The Pump House

4.7
4280 Reviews
$30 and under
Southern
The Pump House is a multi-level, riverfront restaurant featuring two bars, including a rooftop bar, all with sweeping views of the beautiful Catawba river. Situated in the new Riverwalk development, the Pump House is an upscale, gourmet restaurant with a casual but elegant atmosphere. It was at one time an actual pump house which was used by an acetate plant. We have repurposed the building to create a one-of-a-kind restaurant featuring gourmet, southern-inspired cuisine, a hand-picked wine list, and craft cocktails. We hope to serve you soon!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 4280 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.8
ambience
4.5
value
Noise · Moderate
96% of people would recommend it to a friend
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OT
OpenTable Diner
Charlotte
5 reviews
Dined 2 days ago
Overall5food5service4ambience5

Literally EVERYTHING is super delish! Me and my hubby love date nights! This place books out every day of the week. So we ended up doing lunch instead for the first time. The menu is different so we didn’t get what we came for. But it was still great and much cheaper! We may be going at lunch time just so we can go more often! They explained they change the menu seasonally so the sides we had with our other dishes were no longer the same. While that really sucked we were still pleased with what we got. How often can you say that? I said mmmm with every first bite of everything new. I can’t wait to go back! This is the only place we’ve tried in our 23 year marriage where everything is deLISH!!! I’ll show pics to show you the difference in the season change same dish. Oh! The ambiance!! Yesssssss. It’s so relaxing we don’t want to leave! The night time is much better because of the lighting feeling romantic and the nice fireplace on the balcony. But the river still gives a relaxing feel. We always say it feels like we’re on vacation here. For those few hours away from the kids during these crazy times, we like to pretend lol. I will try to label the pics. The drinks was good, we had the punch. But I have sensitive teeth and asked for light ice so my drink was exaggerated with 1/8 of a glass while hubby was to the brim. Guess I offended the bar tender (female bartender (at dinner time) sorry but men tend to not care and still give a decent glass so I’m noting that as a female). I wasn’t gonna let her ruin a great experience so I just added an Arnold Palmer.

LL
LindsayL
1 review
Dined 3 days ago
Overall5food4service5ambience5

First time coming to PH and it was great. I was greater by manager / owner downstairs and had good conversation while waiting. Had a drink in the bar while waiting and was treated well. Went down to dinner and Ryan was great taking great care of us. Enjoyed dinner and had a wonderful bottle of wine. My only concern was with the cost of the two dinner specials. My bill reflected a cost of $104 for the two Snapper and Shrimp entrees which equals $52 per entree which to me was high for fish and shrimp. Other than that we had a wonderful time and would come back for another dining experience.

Lindsay

HO
H2OeeNana
Western NC
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

I made the reservation for three. I arrived before my two guests and was greeted and seated. Curtis J. came by and introduced himself and a trainee shortly after I was seated. He brought three glasses of water shortly thereafter. He checked on me once again, before my guests arrived, being no bother whatsoever. Curtis recited the specials and took our orders. Our food arrived and looked wonderful. The smoked salmon Cobb salad was delicious! My guests had the smoked chicken pasta and were softly warned that the bowls were hot. Both of my guests had special requests for their dishes, which were carried-out exactly as ordered. Curtis checked on us just the right amount of times! We chose to dine outside, and with the fans gently blowing on us, it was comfortable. I would highly recommend The Pump House for ambience and scrumptious food!

OT
OpenTable Diner
Charlotte
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food and service was wonderful. The only problem I had with my experience was after we finished our dinner and upon leaving my truck was broken into and many items were stolen. I was parked in front of the restaurant. I would love to see more patrol and outside cameras would have been helpful to try to catch these terrible people. Otherwise it was enjoyable.

PG
PatriciaG
1 review
Dined 7 days ago
Overall4food5service5ambience5

The food an ambiance were exceptional. The food was also very good, but slightly overpriced.

CT
vipCTFoodie
New York Area
35 reviews
Dined 7 days ago
Overall5food5service4ambience5

This was my first time eating here and it did not disappoint. I had the Shrimp & Grits, which were amazing, as well as the calamari as an appetizer…also very good. Everything was seasoned well without being salty and very tasty. Most importantly, the food was served hot. The wait staff was a little slow, but she was very pleasant.

