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The Pump House

4.7
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3629 Reviews
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$30 and under
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Southern
The Pump House is a multi-level, riverfront restaurant featuring two bars, including a rooftop bar, all with sweeping views of the beautiful Catawba river. Situated in the new Riverwalk development, the Pump House is an upscale, gourmet restaurant with a casual but elegant atmosphere. It was at one time an actual pump house which was used by an acetate plant. We have repurposed the building to create a one-of-a-kind restaurant featuring gourmet, southern-inspired cuisine, a hand-picked wine list, and craft cocktails. We hope to serve you soon!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 3629 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
95% of people would recommend it to a friend
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AK
vipAlisonK
Phoenix
4 reviews
Dined a day ago
Overall5food5service5ambience5

Perfect for birthday brunch

n
null
1 review
Dined a day ago
Overall5food5service5ambience5

Wonderful location on a gorgeous day overlooking the river. The service was fantastic and the cleaning processes in place are wonderful.

MA
MARTAW
Philadelphia
7 reviews
Dined 2 days ago
Overall3food5service4ambience5

Food was great but the wait to get our entree was very long 45 minutes and then sides were forgotten.

MA
MARLENEB
1 review
Dined 2 days ago
Overall4food4service4ambience4

FOOD WAS GOOD, NICE SITTING ON 5TH FLOOR EXCEPT FOR VERY LOUD GENTLEMEN ENJOYING THEIR LUNCH. GREAT SERVICE. THANKS.

OT
OpenTable Diner
Charlotte
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great food. Great experience

OT
vipOpenTable Diner
Charlotte
2 reviews
Dined 3 days ago
Overall4food4service5ambience5

Food was good and service was fantastic. Cocktails, however, were underwhelming.

SC
SueC
Philadelphia
1 review
Dined 3 days ago
Overall5food5service5ambience5

One of our favorite restaurants. The food was fabulous and the view is spectacular.

DS
DianeS
Los Angeles
1 review
Dined 3 days ago
Overall5food5service5ambience4

It was very pleasant. They were very respectful about following COVID protocol. We had lunch there and it was affordable. The Food and serve were great!

JL
JLJames
Charlotte
4 reviews
Dined 3 days ago
Overall5food4service5ambience5

Great service. Food was pretty good - lacking a bit this go around, but overall still pleased.

OT
OpenTable Diner
Charleston
3 reviews
Dined 4 days ago
Overall4food5service3ambience5

They gave an obviously new waiter far too many tables during peak hour, in different sections. He was very nice but couldn't keep up. Food was cold by the time we got everything we needed to eat it. Managers issue, not the waiter.

T
Thegoodstuff
Charlotte
4 reviews
Dined 5 days ago
Overall5food5service5ambience5

Whether it's a special occasion or not you will be made to feel special!

PW
PhyllisW
Charlotte
9 reviews
Dined 6 days ago
Overall5food5service5ambience5

The Pump House continues to be an outstanding restaurant in that it offers excellent food, great variety of choices, great personal service all within such a pleasant atmosphere! Its an honor to take my grown grandchildren here for their birthday celebration so that we can enjoy one-on-one time together.

LR
LadyRower
1 review
Dined on September 21, 2020
Overall5food5service5ambience5

Always enjoy the food and service at the Pump House restaurant. The fresh trout filled with crabmeat and especially the purple sweet potato mash was such a delight to my taste buds! We always bring our out-of-town visitors to this unique riverfront restaurant.

OT
OpenTable Diner
Charlotte
3 reviews
Dined on September 21, 2020
Overall5food5service5ambience5

‘Twas fire 🔥

JB
JudyB
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

It was awesome experience. I will go again and wonderful food.

OT
OpenTable Diner
Caribbean
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Great brunch on the rooftop!

OT
OpenTable Diner
Charlotte
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

It was our first time visiting the Pump House. The menu was amazing, I had to try several items. We’ll definitely be back.

JR
JelithzaR
1 review
Dined on September 17, 2020
Overall5food5service5ambience5

Awesome place, food was amazing, but the best part was definitely the service. Will be back for sure!

The Pump House
Responded on September 20, 2020

Thank you for joining us and for the great five-star review! We hope to have you all join us again soon!

Report
KH
KateH
Charleston
3 reviews
Dined on September 16, 2020
Overall5food5service5ambience5

Perfect Anniversary Night Out! Corner patio view overlooking the river never disappoints. Friendly staff and delicious food!

The Pump House
Responded on September 20, 2020

Thank you for celebrating your special evening with us, Kate! We hope to have you all join us again soon!

Report
LD
LisaD
Salt Lake City
5 reviews
Dined on September 16, 2020
Overall5food5service5ambience5

The Pump House just switched to their Fall menu. As always the food and ambiance were terrific!

The Pump House
Responded on September 20, 2020

Thank you for joining us and for the great five-star review, Lisa! We hope to have you all join us again soon!

