The Pump House

Reseñas de The Pump House de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Lee

   Charlotte11 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Johnny was great and Zoe was her always accommodating self , grest evening!
   

   A 1 persona le resultó útil

2. D

   Douglas

   Charlotte20 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   The service, Travis our waiter, was excellent. The food was average. Probably not a good example of their menu. It was a prix fixe meal which equated to banquet food. Great cornbread.
   

   ¿Te fue útil?

3. w

   wayne

   Charlotte2 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Outstanding service. Server was very friendly and attentive without hovering. Food excellent as always.
   

   ¿Te fue útil?

4. P

   Paulo

   Nueva York5 reseñas

   2.0

   Comieron hace 5 días

   1. Global 2
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   $45 per person on a fixed menu for selections not worth half that. Also, charging $5.50 for a single espresso. Price gouging is an understatement!!! Attendees beware!!
   

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5. A

   Anne

   Unspecified1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We had a lovely time at the Mother’s Day brunch. Wonderful service and an adventurous menu.
   

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6. D

   Diane

   Charlotte3 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We thoroughly enjoyed Mother's Day brunch at The Pump House. First, the view is spectacular- I love water so I found it very calming to be able to look at the water while eating. The food was outstanding. I had the She Crab soup, lobster omelette, and the lemon cake. All were so delicious. Our waiter, Cameron, was very attentive and very personable. One of the managers came over to make sure everything was okay-always a nice and appreciative to do. We have been meaning to go here for years and finally got a chance. We will definitely be back for a dinner and next year's Mother's Day.
   

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7. C

   Cheryl

   Charlotte2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We arrived in time for our reservation and were seated promptly. Our server was awesome and very attentive. We were seated on the third floor near the wait staff station. (A partial wall separated us from the station.) It was a very busy evening, so I would chalk the noise level up to our seating location. The food was great and plentiful! We had a partial view of the river, which made the experience even better.
   

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8. S

   Scott

   Charleston8 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Excellent overall experience. Great food and wine.
   

   ¿Te fue útil?

9. C

   Catherine

   Charlotte2 reseñas

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was good portion sizes. Split between friends. Beautiful landscape.
   

   The Pump HouseSe respondió el 5 de mayo de 2025

   Thank you for the great review! We appreciate the feedback, and look forward to seeing you again soon. Sincerely, Pump House Management
   

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10. J

    John VIP

    Charlotte4 reseñas

    1.0

    Comieron en 28 de abril de 2025

    1. Global 1
    2. Comida 3
    3. Servicio 1
    4. Ambiente 2

    Waited forever to get a server. Our food was given to another table and had to be remade. It was infuriating! Your customers deserve better. My family and I deserve better. I won’t return.
    

    The Pump HouseSe respondió el 29 de abril de 2025

    Thank you for bringing this to our attention. I followed up with our management team and want to sincerely apologize for the experience you and your family had. Our valued guests deserve nothing less than exceptional service, and I completely agree that we fell short in this instance. That’s why we didn’t hesitate to cover your entire bill as a gesture of goodwill and acknowledgment of the error. Your patronage means a great deal to us, and I would truly appreciate any additional feedback on how we could have made things right. Zoe Gilreath General Manager
    

    ¿Te fue útil?