The Pump House

4.7
4081 Reviews
$30 and under
Southern
The Pump House is a multi-level, riverfront restaurant featuring two bars, including a rooftop bar, all with sweeping views of the beautiful Catawba river. Situated in the new Riverwalk development, the Pump House is an upscale, gourmet restaurant with a casual but elegant atmosphere. It was at one time an actual pump house which was used by an acetate plant. We have repurposed the building to create a one-of-a-kind restaurant featuring gourmet, southern-inspired cuisine, a hand-picked wine list, and craft cocktails. We hope to serve you soon!
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 4081 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.8
ambience
4.5
value
Noise · Moderate
95% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
Indiana
2 reviews
Dined a day ago
Overall5food5service5ambience5

Dinner was great and the manager Robby (?) was present and greeting, taking care of guests. Was a very nice thing to see. A couple behind us was having an anniversary and he brought them champagne! Each time we have been the food has not disappointed. We will continue to come back!

OI
OIFVet
Charlotte
18 reviews
Dined a day ago
Overall5food5service5ambience5

Went to Pump House to celebrate my wife’s birthday with my parents. As always we had an outstanding experience.

For the first time we sat on the fourth floor, private dining. A smaller area, we’ll set-up if you were have a party or business dinner.

Elizabeth was our waiter assistant (what do you call that person?) and Zack was our waiter. Both did a great job. Zack made a few recommendations and ensured that my Mom was able to eat something that didn’t upset her stomach (she has a lot of spice sensitivity).

We have already recommended going there to two of our friends that have upcoming birthdays.

OT
OpenTable Diner
Charlotte
1 review
Dined a day ago
Overall5food5service5ambience5

Very great service and food, Ryan was a very good server and has served me very well!

BB
BestBrunch
Charlotte
8 reviews
Dined a day ago
Overall5food5service5ambience5

This was a new find for me, met a friend for dinner on Thursday night and came back again with my boyfriend for Friday night. Love love the food! Drinks are very creative and oh so Yummie!

OT
OpenTable Diner
1 review
Dined a day ago
Overall5food5service5ambience5

Food and experience was fabulous!

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service5ambience5

Outstanding service. Very nice

MK
MackenzieK
Minneapolis
1 review
Dined 3 days ago
Overall5food5service5ambience5

We love the pump house! We come often and it is always amazing service and terrific food. Whether you come for apps, drinks, dinner or bunch you can't go wrong! I would recommend a reservation for dinner or brunch services.

DS
DStrong
Charlotte
13 reviews
Dined 6 days ago
Overall5food5service5ambience5

WONDERFUL!

Report
OT
OpenTable Diner
Charlotte
1 review
Dined 6 days ago
Overall5food5service5ambience5

Mother’s Day. Perfect dinner, service and atmosphere as always. Keep up the great work

MC
MikeC
Charlotte
2 reviews
Dined 6 days ago
Overall4food5service4ambience5

We have always enjoyed the ambiance, food and attention of the personnel. Only disappointment was that the she crab soup was not on the menu.

OT
OpenTable Diner
Columbus
8 reviews
Dined 7 days ago
Overall5food5service5ambience5

Mother’s Day Brunch!
It was a very nice meal. The server was attentive. The food was hot and delivered in a timely manner
I recommend this restaurant

AM
AlisonM
Charlotte
5 reviews
Dined 7 days ago
Overall5food5service5ambience5

Everything was wonderful! My husband and teenage boys had a great time and most importantly amazing food!

e
esfost
Charlotte
2 reviews
Dined 7 days ago
Overall5food5service5ambience4

We had a wonderful experience at The Pump House. The food and our server were superb. Also, the noise from the highway was barely noticeable and the view from the rooftop was beautiful.

KB
KimberlyB
Charlotte
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

My mom enjoyed with you had the full menu available on Mother’s Day

P
Pamela
Charlotte
14 reviews
Dined 7 days ago
Overall5food5service5ambience5

Excellent service and food. Menu was a special Mother's Day three course meal, exceptional value for the food that was offered. I would recommend this restaurant.

MI
MICKEYA
Charlotte
13 reviews
Dined 7 days ago
Overall5food5service5ambience4

Mother’s Day with my wife, daughter, granddaughter and son-in-law

DB
DeborahB
Charlotte
4 reviews
Dined 7 days ago
Overall5food4service4ambience4

Excellent food and service as always. Would highly recommend.

CS
CheriS
New England
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

Excellent and attentive service! We were a party of 6 celebrating my birthday and they even allowed us to bring in a cake from home! We enjoyed the tuna, salmon, pork and evening special. Appetizers were delicious! We had the crab cakes and some of the best we have had. The steak and blue cheese appetizer was also amazing!

J
Jonesey
Charlotte
4 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Delicious food, friendly and courteous service, and a fantastic atmosphere overlooking the river. Another wonderful dining experience at the Pump House!

r
randyl
Charlotte
7 reviews
Dined on May 8, 2021
Overall4food4service4ambience5

The food at the Pump House is always very tasty, well prepared, well presented and the service is top notch. Have been here over a dozen times and have never been disappointed in either the service or the food. Very nice every time.

SL
SLane
Charleston
2 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Our server Kiana was phenomenal, professional and attentive. The manager ensured my husband's steak was properly cooked, he was polite and had a great sense of urgency. We will be back with the whole family.