Report
PK
PamelaK
1 review
Dined on September 15, 2020
Overall5food5service5ambience5

Superb service & excellent food. It was our 36 wedding anniversary & we were treated to a glass of prosecco on the house to celebrate. Great view over looking the Catawba.

The Pump House
Responded on September 20, 2020

Thank you for celebrating your special evening with us, Pamela! We hope to see you both again soon!

Report
KM
KathyM
Charlotte
10 reviews
Dined on September 15, 2020
Overall5food5service5ambience5

We were seated on the patio as requested. Excellent service and food was very enjoyable with generous portions. A nice place for dining with our great neighbors. It was an enjoyable meal.

The Pump House
Responded on September 20, 2020

Thank you for joining us and for the great five-star review, Kathy! We hope to have you all join us again soon!

Report
OT
OpenTable Diner
Chicago
1 review
Dined on September 13, 2020
Overall5food5service5ambience5

We sat on the patio at sunset, all staff wearing masks, food (steak and potatoes, scallops and cous cous, lobster and crap cakes, cherry chocolate cake) was phenomenal, service was outstanding, the view was amazing. 2 thumbs up for date night.

The Pump House
Responded on September 16, 2020

Thank you for joining us and for the great five-star review!

Report
g
garrettb
Charlotte
2 reviews
Dined on September 13, 2020
Overall4food3service4ambience4

Shrimp were overcooked, chicken fried steak was tuff...

The Pump House
Responded on September 16, 2020

Thank you for joining us, Garrett. I am disappointed to learn that your food was not as expected. I hope that we will get a chance to redeem ourselves and deliver the five-star experience that you should have enjoyed.

Report
JC
JacobC14513
1 review
Dined on September 12, 2020
Overall3food3service5ambience4

Called and asked if we could have a river view seat and was disappointed that the accommodations could not be made. Food was ok chicken was dry and the scallops dish wasn’t great. The server we had was excellent and remembered that we were Out for celebrating He was great!

The Pump House
Responded on September 15, 2020

Mr. Cowles, I am disappointed to learn that your experience was not as it should have been. As you can imagine, our patio seating is very popular with all of our guests, and we do our best to meet all guest seating requests. Please know that the option of waiting for a patio table is always available if you would prefer. I hope that we will get a chance to redeem ourselves and deliver the five-star experience that you should have received on the 12th.

Report
t
theor
1 review
Dined on September 12, 2020
Overall5food3service5ambience5

my wife enjoys her dinner and love the view of the lake, kids, and a great time

The Pump House
Responded on September 16, 2020

Thank you for joining us and for the great five-star review, Theo!

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

This was the best food I’ve had in awhile, everything from drinks to dessert was fantastic! Highly recommend you check it out!

DT
DanaT
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

Our Waiter was very meticulous and he made sure we were taken care of.
He was very flexible with us in bringing out his birthday cake and cutting it for us.
The dining room was beautifully decorated and the noise level was very pleasant. We will be going again very soon!

The Pump House
Responded on September 16, 2020

Thank you for joining us and for the great five-star review, Dana! We look forward to having you join us again soon!

Report
OT
OpenTable Diner
San Francisco
2 reviews
Dined on September 12, 2020
Overall5food5service5ambience5

The Pump House has excellent food and service. My husband and I eat here whenever we are in the area. The staff is so professional and courteous and the Management team always stop by to introduce themselves and to make sure your dining experience is one to remember.

The Pump House
Responded on September 16, 2020

Thank you for joining us and for the great five-star review! We look forward to having you join us again when in the area!

Report
KC
KirkC
1 review
Dined on September 12, 2020
Overall4food4service5ambience4

As always, great food at the Pump House. Brooke provided GREAT service!!

The Pump House
Responded on September 16, 2020

Thank you for joining us and for the great feedback, Kirk! I will certainly share this with Brooke along with the rest of our service and culinary teams.

Report
OT
vipOpenTable Diner
Charlotte
12 reviews
Dined on September 12, 2020
Overall5food4service5ambience5

We went at lunch. I had the shrimp cocktail and salad. My husband ordered the sliders and wings. The food was delicious. We sat up on the 5th floor and people watching the tubers down the river made it very entertaining! Service was impeccable. They were so hospitable and kept our wine glasses full! Highly recommend!

SM
SandyM
Charleston
1 review
Dined on September 12, 2020
Overall5food4service5ambience5

The ambiance for this place is really nice, we always sit at the patio on the 5th floor and the view of the river is pretty.
The food was good, and the service was excellent!

The Pump House
Responded on September 16, 2020

Thank you for joining us and for the great five-star review, Sandy!

Report
MM
MarshayM
Raleigh
5 reviews
Dined on September 11, 2020
Overall4food5service4ambience5

Staff was very attentive for the most part and the scenery was nice.

DW
DeWa
Charlotte
4 reviews