It was great !!! We took my 85 year old mother for her birthday , she loved the French onion soup and the prime rib !! The staff signed a birthday card for her and she was thrilled !!
Every meal at The Pines, dinner or Sunday brunch, is made special by the Pines team. From the moment you walk in, they make you feel special. The menu and food keeps getting better. We had bone-in ribeye and garlic sautéed crab legs. Each was cooked to our desired specifications. There were so many tempting side dishes to choose from that we ordered four: mac-n-cheese, creamed spinach, sweet potato purée, and honey glazed carrots. In passing, there was a mention by our party of liking chocolate chip cookies and by dessert time, chef Tony came out with a plate of freshly baked cookies? Who does that? The amazing and attentive staff at the Pines that's who! Our server Victoria was very knowledgeable and expertly guided us through the menu. Managers Frank and Paulo were very attentive. But when chef Tony appeared with cookies... wow! I strongly recommend the Pines Steakhouse. Thanks Pines Team!
Fine Service, Great Valued Food, Not alike Casino Restaurant,
Great service , nice music , clean place, definitely I enjoyed.
Excellent food and service. The live entertainment was excellent.
Went for a Birthday meal, but will return for other occasions.
They pride themselves on aged beef-and was certainly that...but honestly I think my piece had gone around the bend. It was a lot of money for a marginal meal.
Dinner for 3 on a Thursday, not busy. Salad order was wrong. Had to ask about the appetizer after the soups/salads were delivered. Brought a wrong side dish. Different starch on plate from what was described on menu. Received diet soda not reg soda. A $200 dinner lol.
I have not Ben there since November and I was so disappointed! The food is not the same! Although the service is amazing the food is just not as good as it use to be. I asked for a medium rare steak and received a well done steak. They made it right the second time and took it off my bill but I’d rather get it right the first time! The sides were cold and the worst part of this experience was no more banana fosters! Please bring it back!
The customer service was excellent. My food was good but unfortunately my boyfriends was not but they were very accommodating!
Could not ask for better service, both from the waitress and the attendant that made sure our water was full and bread was on the table. Kudos to you both for making my wife's birthday special.
I have been to the Pines several times and each time has been a pleasant experience. My brother and I had a very nice meal earlier this week. However, we each ordered Ribeye's and his was a lot more juicy. Mine was good, but his was better. It happens and I did not inform the waitress so We had a great waitress by the name of Victoria......we had a problem with coming up with a tip for her and she did not treat us any differently than anyone else. We knew before we ate that the tip was going to be a problem, but she was very sweet about it. We left her with $15.00 and shortly after we left the restaurant, I hit a little jackpot and was able to give her an additional $25.00. She was very sweet and treated us with such class. She is an asset to your restaurant.
As always it was a great evening. It never ceases to amaze me but the food gets better each time.
Waiter was excellent. Food was great.
First time for us and will return. Food was delicious and server very attentive and friendly.
Best Steak ever!
Liked the service. We were stuck in traffic ,called them and they delayed our reservation for 30 minutes no problem...
Service and food were both excellent! Best place to go in the region for fine dining!!!
The food we ordered is done in perfection. Very pleasing presentation of food. The server is well knowledgeable about the menu. Very friendly staff.
Our server did a wonderful job!
Music was fantastic
Meal was fabulous
We will be back!
A great dining experience yet again. But, if you are checking out the menu on this site, it's not quite the same as the menu in the restaurant. I thought they had brought back my favorite meal and sadly they hadn't. Changed up the bread they served at the beginning of the meal. Loved it! Will have to decide bread or dessert next time. Not enough room for both, so skipped dessert. Service was excellent.
Very nice place....Went for my birthday celebration!! 6 of us. We enjoyed appetizers, drinks and Bone in Filets. The bill was a bit higher than expected ($875) but it was good food. The waiter wasn’t the quality I expected at a high end place like this!!
We had to ask for things a couple times and when we ordered coffee, 2 of the Cappuccino were ice cold.
A little issue with the bill also (over charged us about $40) but we did not want to raise a stink as we were celebrating.
Overall a nice place and good food.
The customer service is really great!!!
The only problem is waiting sooooo long for food to arrive once it's ordered. Every single time we have been at the Pines, it's been a minimum of 30 minutes or more waiting for food.
Everything during our dinner was perfect. Our service was great. I ordered a Ribeye, and my brother ordered the buffalo cauliflower. We also had the calamari as an appetizer. Everything was made to perfection. I would highly recommend this restaurant to everyone. In fact I already have. It is a beautiful restaurant and give you a Vegas feel forcing you to forget you are in the inland empire.
Within the past 6 months, we've been to the Pines for two birthdays and a late Valentine's date night.. The food is great (especially the steaks), the servers and staff make you feel special and the live music is mellow and sets the mood of a nice date night. With the activity of gambling just outside the door, we can say it's become our favorite restaurant of late.
The food was very good.
The Pines food is outstanding, fresh, flavored/seasoned well, hot food is hot and cold food is cold, variety is less than typical buffets but the quality more than makes up having less items. The prime rib is awesome, cooked rare to medium rare. however they will slice a piece, take it to the kitchen and cook it more for those who like medium to well done, and it is still tender. I will continue to make the hour drive for food this good.
Service was not exceptional. Our server did not visit our table frequently . We went 15 min without our server not coming to our table. We had to as other servers to get service. Aged ribeye steak was OK and not worth the value. Smelled like cigarette smoke.
Thank you excellent foods and outstanding services.
Excellent service , Regina the server was kind and professional .
Great servers! I came on Valentine’s Day, My dinner reservation was at 9:45 and my date and I were late because we had troubles finding the casino and restaurant, so I called the restaurant and talked to the manager. I told the manager we were going to be a few minutes late ( after hours) and he kindly told me it was okay we will stay open for you “ It’s your special day we understand” I showed up at 10:15 the host galdy accepted us in and and our great server Steven took well great care of us. Steven was the best server I had ever had great guy! My girlfriend and I appreciate you guys and we will definitely be back soon . Thank you staff!!
Our favorite restaurant. The food is simply delicious and the service is impeccable. Once you are behind the glass walls, you would never know you are in a casino. The decor is modern elegance and romantic. They have wonderful signature cocktails and a good wine list. The food is truly 5 star. I usually order seafood and love the miso Chilean sea bass. My husband usually has a steak and being a steak house, of course their meats are exceptional. Decadent desserts as well. A little pricey, but well worth it!
Food was great! Customer service was amazing! The ambiance was awesome!
Always wonderful. The dishes are always great and the servers are tops. They always have some very nice musicians playing, at least in the evenings. The desserts are to die for and made in house.
The only negative is the proximity to the loud slots and frenzy outside the doors!
This was our 3rd visit and it continues to be a charm. Service is outstandingly impeccable. We look forward to our next outing at The Pines.
The food was great. Is not our first time there but we had to do a reservation due to lots of people wanting to eat there. (Must be a reazon)
The waitresses so friendly bilingual staff.
Will be back there soon.
Made reservations to celebrate my husband's birthday. The food was great as it had been a previous visit, and the service was very personal and on point. The greatest highlight was the personally signed card noting different pieces of conversation we had with all who attended our table! Unusual and very touching! My husband appreciated that very much! We'll definitely be back!
The food and service was top notch as usual. Keep up the good work
Not the first time, nor the last. Fabulous place to dine & food is excellent. Table service always surpassed ~ Thank You San Manuel for 5🌟🌟🌟🌟🌟.