I always recommend The Pit to out-of-town guests who visit Raleigh for the first time, and this week was no exception. I brought a group of 9 to dine on Monday and we were served quickly and efficiently. The food was adequate but not the best I’ve had in past meals, and the hush puppies were cold, hard and dry. The meal was not a good value for its price.
The food was amazing. The service was off. Been to the pit multiple times and always great service. This time we had to ask for refills and never was asked how the food was or if we wanted Dessert. It was my wife’s birthday. I was going to get something for dessert for her. But they came and put the check on the table and didn’t say anything. It was the wrong check and had to wave someone down to tell them it was not right. At that point my wife was ready to go.
The Pit was one of our favorite restaurants but sadly not any longer. Very disappointed in the unprofessional service we received and the food was even worse! Our meal was not delivered to the table correctly, no apologies from the staff. Even acted as if it were a bother to correct the order. Then the waitress carelessly poured drink on the floor and on our son in laws knee. The food was the worse! Extremely dry barbecue. So dried out we could not eat it. My husbands ribs smelled very high of lighter fluid. The wait staff knew we were dissatisfied and not one person bothered to speak with us! Will not be back and will warn friends, family and Co-workers of our experience.
Service was excellent.
Food quality was better with original pittmaster.
Better BBQ elsewhere in the Triangle.
Everything was great as always! It’s my favorite place to visit in Raleigh!
We had a great meal. As always, the food was delicious and the service was great! It was a little loud, but that didn’t take away from the overall quality of the meal. We loved it and will definitely be back.
I am a vegan. I was slightly annoyed there were no sides for vegans, but I did have the BBQ Soy Nuggets. Soo good. My family who aren't Vegans enjoyed themselves.
Came to The Pit to celebrate my Dads birthday. No one in our party had been here before except one person. We were all impressed with the food and service. Very nice atmosphere.
Soy nuggets are a vegetarian’s dream and even a non vegetarian dream.
I have been looking forward to trying this out since watching/reading "Cooked". The main attraction is the chopped, whole hog bbq. It is outstanding and exceeds expectations. The southern sides are great, as well, and all is accompanied by a good bar menu. The fried chicken was good but the brisket was not good. Still, if you stick to the main attraction, it is a great experience and worth the trip.
Good food great atmosphere
The meal was outstanding as always, the service was great and you can’t beat the valet parking. There were enough leftovers for a second meal, including the carrot cake I had for dessert. It was HUGE! Just a great night out for dinner with a visiting friend. He can’t wait to return!
It was overpriced based upon the quality of food. The appitizers were good but the main meal didn't wow me or my family. We left a little disappointed after spending $128 for a meal for 4. In addition, the team concept for service was alittle frustrating having to repeat requests for simple items like utensils or drinks. The resturant is in a great location and convenient to other attractions which is a plus. However, I would find it hard to return or recommend this restaurant to others.
The food at the Pit is amazing - great menu choices and the ability to make your own combinations with the meat. We enjoy the side dishes just as much and the amount of food that you get for the money is very good. It is usually very crowded, and therefore the noise level is pretty high, but that is really the only thing that I could even complain about at the Pit.
Excellent food and a fun place. Our waitress was very nice but legit left us for 40 minutes and we could not seem to get good service toward the end.
Havnt been there in a min. The feel was good and the food was to. I cant wait to go back.
Great flavor! Love the variety that the menu provides as well. If you want dessert, get the carrot cake and split it - it’s huge !
They let us in 15 minutes late from our reservation time, I really appreciated the host stand understanding that! We were seated right away and our service was great the entire time! They had a team serving us and they were always on the same page, despite it seeming like they never talked to each other. Our water apologized up and down when they were out of salmon and offered multiple alternatives. Our food came quickly and was delicious! The portions were large and gave me a lunch for the next day.
Overall we were really impressed! Make sure to make a reservation on Open Table, it is completely worth it!
Heard a lot of good things about this place so took the family and guests there tonight for early dinner. Overall we were not impressed. My chopped and pulled BBQ plate was good, but nothing I would consider special or deserving of the praise I had read. My wife got brisket and it was dry and not very flavorful. She didn’t eat it all as she enjoyed her sides more than the brisket.
For the price we paid and for all the glowing reviews I had read, I expected to have really great barbecue. We didn’t. The food was generally good but not as great as expected and fell short in some ways.
Service was outstanding and all the food was real good. Even though the beer I ordered had run out the waitress made sure I found a beer that was to my liking
I would go back.
The Pit has a great menu with plenty of southern classics. Quick and friendly service and the food is always delicious!
Great!!! Food was great! Didn’t take long at all to get order served with a party of 6!
Food was great but the service was somewhat slow after we got our drinks.
The fried chicken is out of this world. Best I've ever had. Comfortable atmosphere and friendly helpful service.
Hadn't been to The Pit in a few years. Was worth the trip to downtown. I forgot how much i enjoy the food. The service was good, but a bit spotty as it seemed that we had two servers. One took our drink and appetizer order and then another kept showing up throughout the meal and then the first was back when it was time to pay.
My son and I both ordered the Big boy which was awesome. However, the menu specifies BBQ chicken and I asked to substitute Fried on my platter. My son got a large breast quarter with his but I only got a wing and a small thigh. Didn't care too much because overall the platter is more than I can eat anyway.
