there.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We hope to have you all join us again soon!

Report
OT
OpenTable Diner
Greensboro
2 reviews
Dined on April 11, 2021
Overall5food5service5ambience5

Always enjoy my time at Pump House. Have not experienced anything less than awesome service and food thus far.

A
Arj2020
Charlotte
3 reviews
Dined on April 11, 2021
Overall5food5service5ambience5

Their brunch menu is fantastic. The orange chocolate muffins are wonderful. Really enjoyed the French Toast as well. Can't go wrong with anything on the menu and the location is perfect.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We look forward to the next visit!

Report
OT
OpenTable Diner
Charlotte
4 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Our dinner was perfect. Andrew is an excellent waiter and our service was great.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We will certainly share your feedback with Andrew as well as the rest of our service and culinary teams!

Report
v
victoriar
Savannah
5 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Our server was excellent. I am not sure how to spell his name but it started with a A. We were on the fourth floor and the place over all is beautiful and the food was amazing. For my first time it was more than I expected. We will be back.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We look forward to having you join us again soon!

Report
JS
JessicaS
Charleston
7 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

We loved this place. We sat on the patio area of main dining floor (3rd). Beautiful view. Our food was delicious, and our server, Curtis, was wonderful!!!
Plan on going back very soon!

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We will certainly share your feedback with Curtis as well as the rest of our service and culinary teams!

Report
CP
CharlesP
1 review
Dined on April 9, 2021
Overall5food5service5ambience5

My wife and I drove down from Salisbury, NC, a 1.5-hour drive. The meal, the service via the waitress, and the manager plus receptionist proved all to be outstanding. We will go back because the salmon was out of this world.

CAP and Dr. SAP

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We look forward to having you join us again!

Report
KG
KenG
Raleigh
3 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Food and drink is 2nd to none in this part of SC. Like a Charleston restaurant in the upstate. Delicious.

A
Annie
New England
2 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Zachary was very knowledgeable and gave perfect suggestions. Wonderful personality! Salmon was cooked to perfection and delicious.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We will certainly share your feedback with Zachary as well as the rest of our service and culinary teams!

Report
OT
vipOpenTable Diner
Charlotte
3 reviews
Dined on April 8, 2021
Overall5food5service5ambience5

Always love coming here. The food is beyond amazing and you’ll never find a better staff!

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We appreciate your support!

Report
LB
LoriB
1 review
Dined on April 7, 2021
Overall5food5service5ambience5

Absolutely loved! My first time there and the food was amazing. It can be kinda pricey but definitely worth it. Will definitely be coming back!💓

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We look forward to seeing you again soon!

Report
OT
OpenTable Diner
Charlotte
2 reviews
Dined on April 7, 2021
Overall5food5service5ambience5

We sat outside and our server, Matthew, was friendly, funny, & helpful. Great food & cocktail!

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We will definitely share your feedback with Matthew as well as the rest of our service and culinary teams!

Report
G
vipGymshoe
Charlotte
210 reviews
Dined on April 6, 2021
Overall5food5service5ambience5

The name doesn't reflect the experience. It truly is an old pumping station but now just a wonderful restaurant. The atmosphere was so cool overlooking the river from the outside third floor. The service fantastic! The food was very good with plenty of choices. While casual, it had an upscale feel. I was most amazed by their expansive wines by the bottle. Click on the QR code and explore what seems like endless selections. Definitely a winner of a restaurant in my mind.

HL
HaroldL
1 review
Dined on April 4, 2021
Overall2food2service4ambience3

This is the 3rd time I've been here and I've always left thinking, "it was ok". Went for Easter dinner. Was unaware they had a fixed menu and what was offered was mediocre in my opinion. For what I spent for a family of 3 I would have expected to leave thinking "that'was worth every penny". It was not! If I am going to drop that kind of money on a meal it will be at Epic, Ruth Chris, Mortons, Capital Grille, etc... The food was no where near that caliber. I had Ahi tuna that had little to no flavor. Wife said the same of her filet. Daughter's Shrimp and Grits were the highlight along with her Potato Leek soup. This place has potential, but sadly for me 3 strikes and your out. Sean (pretty sure that was his name; server on 5th floor) was outstanding! Fortunately for him my tip didn't reflect my disappointment in the food.

DM
DanitaM
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

The food was delicious and enough to take home. We will return in the future.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review, Danita! We look forward to the next visit!

Report
b
barbarac
Charlotte
2 reviews
Dined on April 4, 2021
Overall4food4service5ambience4

We went for Easter, the menu was great, they gave the wrong dish so when I told the server (she was very nice) said that she would bring me something else, I sent that is was ok I ill take it home. The mgr came over was very nice and offer me anything on the menu and I said it was ok. when the check came my dinner was taken off. We will come back again

f
foodluver
Raleigh
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

Easter brunch had a preset menu and it was delicious.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We hope to have you join us again soon!

Report
OT
OpenTable Diner
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

Awesome service, kind and courteous waiter and cheerful setting.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We look forward to having you join us again soon!

Report
J
Jojogurl1031
New York Area
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

Visiting the area and decided to visit The Pump House. Making a reservation was simple and they called to confirm. Once arrived, we were taken to our table promptly. The restaurant is beautiful and quiet. The staff was attentive and courteous. The food presentation and flavor was excellent. I would highly recommend visiting The Pump House.

The Pump House
Responded 12 hours ago

Thank you for joining us and for the great five-star review! We look forward to having you join us again soon!

Report
RE
RobinE
1 review
Dined on April 3, 2021
Overall4food5service4ambience5

Enjoyed the food, atmosphere and service. We would return.

a
alliegirl
Charlotte
9 reviews
Dined on April 2, 2021
Overall3food5service2ambience5

I love the Pump House but the service this time was terrible! Not the server, but the amount of time it took to get our food. We waited 35 min. after placing our order. We arrive d at 1:30 so there were very few diners. The server was very apologetic & informed her manager. He later came to the table but didn’t say anything about our excessive wait time. They gave us a free piece of cheesecake with three spoons - really? Did I mention that we had a one-year-old with us? She was great but was pushed to the limit by the slow service.

JG
JenG
1 review