OT
OpenTable Diner
Charlotte
2 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

The vibes were so nice and we sat at the rooftop bar and it was absolutely perfect! The wind was up a little so the menus and plastic from the straws were flying but besides that, sitting on the water was so beautiful! The servers were so nice and great with recommendations on the menu. The food was to die for! We will
definitely be back soon.

KS
KellyS
New England
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

I had the special which was Chilean sea bass and it was excellent! The grits they have with cheese are delicious! Great cocktails...I think mine was a pear martini! Very yummy!

OT
OpenTable Diner
Charlotte
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Amazing atmosphere and great service with a view! Outside has a great view of the Catawba River! Highly recommended!

DC
DeliaCruz
Charlotte
8 reviews
Dined on May 7, 2021
Overall3food3service2ambience3

Have been before, but this was not the best visit. There was a private party that claimed the "good" rooftop space which was different than the communication I got when I booked. I get that businesses need to find the best way to make money, but we were relegated to a weird corner downstairs. The server and staff were overwhelmed and non-apologetic. I don't want to ding them for having too little staff, but a "sorry about the wait" or situation would have gone a long way.

j
vipjazzman
Charlotte
8 reviews
Dined on May 6, 2021
Overall2food2service3ambience5

This was a very disappointing experience. I had heard so many good things about the Pump House but my experience was anything but that, starting with the hostess who was anything but welcoming. My husband had the elk chops, which friends of ours raved about. They had absolutely no flavor at all. A friend had the pheasant special which also had little flavor and overall said the dish was not good. I had scallops which were ok, but they were maybe room temperature at best. We also had calamari and black and blue beef as appetizers. Again, the calamari was just fair. The beef was pretty good. Our server wasn't able to offer much help with the menu, stating management only allows servers to sample the menu items when they are first introduced, otherwise they have to pay for them. Unfortunately not a restaurant I would return to.

T
vipTank
Charlotte
16 reviews
Dined on May 6, 2021
Overall3food4service4ambience2

We were on the patio where there are 4 tables. It was loud and i felt too close to other diners. Two of our meals were not done correctly, but then fixed. Food was very good. Table too small for 4 people with drinks and food.

CM
CathyMc
Charlotte
2 reviews
Dined on May 2, 2021
Overall5food4service5ambience5

Ours was a unique dining experience in a beautiful setting....service was excellent and food was good.
Thank you very much,
Cathy McGill

EF
EmilyF
Orlando
1 review
Dined on May 2, 2021
Overall5food5service2ambience5

Amazing place to eat, but service wasn’t great. The waitress was clearly overwhelmed and became rude when stesssed.

BH
BrandiH
Charleston
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Great first time experience will definitely be going again!!! Great service great food great atmosphere!

L
vipLisa
Western NC
6 reviews
Dined on May 1, 2021
Overall1food2service1ambience2

Was not impressed. Requested a "water view" seat outside, we sat against the wall outside, no view from our seat. I did not think the food was worth the money, just ok. My husband's steak was raw, asked for medium. Poor service, I saw the bar tender pour my second glass of wine into carafe for waitress, and it literally sat there for 10 mins, I finally went to the bar tender and asked for it myself. As soon as I got it, my dinner had arrived, I like wine before dinner, not during. Oh well, we won't return here.

SC
SouthCarolinaCouple
Charlotte
3 reviews
Dined on May 1, 2021
Overall5food5service5ambience5

Great ambience eating on the covered terrace overlooking the river. Wonderful server. Out of the ordinary menu selections. Enjoyed very much!

OT
OpenTable Diner
Charlotte
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Wonderful.

Well worth it.

OT
OpenTable Diner
Charlotte
7 reviews
Dined on May 1, 2021
Overall4food3service4ambience4

Sons birthday

FM
FortMillfoodie
Charlotte
2 reviews
Dined on May 1, 2021
Overall5food5service5ambience5

Great food and exceptional service from Charles, our waiter.

OT
OpenTable Diner
New York Area
4 reviews
Dined on May 1, 2021
Overall5food3service4ambience5

Requested through Open Table App to have patio dining to impress our out of state guests. I remembered my first visit to Pump House long after our visit from Upstate NY. We just retired here and definitely were thrilled to have our guest join us “ Roof Top” in the glass enclosed dining room over looking the River. Great dinner, service and five star impression for our guests. Thank you for fulfilling our reservation request! It was a GREAT evening . One our guest and we will long remember! We love the Pump House!
DB of SC

HF
vipHealthyFoodie
Charlotte
40 reviews
Dined on May 1, 2021
Overall5food5service4ambience5

Beautiful ambiance on the rooftop bar overlooking the river. Delectable food that looked and tasted great. I will definitely be back! 😀

C
Christine
Western NC
1 review
Dined on April 30, 2021
Overall5food5service5ambience5

This was not what I expected....much nicer and upscale! The food was amazing, the drinks were delicious and the table overlooking the river just made for the perfect date night!!

CR
CarolR
Charleston
2 reviews
Dined on April 30, 2021
Overall5food4service5ambience5

Really enjoyed the ambiance and quality of the employees. All were very helpful. Beautiful evening with super sunset and the fireplace added to the evening. my dinner was very good our server was outstanding.We will be back soon.

ME
vipMaryE
Chicago
10 reviews