LD
LarryD
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Excellence service. Food was superb as well. We will be back.

JC
JenniferC
Charlotte
2 reviews
Dined on July 24, 2021
Overall3food3service4ambience4

We arrived early to have a drink at the bar but we were not allowed to do so. That was disappointing.
$43 for steak and not one side just a piece of steak on an empty plate is just not worth going back for.

JB
JoeB
1 review
Dined on July 24, 2021
Overall4food4service5ambience5

The food was good but my pork chop was a little tough and hard to cut

RC
RafhaelC
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

The food and the atmosphere was great. Our server was Curtis and he was outstanding.

CL
CourtL
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

It was a terrific, first experience. Will definitely return.

KD
KeithD
Charlotte
4 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

Very unique building with beautiful interior. Have eaten here 10+ times with wife and friends. Food and service are always exceptional.

JB
JasonB
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

The food was phenomenal, and the service was so kind and gracious with us.

BG
vipBruceG
Chicago
2 reviews
Dined on July 21, 2021
Overall5food5service5ambience5

Awesome food and experience!

OT
OpenTable Diner
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

Charles was attentive and the food was amazing. The view is just icing on the cake. Will be back very soon!

H
vipHoagie
Charlotte
15 reviews
Dined on July 21, 2021
Overall5food5service5ambience5

Abosolutely terrific food, setting and service. Highly recommended.

F
Foodie919
Charlotte
3 reviews
Dined on July 20, 2021
Overall5food5service5ambience5

Very nice restaurant and bar in one of the most beautiful locations in the area. The food is always delicious and they make sure that you are completely happy during your time with them.

OT
OpenTable Diner
Charlotte
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

The food was delicious, the service was great, and the view from the patio was beautiful.

MS
MarciaS
Charlotte
1 review
Dined on July 19, 2021
Overall5food5service5ambience5

The Pump House is always a good choice for the celebration or the every day meal you want to experience. Sitting on the porch over the Catawba River is really a nice treat. The attentiveness of the staff was outstanding. Will be going back again and again.

D
Dawn
Charlotte
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

I love going to the Pump House for the view; it is the best view in town for a dining experience. The customer service has been exceptional and especially noteworthy during my last few visits. The food is also very good. The food is always ranked 3rd on my list of what makes the experience memorable. However, food gets better and better with each visit; my last visit being the best so far.

EG
EvelynG
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

Everything was exc…..sat on patio by request in heavy heat but their fans made it extremely comfortable…..exc covid restriction implementation!!!!!

OT
OpenTable Diner
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Pump House was a last minute pleasant surprise! The scallops were cooked perfectly with a very tasteful flavor. My husband ribeye was cooked medium and flavorful. Wish we lived closer to visit more often.

DJ
vipDougJ
Charlotte
2 reviews
Dined on July 17, 2021
Overall5food5service5ambience4

Great service

BA
BradlyA
Birmingham
9 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

As always things were Great!! It was my Moms 75th birthday and Paul our waiter may be one of the BEST we have ever had!! GREAT NIGHT!!

AH
AimeeH
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Beautiful restaurant with a great view!

Will go back again soon.

OT
OpenTable Diner
New England
1 review
Dined on July 17, 2021
Overall2food3service1ambience3

The fourth floor wait staff was slammed and could not keep up with tables. To many tables/large groups assigned. We were a party of two and very much an afterthought. They need more support. Food was decent. We couldn’t wait to leave because of the experience. If the service was better we would have gotten more drinks and dessert but worried about it taking so long.

OT
OpenTable Diner
Western NC
8 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

We were celebrating our wedding anniversary and The Pump House was perfect. Everything was great including a perfect table, Champaign toast and complementary dessert. We couldn’t have been happier with the food or service.

K
Kira
Washington DC
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Service was outstanding. Food was excellent. Would definitely return.

OT
vipOpenTable Diner
Charlotte
5 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

The service as usual was excellent. The food was especially good—the new pork chop was perfect. And the blueberry cheesecake we shared was almost as good as the one I make at home!

F
Francofile
Charlotte
15 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

Fabulous place!! Highly recommend!
Great for lunch or dinner. Wonderful view and good food. Good for out of town guests too.

OT
OpenTable Diner
Charlotte
1 review