Quality was very good as usual!
The Eastern-style NC Barbecue was on point, with some welcome heat. The sides were also well done. Very busy and a little noisy, but the food and service more than makes up for it. Highly recommended.
Everything was great. We had a reservation at a much later time but the staff made an effort to accommodate us earlier. Our servers were attentive and made sure we enjoyed our meal. Definitely get those melt in your mouth barbecues! We ordered barbecue chicken, Carolina ribs and chopped barbecue - all were outstanding!
We sat in the bar area for quicker service. Restaurant was only 1/2 full on Good Friday and we ordered right away. Waitress brought the drinks as expected and 20 minutes later we were looking agitated with no food. We had ordered an appetizer of fried green tomatoes together with our lunch order. She went to check and she said that the food order doesn’t go in until the appetizer comes out. We said we are now really up against a deadline and please hurry with the order. She should have told us that up front but it sure seems wrong when you order all at once. 5-7 minutes later she brought the tomatoes and we said we really really need to go. Finally we just had to have it packed to go after being in the restaurant 45 minutes. We had driven 30 min each way to get there because we had so enjoyed it on our last visit to the area 2 years prior. Of course the food was cold when we were able to eat it. Horrible experience and she acted as if it was our fault because we ordered an appetizer. Don’t know if it was all server error or management but in either case we won’t be back. Seated next to us was another party we had recommended to the restaurant as well. Too bad it was just a bad experience all around.
One of our closest friends came to town from Texas and wanted to try North Carolina BBQ so of course, we thought The Pit! Our thought was - being that’s all they do, it will be amazing... boy were we wrong!
At the start, we were happy! The appetizers were great and the portions were good. They gave us a good size basket of hush puppies and biscuits, both delicious, so we were happy.
Then our entrees came out and it was 0 for 6. My husbands ribs were dry with almost no BBQ sauce, the Mac and cheese was dry and rock hard and the greens tasted like a bucket of salt had been dumped into it. I ordered a salad and had requested very little kale in my salad and no cheese with a piece of salmon on top. The salad was almost ALL kale, there was cheese and the salmon was dry (very over cooked).Our friend that came from Texas hated the dry ribs and the brisket was disappointing at best. My best friend had two bites of her entree and couldn’t eat it. The potato salad was nothing but mayo and vinegar, the brussel sprouts were soggy and full of salt and the turkey was dry. Another friend enjoyed the fried chicken but it had very little flavor - just breading and flour. His wife’s dish was the meatloaf and it looked like country fried steak mixed with chuck and she was very turned off by the presentation. Her dish was also salty and a let down.
The saving grace was the portions. If they could step up their flavors and sauce game, they would be onto something great. Also their draft list is great.
We were also extremely disappointed in the service. Our waiter was young so maybe he was just inexperienced but when none of us were eating, he just came over and cleared the table. He never asked us how it was, if there was anything we’d like to change or if he could substitute anything for us. He checked on us twice in about 90 minutes and we constantly had empty water glasses.
Overall, we would not recommend The Pit.
Server was on top of everything. The staff wasn't overly energetic which is wonderful. And the food was amazing. Great solid soul food.
we had excellent service and excellent food. Our clients were impressed!!! Thank you.
The Pit had an awesome wait staff. Made reservations quick and easy and were seated right away. The food was terrific and very reasonable. They even offer free valet parking. Great for groups or a dinner for two.
Parking is horrendous I had to loop around three times just to have my car handle by the valet. Wasn’t sure why they only had one person on a Sunday handling cars! There was no wait N.C. I reserved via Open Table. I have ate here like 5 times but this time there was nothing on my plate that was good. The potato salad was dry with no seasoning, mac n cheese was over cooked and my husbands beans were like so spicy it seemed like someone dumped like a teaspoon of red pepper in them. Wait staff were great but the food was horrible. I usually don’t give this type of review but it was that bad.
Everything was delicious! Table of 6 enjoyed a little bit of everything - pulled pork, brisket, ribs, burgers. Everyone was happy and full!
Good food but service wasn’t great, it was very hot and the heat was blowing on everyone to the left of the room, Everyone was sweating.
I've been to the Pit before and the quality has declined. Pulled pork was not that hot and worst of all the portion size was small. Normally a meal fills up your plate, this meal did not. The pulled pork at Smithfield's (fast food/fast casual) is just as good of not better and a better price/portion. Restaurants as well known as the Pit do backslide and become complacent based on being well known and oft visited, that usually will come back to haunt a restaurant in the long run. I've seen many a well know, boarder line legendary restaurant close in my lifetime.
When we arrived (~5pm on a Saturday) it wasn’t terribly busy. We were seated right away. The service was amazing. The staff were fast, efficient, and friendly. The appetizers, drinks, and food all arrived much quicker than imagined,. The food was pretty good, and the portions were big. We will be back again!
Surprisingly quick service, excellent waitstaff “team” concept and everything we ordered was excellent. Very pleased with food and service we received—well done!
Our sides were great! Fresh and yummy! The ribs left a lot to be desired. Tough and dry!! Yuck!! The only reason why I didn't complain at the time is that my family was with another family and I didn't want to hold anyone up.
The Pit is one of the best restaurants in town! Their food is awesome and their service is great too.