The Poni Room
Really fun restaurant, food was just ok but drinks were great and vibe was fantastic. Would be back for drinks and snacks
Overpriced, hot, music so loud and the portions were so small.
This is my second review of the Poni room and a bit of an update on the first. Only downside of the first visit was a small snafu in terms of seating, but I am pleased to report that there were zero issues the second time around. I was late for the reservation, but we were seated the moment I got there without issue. The food was again top notch and same goes for the cocktails. Also, the service was Grade A. Our server this time around was Becky and she was fantastic. Also, our previous server Anne came by to say hi, to chat with us, and make menu suggestions when we asked. The service at the Poni Room is really excellent and probably reason enough for me to go back. Also, the playlist is sneaky good and can be found on Spotify!
The Poni Room is delicious! Great share plates that definitely fill you up, and love the self-service wine aspect also (for your initial drinks only). The music was a little loud at first as when we got there the place was almost empty, but once you have a drink and the space fills up you forget about it!
Overall good experience. Very fun environment. Food was delicious. Some dishes were very slow to come out, and they forgot a few of the skewers we ordered, but course corrected. Very accommodating and thoughtful since we had a shellfish allergy in our party.
Hi Christina, Thank you for leaving feedback about your recent experience with us. We're sorry about the hiccups you experienced on Friday night and are making strides to improve our wait times. Best, Kris
We had 2 tapas, a fish with lettuce wraps and edamame. We served ourselves some rose out of a sink in the back. The bill - $265 with tip. One word - overpriced.
Our experience was great - good food, drinking rose out of a fish, etc. Something was missing though. There was a distinct missed opportunity to play Ginuwine's 1996 classic "Pony" on repeat throughout the evening. I'm not saying it's the only song to play and to play it on loop. That'd be crazy. But like, throw a Pony in every 3 or 4 songs. Keep the people guessing. With these changes I think Poni room could really capture the zeitgeist of the modern dining experience. That is, going into a loud crowded room to listen to Ginuwine's "Pony" while eating food.
Thank you for your consideration.
We've heard you and agree. Ginuwine's "Pony" has been added a dozen times to our play list. :)
What a very cool dining experience. For once, something different. You get to pour your own first glass of wine, allowing you to see the bottles and take small tastes. The decor is so cool. The food was delicious, and the service was very good and fast. We had the pickles, shrimp, octopus, tuna and uni and all were spot-on. Roses are really good. Red selection is limited, and should be reconsidered, if it's going to be that limited.
Hi Elfields, Thank you for taking the time to leave a review about your recent experience with us. We're so happy you enjoyed our rosé-room and we hope to welcome you again for your next date night! Cheers!
Didn’t seat us until 70 minutes after our reservation time.
Fun flirty vibe, however even with a reservation we had to wait an hour to be seated. While the staff was very nice and appreciative of us waiting, that sort of wait time with a reservation is unacceptable in my book. Also, we had the tasting menu, however it was not until we finished our meal and they brought us the check that we realized we never received one of the dishes from the tasting menu. Overall, service needs to be improved, however it was a fun night out for a girls dinner.
Thank you for leaving feedback about your recent visit. We're happy you enjoyed your girl's night out with us and apologetic for the mishap on your tasting menu dining experience. We will definitely pass your feedback along to the management team as we always aim to improve our guests' experiences.
First experience with the Poni Room was mixed. We made an 8 PM reservation, but when I arrived it seemed like things were running a little behind. There were a number of other patrons waiting to see the hostess who was doing a great job of keeping her cool despite fielding questions about reservations and seating wait times from all angles. From my perspective it seemed like she could have used a few more people to help her marshal the crowd. In any case, once we were able to speak with her she let us know that the table wasn't ready yet and suggested that we wait at the bar. We did so, ordered drinks (chamomile sazerac - quite good), and waited...and waited...at about 8:40 I went back to the hostess to ask about getting seated, explaining that we had a 10 PM show to catch after dinner and we were seated fairly shortly thereafter (Approx. 8:45). The dining room itself has a cozy and inviting atmosphere...almost tropical. Our server (Anna) was AWESOME. Really pleasant, really helpful, and significantly improved the experience from that point on. We ordered food, and everything we had was delicious (lettuce cups, octopus skewers, daikon fries, and coconut laksa). We also ordered the crispy pork belly and forever crispy wings, but we had to pay the check and leave before those came out in order to catch the show because we were seated so late. Our server (again, amazing) was really apologetic, she made sure the items we did not receive were removed from our bill and comped our drinks. Regarding drinks, the Poni Room is a self service bar. Once you've been seated you can serve yourself at the back bar with either rose (bottled or on tap), red or white wine, pre-made cocktails, beer, soju, or sake. This is a novel concept and we loved it as there is no waiting in between drinks for a server to come take your order. I would definitely go back to the Poni Room and hope they are able to work out their seating issues.
Hi Luke, Thank you for taking the time to leave such a thoughtful review! We have definitely been making strides towards improving our wait times and we're sorry you experienced a lag at the door. We're confident this won't happen again during your next visit with us. We hope you join us for another visit to our rosé-on-tap room again in the future. Cheers! Best, Kris
we were there on time and one of our party was late. They would not sit us until the full party was there. acceptable but we didn't know ahead of time and had we known, we would have had made sure we were all there, or made a later reservation to accommodate. so we waited 30 minutes and then our last person came but the table was gone. all this while the hostess kept telling us that "don't worry the table will be waiting for you". we were seated 90 minutes later in a tiny cramped table that was not a fit for 3 people, but we somehow managed.
Thank you for leaving feedback about your recent experience with us. We will relay this information to our management team in order to improve wait times as this is not the type of service we pride ourselves on. We hope that you give us another chance to surprise you in the future.
Really wanted to love this place, but the service was terrible and our waiter was very rude
Hi CCCLSC, Thank you for leaving us feedback about your recent. We're sorry you didn't receive the type of hospitality we pride ourselves on and hope you give us another chance to make things right. Best, Kris
Great atmosphere and wine but very small food portions
Hi Hannah, Thank you for leaving a review about your recent visit with us. We hope to wow you again with our tapas and skewers in the future.
It was just above mediocre food. Not deserving of the 4+star rating shown but overall a positive experience.
Hi Walter, Thank you for leaving honest feedback about your visit with us. We hope you give us another chance to introduce you to the kind of food and service we pride ourselves on. Best, Kris
It’s in the basement of Saxon & Parole, And has this terrible moldy musky odor. We ordered over 10 dishes and asked them to pace it 2-3 dishes at a time since the tables are so small. Everything practically came at once so we had no room to eat, everything got cold and was just not enjoyable. The food itself is only ok. If you want tapas, there are plenty of other better restaurants.
Thank you for leaving honest feedback about your recent visit. We're definitely apologetic about the experience you had with us as it's not what we hold ourselves up to. Please check your DM's from a note from our management team.
The most beautiful little hideaway! Rose selection was incredible with an array of tasty seafood dishes as well - coming back!
Thank you for the 5-star review. We look forward to surprising you even more during your next visit to our under-the-sea oasis!
The ambiance is casual compared to the dining area of Saxone + Parole but the food is not. Great flavors in all of the dishes my partner and I tried. The tasting menu is substantial! Not sure how I feel about the self-serve booze: part of me loves it (the lush) part of me hates it (the sloth). Overall great service experience though.
Thank you for the 5-star review. We look forward to wowing you again during your next visit. Feel free to order a bottle right at your table without visiting the taproom next time. Cheers!
Super fun! Delicious food. A hidden gem. Have fun in the pick-your-own wine bar!
Thank you for the 5-star review. We look forward to welcoming you again soon!
Definitely an experience. The serve yourself rosé bar was a nice touch.
Awesome new spot!! Cozy and cool on the lower level of (all time fave) Saxon and Parole. Fun american take on an izakaya, yummy easy shareable plates. Highlights were the chicken wings (insanely crispy and fingerlicking juicy), the scallop skewers, the laksa (in cute tea cups!). There's an entire room dedicated to rosé at the back, so I'll definitely be hiding down there all summer sipping on rosé!!!
Perfect date spot, awesome new addition to the hood!
Hi Emmanuelle, Thank you for the 5-star review! We're so happy you enjoyed our shareable plates and skewers. We look forward to wowing you again on your next visit. Cheers!
Service was amazing, but food was hot or miss. Fun and intimate atmosphere and great wine selection!
Thank you for the feedback. We'll definitely relay this info to the rest of our team as we are always aiming to improve our service.
Loved it! Favorite dishes: short rib with bao buns, lotus root, scallops with tomato chili jam, and BBQ oysters. Fish full of rosé!
Thank you for the 5-star review! We're so glad you enjoyed your experience in our rosé-on-tap room. Cheers!
Excellent location...anytime I can take friends to a speakeasy restaurant INSIDE a very well known restaurant, it always makes me look like a major NY Food Scene Insider. Food was excellent across the board, and well priced. The wine and cocktails were delicious but expensive, could have gotten more value here but it didn't ruin the overall experience. It was fun and lively and not too noisy. Great for small groups to gather and socialize. I'll be back and I recommend to others.
Hi Seth, Thank you for leaving feedback about your recent experience with us. We're constantly aiming to improve our service and will relay the info you shared with the rest of our team. We look forward to having you visit our rosé haven again soon! Cheers!
Fair warning that they do not allow you to sit until your entire party is present
Thank you for your feedback on your experience with us. We're constantly aiming to improve our service and will relay this info to our full management team.
A hidden gem with great music and a very cool, relaxed vibe. Inventive cuisine. Light, fresh, fun and memorable. Chicken wings have an amazing, sumptuous korean spice and are out of this world. Also recommend the mushroom ceviche, BBQ oysters, and hamachi crudo. Exploring the drinks room on one's own and puling some rose on tap is incredibly unique. Never seen anything like this before in the city. Will be back.
Hi Goeat, Thank you for the 5-star review! We're glad you had a great time sampling the goodies in our rosé-on-tap room! We look forward to surprising you even more the next time you visit. Cheers!
Great vibe, playlist and drinks!
Thank you for the 5-star review. We're so glad you enjoyed our full experience and we hope to wow you again during your next visit. Cheers!
The self service bar is what really makes this place unique. I tried a few of the small plates and all were tasty. This is worth going to if you are in a small group (no more than 4).
Hi Brittney, Thank you for the 5-star review! We look forward to having you visit us for some more rosé-on-tap in the future. Cheers!
Overall the experience was good. Fun atmosphere and cool wine concept. Only thing that was very frustrating is that my wife is pregnant and they said they don’t offer “ANY non alcoholic options at this time”, though we thought they could easily grab something from upstairs. Even if they’re tying to completely separate Saxon upstairs from Poni room down, the kicker was that they brought hot tea at the end of the meal so they obviously could’ve given her another option other than just water.
Hi there, Thank you for leaving honest feedback about your visit with us. We will definitely relay this information back to the team as it's not the type of hospitality we pride ourselves on. We're still working on rounding out our menu and will have more updates soon. Thank you! Best, Kris
Great service and delicious food.
Loved being able to serve myself as much rosé as I wanted.